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The Landings at Norcross

680 Holcomb Bridge Rd, Norcross, GA 30071
8.4
Review Score
38 reviews

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17 Photos
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7 Floor plans
7 Floor plans available
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Anonymous - Loved one of resident/client
4.0
Review for The Landings at Norcross

They accommodated his specific needs that most assisted living would not. It is not the best place. But most definitely not the worst. Staff not very attentive.... Read more

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About the facility The Landings at Norcross

The Landings at Norcross is a picturesque senior community located in Norcross, GA. Located in Gwinnett County, it sits on a manicured campus in a residential neighborhood, just a short distance from a number of shopping options and just a few minutes away from highways 85 and 285. The grounds and surrounding community offer plenty for residents and their visiting family members alike.
The dedicated team of staff at The Landings at Norcross, including a physician, nurse practitioner, podiatrist, and psychiatrist, works together around the clock to put residents first. Whether a resident needs memory care or is looking for help in managing the symptoms of dementia or Alzheimer's, staff members provide unparalleled service gleaned over years of dedicated care. Residents can benefit from a variety of services designed to improve their quality of life, all while maintaining their independence and feeling secure in a home that features apartment-style living.
The Landings at Norcross offers a broad spectrum of amenities designed to keep residents comfortable and engaged as valued community members. These amenities include:
A variety of spiritual and educational programming
Group outings into the surrounding community with transportation provided
Social calendar featuring activities such as yoga, bingo, arts/crafts, book...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Landings at Norcross is a community within Bridge Senior Living properties. See all Bridge Senior Living communities.

Pricing for The Landings at Norcross

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Landings at Norcross

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Amenities at The Landings at Norcross

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegan
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Transportation & parking

Property Convenient to Public Transit
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Indoor Atrium

Recreational areas

Arts and Crafts Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Other Religious Services

Reviews
for The Landings at Norcross

Write a Review
8.4
Review Score
38 reviews

Review Score

38 reviews
8.4

Out of 10


5 star

48%

4 star

37%

3 star

11%

2 star

0%

1 star

6%

A Place for Mom has scored The Landings at Norcross with 8.4 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, The Landings at Norcross has 38 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.3

Meals & Dining

3.8

Care Services

4.1

Activities

4.2

Staff

3.9

Value for Cost

4.3

Overall Experience
18
14
4
0
2
Date Submitted
5
6
14
Reviewer
0
21
16
0
Care Received
14
24
1-20 of 38 reviews
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4.0
Anonymous - Loved one of resident/client
Assisted Living
September 26, 2023
Verified Review
Review for The Landings at Norcross

They accommodated his specific needs that most assisted living would not. It is not the best place. But most definitely not the worst. Staff not very attentive.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


5.0
Anonymous - Toured community
Memory Care
September 18, 2023
Verified Review
tour review

Our family had an in person tour with The Landings at Norcross and we thought it was a great tour experience but at the time they were full and had no availability.


3.0
Anonymous - Loved one of resident/client
Memory Care
August 7, 2023
Verified Review
The Landings at Norcross review

I believe the Medical Care Deficiency is Serious. That seems to be the TREND of The Landings at Norcross which smacks of Warehousing. Many Seniors don't have a Close Family Advocate. The Landings of Norcross- Memory Care. Positive Experiences are General Cleanliness & Safety with Overall Nourishing Menu. Rooms are Comfortable. The Downside: Staff is CONTRACTED...Every Week there is a New Staff leaving NO CONTINUITY of CARE! THE EXCUSE IS "I'M NEW AND I DID NOT FIND ANY NOTES"! SEVERAL TIMES, STAFF LET [name removed] MEDS RUN OUT WITHOUT LETTING ME KNOW. ( WE had an Agreement upon Move-In that I would order his Meds from VAMC ATLANTA & DELIVER TO THEM.) I AM SO HAPPY I DID! DURING THESE TIMES, I HAD TO RUN DOWN TO VA MEDICAL CENTER PHARMACY, PICK UP REFILLS & RUSH THEM TO NORCROSS. IF I WAS NOT TOTALLY ENGAGED IN HIS CARE, I SHUDDER TO THINK OF THE POSSIBLE OUTCOME.ONCE HE WAS OUT OF Propranolol For 4 DAYS! AFTER A YEAR WITH NO Improvement, IT WAS TIME TO MOVE. WE WILL BE SEARCHING IN THE FRANKLIN/ BRYSON CITY, NC AREA FOR A BETTER SOLUTION. OUR EXPERIENCE WAS WITH MEMORY CARE SECTION ONLY. FACILITY NON- MEDICAL STAFF & Facility Mgt WAS VERY NICE & Always Helpful. In Memory Care, Leonard was supposed to get 2 Supervised BATHS WEEKLY & Daily Hygiene Coaching, such as BRUSHING TEETH. NON- EXISTENT! We would NOT Re-admit There!


4.0
Anonymous - Loved one of resident/client
Assisted Living
July 12, 2023
Verified Review
Review for The Landings at Norcross

Make sure your family is being taken care of properly !!! Please be cautious of your family's well being please. I would tell a friend, that they should make sure that all the orders are right for there medication because my loved ones medication where not give to him properly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

3

Staff

5

Value for Cost

3


4.0
Cathy P - Loved one of resident/client
Assisted Living
June 26, 2023
Verified Review
A great place for Dad

It was an awesome place. Daddy was taken care of and he loved the staff. Sharon the administrator was awesome with the residents. Daddy loved her. And Ms [name removed] at the front desk was awesome. There was a problem once or twice with one of the staff but it was quickly taken care of. I was proud that my Daddy was there.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

5


3.0
Anonymous - Toured community
Assisted Living
February 17, 2023
Verified Review
My Tour Experience at The Landings at Norcross

I didn't see the value for the money.


4.5
Wynette C - Loved one of resident/client
Memory Care
August 30, 2022
Verified Review
Highly recommend

What stuck out most about The Landings at Norcross was the bright and airy look to it. It is a friendly and warm atmosphere when you walk in. The staff at the front desk was very welcoming and the marketing director as well. The environment is not only meant to look warm and inviting but it does not look institutional in anyway. The food menu is pretty high in carbohydrates and we have spoken to the director about it - we understand that it can be difficult. I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4.5

Activities

4.5

Staff

5

Value for Cost

5


3.5
anonymous - Toured community
Memory Care
August 23, 2022
Verified Review
Tour experience

We toured with The Landing and it was a very nice place. They did have a courtyard as well which was a big plus. The only downfall for us was the fact that it was mixed assisted living and memory care. The staff then have to crossover between levels of care and I think they are very different from each other. We wanted a place that only focused on memory care.


5.0
Cathy P - Loved one of resident/client
Assisted Living
August 2, 2022
Verified Review
This Place is Awesome and I Would Trust The Landings With Any Family Member

The staff treated our family and loved one like we were part of their family. It was an awesome experience for us and my loved one! The meals always looked appetizing. The community had lots of activities for the residents to participate in if they would like to. The staff communication with the family was awesome! I can't say enough good about the community! The administrator, [name removed], and these other staff members: [name removed], [name removed], [name removed], and [name removed]are wonderful!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5


3.0
anonymous - Toured community
Assisted Living
April 22, 2022
Verified Review
Tour experience

The Landings staff gave a great tour and it was a nice experience, but the room layouts in assisted living did not feel as comfortable as we would have liked.


3.5
Laurie M - Loved one of resident/client
Assisted Living
April 13, 2022
Verified Review
Not recommended for Alzheimers

I feel like this was a bait and switch form the management and how things were in the tour. It seems like there was a problem with retention and as this declined they were no longer able to care for my loved one or handle him and called the authorities. The staff and the managers just seem to all be very new. I feel like the memory care unit is okay they just are not suited to treat Alzheimer's.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

3


4.0
anonymous - Toured community
Assisted Living
March 3, 2022
Verified Review
Community Tour

Our conversations with them were quite general. But they provided a very good tour. The rooms looked good, and I left with a favorable impression.


5.0
anonymous - Toured community
Assisted Living
December 1, 2021
Verified Review
Tour of The Landings

We had a wonderful tour with The Landings. The only reason we decided against this facility was due to the smaller apartment size.


4.0
anonymous - Toured community
Assisted Living
November 11, 2021
Verified Review
Our tour experience

Our family had an in person tour and the community was nice but they had more studio sized apartments, and we thought that would be a difficult transition for our loved one moving out of a house into a studio apartment.


5.0
Chris K - Loved one of resident/client
Assisted Living
August 18, 2021
Verified Review
Highly recommend

We chose The Landings because staff were very nice, attentive, and understanding of our situation. They really worked with us and we appreciated that. My mom really likes everyone who works here. The location is great and easy to get to. There are a lot of things around it shopping wise. Once covid us under control they are able to go out and do more activities such as go to games or see plays. The only complaint has been the food, she says it is bland so they could use improvement there. I would recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Johneen Nix - Loved one of resident/client
Assisted Living
June 24, 2021
Employees DO NOT RESPOND to residents & smells like urine & feces

I only had my mom in The Landings at Norcross for 2 months. There were many issues with this community but the most serious was the emergency call light. Either it was broken, rung to a different room, caregivers did not respond to it or lack/delayed of response (as long as 1.15 hrs). I filed a complaint with Bridge Senior Living, management company, and worked with my Ombudsman. I also filed a complaint with the HFR as my last resort thinking if they got involved, the issue would be fixed. Coincidently, a few days after I heard that the HFR Compliance Specialist called the Executive Director, I was given a 30 Day Notice because The Landings were not able to meet my needs....not my mother's needs (the resident) but my needs. The ED verbally gave me the 30 Day Notice, never written documentation. I have since moved my mother out of the facility. This is the most unprofessional company full of unkept promises who would rather kick out a resident versus fix the problem. Smells terrible!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
anonymous - Loved one of resident/client
Assisted Living
April 28, 2021
Verified Review
highly recommend, a good fit for mom

We chose The Landings based on the size, staff to patient ratio, as well as it worked for us financially. I was satisfied with the staff when I first met them as well. The room sizes here are pretty big, she has a shared room but she still has privacy and has enough space to walk around and have all her furniture. I think for the price it is a great facility. They keep residents involved in many activities, during covid they were taking them on bus rides which was nice. It is smaller so they have time and ability to sit and spend time and get to know them. I would recommend to others looking.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

5


5.0
coty m edwards
Assisted Living
April 2, 2021
Cute, Caring AL Community

I live in the area and pass by this community almost everyday. I don't have any relatives that live there but I have 3 friends that have placed their loved ones in the community and they are always raving about the great service provided by The Landings. They have told me placing them their was the BEST decision. Great activities throughout the day with personal care needs done in a timely manner. If the time comes when my mom needs assisted living, she will be moving at The Landings.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
July 20, 2017
Verified Review
Pets come to visit the residents!

This was a wonderful facility when I toured! It was very nice and offered a lot more amenities than other facilities that I had toured. I was also impressed with the fact that there were different categories of pet life here, which would have been great for my loved one because she grew up on a farm. Though the facility did not fit the family's individual needs, it was very nice!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
March 16, 2017
Verified Review
My father's care

I am happy with the care for my dad. The staff are nice and caring to his needs. The meals seem to be good, but it would be nice if they post the meals weekly. The community is nice, but they need to take care of some house keeping This is a small community. They offer small trips away from the communty. He likes that this community has a pet. We would recommend the care and value for other families.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 38 reviews

Neighborhood around The Landings at Norcross

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Frequently Asked Questions about The Landings at Norcross

The Landings at Norcross offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Landings at Norcross 8.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (770) 368-0292 to reach a resident at The Landings at Norcross.

To reach a resident at The Landings at Norcross call: (770) 368-0292



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.