Monticello West

5114 McKinney Ave, Dallas, TX 75205

Over 300,000 Families Helped

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street view of Monticello West

About the community Monticello West

One of the most unique benefits of Monticello West, is that we bring care to you. You can move throughout your life journey all within familiar surroundings. Start in independent living and as you need it begin receiving assisted living services. Home is home no matter what level of care you need. We truly believe in the importance of aging in place.

Whether you’re seeking an active, independent lifestyle, need a little help with daily activities, or need personalized memory care, you’ll find it all under one roof at Monticello West. Our boutique community offers plenty of amenities, social opportunities and enriching activities to ensure you’re always enjoying life to the fullest extent.

Memory Care
Our Heartfelt CONNECTIONS™ — a Memory Care program is what makes us stand out from other communities, because it focuses on the capabilities that remain instead of what was lost. We make each moment meaningful, purposeful and create success stories, one small victory at a time. By developing personal relationships with residents and their families, we are able to provide the consistency and familiarity your loved one needs to thrive in a safe and comfortable environment.

Assisted Living
At Monticello...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for Monticello West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Monticello West

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Podiatrist
Dentist

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Kitchenette
Handicap accessible

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community

Transporation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Beauty salon

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Fitness center
Game room
Golf course or putting green
Movie or theater room

On-site dining options

Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Art classes
Educational speakers / life long learning

Reviews for Monticello West

4.3

(67 reviews)

Write a Review

Cleanliness

4.4

Care services

4.3

Staff

4.8

Meals & dining

4.4

Activities

4.4

Value for cost

4.4

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1-20 of 67 reviews
4.0
September 17, 2021
anonymous - Resident/client
Where I want to live until I cross the line.

It is a very nice place to live. The only real problem I've had is the nurses don't respond to my call as quick as they could, but they're working on that. They might not have enough help. But I like just about everything else about living here.

Response from Monticello West

September 17, 2021

We appreciate your honest feedback, and we are happy to hear that you think Monticello West is a nice place to live! With that being said, we are disappointed to hear that we did not meet your expectations in response time. Our community is always striving to improve. We truly value your honesty and would like for an opportunity to talk about this with you. Please reach out to [name removed] Executive Director, at (214) 528-0660 to discuss further.


5.0
August 27, 2021
anonymous - Toured community
Our tour experience

I was able to have an in person tour, and the lady who took me around was the kindest, most sweetest and understanding person I think I have ever met. This was one of our top choices for our loved one, the tour was absolutely incredible. The community gave off such a nice, and comfortable atmosphere. The common areas were nice and the staff were very compassionate.

Response from Monticello West

August 30, 2021

Thank you so much for this glowing review! We truly pride ourselves on our hospitality promise and our ability to provide a pleasing atmosphere for current and future residents and their loved ones. We look forward to seeing you again soon. Take care!


5.0
July 18, 2021
Roger A - Child of resident/client
Couldn’t be Happier

My mom recently moved into Monticello West. My mom has only been there a few weeks, but she seems happier and more settled in than I would have imagined possible. She has made friends. She praises the meals every time I am there. She has repeatedly stated that the people working there are as nice as she has ever met. I could not be happier. Much more importantly, I don’t think my mom could be either.

Response from Monticello West

July 21, 2021

Roger, thank you so much for the glowing review. We are proud to know that both you and your mom are so incredibly happy with our community. Take care!


4.0
June 29, 2021
John - Child of resident/client
Great People!

I'll start by saying it is almost impossible to be "5 Stars", only because this is a tough business. And a perfect score is unrealistic. My aunt, dad and mother all live/lived at Monticello West. The property has changed hands (new ownership) a couple of times, but the PEOPLE and culture are what makes this place. Having spent so much time there, I can easily rattle of a dozen people that have been there a long time and know me and my loved ones by name. I have had experience at newer "shinier" places, but none of them have the people and stable culture that Monticello West has. And the facility was updated a couple of years ago. Complaints about food are universal at ALL facilities, so the 3 stars for meals and dining should not be a deterrent. All places brag about their food, but the demographic they serve is hard to please.

Response from Monticello West

June 30, 2021

John, thank you so much for sharing your experience with us. It has been an absolute honor to have so many members of your family call Monticello West home. The importance of people and culture at a community is exceptionally important, and we are pleased to know that ours made the difference. Take care!


5.0
June 15, 2021
Heather A - Child of resident/client
Friendly and Supportive Staff

It is tough making the decision to move a parent into assisted living. I moved my Dad into Monticello West almost one year ago and have felt nothing but support every step of the way. From the move-in process, Covid restrictions, my Dad’s changing needs, the staff has been there for me and my father. Everyone I encounter is happy, friendly, and helpful. Knowing that my Dad is safe and cared for is a huge comfort. Whenever I am in the building I feel good about him being there and that is because of the positive environment created by the staff.

Response from Monticello West

June 16, 2021

Heather, we are extremely grateful to have earned this amazing review from you!! We are happy to hear that you and your dad have had such a positive experience with our community over the past year. Thank you for being part of our Monticello West family. Take care!


4.0
June 11, 2021
Nancy T - Resident/client

Monticello in my opinion is a very good facility, and I am very grateful.

Response from Monticello West

June 18, 2021

Nancy, thank you for taking the time to share your experience with us. We are happy to hear that you are very grateful for living here! Have a great day!


5.0
June 9, 2021
Bridgette - Resident/client
my review of Monticello West

I love the community, the people, and the employees. The concierge gets a 5-star rating and if I could have [name removed] here 7 days I would. love it. because of the residents. Monticello is lucky to have such a person.

Response from Monticello West

June 18, 2021

Bridgette, thank you for sharing your experience with us. We are so incredibly happy to have you as a member of our family! We will pass along your kind words to our Concierge.


5.0
June 4, 2021
Anna S - Toured community
A sweet, homey place for your loved one.

[name removed] at Monticello West was very responsive when I inquired about a place for my brother. She was the first person to call me after a locating service connected us. Covid rules were in place, so she made videos of the room options and sent them to me. A week or so later, things opened up and she invited us to tour and try out the food! Since my brother is only 69 years old, we ended up going to a community that seemed more appropriate for a younger person. Monticello West made a great impression and was a contender

Response from Monticello West

June 18, 2021

Your review is the best compliment we can receive, Anna. Thank you for taking the time to share your experience and for letting us know how we are doing. We will pass this along to our team! Have a great day.


5.0
May 21, 2021
Greg - Sibling of resident/client
Monticello West

Early this year (2021) my sister entered assisted living at Monticello West. Over the past 20 years she has been in several AL facilities. By far, this is the cleanest and best managed place we have encountered. It is like a real home to her, comfortable, clean and private. But the outstanding asset of Monticello West is the staff and administration. Everyone genuinely cares and has made my sister part of their lovely family. I'm sure she will never wish to leave.

Response from Monticello West

May 28, 2021

Greg, thank you so much for your kind words! It is an honor to have earned this review. We truly believe that Monticello West is one big family, and we are grateful to have your sister as a part of our family. Take care!


5.0
February 23, 2021
Lauren C - Child of resident/client
Verified Review
Highly recommend!

It has been a really good experience so far, their communication with the family is really good. We do get a calendar with the activities they are offering, they do have to keep it limited but they are putting forth good effort. Our loved one enjoys the bingo and happy hour where they get wine and cheese.

Response from Monticello West

March 2, 2021

Thank you for your kind review! We are happy to pass along your comments to the team here at Monticello West. We appreciate you taking the time to share your experience and that of your loved one. We love hearing from our residents and family members! Take care.


5.0
February 14, 2021
John M - Child of resident/client
Wonderful place for Mom

When we had to find a place for my mother we were new to Dallas. We looked at a number of facilities of different sizes and price ranges and were delighted to find this midsized community at a reasonable price. This was Mom's first assisted-living experience but she made friends quickly and enjoyed the many activities. While the COVID-19 restrictions have been difficult for everyone, the staff at Monticello has been very diligent in protecting the residents while finding ways for them to keep in touch with their families. We can certainly recommend Monticello West as an assisted-living solution.

Response from Monticello West

March 2, 2021

It is truly an honor to have earned this amazing review! We understand how important a smooth transition is to Assisted Living and finding the right home can be a daunting experience. We are honored that you choose Monticello West to care for your mother. We appreciate your trust in our team members, and we are grateful for the opportunity to support her and you! Thank you for taking the time to share your experience with us!


5.0
January 17, 2021
Patti Niles - Child of resident/client
Exceptional

We experienced a multitude of hurdles moving my mother across the country to be near us and the team at Monticello helped us with every single challenge. I am eternally grateful for their exceptional communication, professionalism and personal touches to get our mother settled. [names removed] were champions to work with.

Response from Monticello West

January 20, 2021

It is truly an honor to have earned this amazing review! We understand how important a smooth transition is to a community and finding the right home can be a daunting experience. We are honored that you choose Monticello West to care for your mother. We appreciate your trust in our team members, and we are grateful for the opportunity to support her and you! Thank you for taking the time to share your experience with us.


4.0
January 6, 2021
Michael G - Child of resident/client
Well-deserved review of Monticello West

With the passing of my grandmother, my grandfather’s life stood still and he was no longer able to remain in their home on his own. Searching for somewhere new for him to live was overwhelming but thankfully I came upon Monticello West. I recall meeting with [name removed], the Director of Community Relations, and how comfortable she made me feel by putting my mind at ease they could provide the care we needed. Since the move to in 2016, I’ve found it to be a great environment for my grandfather. I’ve not heard one complaint from him and I’m overjoyed by the lifestyle he has adapted to so quickly. He continues making friends, attending social events, and says he loves the food! He is clean, as is his clothing and apartment. The Monticello team has always been helpful and easy to talk to about my grandfather’s care. I find the staff tenure reassuring with consistent care givers and have comfort knowing my grandfather is receiving the care he needs and deserves which has earned my trust.

Response from Monticello West

January 15, 2021

It is truly an honor to have earned this amazing review! We appreciate everyone's trust in our team members, and we are grateful for the opportunity to support our residents and their family members. We are happy to have you and your grandfather as part of the Monticello West family! Thank you for taking the time to share your experience with us!


5.0
December 9, 2020
Lauren - Loved one of resident/client
Highly recommend

I was pleased with Monticello West from the moment I connected with the community. They go above and beyond to make sure my grandmother is comfortable and has everything she needs. The attention they give her despite having many residents is greatly appreciated! I rest easy knowing my grandmother is in good hands!

Response from Monticello West

December 10, 2020

Thank you for your kind review! We are happy to pass along your comments to the team here at Monticello West. We appreciate you taking the time to share your experience and that of your grandmother. We love hearing from our residents and family members! Take care.


4.5
December 7, 2020
MSlaughter - Loved one of resident/client
Friendly & Professional Staff

The team at Monticello West is very professional and friendly. My mother has had a smooth transition into Assisted Living. She has been very comfortable in her new environment and is receiving outstanding care. This is our first experience with Assisted Living and we are happy that she has adjusted well even during this current era of COVID-19.

Response from Monticello West

December 10, 2020

It is truly an honor to have earned this amazing review! We understand how important a smooth transition is to Assisted Living and finding the right home can be a daunting experience. We are honored that you choose Monticello West to care for your mother. We appreciate your trust in our team members, and we are grateful for the opportunity to support her and you! Thank you for taking the time to share your experience with us!


5.0
November 6, 2020
Jan M. Graw - Resident/client
Verified Review
Review of Monticello West

I find everyone to be friendly and helpful, especially with my puppy. Everyone that lives here seems to be very happy. I've lived here a short time but I have no complaints.

Response from Monticello West

November 19, 2020

Hi Jan, we are very happy to have provided you with such a positive experience! Thank you for taking the time to share. If you ever need anything from us, please feel free to give us a call or stop by the front desk. Have an awesome day!


4.5
November 3, 2020
Kathy Mason - Loved one of resident/client
A wonderful home for mom.

After my father died, we as a family, looked all over town to find just the right place for mom. She needed a lot of care giving. Our biggest fear was that we would wind up on the evening news with footage of our mother being abused. You can't unsee those kinds of images. From the minute we walked into Monticello West we could feel the loving atmosphere. They really care about the residents. It's smaller and conveniently located and it feels like a home. The staff is very responsive and it is personal to them. They were very proactive against COVID-19. A very daunting task. MW suffered just like every other senior facility, but they remained strong and vigilant. I have recommended MW to several people and will continue to due so.

Response from Monticello West

November 19, 2020

Kathy, It is truly an honor to have earned this amazing review! We appreciate everyone's trust in our team members, and we are grateful for the opportunity to support our residents and their family members. We are happy to have you and your mother as part of the Monticello West family! Thank you for taking the time to share your experience with us!


5.0
October 27, 2020
Anonymous - Loved one of resident/client

My great uncle is at Monticello West. We are so grateful - it took along time to decide to place him somewhere. We made the right choice. He is very happy! The team is wonderful! Recommend all the way!

Response from Monticello West

November 19, 2020

Thank you for your kind review! We are happy to pass along your comments to the team here at Monticello West. We're glad to hear about your great experience. If there's anything further we can do for you, we are happy to help!


2.0
October 20, 2020
Anonymous - Loved one of resident/client
Not what we expected

Our loved ones were there at the beginning of COVID, and this community was most affected by COVID and they way they handled it was awful. They would get one of our loved ones medication wrong, the director of nursing did not do a good job and would turn away medical advise and refuse to take our loved ones measurements for the medical devices they needed. The director of the facility lied when it came to handling COVID in multiple occasions. There were a couple of aids who were really good with our loved ones, along with a weekend nurse. There were some really great staff members and not so many great ones. The maintenance guy was amazing, he was so great to our loved ones. The doctor who was recommended to us cared for our loved one they were excellent. The staff initially refused to wear masks, we had our loved one put up a sign about wearing masks and one of the staff members found that offensive. We had a home health nurse that would come in and care for our loved one once a week, but they would let our private aid in during this time.

Response from Monticello West

October 26, 2020

In the early stages of COVID, we did struggle with managing it within the community. We have been in contact with local and state officials and are following CDC recommendations. As these officials as well as our own team, have learned more about the disease and its prevention, we have adapted our practices accordingly. With a lot of hard work enhancing our mitigation procedures, and a change in leadership, we have been able to turn things around dramatically. We are proud to say that we have not had any cases of COVID since June, and we have a strong and dedicated staff of which we are very proud. We are communicating openly and transparently with our residents, their family members, and our staff. We hope to discuss this further with you directly and encourage you to speak to Margi Silberman from Life Care Services who is now Monticello West’s Executive Director. She can be reached at [removed].


5.0
October 14, 2020
Marjorie - Resident/client
Verified Review
Review of Monticello West

I have been very pleased with my experience here. In general, I feel comfortable, my needs are usually met, services are available and well taken care of. Personnel is able, willing and friendly. I plan to stay here as long as I need the services I get here. I am satisfied. Help is provided as needed.

Response from Monticello West

October 20, 2020

Hi Marjorie, thank you for taking the time to leave a review for us at Monticello West. We're happy to hear that we are meeting your expectations! We appreciate your encouraging words and happy to help.


Neighborhood around Monticello West

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Frequently Asked Questions about Monticello West

Monticello West offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Monticello West has received an average review rating of 4.3 based on 67 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.