Brighton Gardens of Middletown

I found the place to be immaculate during my husband's short stay there. He was combative and not cooperative in allowing them to care for him, which was no fault of Brighton Gardens'. They asked us to move him to a different facility, so we did. I had no problem with them, but they weren't able to care for him up to their standards due to his combativeness. If I personally need to go to assisted living, Brighton Gardens is where I would like to go.

i like this place id like another tour

[name removed] was very thorough with questions that I might have and her knowledge of the facility. I thought the tour was very informative and found the facility to be clean. I did get the feeling when viewing the room, that I was inside a hotel room, with the same type of layout. Found the bedroom to be very small. I don’t think that my mother would be able to adjust to the room size coming from a single family house. Time will tell as I continue my search with other similar facilities. I found [name removed] to be a great credit to your organization and want to thank her once again for her time.

We would recommend this community to others.

They closed the facility about a month before the government shut down due to covid. Communication was horrible and they did not return calls and let us know what was going on. I would not recommend this community at all. They were all very unprofessional and had an attitude when trying to get information/

I would tell my friends that they took really good care of my loved one. The community is made up of good people and they are willing to help out the residents. They are friendly, caring, and responsive. I would recommend this community.

We chose Brighton Gardens of Middletown because it was in our price range and close to my sisters home, so it was easier for her to get to. The room sizes were small. I have eaten there once, the food was average at best. I would recommend this facility because they seemed to do well during the pandemic. The case counts were low.

The community always smelled good. The staff really goes out of their way to help with anything. We are moving our mother out right now and because the community is on lock down as the result of the Covid-19 pandemic, they are packing all her things for her and bringing it all to the movers. They took very good care of my mother; she was always dressed, clean, and they were attentive with her care. The only thing is that it is pretty expensive compared to the same level of care I can get for her elsewhere. One of the best people at the community was the receptionist, she always went out of her way to help and was always smiling.

They keep the community clean and with the Covid-19 pandemic, they have implemented extra precautions. The need to improve the management. The food is brought to our rooms every day, which is a far cry from when the dinning room was open. There have been no activities since everyone is isolated. Their evaluation of things was terrible.

When I used to visit my aunt, the community always looked clean and they did a good job with that. The staff did a great job with my aunt's care, especially towards the end of her stay. Even when she was on hospice, the community staff was great about making sure she was comfortable and even brought the house dog by to keep her company. We really liked that they had a dog and cat on site for the residents to interact with. The management staff always went above and beyond to make my aunt feel very comfortable and at home. They even went to my aunt's house when she was moving to reassure her. My aunt liked the activities, especially the live entertainment. The food was hit or miss; my aunt loved the soup.

Very nice location and experience for my mother and two of my aunts over the years

Very nice and well maintained. Felt Very Homey. However it is a little pricey.

The main complaint my mother has repeatedly told me is the food. Outside of that we have been pleased with our choice.

The staff at Brighton Gardens is very caring and most are very helpful, which is extremely important, especially when your loved one has to go into Memory Care. The nursing staff is very good as well. They keep me well informed of what is happening with my loved one. They have an MD come in once a week and a nurse practitioner that also comes in once a week. They also have a pediatrist that comes in every other week. They take vitals (weight, BP, pulse, etc) once a month so that they can proactively spot any health changes. They are also able to do certain ultrasounds right at the facility too. This type of care is key because it means that we don't have to take her out to an unfamiliar place and wait for a long period of time. The facility itself is very nice, very bright and inviting and very clean. The rooms are small but functional. The food in the memory care unit is good but I wish there more choices. I also wish they would spend a little more time feeding the residents things that they really like. Overall, I am very happy with Brighton Gardens. I do have a couple of things that I wish would be better. First, the administrator doesn't return calls most of the time. You have to call back several times before you get a return call. Second, I wish there were more aids in the memory care unit. They have the limit required by the state but let's face it, that is just not enough. The aids they have do a great job but it's hard for them with such a limited staff. I wish there were more activities for the people in memory care. They do have a great activities director, but again, with limited people it's hard to do a lot of things to engage each individual. The activities director also doesn't allow the TV on during the day, which I can understand but if people are going to just sit around with nothing to do then at least let them watch some TV. The other thing that really bugs me (and most of the family of the people in the memory care unit) is that they can't keep track of who's clothes are who's, even though we put name tags into the clothes. I don't understand why this is so difficult but every time I visit my loved one she either has someone else's clothes on or I see her clothes on someone else. Finally, if your loved has to leave the facility to go to the hospital, for example, they still charge you for the nursing care and medication care for the first 3 days they are gone. The excuse I got was that they plan nurses for a certain number of people. I find it very hard to believe that 1 person not being at the facility is going to make that much difference in the nursing schedule. In the case of my loved one, who is at the highest level of daily care, this meant about $500 that I had to pay even though she was not receiving the care.

Very caring staff. Rooms are a nice size with bigger closets than some of the other places I toured. It is clean and updated.

I visited and was met by [name removed], who was very nice. Alison then answered all my questions and took me on a tour of the facility. I thought the place was wonderful. It was very clean and the clients that I saw seemed happy and well cared for, enjoying games, doing physical therapy or just enjoying company. Very nice community.

Of the facilities, we toured by [Removed] the best from a facility, staff and activities POV.

My mother-in-law wasn't crazy about going into assisted living to begin with.The staff is really trying to get her involved in activities she interested in and are very supportive. The housekeeping comes in daily to empty trash cans and clean up and monthly for deep cleaning. We had lunch while visiting and the food was very good.My mother-in-law is an excellent cook and she likes the food too.We choose this community because of it's intimate, cozy atmosphere. We could picture her there and it is decorated in the style she likes. We felt it was better suited for her and it wouldn't be overwhelming.

I like this community for the care of my grandmother. The staff is very kind and helpful. The meals could use some small improvements. She is active with the other residents and that is good to know she is enjoying the activities that are offered. The community is clean and well maintained. I would recommend the care of this community to other families.

My tour of this community was a nice one. Everyone was very friendly, and welcoming. The community looked great, and very well maintained.