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The Haven and The Laurels in the Village at Carolina Place

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13150 Dorman Rd, Pineville, NC 28134

For more information about senior living options:
(866) 374-4058
8.0
Review score
4 reviews
Add review
8.0
Review score
4 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
See all reviews
The Haven and The Laurels in the Village at Carolina Place
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The Haven and The Laurels in the Village at Carolina Place
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Debbie
-
Child of resident/client
4.0
Recommended
Overall, I would recommend the facility. The meals were an issue, and at the time mother left, they said they were changing vendors. The staff were friendly and helpful, there just weren't enough nurses. They kept saying they were trying to hire more nurses, but I did not see an apprecia

About the facility
The Haven and The Laurels in the Village at Carolina Place

At The Haven we celebrate age by offering creative ways to live more fully. It's about sharing meaningful times with friends and family. It's about self-expression through art, dance, and exercise. And, most importantly, it's about living in the moment. If you or a loved one is considering assisted living, choose a community that believes there is no time limit on thirst for life.

Senior living options offered

Memory Care

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Amenities
at The Haven and The Laurels in the Village at Carolina Place

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Anytime Dining
  • Room Service
  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining
  • Meals Provided
  • Gluten-free
  • Special Dining Programs

Room Amenities

  • Cable or Satellite TV
  • Handicap Accessible
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Outside Patio
  • Main Street Shops
  • TV Lounge
  • Private Bath
  • Beauty Salon
  • Outdoor Common Areas
  • Indoor Common Areas

Recreational areas

  • Billiards Lounge
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Live Well Programs
  • Dances
  • Activities On-site
  • Birthday Parties
  • Montessori Programs
  • Day Trips and Outings
  • Wii Bowling
  • Light Therapy Programs
  • Live Musical Performances
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Reminiscence Programs
  • Holiday Parties
  • BBQs or Picnics
  • Forever Fit
  • Happy Hour
  • Trivia Games

Reviews

for The Haven and The Laurels in the Village at Carolina Place

8Review score4 reviews
8.0
Review score
4 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
Closed
6.1
Review score1943 reviews186 communities
Write a review
A Place for Mom has scored The Haven and The Laurels in the Village at Carolina Place with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Haven and The Laurels in the Village at Carolina Place has 4 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Staff
4.5
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored The Haven and The Laurels in the Village at Carolina Place with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Haven and The Laurels in the Village at Carolina Place has 4 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Closed
6.1
Review score1943 reviews186 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Debbie - Family/friend
Memory Care
June 20, 2024
4.0
Verified Review
Recommended
Overall, I would recommend the facility. The meals were an issue, and at the time mother left, they said they were changing vendors. The staff were friendly and helpful, there just weren't enough nurses. They kept saying they were trying to hire more nurses, but I did not see an appreciable difference in number. Calling nursing staff was difficult, and they frequently did not return calls. Housekeeping could have been better, but it wasn't bad enough to warrant a complaint. I do want to say that there was music, Bible classes, and things for the residents to do. The activity director kept in the best contact, and she was very helpful. She had monthly outings, which included residents and their families.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Memory Care
April 2, 2024
5.0
Verified Review
Caring Staff
He seems to be very happy and well cared for there. The only issue we've had is we can't get a haircut for him. They used to have someone on staff and that person left. They have yet to find someone who can give the residence haircuts. Not sure when they're going to remedy this but aside from that. Everything's been great. He seems to be well cared for and the staff seem to work hard to ensure this. No place is perfect but I think they try their best to make it a great living situation for residents
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jennifer R - Family/friend
Memory Care
March 22, 2023
5.0
Verified Review
Highly recommend The Haven
My dad and I talked about it and we could not see a reason not to give them fives on all of the categories. Our experience at the Haven has been great. Everyone over there has been incredibly helpful, friendly and welcoming to our loved one. I have told them before that they are doing a great job. He tells us that the food is good and he feels like he's in good hands. This is what we want to hear! Overall, this has been a really good experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
January 11, 2023
4.0
Verified Review
Our families experience
My mother is very difficult, and the Haven has accepted her and has put up with her. The rooms do not appear to be cleaned daily, or if they are, not very thoroughly. The staff is very friendly, but they are so busy they do not have time for much other than completing their tasks. Having said this, they have great value because they took mother, and have kept her. They provide her with a safe, secure place to stay. She complains about EVERYTHING, including the food. I've only observed one or two meals, which seemed sufficient. Since mother is a complainer, it is hard to tell where the truth lies. I have observed the cleanliness of her room is only fair, but I'm a harsh taskmaster in that regard. They do have activities, and they do try to include families. It seems that much of the day is unstructured. Mother seems to sleep a great deal. I have only been there for short periods of time, but overall, I would say they have value as a placement for seniors
Cleanliness
3
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Viewing 1-4 out of 4 reviews

Neighborhoods
around The Haven and The Laurels in the Village at Carolina Place

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about The Haven and The Laurels in the Village at Carolina Place

The Haven and The Laurels in the Village at Carolina Place offers Semi-Private and Studio. Learn more.

A Place for Mom has scored The Haven and The Laurels in the Village at Carolina Place 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 540-0155 to reach a resident at The Haven and The Laurels in the Village at Carolina Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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