We chose The Winfield because I just liked the memory care unit here and the facility itself is very convenient for me. They do have private rooms and they are very generous in size. The problem we have had is they switched over management in January, so there has been a lot of turnover of staff in all departments, but I think it will even out eventually. I would definitely recommend to others looking.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
(49 reviews)
3.9
3.8
3.8
2.8
3.8
3.9
Beautiful facility. But the Ex. Director is worthless. Talks a good game however no follow through. Not warm and welcoming. Nursing staff are wonderful however like every place, not enough help.
We chose The Winfield because I just liked the memory care unit here and the facility itself is very convenient for me. They do have private rooms and they are very generous in size. The problem we have had is they switched over management in January, so there has been a lot of turnover of staff in all departments, but I think it will even out eventually. I would definitely recommend to others looking.
We spoke to this community about senior care and they were very informative and professional.
Response from The Winfield at Middletown
September 8, 2021Thank you for the kind words and the 5 star rating. We pride ourselves in providing information and resources so our prospective clients can make an educated decision about the living and care option right for them or their loved ones.
The Winfield plenty of activities for the residents, they have a facebook page and they upload pictures onto their website. The staff are very cooperative and accommodating with family members. If I want to take her out for the day, all I have to do is I give them the arrival time and they always have her ready and are very lenient. I would recommend to others looking.
Response from The Winfield at Middletown
August 6, 2021We are appreciative and humbled by your compliments. Thank you.
The community does a good job the get people situated and settled in. The communications from the community were good and they communicated almost daily. I would recommend this community to others but do your research. The only issue was with the billing at the end other than that the community did a good job.
The facility was clean and the caregivers were very nice including the maintenance dept. The issue we had was the dr had quit as we were moving in and we did not know this. I was also was told that the community was having financial issues. The staff was very nice and took good care of my mom. I would definitely recommend this community to others if you make sure the financial issues are taken care of.
Response from The Winfield at Middletown
June 25, 2021Thank you for kind words. Please know that the community was not and is not under financial hardship. The community is in the final stages of new ownership of two financially sound entities.
I've been impressed with safety measures taken during Covid pandemic. Thank you. I do have ongoing concerns about staff turn over and safety at the front desk. The door should be secured when no personnel are at the front desk, but I've often walked in and no one is there.
Response from The Winfield at Middletown
June 24, 2021Thank you for the comments. I have been at the Winfield at Middletown since mid-December. I know of two reasons the front door would be unlocked during Covid-19. 1. Covid Testing is being conducted for employees 2. Residents are outside sitting on the front porch Typically, the remainder of the time, the concierge has the door locked and will open the door for those seeking entrance. Again, thank you for letting us know your thoughts.
I would recommend The Woodlands Of Middletown to everyone! The ENTIRE staff is amazing! They are so caring and loving to our (resident) loved ones. The facility is beautiful and feels like "home".
Response from The Winfield at Middletown
June 24, 2021We are humbled by your comments. Thank you.
Staff are kind, work hard and genuinely care about residents. Need more staff and activities for memory care residents. More structure day to day with activity provides good stimulation and could reduce behaviors.
Response from The Winfield at Middletown
June 24, 2021We appreciate your feedback. We are always striving to improve our care and services for our memory care residents. Our goal is to provide exercises to help challenge both the mind and body of our residents. Our Director of Memory Care works in tandem with the Activities Director to to find the right activities to help keep our residents challenged. We currently have an nurse in the Ivy Landing neighborhood (memory care) and two aids during the most parts of the day. Again, thank you for your time.
My father is a resident at The Woodlands. There is a lot of staff turnover, from the dietary staff, to nursing, to office, on up to the administration. He stated that as soon as he gets used o someone, they are gone. Regarding dietary, he has asked about certain vegetables to be served sometimes (yams and lima beans or butter beans), but they are not served. He does like most of the music activities. Also, thanks for the cookouts you sometimes have.
Response from The Winfield at Middletown
June 24, 2021Your comments are appreciated. Staffing remains a challenge in today's employment environment. Unfortunately, that issue is not common within the senior living and care industry. We do believe that our senior staff has been stabilized and will bring better continuity to our services and programs. And, we look for continued ways to serve our employees and to keep them motivated. Thank you for your comments.
Woodland of Middletown has been a wonderful place for my mom. I feel very close to the staff and know they pass love to my mom. Thank you all.
Response from The Winfield at Middletown
June 24, 2021Thank you for your kind words. We truly do love our residents...
Great community. Would give 5 stars if there were more dining room options for the residents.
Response from The Winfield at Middletown
June 24, 2021We appreciate your comments. Since time time you provided us with your concerns, we have provided more options for our residents. In addition to our daily set entrees, we have off the menu options available from 11:00 am until 5:30 pm. The options have been well received. Thank you again for your feedback.
Like it. is nice and a good location.
Response from The Winfield at Middletown
June 24, 2021Thank you for your kind comments. We appreciate you letting us know your thoughts.
If you're looking for a partner in your loved one's care then please avoid this place. They (Management) are very well aware of what their limited responsibilities are and rarely, if ever go the extra mile to assist family members or the residents. If you enjoy getting a return phone call in a reasonable amount of time (24-48 hours) then this is not the place for you or your loved one. If you enjoy a friendly greeting or seeing smiling employees then this is not the place for you or your family member. You are unable to leave voicemail messages for staff or managers and instead have to rely on Receptionist's forwarding your messages and/or concerns. I have dealt with a four different care homes over the past 10 years and the communication at this facility will leave you frustrated.
Response from The Winfield at Middletown
June 24, 2021We appreciate your feedback. I cannot speak about our past management practices but can only answer your concerns from this point going further. Since [date removed] we have I have made several key management changes; Executive Director, Director of Nursing, Sales & Marketing Director and Business Director. It is my experience that we are communicating with our residents, families, vendors, and the like in a timely and respectful manor. We are not perfect, but will continue to provide open communication. Thank you again for your comments.
The Woodlands was neat, clean and seemed well kept. The staff was friendly and the residents and family I spoke with all seemed very happy with The Woodlands of Middletown. The studio apartment is quite small, but that was the only drawback. We will still keep them on our short list. A one bedroom apartment came open and my mother signed the lease for it. Our search is over.
The Woodlands was neat, clean and seemed well kept. The staff was friendly and the residents and family I spoke with all seemed very happy with The Woodlands of Middletown. The studio apartment is quite small, but that was the only drawback. We will still keep them on our short list.
I should have made this decision for my parents a long time ago! The staff is amazing and the management is so kind. They always go out of their way to make sure mom is comfortable. The activities keep them busy and the food is delicious. From the moment you walk in the door you can feel a sense of family and love for the people that there.
a nice place , however the front desk girl is very rude and [Removed], understaffed, needs more discipline and better-trained personnel
Response from The Winfield at Middletown
June 25, 2021Thank you for your comments. The Winfield at Middletown wants all visitors to our community to feel welcome. Since I came to the community in mid-December 2020, our concierge(s) have been courteous and respectful to our visitors and residents. As always, we appreciate your remarks.
this place can't keep employees, very poor staff , very rude , to much change for our parents,
Response from The Winfield at Middletown
June 25, 2021Your remarks are appreciated. I can not speak to the past, however I can for the present. We take pride in having a well trained, loving and caring staff. Our goal is to treat every resident and visitor with respect and dignity. Thank you for your comments.
We toured this community. We did like the staff who were friendly. The community was being remodeled. The menu was nice and activities are offered. This community did not have the feeling that I wanted for my mom.We would suggest that other families tour this community for the care of a loved one.
See what the neighborhood has to offer and what’s nearby:
The Winfield at Middletown offers Studio and 1 Bedroom. Learn more.
The Winfield at Middletown has received an average review rating of 3.9 based on 49 reviews. See all reviews.
Call (513) 423-2322 to reach a resident at The Winfield at Middletown.
To reach a resident at The Winfield at Middletown call: (513) 423-2322
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To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.