Juniper Village at Mount Joy

My loved one is a resident at Juniper Village at Mount Joy and everything about her experience at this facility has been just great. The staff are very friendly and helpful. The meals/food seem to be good. My loved one's room is kept clean. I would recommend this facility to family and friends.

Every member of the staff from Director on down is kind and ready to serve their assisted living roles. My sister in law is in a different home in Chester County and has many things stolen from her. NONE of that at Juniper. My mother is there. Never ever locks her door. Nobody does. Nothing ever stolen. Wash is done each person at a time, so no items are lost or misplaced there. She needed an electric recliner in which to sleep. It was provided. She needed physical therapy, which worked fantastically! Transport is available to specialist appointments, but house doctor and nurses take care of everything else. They can do x-rays on site, which made my mother's experience so simple before socialist visits. They also partner with a pharmacy. My mother worked in such a home for many years and said she is amazed by the quality of care 24/7. When I ask her, she says she cannot think of a single complaint! Each resident has a necklace with a button to push for service of any kind 24/7. Most employees have been there for many, many years and love their jobs. Very clean. Lovely. Walking trail around the facility. Quiet. My wife said she would love to live there if the time comes for her to need such a facility. I have to agree with her. A wonderful place that helps people through their difficult old age situations.

The building itself was very clean and well taken care of and the people were very nice. My mistake was not knowing what questions to ask. Which is very important and that is about health insurance and what care is available from Medicare and where are the meds coming from. Make sure the unit has their Medicare numbers. So many things. I don't agree with the monthly care charge for those people that can walk and talk, and dress themselves and not need assistance. Overall I would still recommend Juniper Village to others looking.

Juniper Village is a smaller facility with only about 70 or so occupants, so everyone gets to know everyone. Very friendly and welcoming. I would definitely recommend Juniper Village at Mount Joy to others looking.

The community has been very accommodating and especially with communication with the family. The staff are welcoming and like to see the family and they allow the family pets to visit our loved one as well. The staff are very nice and friendly. The community is full private pay and they do not except Medicare.

They were there when my dad needed them and walked me through how it all works.

While the facility and grounds are beautiful, there are many cracks in management. There were a few bright spots during my dad’s 5 month stay but the overall experience was not good.

I play music at Juniper Village, approximately twice a month. The residents are super friendly and love seeing us come in to play. When we get a chance to talk with them, they tell us their stories. The building itself has a warm friendly atmosphere. I can tell the residents are treated well because they all come out to hear us and look happy. We play at many retirement homes and not all residents are well cared for and happy at the others; you can tell from talking to the residents which places are good and which are not. Juniper is great!

This community is small enough to care. Everything about this community is clean and nice. If we have an issue they seem to solve the problem quickly. They have really good communitcation and made sure they kept us updated on covid. I would definitely recommend this community if you can afford it.

AMAZING!!!!!!!! BRILLIANT!!!!!! CARE!!!!!!!!!!!!!!! FOR MY BEAUTIFUL MOTHER!!!!!!! JUNIPER VILLAGE AT MOUNT JOY ARE MY SHINNING STARS!!!!!!! LOVE YOU ALL!!!!!!

My experience with Juniper Village was absolutely positive. The care that they gave my mother was outstanding. The staff was extremely helpful and friendly. Thank you for everything.

While I do not have a loved one living at Juniper Village at Mount Joy, it would be my first choice if I needed a place for my dad to live. My connection with [names removed] is that they are members of the Mount Joy Chamber of Commerce and I am the Chamber Executive Director. Juniper Village at Mount Joy is very involved with the Chamber ([name removed] is on our board) and they support and sponsor community events through the Chamber. We just had Trick or Treat in Downtown Mount Joy/Businesses and Juniper Village at Mount Joy sponsored the candy for the Chamber and [name removed] helped all evening to distribute the candy to more than 600 children. All done while social distancing!! I personally have toured their facility and have had friends that have lived there and it is beautiful, clean and residents are well taken care of!!

I want to thank [names removed] personally for their listening ears and compassionate hearts as they walked our family through the process of the Personal Care admission for our loved one. We are so appreciative of you and all of your staff for taking such great care of all of your residents and also providing a fun and positive atmosphere during these difficult times. Thank you so much!

The outside is kept very nice. My mom is always clean when I go see her. So far we are very satisfied with the precautions they are taking. We are happy with the way they are caring and treating for our loved one. The food has been good.

Very nice establishment and staff. Both my grandmother and great grandmother lived here, and were very well cared for. Was very clean and everyone was helpful and nice. Highly recommend

My mother has lived at Juniper Village for nearly three years. Just last week, she told me that she thought she was in the best place possible. I agree! All the staff are warm. friendly, and cheerful. They are patient and caring. Now that I cannot visit my mother, they water her plants for her and do for her all the little things I used to do. They pay close attention to her pain control and remind her to keep drinking. They gave her excellent care after she broke her hip last fall. I am grateful for all they have done for her, and I am very pleased we chose Juniper Village.

We toured this facility and were blown away with the cleanliness, kindness of employees, attention to detail, and knowledge of staff. We feel so much better knowing that when the time comes, we have the perfect spot to place our aging parent. She will love the warm and caring environment that awaits her at Juniper Village.

We placed my grandmother here when we noticed she needed more assistance with overall care due to her Alzheimer’s and Parkinson’s. We were thoroughly pleased with her care. The staff were amazing and her quality of life was better. I couldn’t have been more happy to visit my grandma with my kids here.

Juniper Village is wonderful. My great grandmother lived at Juniper for many years. She recently passed away and thankfully she was able to do so at what she considered to be her home. And she was right! The care she received while living at Juniper was amazing. You can train staff but you cannot train them to care the way they do at Juniper. I would recommend Juniper to anyone who wants a loving, caring place to take care of their loved one

I visit Juniper Village routinely and see first hand the warm caring environment provided for the residents. I’m my profession, I have the opportunity to visit many senior care homes in the area. I highly recommend Juniper Village of Mount Joy!!