Park Place Senior Living at Winghaven

My brother picked, this community because it was close to him, and it was independent living connected to memory care which my mom may need some time in the future. I would recommend to others, we're actually trying to get another person into it.

So far so good. Overall very helpful.

I would not recommend this community to anyone. They don't offer special programming for people with dementia. It seems to be misleading. In addition, they had so much turnover in staff, in which no one could provide the care that my loved one needed.

This was a good community. They didn't have accommodations for my loved one's dietary restrictions.

Our loved one was not there for very long, and we did have some issues when it came down to the level of care and what was promised - some of the things we needed were not followed through with. However there were plenty of activities that were offered which we really liked.

Do not move your loved ones in here. I do not recommend this facility. They do not have the staffing for the type of care needed. They should not bring any new residents in until they get more staff. The medical side of things is very poor. Medication management, nursing, covid testing, etc. is very inadequate. They say they have a doctor on site but he was rarely there. Every time I went to visit it was very difficult to find any staff around. It was a horrible experience and we were very disappointed.

Park Place has been the perfect fit for my loved one. We initially were looking at them because it was close to home and the price seemed lower than other comparable places. When we got here for our tour, everyone was so nice and helpful and the staff really sold us at that point. The rooms are private and a little small but pretty equal to others we looked at. The staff have really gotten to know her on a personal level and what her needs are. Everyone is super friendly and caring and they always reach out if there are any updates to give us. It has been a great experience and I would definitely recommend Park Place to others looking.

The staff we interacted with during our tour at Park Place were very friendly and accommodating to what we were looking for. This was our second choice, but the facility was just too vast. Since my loved one has early stages of dementia, we were looking for a smaller layout. We were scared that she would get lost here with there being so many different wings.

My loved one has been here for almost 3 months. They do not check on them every 2-3 hrs. They do not clean routinely. They do not do the daily tidy up. I feel like I was completely lied to when we were looking at the place. I am so upset and disappointed. We are currently looking at other options.

Park Place oversells itself and they don't always do what they say will do. I believe the activities are limited and they are short on staff on the weekends and evenings. They aren't checking on my loved one every 2.5 hours as they said they would to assist with cleaning. Overall I think I found a good place for my loved one. They are very friendly here.

The community wasn't as friendly on the tour as we expected them to be.

Our family is really satisfied so far with the meals and dining service. What really stood out to our family was the laid back atmosphere this community gives off. It is very quiet and we knew this was going to be the best fit.

My mother seems to enjoy it, and there are people her age. There is a swimming pool and exercise room for some activities. COVID has made it difficult with limited visitors. There was a leadership change due to a new company buying the location. My loved one enjoys the kai fish and balcony.

Park Place community is always clean, and prior to the virus they did a great job when it came to the activities. This community is very attractive and it met all the needs that we were looking for. Our loved one seems to be satisfied with the food.

I was very impressed with the tour and appreciated the consideration of the staff member assisting me. Her name was [name removed]. The facility was absolutely beautiful and the amenities were wonderful.

I just want to say what a fantastic place you have there. The staff is incredible. My father is 92 years old with hearing and vision problems. The staff really cares about him, I must call out one in particular – [name removed]. [Name removed] looks out for all the residents but has gone well above looking out for my dad. I cannot say enough good things about her. I live almost 700 miles from the facility. Staff members [names removed] never hesitate to speak with me about dad and are always eager to talk about his day to day activities and outings. As stated, they really care about their residents, something hard to find in a lot of assisted living facilities. Dad calls Park Place his home, the staff are like family!!!

From the moment I walked into Park Place Winghaven I knew it was the place for my mom. I wanted a friendly, loving environment for my mom with great care. THIS IS THE PLACE! The place is beautiful with great rooms for each resident. [Name removed] the director is very involved in the care of each resident. The Concierge’s are friendly and caring to all. The food is great the activities are wonderful. The aides and nurses go out of their way to interact with each resident. My mom loves the staff, the residents and her new home. This is a must see if you are looking for assistant living for a loved one. The price is all inclusive: food, activities, outings, housecleaning, laundry, and individual services for each residence. They treat the residents like family. ?? [name removed]

This facility was very nice and the 1 bedroom was quite roomy. The staff was friendly. We did not see the Memory care section so a 2nd visit is needed. This facility is on our short list.

The staff is absolutely the most unprofessional group of individuals we have ever had the displeasure of dealing with. As a result of our complete dissatisfaction, we are moving my mother-in-law after 2 months to another facility. I would not recommend this facility to anyone.

My 85 year old father just spent 2 months at this facility. I could not say enough positive things about this facility. He received excellent care and the facilities are beautiful. He was sad to leave the facility but glad to be back in his own home. If the need would arise, he would be back no question about it.