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The Grand at Twin Lakes

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920 E Northwest Hwy, Palatine, IL 60074

8.3
Review score
47 reviews
Add review
8.3
Review score
47 reviews
5 star
53%
4 star
28%
3 star
11%
2 star
6%
1 star
2%
See all reviews
8.3
Review score
423 reviews
14 facilities
For pricing & availability:
(866) 374-4058
The Grand at Twin Lakes
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Anonymous
-
Resident/client
4.0
Nice facility
Overall, The Grand at Twin Lakes is a nice place. Apartment sizes and amenities offered are good. I would recommend it to others looking for independent living. I would tell others that many times, menu choices change at the last minute.

About the facility
The Grand at Twin Lakes

Introducing The Grand at Twin Lakes, a full service senior living community with 24/7 onsite Assistance With Activities of Daily Living which allows residents to gracefully age in place.
Located on Twin Lakes in Palatine, The Grand is designed with the active senior in mind. You’re just steps away from fishing, golfing, and parks and a short drive to a dozen restaurants. World class shopping, Arlington International Racecourse and everything else northwest suburbs have to offer.

Senior living options offered

Independent Living

Pricing
for The Grand at Twin Lakes

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at The Grand at Twin Lakes

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The Grand at Twin Lakes outdoor common area
The Grand at Twin Lakes

920 E Northwest Hwy, Palatine, IL 60074

Brookdale Northbrook community exterior
Brookdale Northbrook

4501 Concord Lane, Northbrook, IL 60062

Brookdale Hawthorn Lakes in Vernon Hills Assisted Living community exterior
Brookdale Hawthorn Lakes in Vernon Hills Assisted Living

10 East Hawthorn Parkway, Vernon Hills, IL 60061

Brookdale Des Plaines
Brookdale Des Plaines

800 South River Road, Des Plaines, IL 60016

8.3
Review score
47 reviews
8.3
Review score
47 reviews
5 star
53%
4 star
28%
3 star
11%
2 star
6%
1 star
2%
10
Review score
84 reviews
10
Review score
84 reviews
5 star
69%
4 star
23%
3 star
6%
2 star
1%
1 star
1%
9.9
Review score
65 reviews
9.9
Review score
65 reviews
5 star
59%
4 star
28%
3 star
11%
2 star
2%
1 star
0%
9.9
Review score
110 reviews
9.9
Review score
110 reviews
5 star
71%
4 star
20%
3 star
5%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at The Grand at Twin Lakes

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care

Meals & Dining

  • Professional Chef
  • Room Service
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Organic
  • Meals Provided
  • Guest Meals
  • Gluten-free
  • Vegan
  • Vegetarian

Room Amenities

  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Full kitchen
  • Private patio, deck, or balcony

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • TV Lounge
  • Library
  • Indoor Common Areas
  • Outside Patio
  • Computer or Media Center
  • Outdoor Common Areas
  • Barber Shop
  • Central Fireplace
  • Beauty Salon
  • Main Street Shops
  • Meeting Room

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room
  • Swimming Pool
  • Billiards Lounge
  • Piano or Organ
  • Fitness Center
  • Game Room
  • Golf Course or Putting Green
  • Woodworking Shop

Services

  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Visiting Rabbi
  • Pet-focused Programs
  • Water Aerobics
  • Art Classes
  • Yoga / Chair Yoga
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Quilting or Sewing Club
  • Gardening Club
  • Devotional Activities On-Site
  • Current Events Club
  • Activities On-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Cooking Club
  • Devotional Activities Offsite
  • Happy Hour
  • Day Trips and Outings
  • Catholic Services
  • Book Club
  • Live Musical Performances
  • Activities Off-site
  • Birthday Parties
  • Karaoke
  • Cards / Pinochle Club
  • Trivia Games
  • Walking Club
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Wii Bowling
  • Tai Chi
  • Men's Club
  • BBQs or Picnics
  • Wine Tasting
  • Jewish Services

Reviews

for The Grand at Twin Lakes

8.3Review score47 reviews
8.3
Review score
47 reviews
5 star
53%
4 star
28%
3 star
11%
2 star
6%
1 star
2%
Grand Lifestyles
8.3
Review score423 reviews14 communities
Write a review
A Place for Mom has scored The Grand at Twin Lakes with 8.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Grand at Twin Lakes has 47 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.2
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored The Grand at Twin Lakes with 8.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Grand at Twin Lakes has 47 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Grand Lifestyles
8.3
Review score423 reviews14 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 47 reviews
Anonymous - Resident/client
Independent Living
March 22, 2024
4.0
Verified Review
Nice facility
Overall, The Grand at Twin Lakes is a nice place. Apartment sizes and amenities offered are good. I would recommend it to others looking for independent living. I would tell others that many times, menu choices change at the last minute.
Cleanliness
5
Friendliness
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
4
Response from The Grand at Twin Lakes
March 22, 2024
Thank you for taking the time to review our community. We appreciate your feedback so we can continually improve our community and services. We do have upcoming changes to our dining menu and atmosphere. Hopefully, you will enjoy and appreciate the enhanced and quality changes!
Anonymous - Family/friend
Independent Living
October 9, 2023
3.0
Verified Review
The Grand at Twin Lakes review
What our family likes the most about the Grand at Twin Lakes community is just how clean it is as well as all the different activities they have going on for the residents to participate in. However, the meals that are prepared and the staffing could use improvements.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Toured community
Independent Living
October 5, 2023
2.0
Verified Review
Tour of The Grand
We took a tour of The Grand at Twin Lakes during our search for an Independent Living facility for our loved one. This facility was okay. Everyone seemed friendly during our visit. The facility was a little less cozy and comfortable than some of the others that we toured. Nice facility, but too big for my loved one.
Laquanta Jordan - Industry reviewer
Independent Living
July 28, 2023
5.0
Great Community
They have transformed into a vibrant place that empower residents to live their best lives. The amenities are clean, delicious food, and wellness resources as well as the ability to build plenty of new social connections. outdoor space is also nice,
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
John B - Family/friend
Independent Living
February 1, 2023
5.0
Wonderful place!
My mother just moved in and is loving living at The Grand! Her apartment is beautiful and clean and she loves the food! They have lots of activities going on and the staff is so friendly. We made the best decision for us and you won't be disappointed. Lots of good things here!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
January 24, 2023
4.0
Verified Review
Recommended
This facility is very nice. It's an open concept floorplan and very wheelchair friendly/accessible. The place is always spotless and the staff is very nice. They take the time to get to know the residents and family members, they know everyone by name. They offer a wide variety of activities and always have something going on. The staff tries to keep everyone engaged. Housekeeping is once a week and my loved one's place is always clean. My only concern is the Executive Director whom doesn't seem to be very forthcoming with things that are going on. We've noticed a change in Meals/Dining recently (mainly no meal choices). I emailed the Executive Director about it and was assured that everything was fine. I then found out from another staff member that the entire Meals/Dining staff quit. Other than the Executive Director, all of the other staff has been great. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
3
Value for Cost
4
anonymous - Resident/client
Independent Living
August 11, 2022
4.0
Verified Review
Very content with my choice
The location of The Grand at Twin Lakes was huge a factor in my choice. The place is very clean - just some old gripers that can be hard to live with. There are some food problems and low staff situations, but that is not the managements fault. The staff are very friendly.
Cleanliness
5
Friendliness
3.5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Resident/client
Independent Living
July 13, 2022
2.0
Has changed from when I moved in.
I Considered this a quality facility when I moved in, now years later it has lost its “Grandness”. Yes covid did not help, but cleanliness of the building, has suffered, the landscaping was considered enviable but the courtyard is in need of major help. What was initially fine dining is now basic diner type food, nothing special. And they cannot keep a chef. Overall decor could use a facelift, after 4+ years it’s needs an update. You might ask why am I still here? The residents have become friends. And the economy as it is now keeps me from moving now.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
3
anonymous - Toured community
Independent Living
July 13, 2022
3.0
Verified Review
Our family had an in person tour and it was a nice community but since its a hotel it was just to big and there were so many hallways and floors to navigate through, we just did not think it would be the best fit for our loved one.
L il Smejkal - Resident/client
Independent Living
February 8, 2022
5.0
HOME
The Grand at Twin Lakes has been my home for three years. Entering the lobby for the first time, I knew I was home. Everything was so clean, the library an unexpected delight. We felt very safe here during the COIVD virus and we followed all the necessary precautions. My focus today is on the activities and its chairman Vicky, she works tirelessly keeping us active with games, hobbies, and making new friends. What a delight she is!!! making The Grand a happy home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
February 3, 2022
4.0
Verified Review
Tour of The Grand
We had an excellent tour from The Grand at Twin Lakes, it is an adequate facility. My mother in law was looking for something smaller and more homey and she felt this facility was too large for her.
Son T - Toured community
Independent Living
October 15, 2021
5.0
Hidden Gem
The Grand is a lovely place - and plenty to do. Staff is really nice and very helpful. The cost is very affordable
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Emilia - Resident/client
Independent Living
September 7, 2021
1.0
Verified Review
Don't Move Here
The residents are very nice. But the staff are a bunch of liars. They promise you the moon to get you to move in, but as soon as you move in, everything is taken away. The Activities Director quit months ago, and activities have gone downhill to the point that there aren't any at all. My apartment is a dump. I'm very disappointed. I would suggest finding a different community.
Cleanliness
4
Friendliness
4
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
anonymous - Family/friend
Independent Living
July 29, 2021
5.0
Verified Review
Good experience
We chose The Grand at Twin Lakes because of the convenient location and the facility itself. The apartment sizes here are very good. My friend enjoys the food. I would recommend to others who are looking.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
June 15, 2021
5.0
I liked this senior care living a lot, close to my daughter, wonder caring people, my chose when I am ready to move.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
February 4, 2021
5.0
Verified Review
A perfect place for our mom
Every time we call our loved one she is constantly talking about how much she enjoys the meals and dining service there, everything really has been amazing. She is absolutely happy at The Grand community.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
C.H. - Industry reviewer
Independent Living
January 15, 2021
5.0
Great Independent Living Community
The Grand is a great independent living community with many amenities. The apartments are beautiful and spacious. Three meals a day are included in rent, and each day there are various activities and events to choose from. The community includes an indoor pool, movie theater, pool table/game room, and full service bar to name a few of the amenities. The proximity to Twin Lakes in Palatine makes for lovely walks just outside the back door, or you can stick around in the courtyard with beautiful gardens and seating areas. I would highly recommend looking at The Grand if you're considering downsizing or looking for a close knit community. The staff go out of their way each and every day to ensure residents are safe and happy, which is especially appreciated during the COVID-19 pandemic.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Leona - Family/friend
Independent Living
December 30, 2020
5.0
Excellent independent senior living community
My grandmother moved in recently and she loves it! She is so happy with her beautiful apartment and she loves the staff! She loves the food and atmosphere. Best decision we made choosing this wonderful community!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
December 18, 2020
3.0
Our time at The Grand
We chose this facility because I was moving my mom from out of state and aesthetics were important to her, this was a brand new facility. They also had a ton of activities to offer for the residents. The rooms sizes here are very good. It is nice because they have 2 different dining rooms, it is restaurant style so they have a menu o choose from for each meal. The care was provided bu a different company while we were here a year ago, and that is where we had an issue. I think it would be better if they offered their own caregivers. I would recommend.
Cleanliness
4
Friendliness
5
Staff
5
Care Services
3
Meals & Dining
4
Activities
5
Value for Cost
4
Patrick - Family/friend
Independent Living
October 27, 2020
5.0
Verified Review
Tremendous Value for the Price, and Very Modern Community
For the value it is really good, and I would recommend this community. Everybody I have interacted with, the residents and staff have been very cordial and friendly. I think this is due to the management team. Last year they were taken over by another Executive Director. I believe she has brought very friendly people on to the staff.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
2.5
Viewing 1-20 out of 47 reviews

Neighborhoods
around The Grand at Twin Lakes

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Frequently Asked Questions
about The Grand at Twin Lakes

The Grand at Twin Lakes offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Grand at Twin Lakes 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (224) 338-1880 to reach a resident at The Grand at Twin Lakes.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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