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Seaton Springwood (formerly The Haven at Springwood)

2321 Freedom Way, York, PA 17402

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Seaton Springwood (formerly The Haven at Springwood) dining room
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street view of Seaton Springwood
K U - Loved one of resident/client
4.0
Definitely Worth Checking Into

I would recommend you check the community out to see if it is the right fit for your loved one. The way all the staff work together to care for the residents and the value for the money stands out as benefits of the community to me. The communication with staff is good. It would be nice to see more variety of activities for advanced memory care residents, and more activities offered to all the residents on the weekends. The staffing on the weekends could be improved as well.... Read more

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About the facility Seaton Springwood

Seaton Springwood provides quality and progressive senior living to the seniors of York, Pennsylvania. Offering multiple levels of care, from daily assistance with general tasks to more advanced medical service and memory care, their community provides all the comforts of a well-kept home. Lodge-style common areas offer a warm and cozy atmosphere, comfortable patios invite outdoor leisure time, and a myriad of activities and signature wellness programs maintain a vibrant, supportive atmosphere.

Residents enjoy three delicious, freshly prepared meals per day served in a relaxed dining setting. They also have access to a robust schedule of activities and entertainment that are always available to keep every resident happy and stimulated. When there’s down time, residents can relax in their cozy private living space or gather in any common or recreational area, which include an on-site bistro perfect for snacking, a TV lounge, a game room, and a lovely outdoor patio.

Professionally trained care staff are available throughout the day to assist with residents’ specific needs. Their comprehensive initial assessment addresses personal and medical needs, which is used to tailor care plans for each resident. Seaton Springwood also provides a variety of nutrition services and alternative therapies to address any resident’s specific holistic...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Seaton Springwood is a community within Discovery Management Group properties. See all Discovery Management Group communities.

Amenities at Seaton Springwood

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Billiards Lounge
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews for Seaton Springwood

4.1
Write a Review

Cleanliness

4.3

Friendliness

4.3

Meals & Dining

4.4

Care Services

4.2

Activities

4.3

Staff

4.4

Value for Cost

4.1

Overall Experience
16
13
4
2
1
Date Submitted
6
9
26
36
Reviewer
0
21
14
0
Care Received
9
0
1-20 of 36 reviews
Sort by

4.0
James - Loved one of resident/client
Assisted Living
September 20, 2022
Verified Review
Seaton Springwood solved my problem(s)

I would tell others to check it out. It's a very well run facility with friendly people and nice rooms.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
August 26, 2022
Verified Review
My Tour Experience at Seaton Springwood

This was a nice community. The community was slightly larger than we wanted for our loved one.


4.0
anonymous - Toured community
Memory Care
August 8, 2022
Verified Review
tour review

Our family had an in person tour and it was a really nice tour experience


4.0
K U - Loved one of resident/client
Assisted Living
June 15, 2022
Verified Review
Definitely Worth Checking Into

I would recommend you check the community out to see if it is the right fit for your loved one. The way all the staff work together to care for the residents and the value for the money stands out as benefits of the community to me. The communication with staff is good. It would be nice to see more variety of activities for advanced memory care residents, and more activities offered to all the residents on the weekends. The staffing on the weekends could be improved as well.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

4

Staff

4

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
June 1, 2022
Verified Review
Caring and Concerned

I would tell others about Seaton Springwood's efficiency and ability to care for everyone as though they were family members. The communication between the community and our family is very good and they have a good staff to resident ratio. The move in process was as easy as could be, they offered assistance to help us move things in. Our loved one has an efficiency apartment; there's no kitchenette needed, as meals are included. The room is very spacious and it comes furnished. They'll provide anything you don't have, but you can also bring things if you'd like - they are very flexible. I would absolutely recommend Seaton Springwood to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
May 2, 2022
Verified Review
Very good but the memory care

I had my loved one here and they misdiagnosed the level of her care. She went into a residential group and seen that she needed more care. She then had to go to memory care and I was not happy with the memory care unit. The residential units are very nice and that's why I thought this was a good place for my loved one however, I would never recommend the memory care unit.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

4


4.5
Tom - Loved one of resident/client
Assisted Living
November 10, 2021
Verified Review
Would Recommend

They've been great to deal with. All of the staff and residents have been friendly and helpful. It feels like home as much as it can not being at home. And my loved one has nothing but good things to say about the food.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4.5

Staff

5

Value for Cost

4

Response from Seaton Springwood

November 21, 2021

Thank you so much, Tom for taking time to share your experience of The Haven at Springwood. We'll share your positive review with our team, as your feedback was greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison


4.0
anonymous - Toured community
Assisted Living
November 5, 2021
Verified Review
Our Tour Experience

I liked the tour. I went to several places in the area, and I liked this one. I liked the history of the building and the décor. I thought it was a very nice place. It sits off of a main road though, and didn’t have walking areas nearby. So we chose another place that was in a more residential, neighborhood setting.

Response from Seaton Springwood

November 9, 2021

Thank you so much for taking time to share your experience of The Haven at Springwood. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us. - Warm regards, Alison


4.0
Heather - Loved one of resident/client
Assisted Living
September 30, 2021
Verified Review
It is the right place for my mom.

Everybody I've met has been really great. It's very clean. My mom has a dog who is a furry little beast and sheds something fierce. The housekeeper comes in and uses a squeegee type of tool on the carpet, and it actually gets all of the dog hair up. She's just been great. Any time the dog has an accident, she runs up to the room and brings cleaning supplies. She's been really helpful, and mom's room is always spotless. I rarely see anything in the hallway that's out of place, and it never smells weird. The staff can be a little disorganized. They don't provide bad care, but there's a lack of communication. They have changed some things because of Covid, but those changes didn't make it into the handbook. So there are things you read that are not true. It would be helpful if there were things you knew in advance. Another of our concerns is the food. Our loved one is very with it still, and they've been giving her diet soda. There's no reason for her to have that, and she really doesn't like it. When she gets tea or coffee, they send her Splenda packets rather than the sugar packets. So it seems like they're trying to do one size fits all for dietary needs rather than personalizing it. Their "fresh" fruit is prepared the day before and is not fresh by the time it's served. They also serve a lot of coleslaw, which she doesn't care for. The activities are not really great for someone as alert as my mother. But she's going out and doing her own thing. They do have some fun things - for instance they did a really cute touring around the world theme, which was interesting with lots of trivia tidbits every day. The cost is so expensive, but then all of these places are. But we love that she can have her dog there, which is very important for her mental health. And I am pleased as punch with most everybody that we've met there. I'm hoping that our care plan meeting will be an opening to better communication going forward.

Cleanliness

5

Friendliness

5

Meals & Dining

3.5

Care Services

5

Activities

3.5

Staff

5

Value for Cost

4

Response from Seaton Springwood

October 21, 2021

Thank you so much, Heather for taking time to share your experience of The Haven at Springwood. We value your opinion deeply and your feedback was greatly appreciated. I have shared your review with community and regional leadership. We'd welcome further discussion to learn more about your mom's foo d preferences, so please send us a private message with your phone or email address. We’ll reach out to talk personally.


3.0
JB - Loved one of resident/client
Assisted Living
August 24, 2021
Verified Review
Good Affordable Choice but Understaffed

Other than the medical side, it's very good. But they have a shortage of medical and care personnel, so if there's a problem that comes up as they're providing routine care, there's not always an immediate response. For the most part, they're very friendly and say hi to you. Just a few are brusk, but not necessarily unfriendly. The food is decent, and my loved one seems to like it well enough. They seem to have a fairly good range and schedule of activities. The facility is wonderful, with very nice accommodations. It's well maintained, inside and out, and there are lots of spaces for residents and family to sit and gather together.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

3.5

Value for Cost

3

Response from Seaton Springwood

August 27, 2021

Hi JB, My name is Alison, and I work at the Support Center. Thank you for taking time to rate The Haven at Springwood. We have a high standard of quality for our residents and community. I have shared your review with our community and regional leadership team. We are very appreciative of your feedb ack and would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, can you please call us at the community. Thank you and looking forward to hearing from you! Kind regards, Alison


5.0
David Heisey - Loved one of resident/client
Memory Care
August 26, 2020
Verified Review
A pleasant experience

My mom lived in the memory care unit so she doesn't participate in the activities provided to the other residents. She enjoyed the food, she had a positive experience. The layout of the overall community was great, very open. On the memory care side it was a little awkward, and a little hard to navigate through. Out of the other communities we looked at the staff at this facility was super friendly, their attentiveness really stood out to us. They were constantly engaging with the residents, and seemed to really care about my moms overall well being.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4

Response from Seaton Springwood

January 27, 2021

Thank you so much, David, for taking time to share your Mom's experience at The Haven at Springwood. We’ll share your feedback our team, which we greatly appreciate. If you have anything further to share, please reach out to us. - Alison


5.0
anonymous - Toured community
Memory Care
September 26, 2019

I was very impressed with everything I saw on the tour. Everyone was friendly and helpful. Residents seemed happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Seaton Springwood

September 26, 2019

Good afternoon, I hope your day is going well. Thank you for taking the time to rate The Haven at Springwood five-stars. We are ecstatic to hear that your tour went well. If you need anything from us, please don't hesitate to reach out. You can reach us by phone, Facebook message, or in person. Thank you again, and have a great rest of your day. Shawn - Digital Marketing


5.0
anonymous - Loved one of resident/client
Memory Care
July 12, 2019
Happy with the Haven at Springwood

A place for Mom gave us a list of contacts for assisted living facilities and sent us resource material on what to look for and questions to ask. After contacting a few facilities and touring some, we chose the Haven at Springwood. At the time of our tour, they had an incentive program that waived the one time community fee. This incentive plus the way it was decorated reminded us more of a hotel rather than a senior center. The hallways are wide and well lit and it has a modern dining area that was originally a barn with high ceiling. The staff has been friendly and promptly answer any questions we have had. Our loved on is getting the care that is needed and has adjusted to their new home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Seaton Springwood

July 25, 2019

Thank you for taking the time to rate The Haven at Springwood five-stars. It is our mission to provide our residents and families with the best care. Seeing this review lets us know that we are achieving this goal. We are ecstatic to have you and your loved one as a part of our community. If you need anything from us, please don't hesitate to reach out. You can reach us on Facebook, phone, or in person. Thank you again, and have a great rest of your day. Shawn - Digital Marketing


5.0
Rick Geesey - Loved one of resident/client
Memory Care
June 11, 2019
Happy with the Haven at Springwood

We were so grateful for A Place for Mom who gave us a list of recommended assisted living facilities in the York area and resources on what to look for and questions to ask. After touring a few on the list we decided on the Haven at Springwood. We were not sure how this move would go, but it went so smooth. The Haven recommended a mover who only moves seniors. The move was flawless. Prior to living in the Haven, our loved one did not eat well and said he did not have an appetite plus he only watched tv. Since he has been at the Haven, he has not missed a meal, is joining in activities, enjoys the musicians that come to entertain. On nice days, he sits outside and enjoys the fresh air. The staff is great and very friendly and all seem to like their jobs. The medical staff are very professional and they follow the doctors orders on medicines and refill his prescriptions . We would like to especially thank [name removed], Director of Sales and Marketing at the Haven for all her help through this process. The family is happy with our choice of the Haven.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Seaton Springwood

July 25, 2019

Wow, Rick! Thank you for taking the time to rate The Haven at Springwood five-stars. We are ecstatic to hear that your family is happy with the Haven and that your loved one is enjoying the activities that are providing. If you need anything from us, please don't hesitate to reach out. You can reach us on Facebook, phone, or in person. Thank you again, Rick, and have a great rest of your day. Shawn - Digital Marketing


5.0
anonymous - Toured community
Memory Care
March 30, 2019

Very nice place with what seems to be a very caring and dedicated staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Seaton Springwood

April 3, 2019

Good afternoon, thank you for taking the time to write this review and for rating The Haven at Springwood five-stars. To have a thriving and inviting community, it all begins with the staff. Because of this, we only hire those who are dedicated and passionate about taking care of others. We appreciate your support for us! If you need anything from us, please don't hesitate to reach out. You can reach us by sending a private Facebook message, calling over the phone, or by visiting us in person. Thank you again, and have a great rest of your day. Shawn - Digital Marketing


4.0
anonymous - Loved one of resident/client
Memory Care
November 14, 2018

My parents are both at The Haven at Springwood. The Staff are very friendly and compassionate in taking care of their progressing needs. Dad's Parkinson's disease will be a challenge for all and they treat him with dignity as they help with his daily needs. I would certainly recommend this facility to others.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4

Response from Seaton Springwood

November 15, 2018

Thank you for taking the time to rate The Haven at Springwood four-stars. It is good to hear that your expectations have been met so far. We know the challenges of Parkinson's Disease, and we are happy to know that we have treated your father with dignity. We firmly believe that to provide the best care we need the right staff and leadership team that have a passion for helping others. We are ecstatic to hear that the hard work we put into our staff has been noticed. If you have any questions or need additional support, don't hesitate to reach out. You can reach out through Facebook message, phone, or in person. Thank you and have a great rest of your day. Shawn - Digital Marketing


4.0
anonymous - Loved one of resident/client
Memory Care
November 12, 2018
The Haven at Springwood

I am glad we chose The Haven at Springwood. It is a nice clean facility and the staff are friendly but I do have issues with them abiding by the Level 1 personal care as was outlined when admitted, as the caretakers are not following through with this level of care on a daily basis. Also their cost since admitted in March of 2017 has increased in November 2018 to $131.00 more a month.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Seaton Springwood

November 14, 2018

Hi there, my name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). Thank you for taking the time to write this review and rate The Haven at Springwood four-stars. We are glad to hear that you and your family are happy with the decision of choosing The Haven at Springwood for your loved one. I will send a note to the community and regional leadership team about the problems you are facing. If you have any questions or concerns, please don't hesitate to reach out to us either through Facebook message or phone. Thank you again and have a great rest of your day. Shawn - Digital Marketing


2.0
anonymous - Loved one of resident/client
Memory Care
November 11, 2018
Short staffed

Short staffed. The staff that was available did not do their jobs in a professional & efficient manner. Lack of staff communication with the patients. The meals were good most of the time

Cleanliness

4

Friendliness

3

Care Services

2

Activities

4

Value for Cost

2

Response from Seaton Springwood

November 15, 2018

Hi there, my name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). The experience with staff members and communication with residents do not match the expectations that we set for our communities. I have gone and forwarded this review to our community and leadership team. I know that a Resident Council Meeting happened yesterday (11/14) so that residents and families can express concerns that they have. Our community leadership team takes these and Resident Council meetings seriously. Please private message us through Facebook if you wish to provide additional information about your experience. I can then provide the information to the correct individuals. Thank you again and have a great rest of your day. Shawn - Digital Marketing


5.0
anonymous - Toured community
Memory Care
June 28, 2018

We had a very engaging tour with [Name removed]. She greeted the residents by name and made us feel very welcomed. The facility was very lovely and inviting. There were multiple places for residents to engage one another. We had an opportunity to see many residents engaged in activities. We saw the majority of the facility and had all of our questions answered. The smaller room was adequate in size and had a very nice sized bathroom. I like the variety of activities available. The dining room was large and they use assigned seating. We encountered many staff which were friendly and very personable with the residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
May 3, 2018

Investigating places for my mother. Had a great tour of the Haven at Springwood: saw 2 rooms, spoke with staff and patients; all very friendly. Marketing Director very friendly and helpful. Facility clean and bright. Very impressed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Seaton Springwood

Seaton Springwood has received an average review rating of 4.1 based on 36 reviews. See all reviews.

Call (717) 741-9919 to reach a resident at Seaton Springwood .

To reach a resident at Seaton Springwood call: (717) 741-9919



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.