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VERIFIED PARTNER

The Birches at Concord

300 Pleasant Street, Concord, NH 03301

9.0
Review score
24 reviews
Add review
9.0
Review score
24 reviews
5 star
46%
4 star
42%
3 star
8%
2 star
4%
1 star
0%
See all reviews
8.8
Review score
1854 reviews
67 facilities
For pricing & availability:
(866) 374-4058
The Birches at Concord
The Birches at Concord
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33 Floor plans available
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Lisa
-
Family/friend
5.0
Our Experience
I can say that everything was done to accommodate my mother's comfort and state of health. She improved so much, in fact, that she "graduated" out of The Birches and was able to move into an assisted living facility after 4 months.

About the facility
The Birches at Concord

The Birches is Concord, New Hampshire's first assisted living community exclusively dedicated to those with dementia, Alzheimer's Disease and other forms of memory impairment.

Set in a peaceful hillside location, The Birches at Concord provides a familiar home-like environment designed to serve the needs of those with memory loss. Exceptional services are led by specially trained, experienced staff are the cornerstone of The Birches. We have a unique approach to problem solving with patience and understanding, and we respond to the needs of our residents and their families in a personal manner. It is our caring team of associates that make the difference at The Birches.

The Harbor Program helps those with Alzheimer's and other memory impairments to stay active and engaged, supported by a caring staff, specialized programs, and a neighborhood designed just for them.

The unique design of the Harbor neighborhood helps to promote independence, with comfortable lighting and cues to help residents find their way.

Senior living options offered

Memory Care

Pricing
for The Birches at Concord

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Birches at Concord

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Compare

The Birches at Concord
The Birches at Concord

300 Pleasant Street, Concord, NH 03301

Hillsbrook Village at Allenstown
Hillsbrook Village at Allenstown

2 Chester Turnpike, Allenstown, NH 03275

Granite Ledges of Concord community exterior
Granite Ledges of Concord

151 Langley Parkway, Concord, NH 03301

Presidential Oaks Assisted Living undefined
Presidential Oaks Assisted Living

200 Pleasant St, Concord, NH 03301

9.0
Review score
24 reviews
9.0
Review score
24 reviews
5 star
46%
4 star
42%
3 star
8%
2 star
4%
1 star
0%
9.9
Review score
14 reviews
9.9
Review score
14 reviews
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
18 reviews
9.3
Review score
18 reviews
5 star
66%
4 star
28%
3 star
0%
2 star
6%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Nursing Homes, Independent Living

Reviews

for The Birches at Concord

9Review score24 reviews
9.0
Review score
24 reviews
5 star
46%
4 star
42%
3 star
8%
2 star
4%
1 star
0%
Benchmark Senior Living
8.8
Review score1854 reviews67 communities
Write a review
A Place for Mom has scored The Birches at Concord with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Birches at Concord has 24 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.3
Care Services
4.3
Staff
4.8
Meals & Dining
4.3
Activities
4.1
Value for Cost
3.8
A Place for Mom has scored The Birches at Concord with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Birches at Concord has 24 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Benchmark Senior Living
8.8
Review score1854 reviews67 communities
Logo for Benchmark Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Lisa - Family/friend
Memory Care
February 29, 2024
5.0
Verified Review
Our Experience
I can say that everything was done to accommodate my mother's comfort and state of health. She improved so much, in fact, that she "graduated" out of The Birches and was able to move into an assisted living facility after 4 months.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Lisa - Family/friend
Memory Care
May 3, 2023
5.0
Verified Review
Definitely Recommended
My mother is a current resident at The Birches at Concord and everything has been great here. There is a very high level of care and communication among the staff. The meals are tasty and tailored to the needs of the residents. The staff is responsive to resident requests for room modifications. I Definitely recommend The Birches at Concord as a Memory Care Facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Response from The Birches at Concord
June 8, 2023
Hello Lisa, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Birches at Concord!
anonymous - Family/friend
Memory Care
March 6, 2023
4.0
Verified Review
Great care for someone who has a lot of advanced memory care needs.
The Birches was helpful in getting my loved one in. It's very expensive, but they've done quite a bit for her. The food is really good. The nursing care has been really good. The administrative side is not quite on that same level - they've been a little bit slower in their responses.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Family/friend
Adult Day Services
November 30, 2022
4.0
Verified Review
Review for The Birches at Concord
We picked this community because of the location, and the overall feeling of the community. They are really nice, and kind to my loved one. They have been very supportive. They have been great. I would highly recommend them. The staff is really accomodating, and kind to the residents.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Family/friend
Memory Care
June 24, 2022
5.0
Verified Review
Highly Recommended
I would highly recommend the community to others for their loved ones. The staff were wonderful to work with, if we had questions or concerns. The community worked well with hospice, as well. All the staff were warm, considerate, kind, and caring towards the family and our loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Susan L - Family/friend
Memory Care
September 3, 2021
5.0
Verified Review
My mom loves it here
I know that my loved one is being very well taken care of. The staff are very kind to my loved one and the other residents. My loved one is very happy there and has settled in well and has made friends while being there also. You really don't feel like you have to worry about your loved one if they are living here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
September 14, 2020
5.0
Verified Review
If you want the best, check out The Birches!
The Birches community is exceptionally clean, the staff is absolutely wonderful. We definitely feel that we are getting our moneys worth. What really stood out to us when we first visited was how kind the staff was. We were very impressed with everything they had to offer and they answered every single question we asked them. We are so happy with this community. The care services are fantastic you couldn't ask for any better. They take the residents out on little outings to Concord, and if they aren't about to go out then they have plenty of board games for the residents, and movie nights. They even bring in live entertainment to play the piano, they even bring in dogs to play with the residents. The staff does a great job with keeping everyone busy, We have not eaten there ourselves but our loved one loves the food. They have thanksgiving dinner in which you can bring in your families to eat with you. I'ts just really unbelievable.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
June 2, 2019
4.0
Very friendly staff. Lots of interaction with residents. Facility was nice but I noticed some deferred maintenance on the outside of the building and grounds.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Paula - Toured community
Memory Care
May 31, 2018
4.0
nice facility!
I toured the Birches facility and grounds this past week in addition to two other residential facilities that say they can care for patients with dementia. No comparison! Everything about The Birches is designed to help patients with dementia live as fully as possible. It is quite a bit more expensive than the other places I looked at but you get much more for your money. When the time is right, I will definitely look to The Birches as a residence for my husband who has Lewy Body dementia
Cleanliness
5
Friendliness
4.5
Value for Cost
4.5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 18, 2017
4.0
Verified Review
Fitting In Very Well
My dad has adjusted very well being here. Although he wished he was home he has come to terms that this is the place he will stay and now he is fine with that. He has fitted in with the other residents perfect and he is enjoying meeting new people and going on the field trips they plan. He has said he has nothing to complain about so we are taking that the food is good and all the services and the staff are good. We have found the staff to be friendly and kind. The community is close to my dad's doctor and the hospital he uses and it is also close to the family which is a bonus.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
April 30, 2017
4.5
Verified Review
Excellent memory care facility
My dad had excellence care while staying at the Birches for respite care for over 1 month. The employees really care about their clients. The food was amazing and appropriately served with 2 selections at each meal. The Birches is impeccably clean and also kept my dad looking his best every day. I would definitely recommend the Birches to anyone looking for respite or long term memory care for their loved one.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
5
Activities
4
anonymous - Family/friend
Memory Care
December 28, 2016
4.0
Verified Review
Caring Wonderful Community
This is a nice community with caring people. I'am comfortable with the care they are providing my mother with. She is safe and in good hands here a this community. The staff is wonderful, they are caring for her well. Overall I'am comfortable with her move to this community, and I would recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
December 8, 2016
4.0
Verified Review
My tour!
This community was clean when we visited. The people I met were wonderful. The care this community offered was not the right fit for my in laws.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Susan Moltisanti - Family/friend
Memory Care
October 25, 2016
1.5
Be aware
Please understand that if family has not notified the birches of intent to vacate room within the 30 day contracted limit, and your family resident passes away, the family will be charged an additional 30 day cost for the room your family member occupied .
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Family/friend
Memory Care
May 23, 2016
4.5
Verified Review
I would recommend The Birches!!!
We were not sure how my cousin was going to due during his 2 week respite care stay at The Birches. He enjoyed it so much that he asked if he would be able to come back again. The staff was wonderful every time I visited and I think they enjoyed having him stay there. The food was good and he also ran into some old friends during his stay. The community was well maintained.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
May 18, 2016
5.0
Verified Review
I am glad I decided to take a look at The Birches as it was the right move for us!!!
My parents are getting great care and I could not ask for a better staff. They keep me updated on the day to day care of my parents and when asked by my mom one of the nurses even gave them a back rub. They are quick to resolve any issue no matter how small. The food is amazing and such a wide variety. The community is kept very clean & well maintained. I would definitely recommend it to family and friends.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
August 22, 2015
4.5
Verified Review
I Liked It A Lot
I just visited the facility, so I'm not real familiar with it. When I met with the staff they were very friendly and very knowledgeable. I had no complaints, it was very well organized and well set-up for people to remember. I liked it a lot, it was just the price that was awfully expensive.
Cleanliness
5
Friendliness
5
Value for Cost
2.5
Care Services
4.5
Activities
4.5
Response from The Birches at Concord
September 10, 2015
Thank you! Caring for seniors is not just our purpose, it's our passion. Please contact us at [removed] if we can ever assist with anything.
WagMore - Family/friend
Memory Care
March 8, 2015
5.0
Wonderful, but pricey.
My parents have been at The Birches for only three weeks, but so far we are very happy with everything. The daily schedule of activities has really helped "Mom". She is no longer depressed, doesn't sleep all day and is pleasant to be around. "Dad" really can't keep up with the activities, but he's moving around a lot more and not just sitting in front of the television. He says the food is not as good as at home but he is eating nonetheless and Mom has put on weight. We do supplement with homemade cookies for Dad. The place is VERY clean. The staff are so sweet and caring. The ambiance in general is calm and positive. The Birches really caters to memory impaired clients. It is so nice to find people who understand how to talk to Alzheimer's patients. Everyone from the nurses to the Head of Maintenance have been helpful. Okay, the Head of Maintenance (not his real title) has been awesome helping with little detail stuff from making beds work, setting up commodes, hanging clocks and all. Really my main critique is the lack of parking. It has made the decision to place them in "The HOME" much less guilt ridden. We thought we were doing a good job but they are happier now (and so are we). It is, however, VERY expensive and we're worried about how long we can afford it. Going to the regular facilities after being here will be a big adjustment.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Response from The Birches at Concord
March 10, 2015
Thank you for sharing your experiences with us. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please feel free to contact the Executive Director ([removed]) if we can ever be of service to you and your family.
Loved One - Family/friend
Memory Care
September 26, 2014
5.0
Verified Review
It is very, very nice.
My loved one lived here for a while. It is very, very nice. They had a chef that made good food. The rooms were nice and big, and the facility itself was very nice as well. It's a more expensive place, but they have a lot of staff, and would be able to feed the residents that needed assistance one on one, and engage with them a little. They also would show my mother two plates of food, so that she would have a visual choice at every meal, rather than just a menu.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Birches at Concord
March 10, 2015
We love to hear from our families. Thanks for sharing your thoughts with Team Benchmark. Please let us know if we can ever be of service to you and your family. ([removed])
A Place For Mom Customer - Toured community
Memory Care
December 31, 2012
3.0
Verified Review
Has done day care and respite care he...
Has done day care and respite care here
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 24 reviews

Amenities
at The Birches at Concord

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Kosher
  • Vegetarian
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Activities Off-site
  • Activities On-site

Neighborhoods
around The Birches at Concord

See what the neighborhood has to offer and what’s nearby:
The Birches at Concord in google map

Frequently Asked Questions
about The Birches at Concord

The Birches at Concord offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Birches at Concord 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (603) 224-9111 to reach a resident at The Birches at Concord.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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