A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living
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Best of 2022 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 2-3% of senior care providers nationwide based on reviews from residents and families.

Monticello West

5114 McKinney Ave, Dallas, TX 75205

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street view of Monticello West
Mark - Loved one of resident/client
5.0
Two Thumbs Up

My loved one, really likes the food. The staff is awesome to work with, as far as managing my loved one. Everyone is super friendly, and takes time to get to know families that visit. Overall, It has it been a super friendly experience.... Read more

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About the facility Monticello West

At Monticello West — a Life Care Services community — find award-winning care for independent living, assisted living, and memory care. Our location in Dallas offers a convenient location to all of the big city’s cultural and entertainment attractions.

Inside, you’ll find ornate furnishings in wood-themed interiors that create a refined sense of homey comfort. With top-notch care, great food, and fun activities, you’re sure to find the retirement you’ve been seeking for your loved one.

Community Amenities and Services

Around the clock, our professional caregivers are ready to deliver personalized care through a multitude of services, including ambulatory care, medication management, and incontinence care.

Inside our restaurant-style dining room, enjoy chef-inspired dishes made with senior health in mind. We’ll also handle housekeeping and laundry so your loved one can discover the stress-free lifestyle that’s part of our community.

Practice your short game on our putting green, view classics in our theater room, break a sweat in our fitness center, or try something new. Our medley of classes and social events, like wine tastings, art classes, and happy hours, instill the exciting atmosphere that fills our community.

Living Arrangements

We offer studio, one-bedroom, and two-bedroom apartments in multiple floor plans to meet your loved one’s space and...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2022 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Monticello West is a community within Life Care Services LLC properties. See all Life Care Services LLC communities.

Pricing for Monticello West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
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/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Monticello West

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Guest Meals
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Game Room
Golf Course or Putting Green
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Educational Speakers / Life Long Learning

Reviews

for Monticello West
4.4(80 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.5

Meals & Dining

4.1

Care Services

4.3

Activities

4.5

Staff

4.8

Value for Cost

4.4

Overall Experience
54
17
2
3
4
Date Submitted
9
13
28
Reviewer
15
46
17
0
Care Received
19
55
0
1-20 of 80 reviews
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3.0
Anonymous - Toured community
Memory Care
October 13, 2022
Verified Review

I toured this facility and it was ok. It's older. They've revamped it, but the floor plan is still older style and not open and inclusive like most newer facilities.

Response from Monticello West

October 14, 2022

We appreciate your honest feedback. Our community is older, but our residents and families appreciate the charm and the feeling of home that can come along with that. Our team truly understands the importance of individual preference and opinion, so thank you again for sharing that with us. Take care!


5.0
Mark - Loved one of resident/client
Assisted Living
September 14, 2022
Verified Review
Two Thumbs Up

My loved one, really likes the food. The staff is awesome to work with, as far as managing my loved one. Everyone is super friendly, and takes time to get to know families that visit. Overall, It has it been a super friendly experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Monticello West

September 14, 2022

Mark, thank you for sharing this with us. Our team is happy to hear that your loved one really enjoys the food. We are also glad to hear that our staff is awesome to work with. Our community is full of friendly people, and I am happy that you and your loved one are getting to experience that.


3.5
P.T. - Toured community
Assisted Living
September 13, 2022
Verified Review
Tour of Monticello

I toured Monticello West and it was very nice. The community was older and darker. For me, it's all about natural lighting and how bright and pretty it looks, as it makes them feel at home. Monticello was a little too dark for me and it had a weird porch with the rooms that felt a little institutional-like. It had concrete wall that came up about 5 feet. I chose another community because of it's aesthetic.

Response from Monticello West

September 14, 2022

P.T., thank you for sharing this with us. We are glad to know that you thought our community was nice. Our team is disappointed to hear that you selected another community, but we understand the importance of finding aesthetics that match your own. Monticello West is an older community with its own charm and its own aesthetics.


5.0
Bonnie F - Loved one of resident/client
Independent Living
June 27, 2022
Fabulous staff!!

I was the first of our family to tour Monticello West and from the first impression with [name removed] and then [name removed], I knew this must be a place where true care was given to the residents! Friendliness starts there at the receptionist desk with a warm greeting. When our mom moved in, each staff member made her feel welcomed! There is a clear kind, helpful and caring energy emanating from them all! There was no question in any of our family members minds, we had discovered a GREAT new home for our 95 year old mother! I only have one suggestion in that I do hope they upgrade the meals. There is room for improvement there but I feel sure something will be done about it. With that exception, all is FIVE star rating ! We could not be happier!!!

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Monticello West

July 19, 2022

Bonnie, thank you for this review. We are pleased to hear how welcoming and friendly our staff have been for you and your loved one. Thank you for suggestion about meals too. I will make sure to pass that along to our culinary team, because there is always room for improvement. Thank you again!


5.0
Kathie M - Resident/client
Independent Living
June 26, 2022
Moving into Monticello West senior living facility

One of the hardest things in the world is to be the new person walking in to join a large group of people. Our family moved a lot while I was growing up, so I know. Before I moved to Monticello West, I lived at another Dallas senior facility. People were nice there, but the first day in the dining room made me anxious. Eventually I made good friends, but I’m kind of shy, so it took some time. I moved into Monticello about three months ago, but in a few weeks it felt like home. People are basically the same everywhere, but Monticello residents are particularly friendly and welcoming. Also, the staff are warm and caring. They seem to like their jobs and us. That was not true at my prior facility. Nothing in this world is perfect, but Monticello checks off the most important boxes for me, and I highly recommend living here.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from Monticello West

July 19, 2022

Kathie, thank you for taking the time to leave this review. We are so happy to here that our community felt like home in such a short amount of time. Our community is full of pretty sweet people, and we are glad that we get into include in that as well. Thank you for the recommendation!


5.0
sandra f - Loved one of resident/client
Assisted Living
June 25, 2022
Our Mom's New Home

Monticello West feels like a Godsend! The standout feature is the 'vibe' of the place. The staff, to a person, is positive, upbeat, and genuinely kind. There is a consistent hardworking effort that has the facility feel clean and fresh=healthy. I was impressed when my sister was calling with wonderful reports of staff and care given and when I flew out to see for myself I was extremely happy and impressed. The personal attention not only to my mom but to our family is extraordinary. Part of my life is working in end of life and I have done volunteer work in a variety of communities for our elders; Monticello West really stands out far above any I have experienced. Thank you with all of my heart to the extraordinary staff!

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Monticello West

July 3, 2022

Wow! Sandra, we are so thrilled to hear that our community "feels like a Godsend!" The vibe of a community is always important, so thank you for saying that it is our standout feature. I will make sure to share this extraordinary review with our staff. Thank you for allowing us to take care of your loved one.


4.0
D.P. - Loved one of resident/client
Assisted Living
June 24, 2022
Verified Review
Comfortable Care & Accommodating Staff

Monticello West has very helpful caregivers & staff. They have accommodating staff, friendly residents, and a convenient location. The food is not always good for some reason. I'm not sure if it's because the food ordered doesn't come in when planned, due to supply chain issues. But there are many times my loved one doesn't eat the food provided because it's a strange combination of ingredients, or it just doesn't taste good. So, she's lost quite a bit of weight since being there; but her caregivers have been more than helpful. Sometimes they are overwhelmed and can be slow to respond, but I think that's just the world we're in right now - you've got to wait sometimes. Communication between the community and our family is pretty good. I can get someone on the phone pretty quickly, or alternatively, I can send an email and get a quick response as well. I wanted a safe place for her to stay, that also offers shuttle service to transport her to appointments; and that's what they provide. Overall I would recommend Monticello West to others.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

4

Value for Cost

4

Response from Monticello West

June 27, 2022

D.P., we are glad to hear that you would recommend our community to others. We are proud of our accommodating staff, friendly residents, and communication too! We want to make sure your loved one is satisfied with their meals. Please reach out to Maria Espinal, our Culinary Director, at (214) 528-0660 to discuss options.


5.0
Harry P - Loved one of resident/client
Assisted Living
June 23, 2022
Monticello great place to be

I have been at Monticello for 4 months, it has been a very positive one. Staff is very caring, professional & always ready to help. I have been very very impressed by them. Meals are great, activities are numerous and fun and there is a diversity of ages of residents to get to know.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from Monticello West

July 3, 2022

Harry, thank you so much for this review. We are so pleased to hear how happy you are with our staff, meals, and activities!


5.0
Laura - Toured community
Independent Living
June 13, 2022
Verified Review
My Tour Experience at Monticello West

The community was great to work with. They were a little more than we wanted to spend each month.

Response from Monticello West

June 23, 2022

Thank you for writing this review, Laura. We are happy to hear that our team was great to work with. Please do not hesitate to reach back out, because we are always willing to work with families.


5.0
Kelly - Loved one of resident/client
Assisted Living
March 21, 2022
Verified Review

our experience with Monticello West has been great! they're very accommodating and always go above and beyond to accommodate our family's needs.

Response from Monticello West

March 23, 2022

Thank you so much for taking to share your positive experience with us, Kelly. We are thrilled our team has really gone above and beyond in regards to your family. Thank you for being a part of the Monticello West family!


5.0
anonymous - Toured community
Assisted Living
February 24, 2022
Verified Review
My tour review

This community was nice, however it just seemed to be over elegant it was just not really my loved ones style.

Response from Monticello West

March 2, 2022

Thank you for the five star review and for providing a snapshot of your experience after you visited our community. We truly appreciate your loved one's desire to live in a community that truly matches their distinct style. Take care!


5.0
Janet - Loved one of resident/client
Assisted Living
February 21, 2022
Dedicated, compassionate Memory Care staff.

Each time I enter MW I am greeted warmly by team members whether they be the concierge, the Executive Director, food service personnel, housecleaning, care givers, nursing care staff, business office staff, maintenance staff. This helps to confirm that our loved one is in the right place. It feels like a family. I cannot say enough about the wonderful staff on the Memory Care floor. They are kind, compassionate, and extremely patient. The Memory Care Director leads by example and is available to residents and to their families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Monticello West

February 28, 2022

Janet, thank you for taking the time to leave this wonderful review. We are so happy to hear that our community is the right place for your loved one. I am grateful you have had such a wonderful experience with our memory care team and so many other departments! Thank you again for sharing this with us.


5.0
anonymous - Loved one of resident/client
Assisted Living
January 7, 2022
Verified Review
Highly recommend

We chose Monticello West because of the close proximity to where I live as well as the lady who walked us through was very knowledgeable. Everything she shared sounded like what we needed, especially the value for the money. What I really like is that the caregivers are assigned to the residents, so they don't have new people coming in to care for them everyday. They just have 4 people they work with throughout the week on a rotated schedule. I would definitely recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5

Response from Monticello West

January 11, 2022

Thank you so much for this wonderful review. We understand the importance of establishing a relationship between our caregivers and our residents. These bonds are exceptionally important, and it really creates a sense of belonging. We are so happy that you chose our community for your loved one! Take care.


5.0
Patti N - Loved one of resident/client
Assisted Living
December 3, 2021
Heartbreaking to leave here

I moved my mother into Monticello West one year ago. Despite all things COVID, it has been an incredible experience for my mother. The social activities keep her engaged - she even dances to the music! We will be moving out of state and I have tried to find her a new home. It is hard to replicate what Monticello offers. They are such a caring community. The new Executive Director, [name removed]is exceptional, keeping them safe and making it feel like home for all.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Monticello West

December 11, 2021

Patti, thank you so much for this kind review. It has been an absolute pleasure having you and your mom as part of the Monticello West family. You and your mom will truly be missed by everyone at the community. Safe travels!


4.0
anonymous - Resident/client
Independent Living
September 17, 2021
Verified Review
Where I want to live until I cross the line.

It is a very nice place to live. The only real problem I've had is the nurses don't respond to my call as quick as they could, but they're working on that. They might not have enough help. But I like just about everything else about living here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

5

Response from Monticello West

September 17, 2021

We appreciate your honest feedback, and we are happy to hear that you think Monticello West is a nice place to live! With that being said, we are disappointed to hear that we did not meet your expectations in response time. Our community is always striving to improve. We truly value your honesty and would like for an opportunity to talk about this with you. Please reach out to [name removed] Executive Director, at (214) 528-0660 to discuss further.


5.0
anonymous - Toured community
Independent Living
August 27, 2021
Verified Review
Our tour experience

I was able to have an in person tour, and the lady who took me around was the kindest, most sweetest and understanding person I think I have ever met. This was one of our top choices for our loved one, the tour was absolutely incredible. The community gave off such a nice, and comfortable atmosphere. The common areas were nice and the staff were very compassionate.

Response from Monticello West

August 30, 2021

Thank you so much for this glowing review! We truly pride ourselves on our hospitality promise and our ability to provide a pleasing atmosphere for current and future residents and their loved ones. We look forward to seeing you again soon. Take care!


5.0
Roger A - Loved one of resident/client
Assisted Living
July 18, 2021
Couldn’t be Happier

My mom recently moved into Monticello West. My mom has only been there a few weeks, but she seems happier and more settled in than I would have imagined possible. She has made friends. She praises the meals every time I am there. She has repeatedly stated that the people working there are as nice as she has ever met. I could not be happier. Much more importantly, I don’t think my mom could be either.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Monticello West

July 21, 2021

Roger, thank you so much for the glowing review. We are proud to know that both you and your mom are so incredibly happy with our community. Take care!


4.0
John - Loved one of resident/client
Assisted Living
June 29, 2021
Great People!

I'll start by saying it is almost impossible to be "5 Stars", only because this is a tough business. And a perfect score is unrealistic. My aunt, dad and mother all live/lived at Monticello West. The property has changed hands (new ownership) a couple of times, but the PEOPLE and culture are what makes this place. Having spent so much time there, I can easily rattle of a dozen people that have been there a long time and know me and my loved ones by name. I have had experience at newer "shinier" places, but none of them have the people and stable culture that Monticello West has. And the facility was updated a couple of years ago. Complaints about food are universal at ALL facilities, so the 3 stars for meals and dining should not be a deterrent. All places brag about their food, but the demographic they serve is hard to please.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

5

Response from Monticello West

June 30, 2021

John, thank you so much for sharing your experience with us. It has been an absolute honor to have so many members of your family call Monticello West home. The importance of people and culture at a community is exceptionally important, and we are pleased to know that ours made the difference. Take care!


5.0
Heather A - Loved one of resident/client
Assisted Living
June 15, 2021
Friendly and Supportive Staff

It is tough making the decision to move a parent into assisted living. I moved my Dad into Monticello West almost one year ago and have felt nothing but support every step of the way. From the move-in process, Covid restrictions, my Dad’s changing needs, the staff has been there for me and my father. Everyone I encounter is happy, friendly, and helpful. Knowing that my Dad is safe and cared for is a huge comfort. Whenever I am in the building I feel good about him being there and that is because of the positive environment created by the staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Monticello West

June 16, 2021

Heather, we are extremely grateful to have earned this amazing review from you!! We are happy to hear that you and your dad have had such a positive experience with our community over the past year. Thank you for being part of our Monticello West family. Take care!


4.0
Nancy T - Resident/client
Assisted Living
June 11, 2021

Monticello in my opinion is a very good facility, and I am very grateful.

Response from Monticello West

June 18, 2021

Nancy, thank you for taking the time to share your experience with us. We are happy to hear that you are very grateful for living here! Have a great day!


Viewing 1-20 out of 80 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Monticello West

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Monticello West

Monticello West offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Monticello West has received an average review rating of 4.4 based on 80 reviews. See all reviews.

Call (214) 528-0660 to reach a resident at Monticello West.

To reach a resident at Monticello West call: (214) 528-0660



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.