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To all your questions. It met all the requirements for mom and the family. The negatives were the place is not brand new so you see some areas that are worn. I wish they had a more extensive physical therapy and was not happy that the shower in my room did not work with her wheel chair. Mom liked the food. The views from the location and some of the rooms are beautiful since it is by the water. Most importantly is that Mom made good friends there. Many of the people who live there are very welcoming. A sense of family- we could reserve a private room for birthday parties, we could go to her room or be in the comment area to play games, snack and share experiences with her... Read more
Enjoy a meaningful life and waterfront views of Jamaica Bay at Sunrise at Mill Basin. Just outside the hustle and bustle of the city, our community features peaceful porches and wonderfully landscaped gardens, just perfect for a quiet stroll. We offer personalized assisted living, memory care for those living with Alzheimer’s and other forms of dementia, and Dignity Home Care services. Our community is close to Beth Israel Hospital, Community Hospital, and Lutheran Hospital. We also have visiting medical staff, including internists, physical and occupational therapists, psychologists, audiologists, podiatrists, nurses, lab technicians, and portable radiology providers.
Our trained team members provide compassionate, individualized care. We also provide monthly wellness visits by a licensed on-staff nurse. Along with scheduled meetings by our team for residents and their families, we prioritize communication with loved ones through our family engagement app. Family members can access photos and videos, community updates, dining menus, and activity calendars to stay informed and connected.
We value each resident’s preferences and strive to make each day enjoyable. Our team plans a variety of engaging activities through our Sunrise Live With Purpose™ programming. This program offers a variety of enriching activities that nurture residents through eight focus areas:...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
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Review Score
53 reviewsOut of 10
5 star
53%
4 star
31%
3 star
6%
2 star
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1 star
4%
A Place for Mom has scored Sunrise of Mill Basin with 8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Sunrise of Mill Basin has 53 reviews with an average "overall experience" of 4.1 out of 5.
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To all your questions. It met all the requirements for mom and the family. The negatives were the place is not brand new so you see some areas that are worn. I wish they had a more extensive physical therapy and was not happy that the shower in my room did not work with her wheel chair. Mom liked the food. The views from the location and some of the rooms are beautiful since it is by the water. Most importantly is that Mom made good friends there. Many of the people who live there are very welcoming. A sense of family- we could reserve a private room for birthday parties, we could go to her room or be in the comment area to play games, snack and share experiences with her
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It's well-run, mom has improved both health-wise and mood-wise since moving in, the emphasis is on care, and they deal well with residents with high-level of care needs.Generally the interaction/communication with staff is good, they're responsive to calls, texts, emails, and follow through with tasks when contacted. We picked this community because, they could handle her care-level and had a reputation for good care.
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Response from Sunrise of Mill Basin
August 28, 2023Hi, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of Mill Basin. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team
Verv overpriced, they charge for every little thing the do. The food is subpar at best, my aunt would call me and say there was no snacks between meals and if you went to the kitchen you would get yelled at. During the activities they treated residents like children. Care was good but they are very under staffed.
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Response from Sunrise of Mill Basin
August 21, 2023Resident care is always a priority at Sunrise of Mill Basin. For over 40 years, our Company has had the privilege to take care of thousands of senior residents who have made Sunrise Senior Living their loving and happy home. It’s disappointing whenever we learn that a family member or resident did not enjoy their experience at Sunrise. One dissatisfied member of our community is one too many. Please contact us at information@sunriseseniorliving.com so that we can learn more. Thank you.
I will rate as best I can . Mom passed away before going to Sunrise but I will rate on my experience going there and making the arrangements. The meals looked good, and they had a lot of activities. I was very impressed with Sunrise and it always felt welcoming and comfortable to go there. The residents always seemed happy and I felt Mom would have liked it there.
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Response from Sunrise of Mill Basin
August 3, 2023Hi Jo-Ann, We are so sorry for your loss. Thank you for taking the time to provide us with a review of your experience with Sunrise of Mill Basin.
Overall it has not been a good experience, and I regret moving my loved one here. I was very disappointed. We were promised services and care that were not provided. Staff is not competent in caring for the elderly. They are impatient, and often rude.
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Response from Sunrise of Mill Basin
February 3, 2023Resident care is always a priority at Sunrise of Mill Basin. It’s disappointing whenever we learn that a family member or resident did not enjoy their experience at Sunrise. One dissatisfied member of our community is one too many. Please contact us at information@sunriseseniorliving.com so that we can learn more. Thank you.
Like with any other place, the family has to be proactive and involved on a regular basis There are good people if you need to make a complaint or need help. They listen to you and call you back. However, that doesn’t necessarily carry down to the direct care staff. With the way pricing is set up, we feel a bit nickel and dimed for the care, and they’re not really on top of things. It takes them a long time to come when our loved one presses the call button. But generally the staff are great. She loves the food. They constantly have things going on- I love their activities and how they keep their residents engaged. It’s a beautiful atmosphere, and they’re in the process of renovating. Everything is very clean, updated, and cheerful. Our loved one is happy here.
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Response from Sunrise of Mill Basin
January 25, 2023Hi Customer, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of Mill Basin. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team
We picked this community because, cost was a big factor, the type of community and where it's located, and the outdoor spaces. There is lack of communication with the nursing staff. The variety of the food can improve and the taste as well.
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Response from Sunrise of Mill Basin
November 1, 2022Hi Customer, Thank you for the wonderful things you said about Sunrise of Mill Basin and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
Sunrise of Mill Basin is a beautiful facility. The staff were nice but once they found out what I was able to pay, they did not even take me around for the tour since I could not afford it. She was helpful in letting me know some other places I could look at and gave me some advice and helped guide me on where to go so I appreciated that.
Response from Sunrise of Mill Basin
August 1, 2022Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of Mill Basin. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team
The Executive Director is a sociopath, I'm convinced. It was a horrible experience for us. I made a complaint, and they retaliated against us, and caused stress in my personal and work life. We made a move to another community for our loved one. They didn't answer the call bell for my loved one. I feel they should be investigated by the state. It felt like a bait and switch, the entire situation. The only time they were friendly was during the signing of paperwork. Once in the community it was totally different. The nurse, Esther was great. There are some staff that are bright shining stars.
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Response from Sunrise of Mill Basin
April 14, 2022Your feedback is important to us, and it is unfortunate that you did not have a positive experience at Sunrise of Mills Basin. Please allow us an opportunity to closely review your concerns by contacting info@sunriseseniorliving.com. Thank you! – The Sunrise Team
I would tell others that they are unique in that they have a little green space in addition to nice views of the pier. The facility has a nostalgic look to it and we really like that. It attracts a lot of birds, so anyone who is a bird watcher like my father will really enjoy the relaxing setting. I would recommend them to other families.
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We chose Sunrise of Mill Basin because of the value for the money as well as location. The room sizes at the facility are nice. It is a pleasant atmosphere with pleasant people. I would recommend them to others who are looking.
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My friend seems to be very happy here. In fact he made the comment that "this is heaven". We are very pleased with the experience so far. The only issue I have had is since we cannot visit we are not able to do little things for him that we would normally be able. Overall, I would definitely recommend to others looking.
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If your loved one is independent then this could be a good facility. But if your loved one is not independent or able to advocate for themselves this is not the place for you. The price was high for the care service provided. (my loved one had Parkinson's)
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Sunrise of Mill Basin is a great place and I would recommend it to anybody either for themselves or for their loved ones.
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The community cares, and they really make an effort to help and make things better. They have an open mind and are open to feedback. I would definitely recommend this community to others.
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Sunrise of Mill Basin is a great community, however it is a little pricey. It felt like you were going on a vacation when you entered the building, it had a very warm feeling to it. We do wish they have more physical therapy for the residents, but they did offer great activities. They had art classes, an outside garden area in the back where you could look over the bay. They have baking clubs, trivia, music trivia, music appreciation and movie nights. They also would have live music performers come in. If you didn't want to participate in the activities there were plenty of quiet areas you could go relax and do something you think is enjoyable. The food at this community was pretty okay, they had two different dining rooms. In the main dining area the food was always great, but on the memory care side, the food was just okay.
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We chose this because of the location, it was close to where my mother had lived for over 60 years. It is easy to get to, she likes that she is by the water, and also, she can also see the road back home. I feel so comfortable that my mother is in with this community. They have been isolated since COVID but the staff has done super. My mother is not the most tech-savvy, so the staff members face-time us with her each day since we are not able to visit. She has a studio with a deck and it is perfect size for her. The food is really good, there is a lot of variety. They have a restaurant like menu. They also offer other choices if you do not like what is being served. I would definitely recommend. I cannot tell you how happy I am with Sunrise of Mill Basin.
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Sunrise is a beautiful facility, although the occupants have their own rooms the facility still had a nursing home feel to it. The place was very clean and bright, with lots of activities for the occupants. The apartments were quite small yet airy and clean. [Name removed] was extremely accommodating and very informative.
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My loved one needs assistance to use the restroom and she would wait over an hour during the day to get some help. They sell you the idea of care managers helping and little to nothing is done. Older folk are easier to contract a UTI and sitting there ever so often crying out for help so long to use the toilet made her hold her urine and made it easier for her to get a UTI. Lovely facility but something needs to be done about management and coordinators. The activities are limited to a group of people, I constantly ask [name removed] to get her involved but they leave her tucked away in her room most times I come to visit. This is not acceptable. I'm sorry to say, this is a beautiful building and staff who appear to be pleasant but that's not enough for my loved one. She needs better care.
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This branch only appears to be 5 star. Place looks great, pleasant faces. However, Activities Director Staff is unorganized, especially some activities for seniors. Every time I'm there a family member is complaining. They are not consistent, they'll fix an issue and it goes right back to the same issue after some time has passed and your family suffers in the end. You are better off at another location, the overprice is not worth it for your loved ones. Try Sheepshead Bay or another location.
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See what the neighborhood has to offer and what’s nearby:
Sunrise of Mill Basin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Sunrise of Mill Basin 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (718) 444-2600 to reach a resident at Sunrise of Mill Basin.
To reach a resident at Sunrise of Mill Basin call: (718) 444-2600
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.