The Meridian at Boca Raton

My mom and dad moved in about 9 months ago. There is a new management team in place and they could not be happier! The new team is very responsive and very easy to get ahold of. The communication has improved 10000%. We are very happy! and so are my parents.

My friend has lived here for years. There has been amazing changes going on. All the residents and staff seem happy. I see [name removed] every time I'm there. She is the new administrator and is very responsive. When I'm ready I'll be moving in!

I toured this community for my mother and I really liked it. It was beautiful and everybody I met was nice and helpful. There were no smells and they had many daily activities going on that would keep my mother happy. We will be touring a few more communities but this one is on the top of our list.

my family lives close by. My oldest son and family are frequent visitors. They take us out on outings now and then. [name removed] is the manager of all my estates needs, et. So I love it here.

The Meridian is awesome with wonderful residents and I love the activities

The sales team has been great to deal with and they made moving my brother in to their community so easy. Highly recommend The Meridian to all families looking for a community.

I have lived at The Meridian for 4 months now. Everyone is so nice and helpful. Everyone knows me by name. The dining staff know what I like to drink and bring it out when they see me sit down. The nursing staff is great. [name removed] the wellness coordinator goes above the call of duty. He has a great heart. The administrator comes by almost everyday to sit with me. We work out any issues there may be and its taken care of right away. The communication is great! I lived somewhere else and I moved because the communication was horrible. Im grateful I made the move and I am very happy

I toured today looking for a place for my mom. What a warm feeling from the beginning. From the concierge to the housekeepers. Everyone stopped and introduced themselves. I met a few residents who seem happy and told me there has been some positive good change. They love the administrator. She met with us as well and is very knowledgeable and was very down to earth. We ended up putting a deposit before we left. Excited to see what else Meridian can do.

I was greeted at the door by [name removed] and a welcome sign. It is a beautiful facility. I am considering it for my 104-year-old mother who finally needs assisted living. [name removed] gave the tour and was charming! Still undecisive though.

What a significant change! There is a new team in place who are amazing. My mom moved in during Covid and it was a tough time for sure. Everyone is so nice. My mom is so excited for the positive change. I am too the communication has improved a thousand percent.

For the two years that my Father has been a resident at this facility we have been hemorrhaging money, with no resolution in sight. But thanks to the concise and caring work of the business office director we were able to find the source of the problem, and rectify it. I have renewed faith that my dad is in a safe, healthy environment with compassionate, capable staff.

My siblings and I moved our mom in here about 4 months ago. It was a tough decision to make as my mom lived with my father for 60+ years. ALL the staff at Meridian have made this already difficult and emotional decision very easy to navigate. The managers are very easy to access. The administrator is very involved. She has came to moms room almost everyday to make sure she is happy. She also sends out a weekly update of what's going on in the community which is a great idea. The communication is top knoch! Thank you everyone for loving my mom like I do.

My mom has lived here for 2 years. The last few months have been great. My mom is thriving. They have a whole new team and they are doing an amazing job. Grateful for the positive changes happening at The Meridian.

I toured the community with my mom and dad. It was an amazing experience from the beginning. The receptionist had great energy. We toured with [name removed] and [name removed] the sales them, they where very informative. [name removed] , the administrator met with us also. She answered additional questions and offered to drop off resources for my parents. They will me moving in next month!

The meals are a nice assortment but the taste is average. They have daily activities and monthly trips and a wide variety. The value for cost is a good value. We are overall happy, move in was chaotic as they did not do the things they needed to due to the nurse that was in charge and got fired months after moving in. She was a huge reason why it was not smooth. Management seems disengaged unless you speak up and follow up. Nursing staff overall nice, responsive and sweet, caring.

I toured this facility and wasn't crazy about the Memory Care Unit. The Memory Care unit was very sad looking. People were in wheelchairs, slumped over. But the facility was very pretty and the Assisted Living side tour was nice.

Rating is POOR! I moved my parents after 4 month of Administration with poor management. THE DON and the Executive Director are not ethical in all practices and reinforcement of policies. Med management is poor- non existent. No collaboration with the neighborhood hospital. Poor response time to help and or medication requests. Family communication- non existent. Unable to follow care plan. Poor staff moral and limited training if at all for the staff. They are interested in the money and the money only.

The sales staff were great but the implementation once it was sold was the issue. The family really needs to ask questions about the process, timelines, who is responsible, etc.. We were very up front with them on what we needed. I was the one having to follow up with the nurse and make sure that things were getting done. The communication and follow up is something that really needs to be improved on. It was not as easy as we thought it was going to be. Make yourself known by taking frequent visits.

I am extremely disappointed in our experience at The Meridian at Boca Raton. The director doesn't get back to you takes several attempts. They facility does not have proper staffing to care for their residents. The aides weren't very nice and were rushed to give care , because there wasn't enough staffing. Food was subpar. If your love one needs assistance do not move in here.

The executive director is exceptional, caring and involved. Sets the tone for the whole place.