Brighton Gardens of Middletown

I met with the executive director,[name removed], and met [name removed] the entertainment concierge as they were setting up for some fun pumpkin painting activities. They provide 24-hour service to take care of residents and all the residents that I saw seemed to be relaxing, talking, and overall enjoying themselves. The residents seemed to be enjoying themselves and I would recommend having a discussion with the staff to determine if it is the RIGHT place for your mom based on her needs and activities.

They really take care of your family at this community. The line of communications is really open. if anything is happening they do not hesitate at all to make sure that they keep you in touch with everything happening with your loved one. They have activities like a family bbq, boys night trips and more for the residents to do to stay busy in the community. They also have a cat and a dog at this community and this has really been helping my loved one with his time here.

I would tell others that Brighton Gardens have been accommodating, helpful, and made it an easy transition into the community for my loved one. There is a calendar of activities available for the residents to choose from to participate in. There have been a couple of lockdowns due to the pandemic. My loved one seems to enjoy the food. During the lockdown the community delivered the food to the resident's rooms.

The building itself is older, but it is very homey and the staff were just wonderful. I could not have been happier with everything and I would recommend Brighton Gardens of Middletown to other families.

i like this place id like another tour

[name removed] was very thorough with questions that I might have and her knowledge of the facility. I thought the tour was very informative and found the facility to be clean. I did get the feeling when viewing the room, that I was inside a hotel room, with the same type of layout. Found the bedroom to be very small. I don’t think that my mother would be able to adjust to the room size coming from a single family house. Time will tell as I continue my search with other similar facilities. I found [name removed] to be a great credit to your organization and want to thank her once again for her time.

We would recommend this community to others.

They closed the facility about a month before the government shut down due to covid. Communication was horrible and they did not return calls and let us know what was going on. I would not recommend this community at all. They were all very unprofessional and had an attitude when trying to get information/

I would tell my friends that they took really good care of my loved one. The community is made up of good people and they are willing to help out the residents. They are friendly, caring, and responsive. I would recommend this community.

We chose Brighton Gardens of Middletown because it was in our price range and close to my sisters home, so it was easier for her to get to. The room sizes were small. I have eaten there once, the food was average at best. I would recommend this facility because they seemed to do well during the pandemic. The case counts were low.

The community always smelled good. The staff really goes out of their way to help with anything. We are moving our mother out right now and because the community is on lock down as the result of the Covid-19 pandemic, they are packing all her things for her and bringing it all to the movers. They took very good care of my mother; she was always dressed, clean, and they were attentive with her care. The only thing is that it is pretty expensive compared to the same level of care I can get for her elsewhere. One of the best people at the community was the receptionist, she always went out of her way to help and was always smiling.

They keep the community clean and with the Covid-19 pandemic, they have implemented extra precautions. The need to improve the management. The food is brought to our rooms every day, which is a far cry from when the dinning room was open. There have been no activities since everyone is isolated. Their evaluation of things was terrible.

When I used to visit my aunt, the community always looked clean and they did a good job with that. The staff did a great job with my aunt's care, especially towards the end of her stay. Even when she was on hospice, the community staff was great about making sure she was comfortable and even brought the house dog by to keep her company. We really liked that they had a dog and cat on site for the residents to interact with. The management staff always went above and beyond to make my aunt feel very comfortable and at home. They even went to my aunt's house when she was moving to reassure her. My aunt liked the activities, especially the live entertainment. The food was hit or miss; my aunt loved the soup.

Very nice location and experience for my mother and two of my aunts over the years

Very nice and well maintained. Felt Very Homey. However it is a little pricey.

The main complaint my mother has repeatedly told me is the food. Outside of that we have been pleased with our choice.