Seagrass Village of Port Orange

Everybody is short handed right now and it is hard to keep people working. They are doing the best that they can here under the difficult circumstances of the world right now. Overall I would still recommend Seagrass Village of Port Orange to others looking, I even recommended it to another family members.

We decided to look at Seagrass Village because we had seen the high ratings that it has and my family who works in the industry said they had never had any lawsuits against them. The facility offers multiple levels of care and has multiple floors. My loved one would have been on the second floor which would not have worked. I asked what the evacuation plan would be if there were to be a fire since she cannot walk and they said residents on higher floors would stay in place until the fire department got there and I did not like that answer. The director also seemed to be preoccupied when I was asking questions.

I would tell others Seagrass Village is nice and new. They have three levels of care. The staff seem to be in tune with what the residents needs are. On the weekends it seems they don't have enough staff. My loved one is doing well and is getting attention from the staff they need. The staff is very good to work with. The upper management is excellent. The laundry attendants and caregivers are excellent as well. The head nurse seems overwhelmed by taking care of the entire community; however, she always gets back to me and keeps good correspondence.

This is a beautiful Community, very clean and staff members are friendly. The front desk person was very welcoming and kind. They have a great activities program! They have many options to chose from and the food is delicious.

We are not happy at all with the caregivers in the evenings. There is a shortage of help and my loved one is bedridden and does not get the care that is needed. The day time caregivers are wonderful.

We had a great tour experience with Seagrass Village. It is a brand new facility so everything was super clean and sparkling, all of the staff were really kind. The rooms are beautiful but they are smaller. We did not see many residents out and about and we were looking for a place that had a lot going on.

The staff have been very easy to work with, and very available. Sometimes the wheels turn slow in communities; however, I can reach out to someone and am satisfied with the response time. There is nothing I would change.

I have no complaints about this community. The food is excellent and the service too. The front desk is very helpful and activities are great!

I have made Seagrass Village my home. After I lost my husband I did not think I would ever be happy again, but thanks to all the employees here, I am happy again. They all treat me like family.

This place is like paradise. (Like Disney Resort) We are very spoiled and happy!

Very nice place to live. I enjoy the people, staff and activities.

The staff, particularly the activity directors, go the extra mile to help make our lives Pleasant and to help us carry on with our necessities. At the same time, remain safe from the virus.

Great, would suggest this facility to friends and family.

This place is like the most beautiful resort! Luxury all the way - we are always cruising! So very thankful to be here!

I was happy with this facility only to be surprised with an excessive price increase within the first few months of my mother moving in. This was done with no warning ,discussion or explanation. With the lockdown from Covid19 I have not been able to visit my mother. It is a $550.00 increase! While some increase in her care is acknowledged because I cannot go in..I should have been warned . My heart is heavy with the feeling of being duped from promises of everything I could possibly think of asking before the move in. Now I feel I should have had an attorney ...is there no care about what it is trying to navigate these unknown or misrepresented or misunderstood promises?