We've had an overall great experience with Autumn House West. The staff are very friendly, rooms are nice, and it's an excellent value for the money spent.... Read more
Autumn House West is an assisted living community located in York, Pennsylvania. At our home, we offer a wide variety of community features. From regularly scheduled on-site activities to off-site events and adventures, we want our residents to enjoy all that life has to offer. We don’t expect you to move in without your furry companion, so we welcome dogs and cats in resident rooms. Our purpose-built community provides supportive individualized care to each and every resident. The attentive care staff of Autumn House strives to create an environment that caters to everyone's unique needs. Visiting loved ones are more than welcome to utilize our free guest parking spaces. If you’d like to learn more about what Autumn House can offer you, contact a Senior Living Advisor!
At Autumn House West, we provide a restaurant-style dining experience with a personal chef and kitchen staff who prepare three meals a day. We also offer specialized dining programs designed to help seniors meet their nutritional needs. To help ensure residents enjoy a diverse cycle of events and recreation, we employ a full-time activities director, and love to celebrate holidays and birthday parties and provide regular musical entertainment. Our specially curated on-site activities...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
39 reviewsOut of 10
5 star
36%
4 star
49%
3 star
3%
2 star
8%
1 star
6%
A Place for Mom has scored Autumn House West with 8.9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Autumn House West has 39 reviews with an average "overall experience" of 3.9 out of 5.
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I toured Autumn House West when seeking Assisted Living for my loved one. The tour and the facility were great! The cleanliness and friendliness were very good. The atmosphere and my tour guide were great, also!
We've had an overall great experience with Autumn House West. The staff are very friendly, rooms are nice, and it's an excellent value for the money spent.
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I really do think they try to make everyone feel welcome. From Day 1, they would call my brother by his name which I know made him feel good! Nursing staff is good with meds, they have a few that there have been issues with, but honestly if you talk to the head nurse, she takes care of it. I would say that I email them if I have any concerns and they are very good at addressing them!
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I toured this community and it was good!
I like it there.
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My loved one seems like to like the food. They have Bingo, and different activities for the residents. The other residents have been very nice, and are very friendly. I picked this place because of the great location, they had an opening available , and theywere able to meet the needs of my loved one. They seem to work with you and make accomodations for your loved one.
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Overall we have had a good experience at Autumn House West. I would tell others just make sure you have all of the information before moving in.
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Autumn House West is very good. They do need more staffing, but my loved ones seem happy here. Sometimes they complain about food, the veggies aren't cooked very good so that makes them too hard to chew. Sometimes the bell isn't answered when needing to go to the bathroom. Aside from that, its a good place to put family member. You'll work with them and communication between the community and myself is good. They called me this week to verify with them about booster shots, so they do let me know when things are going on. My loved ones apartment is nice; it comes with a living room, a bedroom, and a bathroom. I also got them a little fridge. They have two windows, one in each room for natural lighting.
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I liked the community and it was family oriented. Their memory care unit is a secured unit, and we were able to find a community that allowed my loved one to go into assisted living.
The memory care unit seems to be very nice and the staff have been very wonderful to my loved one. They took the memory care unit to the fair and have even done things like a family day for activities for the residents.
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What stuck out was the ease of access of the facility for family. She is no longer here, but it is nothing that they did, they were wonderful. They brought her back from a horrible place that she was in. The activities director [name removed] especially was an amazing person, she was so kind to my mom and we really appreciated her.
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Absolutely don't go there. Great first impression that is not a reality.
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I would recommend the community to others for their loved ones. The cost effectiveness and friendliness stand out to me. My only concern is my loved one still has not seen a doctor and has been in the community for a bit. The care staff were the ones that told me that my loved one still hasn't seen the doctor. I was not given a contact point of person to reach out about my loved one. The follow through with messages left is lacking. My loved one is very happy here.
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I would recommend this community for your loved one. The staff are fine and some are exemplary.
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Autumn House was available when I needed a place for mother due to my physical issues.
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Our tour at Autumn House West was not bad, no complaints. The hallways were maybe a little more convoluted, which made it harder to find your way around. And they just didn't have the ability to provide level of care we thought our loved one would need coming out of a rehab facility.
This has been a better community than others that my friend has been in. They put effort into the care of the memory care residents. The staff communicate well with the families of the residents. The community is making every effort they can to assist the residents.
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I had a virtual tour at Autumn House West. It just didn't seem to be as nice of a facility as the one I ended up choosing, yet it actually cost more.
The friendliness of the staff members are excellent, and the meals and dining service go way above 12 star, they are out of the world good. Also the activities are off the chart they are fantastic. There is always something going on for our loved one to participate in.
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The marketing director is young , so a tried to overlook some of her comments. even With an appointment for our tour she showed us a room with excrement in the toilet and a dirty old toilet that had been removed sitting in the middle of the room. Nope not the place for my Mom.
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See what the neighborhood has to offer and what’s nearby:
Autumn House West offers Studio, 2 Bedrooms, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Autumn House West 8.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (717) 845-7214 to reach a resident at Autumn House West.
To reach a resident at Autumn House West call: (717) 845-7214
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.