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Spring Hills Matawan

40 Freneau Ave, Matawan, NJ 07747
1.7
Review Score
19 reviews

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B Tyler - Family/friend
5.0
My families experience

We think they have done very well with the meals and dining service. We appreciate their attention to detail, they make sure our loved one is well taken care of. They check on her constantly and really take time to get to know her. They seem to be able to handle with the emotional ups and down there.... Read more

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About the facility Spring Hills Matawan

This charming assisted living community is a folk Victorian style home on a peaceful landscaped property. The home is nestled in peaceful Monmouth County, yet has easy access to the busy areas of New Jersey and New York. Spring Hills Matawan serves seniors in the Central Jersey, New York City, and Philadelphia communities.

Spring Hills is a continuing care retirement community with a range of living options. Community members can choose from a variety of pet-friendly apartments, which are carefully maintained by the housekeeping staff. Spring Hills’ care support goes beyond assistance with activities of daily living, to include 24-hour on-site nurses, family care conferences, enhanced care and memory care, multidisciplinary team care, physicians and medical services, and on-site therapy.

The community’s holistic approach features a garden-to-table dining style and a community garden, as well as memory care that focuses on abilities and emotions rather than conditions. The Resident Concierge communicates with all related parties to ensure that residents have the best possible experience, down to the smallest detail. Community members enjoy a variety of monthly enrichment classes taught by experts. Residents can learn gourmet cooking, creative writing, master gardening, tai chi, yoga, and more.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Spring Hills Matawan

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Organic

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Compare

Spring Hills Matawan40 Freneau Ave, Matawan, NJ 07747
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Studio
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Studio
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Studio
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1 bedroom
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1 bedroom
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Active promotion
No
Active promotion
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Active promotion
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Active promotion
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Pet friendly
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Pet friendly
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Pet friendly
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Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care

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Reviews
for Spring Hills Matawan

Write a Review
1.7
Review Score
19 reviews

Review Score

19 reviews
1.7

Out of 10


5 star

32%

4 star

22%

3 star

11%

2 star

0%

1 star

37%

A Place for Mom has scored Spring Hills Matawan with 1.7000000000000002 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Spring Hills Matawan has 19 reviews with an average "overall experience" of 3 out of 5.

How we score communities
Cleanliness

3.0

Friendliness

3.3

Meals & Dining

3.3

Care Services

3.0

Activities

3.1

Staff

3.3

Value for Cost

2.9

Overall Experience
6
4
2
0
7
Date Submitted
1
2
4
Reviewer
0
13
5
0
Care Received
3
16
1-19 of 19 reviews
Sort by

1.0
Richard - Family/Friend
Memory Care
September 21, 2023
New management is awful

Please do not put your loved ones here. Under the new management the level of care is terrible. The new director is horrendous to deal with. The aide’s attitudes and care has definitely gone down. I would not recommend this place.

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


3.0
Lynn - Family/Friend
Assisted Living
April 7, 2023
Verified Review
All inclusive Assisted Living. Something for everyone and more!

My loved one is a resident at Spring Hills Matawan. The only difficult part is the business office/communication. The facility is very nice. The living area and common areas are nice, as well. The dining experience is very good. I would recommend this facility to family and friends! They really go the extra mile for their residents.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


1.0
Sheila Davis & Tabatha Hebert - Family/Friend
Memory Care
October 20, 2022
Don’t send your love ones to this facility.

It is so sad that my mother almost passed away at this facility. She got pneumonia and had a wound that was not taken care of for the time that she was there . Last Thursday she was send to the hospital because respiratory said she needs to be in the hospital ASAP. She had to go on a ventilator because they could not find the proper instruments and tubing to help my mother to breathe, and the doctor couldn’t be found. She is now off the ventilator and doing much better. If my sister was not there last Thursday evening we would have gotten a call about her passing. They probably would try to cover that The infected wound on her back had spread to the bone. The doctor who cleaning of the wound at the hospital said she received Poor care. No one from Spring Hill has called to see how my mother is doing. Think twice before sending your loves to this Hell Hole. SpringHill of Matawan needs to be Shut Down Immediately. I know that God is covering her through all of this chaos

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


4.0
anonymous - Toured community
Assisted Living
May 24, 2022
Verified Review
Community Tour

I thought the director was great at Spring Hills Matawan. The location just didn't work for our family.


5.0
B Tyler - Family/Friend
Assisted Living
March 2, 2021
Verified Review
My families experience

We think they have done very well with the meals and dining service. We appreciate their attention to detail, they make sure our loved one is well taken care of. They check on her constantly and really take time to get to know her. They seem to be able to handle with the emotional ups and down there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from Spring Hills Matawan

April 27, 2021

Dear Tyler, Thank you for your sharing your experience. We appreciate your positive feedback and hope it helps others looking for assisted living in Matawan, NJ.


1.0
Sara - Family/Friend
Memory Care
May 14, 2020
Beware!!

Do not put your loved one in here if you love them! The aides are not all trained, some are downright nasty and it’s just a job for them. “No heart needed” should be on the Atruim Matawan job posting!!! Always short staffed, the food is subpar and a good dinner there is a baloney sandwich! No joke! They are expensive if you self pay and try to bilk every dollar out of you. This place is a sham! Please do not put your loved one here to suffer!!!!! It’s all about the money and not the residents! They get cheap supplies and it impacts the residents. Just stay clear of this place!!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Spring Hills Matawan

February 23, 2021

Dear Sara, Thank you for sharing your feedback. We are saddened by your experience and want to hear more. Please email us at [removed] with a phone number so we can connect further.


5.0
Rob Bruno - Family/Friend
Memory Care
April 23, 2020
ATRIUM SENIOR LIVING OF MATAWAN…..

ATRIUM SENIOR LIVING OF MATAWAN….. My mother moved into the Atrium of Matawan in December 2019 and was met with open arms by [name removed], the Community Relations Counselor and has been treated with kindness and understanding by the entire staff since day one. The overall facility presents a calm, clean environment making the residents feel comfortable and part of a small community. The professional nursing team and healthcare aides led by Nursing Supervisor, [name removed] has shown a skilled, friendly, caring and responsive approach with the residents. Dining menus provide daily options normally served restaurant style in a comfortable dining room. The Resident Engagement staff makes sure there are plenty of fun daily activities and welcome new ideas from both residents and families. Aside from the peace of mind that my mother is in capable hands and is in safe, friendly community, I like the fact that the management is very hands-on and have an “open door” policy where family members can contact them for any questions or concerns. Under current times, where we are all facing the COVID-19 pandemic, this facility has done an amazing job of keeping the residents safe! The facility Director, [name removed], has been managing this difficult experience tremendously by staying ahead of the curve on safety precautions while understanding the concerns of both the residents and their families. He has been transparent throughout this difficult time by reporting all developments good and bad. I guess having an Italian mother who has always done things her own way for 92 years and hasn’t expressed any real complaints is the best testament I can give the ATRIUM SENIOR LIVING OF MATAWAN…..

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Matawan

February 23, 2021

Dear Rob, Thank you so much for the time you took to leave us this review. We really appreciate your positive support.


4.5
Rob Bruno - Family/Friend
Memory Care
April 23, 2020
Very Happy!

ATRIUM SENIOR LIVING OF MATAWAN….. My mother moved into the Atrium of Matawan in December 2019 and was met with open arms by [name removed], the Community Relations Counselor and has been treated with kindness and understanding by the entire staff since day one. The overall facility presents a calm, clean environment making the residents feel comfortable and part of a small community. The professional nursing team and healthcare aides led by Nursing Supervisor, [name removed] has shown a skilled, friendly, caring and responsive approach with the residents. Dining menus provide daily options normally served restaurant style in a comfortable dining room. The Resident Engagement staff makes sure there are plenty of fun daily activities and welcome new ideas from both residents and families. Aside from the peace of mind that my mother is in capable hands and is in safe, friendly community, I like the fact that the management is very hands-on and have an “open door” policy where family members can contact them for any questions or concerns. Under current times, where we are all facing the COVID-19 pandemic, this facility has done an amazing job of keeping the residents safe! The facility Director, [name removed], has been managing this difficult experience tremendously by staying ahead of the curve on safety precautions while understanding the concerns of both the residents and their families. He has been transparent throughout this difficult time by reporting all developments good and bad. I guess having an Italian mother who has always done things her own way for 92 years and hasn’t expressed any real complaints is the best testament I can give the ATRIUM SENIOR LIVING OF MATAWAN….. [Name removed], Old Bridge, NJ [date removed]

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Spring Hills Matawan

February 23, 2021

Dear Rob, Thank you so much for the time you took to leave us this review. We really appreciate your positive support.


5.0
Jim - Family/Friend
Memory Care
April 11, 2020
Great and Caring staff

Our 88 year old aunt has been in the Memory Care Section for several months now and we are most pleased with the care and concern that has been shown to her by her aides, nursing staff and the administrative office. They all are dedicated, committed and informative individuals, especially during these difficult times with the coronavirus. In addition, they have provided daily updates via teleconferences to keep the families informed and also provided Facetime opportunities with our loved ones in the absence of a personal visit. Their attention to detail in keeping the residents safe and protected has been extraordinary. They are very pro-active in minimizing the potential spread of the virus and for that we are most grateful. I would also mention that [name removed], the executive director, has provided an extra level of service and care that is of the highest standard along with his assistants, [names removed]. They go the extra mile in providing service to the residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Matawan

May 20, 2020

Dear Jim, Thank you for the time you took to leave us such a detailed review. These are tough times and it helps knowing we are making a positive difference.


4.5
dave4ever - Family/Friend
Memory Care
April 8, 2020
Satisfy

very satisfy with the Atrium They are doing excellent work concerning the virus. Keeping everybody informed with a daily conference call. I believe we made the right choice for my aunt.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Spring Hills Matawan

May 20, 2020

Dear Dave, Thank you so much for your positive review. We truly appreciate your feedback!


3.0
Anonymous
Memory Care
June 20, 2019
Look elsewhere

Dirty dining area: utensils spotty, cups need replacing glasses too all questionable. Patients Have to Request assistance several times with bell before approaching in person to ask for help if they are able! On occasion room and bathroom not cleaned garbage and medical paraphernalia on floor.

Cleanliness

3

Friendliness

4

Care Services

3

Activities

3

Value for Cost

3

Response from Spring Hills Matawan

February 23, 2021

Dear Anonymous, Thank you for sharing your concerns. We do appreciate all feedback.


5.0
anonymous - Toured community
Memory Care
April 1, 2019

The staff is very friendly and welcoming. My family and I feel very confident leaving my mother there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Matawan

May 29, 2019

Thank you for your positive remarks.


1.0
anonymous - Toured community
Memory Care
January 22, 2019
Unfair

This facility is dirty and smells. The smell of urine is extremely prominent. Housekeeping is very poor. Eating faculty is dirty. Trying to get assistance is nearly impossible. Who allows this to happen to our elderly people?!?!?

Cleanliness

1

Friendliness

4

Care Services

2

Activities

3

Value for Cost

2

Response from Spring Hills Matawan

February 23, 2021

Dear Anonymous, Thank you for sharing your experience. We appreciate all reviews.


0.5
K Smyth - Family/Friend
Memory Care
January 5, 2019
The Worst Place Ever

Hello, I am very unpleased with the treatment and service of Atrium and It's staff. The Place is very unprofessional and very dirty. I brought my father to Atrium on hopes they would take care of him because I can not. When I went for a visit an employee named [name removed] was yelling at my Father's roomate when the roomate asked for a glass of water and was refused. On top of that Lunch never came for my father and I had ended up ordering him food. When I was leaving one patient was screaming nurse please help me!!! And asking everyone who passed by if the could help her? Everyone kept walking by and ignoring her. I asked her if I could help and she asked me to take her to the bathroom. The nurse on duty told me she always dose this to ignore her. If this patient was my parent I would be sueing the company for abuse and neglect. As for [name removed] and the other Staff member they really do need disciplinary actions for what they have done. The Staff washes the patients with hospital gowns, Pillow cases, and sheets. I know this because on more then one occasion my father told me this has happend to him. This place I hear is under new ownership but DO NOT let that fool you this is the Fourth new owner and if things have not gotten better yet then I'm sure they will never get better.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Spring Hills Matawan

September 18, 2020

Dear K, We are saddened and disappointed by your experience. Please email us at [removed] so we can learn more.


0.5
anonymous - Family/Friend
Memory Care
September 18, 2018
Terrible!! Dangerous!! Facility!!

I would not leave my dying dog at this place. I have witnessed physical, mental and emotional abuse at this facility. It's heartbreaking!!!! Please, please, please do not leave a family member at The Atrium in Matawan for any kind of care. [Name removed] the administrator is a complete nightmare. She is so sweet at first and then monstrous. They are super money hungry. I had a nanny cam so witnessed first hand neglect!! I have a team of lawyers working to bring this to justice!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Spring Hills Matawan

May 20, 2020

Thank you for for you feedback. We take all concerns seriously so we can make improvements.


4.0
anonymous - Family/Friend
Memory Care
December 6, 2016
Verified Review
They Have Patient Staff

I had some issues at first and I put in a complaint and it has mostly been resolved. For 2 day she got to stay her in apartment then got sick. I was just getting to know [Removed] in memory care, she was great and patient. The residents have dinner together and watch TV in the evening. My mom will be able to stay onsite in the rehab upstairs, no need to move out. The staff help with medication and wake her up to take it if she is sleeping.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Spring Hills Matawan

May 29, 2019

Thank you for sharing your experience. We appreciate the feedback.


0.5
Anonymous - Family/Friend
Memory Care
February 18, 2014
Avoid this place

This place is awful. They promise to take care of the patient from assisted living through nursing home care seamlessly. This does not happen and they create a scenario where you have no choice but to move your loved one. In our case this worked out for the best and we found a superior facility, that was clean, organized, with a fantastic staff.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Spring Hills Matawan

May 29, 2019

Thank you for your feedback. We are under new management and hope everyone will start to see positive changes. We are happy you did find a place to call home.


4.0
A Place For Mom Customer - Toured community
Memory Care
December 26, 2012
Verified Review
went very well. Director was very hel...

went very well. Director was very helpful and apologized for the first tour.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Spring Hills Matawan

May 29, 2019

Thank you for sharing your experience!


4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Director is Hospital Administrator & ...

Director is Hospital Administrator & very informed,helpful. Very nice decor, facility clean,Also toured nursing home. Establishing a memory unit soon,Smaller facility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Spring Hills Matawan

May 29, 2019

Thank you for your review. We appreciate your feedback.


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Frequently Asked Questions about Spring Hills Matawan

Spring Hills Matawan offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Spring Hills Matawan 1.7000000000000002 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (732) 566-0800 to reach a resident at Spring Hills Matawan.

To reach a resident at Spring Hills Matawan call: (732) 566-0800



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.