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Autumn House East

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2618 E Market St, York, PA 17402

8.8
Review score
59 reviews
Add review
8.8
Review score
59 reviews
5 star
41%
4 star
37%
3 star
15%
2 star
2%
1 star
5%
See all reviews
8.8
Review score
98 reviews
2 facilities
For pricing & availability:
(866) 374-4058
Autumn House East
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Autumn House East
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Anonymous
-
Family/friend
4.0
Kind, friendly staff
The staff overall are very kind and helpful. My mom never had anything bad to say about them. Management was sadly not very responsive to requests. That's my only negative comment to add.

About the facility
Autumn House East

At the Autumn House East, we strive to provide residents with versatility, excellence, and premiere senior living. Are you looking for personal care services, dementia care, or an independent lifestyle? Luckily, our trained staff can accommodate many diverse care needs and preferences. Residents can select between a wide range of care packages that best fit their needs and budgets. Many of our packages include chef-prepared meals, access to health and wellness programs, transportation services, weekly housekeeping, and more. Through our personal assessment, we can help you determine the level of care that fits you best.

Community Services and Amenities

Our care packages are tailored to meet a wide array of needs. Although our services are dependent upon each care package, many of them include the following assistive services and amenities:

  • Laundry services
  • Transportation assistance
  • Nursing care
  • Maintenance
  • Three home-cooked meals
  • Medication assistance
  • 24-hour staffing

Living Arrangements

Contact A Place for Mom’s Senior Living Advisors today to learn more about our amenities, our diverse floor plans, and how we’ll work daily to go above and beyond for you.

Care Types Offered

Autumn House East is a personal care home, which in the state of Pennsylvania serves residents who do not need 24-hour nursing care, and provides food, shelter, and personal assistance to 4...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Autumn House East

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Autumn House East
Autumn House East

2618 E Market St, York, PA 17402

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Senior Commons at Powder Mill

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Amoroso Wellness at York
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8.8
Review score
59 reviews
8.8
Review score
59 reviews
5 star
41%
4 star
37%
3 star
15%
2 star
2%
1 star
5%
9.0
Review score
99 reviews
9.0
Review score
99 reviews
5 star
47%
4 star
32%
3 star
7%
2 star
4%
1 star
10%
8.9
Review score
34 reviews
8.9
Review score
34 reviews
5 star
44%
4 star
32%
3 star
18%
2 star
3%
1 star
3%
8.9
Review score
45 reviews
8.9
Review score
45 reviews
5 star
38%
4 star
47%
3 star
11%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Autumn House East

Healthcare Services

  • Incontinence Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care

Meals & Dining

  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Professional Chef
  • Guest Meals

Room Amenities

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Kitchenette

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outside Patio
  • Indoor Common Areas
  • Library
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace
  • Beauty Salon

Recreational areas

  • Game Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Birthday Parties
  • Wine Tasting
  • Holiday Parties
  • Live Musical Performances
  • Activities On-site
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Happy Hour
  • Trivia Games
  • Activities Off-site
  • Wii Bowling

Reviews

for Autumn House East

8.8Review score59 reviews
8.8
Review score
59 reviews
5 star
41%
4 star
37%
3 star
15%
2 star
2%
1 star
5%
Senior Care on Market Street
8.8
Review score98 reviews2 communities
Write a review
A Place for Mom has scored Autumn House East with 8.8 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, Autumn House East has 59 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.0
Staff
4.1
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored Autumn House East with 8.8 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, Autumn House East has 59 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 59 reviews
Kathy - Family/friend
Assisted Living
April 15, 2024
3.0
Verified Review
Not recommended
My loved one was previously a resident at Autumn House East and the overall experience was okay. However, based on our experience, I would not recommend this facility to others. The aides were good, but the health nurse was not.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Memory Care
April 8, 2024
3.0
Verified Review
would recommend
My experience has been more positive than negative. Bear in mind that I don't have a multitude of experiences with assisted living facilities; thus, my points of reference are severely limited... For example, during the initial transition from my mom's pharmacy to the facility's pharmacy, there were a few issues. Is that a problem? I certainly do not know. Perhaps it happens with a majority of new residents. I have no past experiences from which to draw an accurate conclusion. Staff is courteous and professional. Facility appears to be clean and well maintained. Food looks like it can use some attention, however mom has no complaints. I have no reservations in recommending the facility.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
March 14, 2024
4.0
Verified Review
Kind, friendly staff
The staff overall are very kind and helpful. My mom never had anything bad to say about them. Management was sadly not very responsive to requests. That's my only negative comment to add.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 8, 2024
5.0
Verified Review
Recommended
My loved one was previously a resident at Autumn House East. This was a great place for her.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
March 5, 2024
3.0
Verified Review
Our Experience
My loved one was previously a resident at Autumn House East. Our experience was mixed, but overall I am glad she was there.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Georgann - Family/friend
Memory Care
February 8, 2024
5.0
Verified Review
Recommended
The staff has been wonderful. As I walk through the facility I hear them in the residents rooms. They are caring and empathetic. When I visit my husband they make a point of saying hello and tell me how he's doing. They've been responsive to any concerns. This goes for the administration as well. The facility is clean. The move in process was easy. I haven't had the food but my husband quite often mentions how good the food is. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 27, 2023
4.0
Verified Review
Recommended
Staff was, for the most part, average to above friendly, courteous, helpful. The meals were averaged to slightly below average. Residents did not receive fruit and vegetable at each meal, which I found disappointing. For the most part, the staff was very helpful and very friendly. We had a few instances of minor theft or disappearances of items. Not high in dollar value but just a nuisance. Unsure as to whether this was staff related or other residents. Housekeeping was slightly above average. I would recommend this facility to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
November 10, 2023
4.0
Verified Review
Review for Autumn House East
We picked this community because of the price and staff was friendly and the building smelled good. Also very close to home.They were helpful and friendly. They answer any questions I have in a timely manner.
Cleanliness
5
Friendliness
3
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 31, 2023
5.0
Verified Review
Autumn House East review
What our family likes the most about the Autumn House East community are the staff members working there. Based on the experience we have had so far, we would recommend this community to other families.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
3
Gloria - Resident/client
Independent Living
July 24, 2023
4.0
Verified Review
Love living at the Autumn House East
I love the place. The people (staff and residents) are all very friendly. It is a big facility. All of the staff are helpful. Everything so far has been good. I would recommend Autumn House East to others looking for independent living.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 6, 2023
4.0
Verified Review
Highly Recommended
My mother is a resident at Autumn House East and the experience has gone very well, so far. The staff is very friendly. The resident rooms and the hallways are clean. My mother seems to enjoy the meals. I would recommend Autumn House East for Assisted Living placement.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 5, 2023
3.0
Good location and reasonable pricing.
I like the area where the facility is located. It's close to everything which is super convenient. I've unfortunately seen staff be discourteous to my mom and communication is lacking. I wish they could get rid of their bad apples (the bad staff) and I also wish they had a nice place for them to go on a walk.
Cleanliness
4
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
3
Bill S - Resident/client
Assisted Living
May 17, 2023
1.0
If we’re paying you to care for our elderly, then why did we have to come in 3 times a week and bathe our grandma whose basic hygiene wasn’t being watched by the staff? This was a horrible experience and I will make sure that everyone within York County is aware. Moldy food left to set around her, inconsistent room check ups. Things that should never happen at that price point (or ever) lol.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
May 2, 2023
3.0
Verified Review
They over promise and under deliver
Essentially, their follow up is lacking at Autumn House East. You have to stay on top of the staff to get things done that they said they would do. So, it's like I'm having to manage my loved one's care, which is what I thought I hired them to do. I would not recommend this facility to family and friends.
Cleanliness
4
Friendliness
5
Care Services
2
Staff
3
Meals & Dining
4
Value for Cost
3
Al - Family/friend
Assisted Living
March 13, 2023
5.0
Verified Review
A Loving Place
They were fabulous. They worked well with each other, and addressed any issues or concerns that we had. They activities everyday. It was recommended by A Place for Mom. it was a great community, and was very diverse. The staff was great, and the residents were fabulous. It was a great experience. Overall, I would recommend to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Debra - Family/friend
Memory Care
March 1, 2023
5.0
Verified Review
extremely friendly
Our loved one unfortunately was only there for about 3 days before he passed, but [name removed] who we dealt with during the move in process was wonderful and very helpful. All of the staff we did work with were absolutely wonderful.
Cleanliness
5
Friendliness
5
Staff
5
Anonymous - Family/friend
Assisted Living
February 20, 2023
5.0
Verified Review
My review of Autumn House East
Before moving in the facility we were told that Autumn House East would provide outings to stores and transportation to Dr appts. In reality, they do NOT!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
1
Activities
5
Value for Cost
4
Kathy - Family/friend
Assisted Living
December 19, 2022
4.0
Verified Review
Friendly Staff
I have also had a good relationship with their leadership team. They are relatively laid back, accommodating, and understood that I was suddenly navigating in a world I knew nothing about. The staff are stretched pretty thin, and even though they are dedicated and do their best, they struggle with timely medication administration. Out of necessity, Med Techs are assigned to multiple locations within the facility. However, if you do ask to speak with a Med Tech, they try to get to you immediately to address questions or concerns. I can't stress enough how kind the staff members have been to both of us, and they all do their very best to accommodate every need.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Anonymous - Family/friend
Assisted Living
October 25, 2022
3.0
Verified Review
Lack of communication from administration
My mom does seem happy here, which is good. The overall cleanliness is ok and nursing staff is good. But the lack of communication issue really needs to be addressed. That's my main concern here. I'm out of state and it's very difficult to get in touch with my mom. They have a phone in her unit, but no one every answers it. When I try to reach the nurse station due to not getting through on the resident unit line, I just get voicemail. It's alarming. And very hard not being able to get ahold of her and talk to her. We're talking days, I go days without being able to reach her. I've spoken to administration about it. We're also having transportation issues. My mom is supposed to be transported to doctor appointments, they have a vehicle and say they offer it. But I think they're so severely understaffed that it's just not happening. Overall, things are just not great. Especially when I'm not close by and we rely on these things. During a visit, I actually heard a staff member say she wouldn't put her loved one in this facility if they ever needed care, that says a lot. Until they get these issues fixed, I would not recommend this facility to family and friends. We're actually looking at moving mom somewhere else.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
1
anonymous - Family/friend
Assisted Living
October 12, 2022
5.0
Verified Review
They did have some recent staffing changes but the all the staff members have been very helpful and understand. The activities do change a lot they do have some good ones Monday thru Friday but not much over the weekends, we do wish they had a little more things to do to keep them busy. Our loved one says the meals are very good but they do give portions. They do bring the residents breakfast in the morning to their rooms which we think is great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 59 reviews

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Frequently Asked Questions
about Autumn House East

Autumn House East offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Autumn House East 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (717) 755-5911 to reach a resident at Autumn House East.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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