Sunrise of Old Tappan

Our family experience at Sunrise of Old Tappan was tragic as well as met with hostility, disrespect and denial of dignity and medical care. Under the direction of [name removed] and reporting concerns of negligence -for example not allowing my father to have hearing aids or go out to eye specialist with a Sunrise MD supporting such senile of care . and expressing concern [name removed] retaliated against me for such advocacy for my poor 93 year old father with a Law suit against me. I am a clinician and in health care and having worked at Memorial Sloan Kettering IN NYC i come with experience and compassion Her methods of hostility to include yelling. slamming down phones when merely asking for help for my parents was a complete shock-as if aging parents is not sad enough , her treatment caused such pain and stress to the point of fear-which was termed also by my parents My mother had advanced lung disease which was very hard for her she was left without clinical care and once I was able to over ride the complaints to NOT to take her to the hospital by the [name removed] and Her nurse .. EMS in town were so helpful and took my mother to Valley hospital for a week stay saving her life Sunrise the day of Admission with [name removed] and a [name removed] both financial . stated I had no right to da that Well I do believe all have a right to LIFE the next time .. the nurse and MD along with the eldest son stated NO medical care wait Such wait yielded my mother to end up in ICU and she died 10 days later My father is not being isolated and denied socialization ..after losing his wife of 63 years the STAFF is short staffed during evening there are NO LPN or Nurses for care to supervise and aids have very often yelled at my father as well as me for merely asking as he is Profoundly hard of hearing .. can you help him translate demented Your father cannot hear sick of this were many comment s There were two very kind aids in evening and thank God for them . they tried but fear of Job etc could only allow so much Comments of " we are not here to protect your father MY job is to protect Sunrise by lead care provider under Ms Varnum was so fearing As [name removed] Varnum continues to deny or attempt to deny my right of freedom o speech She also threatened that I am not allowed to review . IF my father is not protected from her and the eldest son he will succumb to this in his loss He is loving kind and denied any amount of love .. Ms varnum is perhaps the most hostile and abusive person i have met in over 36 years in health care. I do not recommend this assisted living there are other sunrise and assisted living that actually do so much to respect seniors i.e. Upper Saddle river . so very kind even they did not get my father 's tech corrected so that the MDHoinkus and [name removed] have him on a baby food diet Yet when I visited i made soft chicken soup and high protein .. This is so very sad and threatening

Sunrise of Old Tappan was a great suggestion. Mom has been there for 8 months and it does feel like home. I thank you so much for your suggestion and listening to me and my sisters to understand what would be best for our mom. Thank you so very much

Staff is very friendly and compassionate. We are happy our loved one is in a safe, clean and loving facility.