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Brookdale Lake Orienta

217 Boston Avenue, Altamonte Springs, FL 32701

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Brookdale Lake Orienta community exterior
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street view of Brookdale Lake Orienta
Anonymous - Loved one of resident/client
5.0
Great Place

The overall experience was very good. This activities is good. The value for the money is fair. We picked this community because of the location.... Read more

Read all reviews

About the facility Brookdale Lake Orienta

We are committed to helping you live a safe and supportive lifestyle, here at Brookdale Lake Orienta. Our skilled team provides all of the daily care you need so you can focus on doing what makes your spirit happy. We provide assisted living services as well as memory care, and can accommodate a variety of unique and personal care needs to help you age in place effortlessly and gracefully. Our community is built differently than most — as you walk in, you will experience the marble-floored foyer with wood-lined trey ceilings, and may also notice the beautiful dining room with decorated pillars, which features an abundance of natural light. Many residents tend to enjoy the captivating scenery, which also includes the outdoor pool and picturesque views of the lake.

If you need assistance with transportation, chores, or meal preparation, we can help. We provide three homemade meals each day, along with a variety of snacks and beverages. Additionally, we manage your home maintenance and mundane chores. You’ll no longer have to worry about washing dishes or mowing the lawn. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, so you and your loved...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Lake Orienta is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Lake Orienta

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Lake Orienta

Community Details at Brookdale Lake Orienta

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Indoor Common Areas

Kosher

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


Reviews

for Brookdale Lake Orienta
4.0(50 reviews)
Write a Review

Cleanliness

4.2

Friendliness

4.2

Meals & Dining

3.7

Care Services

3.9

Activities

4.1

Staff

4.1

Value for Cost

4.0

Overall Experience
22
17
8
0
3
Date Submitted
3
5
12
Reviewer
1
28
20
0
Care Received
10
40
0
1-20 of 50 reviews
Sort by

5.0
Anonymous - Loved one of resident/client
Assisted Living
October 18, 2022
Verified Review
Great Place

The overall experience was very good. This activities is good. The value for the money is fair. We picked this community because of the location.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


5.0
R P - Loved one of resident/client
Assisted Living
September 7, 2022
Verified Review
Brookdale Lake Orienta is Wonderful

The person I reached out to about the community, they went above and beyond with information and was able to answer all of the questions we had. One part that was confusing was the concierge service, and orientation wording. This was the same thing that they provide the residents; however, it is called two different things by the community and the company that provides the orientation to the residents. Overall it has been an okay experience for us. There has been a learning curve with the terminology used by the community for my loved ones and family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Assisted Living
August 23, 2022
Verified Review
Better for healthier, more independent residents.

I did not like the healthcare they were providing. They did not communicate with me what they were doing and not doing. They let a wound they're not licensed to treat become seriously infected. Their communication I would rate -10. It was difficult to know who to talk to, and a number of their staff had left since we first moved my loved one in. Turnover was so high it was hard to find someone to follow through. I was being billed for time before he actually moved in, and for time after he moved out due to hospital/rehab situations. On the plus side, the dining room was very good. Although they told me I could go in to eat with him, and then once he moved in they told me I couldn't due to Covid. I found their inconsistency and lack of communication frustrating. I don't think they're any better or any worse than other facilities. It was a nice facility that they keep clean, with nice apartments. The cost is reasonable for what they provide. The staff tries to be helpful. But they are having major problems with their upper level staffing. I would only recommend Brookdale Lake Orienta for somebody who is in good health, has good insurance, and is able to get around on their own. But for anyone in need of or back and forth to/from skilled nursing, this is not the place for them. I recognize it's not a skilled nursing facility, but until my loved one had intermittent need of that higher level of care, I had no idea there would be such difficulty bridging the gap between the two.


5.0
Jonathan - Loved one of resident/client
Assisted Living
May 6, 2022
Verified Review
A comforting second home

They were super supportive of my mom and dad. They are super flexible and helpful, as well as really understanding about how to help people integrate and feel at home within their community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

No data collected


3.0
Anonymous - Loved one of resident/client
Assisted Living
April 25, 2022
Verified Review
good environment, admin chaos

majority of staff is good, the facility is lovely and my loved one loves it. the problem is their complete disorganization in respect to services and administration - the left hand doesn't know what the right hand is doing most days. my aunt has been there for a short time, and they never told us that the doctor they had assigned her to wasn't accepting her insurance, and they gave the insurance incorrectly. they were also charging for services that no one was providing, and even after we told them about these issues - it still hasn't been corrected. it's taking a while from an administrative standpoint to find out who is responsible, as it seems like no one wants to take accountability. my loved one really likes the sense of comradery and the activities. from her perspective, she is getting frustrated with their lack of organization, but she doesn't want to move. the staff who work with the residents are great, its administration who has the issues.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

5

Response from Brookdale Lake Orienta

April 26, 2022

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


3.0
Anonymous - Toured community
Assisted Living
October 21, 2021
Verified Review
My Review of Brookdale Lake Orienta

They had a big room, but no separate bedroom.

Response from Brookdale Lake Orienta

October 26, 2021

Thank you for taking the time to visit and share your feedback.


5.0
anonymous - Toured community
Memory Care
September 28, 2021
Verified Review
Our Tour Experience

Of all the places I toured, Brookdale Lake Orienta was the best down in Florida. They continued to follow up with me, and any questions I had they were willing to answer. Even after we chose another facility, they let me know they were there if we needed anything.


4.0
Robert - Loved one of resident/client
Assisted Living
August 31, 2021
Verified Review
Faily good value for money

This is a good community and they have a lot of activities. The food however, is not really good and a lot of the residents complain about to much pepper on the food. Sometimes the nurses miss medications and we have some concerns .

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

3

Activities

5

Staff

3

Value for Cost

4


4.0
David Y - Loved one of resident/client
Assisted Living
June 10, 2021
Verified Review
Accomplishing what I hoped

The community is what we expected. The staff is very friendly, and they do a great job with the care they provide. The food is good, and they have activities available for the residents. I would recommend this community to others based on my experience.

Cleanliness

No data collected

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
May 11, 2021
Verified Review
Good experience

We chose Brookdale Lake Orienta because there were personal recommendations made to us and it is also close to family members. The staff send newsletters for updates and I get phone calls if there is any question or concerns with my mom. Overall it has been a good experience and I would recommend them.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

4

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Assisted Living
April 20, 2021
Verified Review
my observations

There is no consistency with the care and it seems disorganized. There has issue care not being done for my loved one. Communication is not good. we have trouble getting ahold of people and they do not return calls. They make promises that they do not keep and it is frustrating. I would like to see a bigger effort made to engage the residence and keep them busy, and the care services need to be more consistent.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

3

Response from Brookdale Lake Orienta

May 20, 2021

We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.


5.0
anonymous - Toured community
Memory Care
March 27, 2021

[name removed] and others at the facility spent 2 1/2 hours with us helping us to see all that was available, answering our questions and being very attentive and helpful. Very responsive to our particular needs and in explaining the options that they have to offer. We were very impressed with the amenities and the cost for what is offered as well as the flexibility on the services offered. Also helped connect us with someone to help us investigate possible VA benefits we might qualify for to help us with the costs. We were impressed with everyone we met and their sincere concern for ur needs. Everything looked nice, clean and the living arrangements were nice with good options. This is definitely a place we will consider. We were also impressed with the careful screening for CoVid 19 virus.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Leigh Ann Rush - Loved one of resident/client
Memory Care
October 28, 2020
Couldn't be happier

We chose Brookdale because of the location. She is able to see their house from her room here. Also the reviews and I liked it when I was reading about it. My mothers room size is really good, her room actually looks over the lake so she has a best view. The best part about the community so far has been the way they have handled COVID and their communication throughout it. They just go above and beyond and we have been very impressed. I would absolutely recommend.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
June 12, 2020
Verified Review
Brookdale Lake Orienta

The community itself is a little old. The staff tends to be pretty nice, and the care giving staff does a pretty good job. They made a clear effort to provide activities for the residents to participate in. The food was a bit of a mixed bag, it was good but they could have done better. The price was good, although the level of care fees went up continuously.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
February 18, 2020

Lovely facility. My mother was impressed by how clean it was and the size of the apartment. They provided us lunch in the dining room, which was delicious. Everyone we spoke to was very open and answered all of our questions.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
August 12, 2019

this is a good choice as well, very nice facility and staff

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
May 25, 2019

We loved this community...one of the top places on our list

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
May 23, 2019

[Name removed] was a helpful tourguide and I could see that Brookdale was clean and there seem--ed to be adequate staffr in the memory wing dining area--it was lunch time there. It is so convenient to my home.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
Jane - Loved one of resident/client
Memory Care
February 15, 2019
A Great Replacement for Home

Last fall, my brother asked me to find a place for him to live with assisted living. I feel so fortunate that a unit in Brookdale Lake Orienta was available. He loves it there. His apartment is roomy, bright and a perfect replacement for his former private home. The food has been very good. Who wants to be somewhere where the food is just so, so? The dining room is like an upscale hotel, very pretty. Activities are always going on...from bingo to exercises to educational to musical and other entertainment. Holidays are celebrated in style. The staff works very hard, keeping all the areas clean and inviting. Most importantly, the staff responds in a timely manner when needed. Our experience with Brookdale Lake Orienta has been very good. I would recommend it to others.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


0.5
Michael Brigance - Loved one of resident/client
Memory Care
January 23, 2019
Its all about the money

My dad was there for 2 months. Every time I went I found him in the same clothes. He became more aggressive and even though we were charged $400 extra for a nurse he was not taking his meds. Then they told us that he needed a 24 hr sitter for an additional $400. We were also told there was a cap on monthly expenses. Then we found out it was $400 per day extra with no cap. First month was over $8000. I started coming daily to take care of him myself. I found his room was never cleaned. Smelled bad of urine. His laundry was never washed. I took them home and washed them. Then his shoes disappeared. I had to go buy him shoes. Then his glasses disappeared. They gave him some old glasses they found in a drawer and he fell. He was sent to Florida hospital twice in two months. That was the last straw for me. I pulled him out. Now my final bill has been inflated to $4600 for the next month that he is not there. He refuse to eat and I removed him because I felt they did not care about him.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 1-20 out of 50 reviews

Neighborhood around Brookdale Lake Orienta

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Lake Orienta

Brookdale Lake Orienta offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Lake Orienta has received an average review rating of 4 based on 50 reviews. See all reviews.

Call (407) 260-2345 to reach a resident at Brookdale Lake Orienta.

To reach a resident at Brookdale Lake Orienta call: (407) 260-2345



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.