The Auberge at Onion Creek

Our tour with The Auberge was great. The facility is very nice but more expensive than we could afford.

Nice facility, however, it seemed more focused on memory care than assisted living.

We've had our mom in two other places, and when dealing with those other facilities, it was stressful. We didn't feel like she was getting good care. The Auberge is the exact apposite. I can't say enough good things about them. They communicate with us daily. We have direct numbers to her nurses. They really know her as a person. There were three different people in a care meeting with me recently, and they each knew something different about our mom. She was having a hard time transitioning when she first moved in and was feeling quite lonely. So the girls on her care team volunteered to stay late one day a week to spend time with her. We've never experienced care like that before. It's just an amazing place.

My grandma moved to Onion Creek in December 2016 after my grandfather passed away. The entire team has been so loving and kind to my grandmother. They often tell me how much they enjoy taking care of her. They tell me funny stories that she tells them. I find new items in my grandma's room and she lets me know that the caregivers give her gifts and it makes her feel special. This makes me so happy that they love her as much as I do. My grandma also has her cat and the team play laser with her, keep her food/water filled and clean out her litter box so her room is always fresh. My grandma participates in all the amazing engagements and goes on many purposeful outings to take homemade cookies to the VA, deliver handmade dog beds to the shelter, fill bags of food for the local church ministry, and so much more. My grandma has always enjoyed getting her hair done weekly and that habit didn't change after moving in. She even had the beautician put a splash of purple in her hair for Alzheimer's Walk. If you want the best for your parents or grand parents, move them to The Auberge at Onion Creek! I researched EVERY place and nothing compares to the level of attention she receives here!! From the conscientious leadership to the entire team of associates who ensure my grandma's happiness and health is their priority each day, Thank you!!

One year ago i had the very difficult task of moving my bug brother from his beautiful Austin home into memory care. At 65 his dementia had worsened to the point where it was not safe for him to live alone. He was isolated, delusional, angry and would not speak to me. I visited many homes before deciding on The Auberge. Auberge is a beautiful community that specializes in dementia and memory care. They have beautiful gardens with a large outdoor space to walk. Auberge tries to maintain a good quality of life for the residents. Anthony has made many new friends. I’ve settled into a nice routine of speaking with my brother every week. Our conversations have been very enjoyable...as they used to be : ) He is calmer more grounded in reality with very little delusional thinking. I attribute this change to the wonderful community at Auberge. Everyone has been so caring and kind. I believe he feels the love and it has made him happier. (Along with a little help from resperidone ??) We’ve been very fortunate to find the The Auberge community and can’t thank you enough for your help in helping us get [name removed] to a better place. With gratitude [Name removed]

This was the most expensive place I looked at out of 6 communities. Even though it was expensive, I could see a lot of pros to their facility. They had a lot of innovative things for memory care. It had 4 wings and each wing was a different stage of memory care. They were also partnered with the University and working with a few different memory programs to help with Alzheimer’s. The care was first class and had a lot of nurses. Everyone was very qualified. This has to be the best facility hands down in terms of memory care. It’s also a very large facility and staff spent a lot of time helping residents find their way. I would highly recommend this facility.

This looked like a nice clean community when we visited. We liked this community, however it was a little more expensive than the community we chose. The staff were nice and professional and they did seem to offer some daily activities.

I toured this community. On the tour, we were happy with the community being so clean. The staff was wonderful and very caring. They offer a lot of good meals and a nice variety. They had a great list of activities that would be offered for the residents. We would recommend this to other families to consider for their family member

This is a large community. During our tour it seemed to noisy. The staff were very very nice. The community is gorgeous and looked very clean. This community was just to large for us.

I went on all recommended tours of memory care locations in my area by APfM. Silverado is all memory care, not broken down in two locations of assisted living and memory care. It is a bright, sensory stimulating, square donut where a large staff attend to my 88 year old mother. After 2 weeks of living there my mother told me it just needs me to move in with her to be perfect. I am still in the mourning stage of having to give the responsibility of her care to someone else. Silverado supports me in my transition with counseling, introducing me to other families going through the same process and lots of hugs from other residents and staff.

Ashley and Dura are simply amazing. The compassion and professionalism they displayed during the difficult transfer of my mother in law was made so much more easier knowing that the two of them have nothing but the best interests of the family at heart. Dura makes you feel like she is a family member but her tireless effort of wanting to help!!!!

Silverado Onion Creek is a beautiful community. The staff are very friendly and considerate. They listen to everything you say and try to answer. What's unique is all of their staff are trained to handle Dementia patients, from the admin to the kitchen staff. They are all very good at it. It is expensive, but that's expected for the care. The food is good, they have a big variety, great dessert. We've been there a few times on family nights. They do a lot of activities, sing-a-long, have groups that come in. Pets are allowed there.

Very nice staff, and love the activities and animals. But the food is not very good. And I wish there were private rooms especially for the residents at the first signs of dementia, especially when they lived in their own home and then had to transition to leaving their home. The cost is very high and insurance doesn't cover anything but health cost. And they told us that she would go on trips, she has been there 3 weeks and has not been on a trip yet. Also they are supposed to make sure she takes a shower and a couple of times when I visited she smelt dirty, and her hair looked dirty as if it had been awhile since she took a shower.

The staff at Silverado Onion Creek need to have more communication among the administration. No body there seemed to know what was going on. I took mom out of this facility.

At Silverado Onion Creek they have a lot of activities but my husband is unable to participate in them. I have very happy with the facility. It is large and spacious. The rooms are quite large. My husbands condition keeps him from really enjoying the property. I do wish they had better personal care here. Overall I am pleased though.

We are very happy with Silverado Onion Creek. They provide an exceptional program. I am utterly impressed with their services, level of care, and professional staff. I give them the top rating.

I don't think they have done so good. My loved one is not there anymore, she was there less than two weeks. They left her alone, and they knew she was a fall risk. The deposit is supposed to be refundable if you aren't happy, within the first 60 days. They gave us a hard time about that, and tried to convince us that we weren't unhappy. It's a beautiful place, and they convinced us that they were good with difficult cases, which we were a difficult case. They have all kinds of good programs, and it's a nice place, but I think it was a bad match. I don't think the evaluation process was done very well. I think depending on the care needs of your loved one it might be a great place, but our experience was not good.

They were very helpful, it's never a good thing to have to do this. They went out of their way to help me. The food was excellent. The activities I would probably give a four, I would like to see them go outside of the building a little more. I would say it's a good place. The administrator is phenomenal, the social worker is wonderful. The one thing I would suggest, would be for them to be paired with a person who is closer to the same level of communication, when they have to share a room. The whole thing is a horrible trauma and not easy to get through, but it helps to not have to worry. They are a very stable workforce. There are no medicaid beds, though. Sharon Vance specifically, was very helpful.

I have been very, very pleased with Silverado. Between the staffing, and the therapy, as well as the interaction with the staff. I am very happy with their services. They did a good job.

Silverado was fabulous! I was there everyday, and the nurse there Jane, along with the staff, the caregivers, the management, everyone was just super. We couldn't have asked for a better place for our loved one's condition. The doctor was very proactive, and they were able to help find out why certain things were happening. They would do PT with him, and tried all different kinds of things to help make it better. He made friends down there, everyone was so nice. It's just a fabulous place.

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