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Sapphire at Moran Vista

3319 E 57th Ave, Spokane, WA 99223

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Sapphire at Moran Vista indoor common area
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5 Floor plans
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Susan W - Loved one of resident/client
4.0

This place is incredible, really. My experience looking at different facilities was truly eye-opening. The facilities were on par money-wise but were dreary and very institutional. Sapphire at Moran Vista is comfortable and warm feeling. The staff are pretty much all great and very personable. It just felt right from the very first meeting with [Name removed]! She is genuine, knowledgeable, and has been incredibly helpful through intake to the Medicaid process. Title would say, 'Topnotch place for my mom and my family!' Thank you for helping me find this place. Such a relief to know she's being looked after, cared for and assisted here.... Read more

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About the facility Sapphire at Moran Vista

Sapphire at Moran Vista in Spokane, Washington is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Sapphire at Moran Vista is a community within Sapphire Health Services properties. See all Sapphire Health Services communities.

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Amenities at Sapphire at Moran Vista

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Full kitchen
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

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Reviews

for Sapphire at Moran Vista
3.1(22 reviews)
Write a Review

Cleanliness

3.5

Friendliness

3.5

Meals & Dining

2.5

Care Services

3.2

Activities

3.4

Staff

4.0

Value for Cost

3.2

Overall Experience
10
3
1
1
7
Date Submitted
2
2
3
Reviewer
0
20
2
0
Care Received
2
0
0
1-20 of 22 reviews
Sort by

4.0
Susan W - Loved one of resident/client
Assisted Living
July 26, 2022
Verified Review

This place is incredible, really. My experience looking at different facilities was truly eye-opening. The facilities were on par money-wise but were dreary and very institutional. Sapphire at Moran Vista is comfortable and warm feeling. The staff are pretty much all great and very personable. It just felt right from the very first meeting with [Name removed]! She is genuine, knowledgeable, and has been incredibly helpful through intake to the Medicaid process. Title would say, 'Topnotch place for my mom and my family!' Thank you for helping me find this place. Such a relief to know she's being looked after, cared for and assisted here.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4


0.5
Melody - Toured community
Memory Care
July 25, 2022
Verified Review
My Tour Experience at Sapphire at Moran Vista

This community is the typical memory care you think of and it felt like going back into the dark ages. It felt that the art room was never utilized by the residents. There was a small gathering place for the residents to gather. All the residents shared the same shower.


3.0
John B - Toured community
Assisted Living
November 8, 2021
There is plenty of room for improvement

On June 15th we selected our apartment give them 3 months to paint and install new flooring, at that time I told them I would call them keeping them advised of the progress selling our home and other info determining the day we would move. I kept my end advising them we had a mover coming Sept 9th to pack and again the 9th to let them know our mover would be at the front door on the 10th' the morning of the 10th we were told by the hair dresser our apartment was not ready not by a staff member .we moved into another apartment and moved again 30 days later into the apart, selected. Not a good way to operate.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

4

Staff

3

Value for Cost

4


5.0
Diane - Loved one of resident/client
Memory Care
March 7, 2019
Love this place!

My parents moved to Moran Vista about 6 months ago, Dad in the memory care unit, Mom in an independent living apartment. I have been very pleased with the facility and the care shown for not only my folks, but also myself when I have questions or concerns. [Name removed] the Executive Director and [name removed] the Director of Health Services were quick to make adjustments when my Mom's care needs unexpectedly and temporarily changed. The staff is excellent at keeping me informed of any status changes, and accommodating my desire to remain closely involved in the care of my parents. Although my folks can no longer live "together" they are still able to visit and enjoy meals with each other on a daily basis, which has been invaluable for my dad and his dementia. The care staff are all kind, compassionate, and cheerful with a seemingly genuine desire to make Moran Vista a nice place to call home!

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4

Response from Sapphire at Moran Vista

March 18, 2019

Thank you so much, Diane, for taking time to post your positive thoughts! We love having your parents with us and we are happy to help in any way possible.


5.0
Christina N - Loved one of resident/client
Memory Care
March 12, 2018
Real living for elderly

Two years ago, we moved my dad and his wife to Moran Vista. They both required assistance and adapted easily to the change. Six months ago, my dad required a very high level of care. We are forever grateful that he was able to live at Moran Vista where he was cared for with grace and dignity. His wife required memory care. Although in separate units, the staff made certain that they had meals together and held hands every day. The staff greets every resident by name and seems to really care about each individual. My dad passed away in Hospice care in his own bed at Moran Vista. The caring of staff members at that time was remarkable. He was genuinely loved by everyone there. Moran Vista eased the difficulties of the past few years for our entire family. My dad was happy, content, and at peace. Moran Vista is exceptional.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Sapphire at Moran Vista

March 26, 2018

Thank you for taking the time to post your positive thoughts, Christina. It was an honor to care for your dad and we are still here to serve his wife. We love our residents!


5.0
cm - Loved one of resident/client
Memory Care
February 7, 2018
Thank-you

It has been quite a month for dad. I would like to thank you and your staff for the assistance, concern and care they have provided him and us. We have appreciated everyone’s help to include Irina, Spencer, Melissa, Debra and other caregivers, med techs and staff that should be included but I don’t know their names.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Sapphire at Moran Vista

February 13, 2018

We are so very happy that our care and concern for your dad has helped you and your dad. Thank you for taking time to post your positive thoughts!


5.0
Lisa Pacot - Loved one of resident/client
Memory Care
December 25, 2017
Above and Beyond!

My mom has lived in 3 separate Assisted Living homes and one Adult Family home. Moran Vista has proven itself to be the very best for her. The love, care, and patience they have shown my mother is why I sleep well at night again. They have also been very kind and supportive to me, her daughter. I cannot recommend Moran Vista enough. LOVE them!!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Sapphire at Moran Vista

December 29, 2017

We're so happy to hear your mom's experience at Moran Vista has been the best for her! We love our residents and strive to do our best for them. Thank you so much for taking time to post your positive thoughts!


5.0
Dcos - Loved one of resident/client
Memory Care
December 2, 2017
A great place for full time care

We had a really great experience with our father living at a Moran Vista. He would tell us how much he liked it there. The manager [Removed] was very helpful and kind. A great staff too

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Sapphire at Moran Vista

December 6, 2017

We are so happy your father had a great experience at Moran Vista! We love our residents and strive to make their time here the best it can be.


5.0
Richard - Loved one of resident/client
Memory Care
July 20, 2017
Highly recommend!

Just a few words to express my appreciation to [Removed], Nurse [Removed], and your staff for the care and compassion you have shown to my brother. Our family cannot thank you enough for meeting the challenges my brother's care has presented at times. [Removed] and all the staff are always welcoming and professional. Because of the our family's experience, I highly recommend Moran Vista to anyone seeking senior living or assisted living needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Sapphire at Moran Vista

November 6, 2017

Thank you, Richard, for taking time to let us know your thoughts about the care your brother is receiving at Moran Vista! Our mission and passion is to provide the best environment and care possible for our residents.


5.0
Marc Fleming - Loved one of resident/client
Memory Care
July 14, 2017
Overview

My elderly mother has lived here for the 4 years or so. She came into the facility in rather bad health both physically and mentally. In fact she started out in the lock down area. However with care and time she was able to move to the general population. She is very fragile and they have been very good with her. I greatly appreciate all that they do to keep her going. The Executive Director [Removed] takes a great interest in all the people living there which I know has meant a Great Deal to my mother. Thank You

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Sapphire at Moran Vista

November 6, 2017

We are glad to hear your mother is flourishing at Moran Vista! Thank you so much for taking time to post your positive thoughts!


4.5
anonymous - Loved one of resident/client
Memory Care
June 9, 2017
Mother is Loving it at Moran Vista!

We brought our mother to Moran Vista last December after her husband died. It was a time of much stress, chaos, and unknown. Moran Vista welcomed Mom with open arms and helped her to establish a new life. With the health care, reminders of daily care, many activities at Moran Vista plus the off-site ventures, Mom has really made a 180 degree change and is now loving life. When I called her yesterday, she advised that she would have to call me later as her yoga class was starting. Thank you all at Moran Vista!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Sapphire at Moran Vista

November 6, 2017

We are so happy your mother is happy at Moran Vista! That is what we strive for here! Thank you for taking time to let us know.


5.0
Gina Weldon - Loved one of resident/client
Memory Care
May 2, 2017
Verified Review
It's a long, hard journey

Our sister has been at Moran Vista for 7 months. [Removed], the director, has been incredibly helpful with out difficult situation. I read others' comments and I wish I could tell them how much better Moran Vista has been than the other facilities we have tried since our sister's onset. [Removed] has been so helpful and we see him often when we visit-- something that never, ever happened at other facilities. When we return our sister back after an outing, she is warmly greeted by every staff as we pass. They have been SO kind and considerate. Our sister is not easy to care for so we don't expect her room, clothes, and personal effects to be up to home care standards; group living is very different than home. We are thankful for kindness, safety, and patience.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Sapphire at Moran Vista

May 9, 2017

That's great to hear, Gina! We are happy your sister is having a good experience at Moran Vista. We love our residents and strive to give them the best of care. Thanks so much for taking time to post your positive comments.


4.0
Mary C. - Loved one of resident/client
Memory Care
March 29, 2017
Many positive changes

My mom has been a resident of Moran Vista for seven years. My siblings and my mom and I have seen a lot of staff and administrators come and go over these seven years. About a year ago, [Removed] was hired as Executive Director. It has been the best admin hire to date. He has facilities management background and has worked with this population of people. He has done wonders for the proper running of Moran Vista. Care plans are as they should be, staff is being hired more thoughtfully and training is being done as it should be. I read the reviews others have written, but I would advise those who are considering Moran Vista to please go take a look and talk with [Removed]. I think you will be pleased.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

3

Response from Sapphire at Moran Vista

April 4, 2017

That's so great to hear, Mary! We always strive to provide the best environment of care for our residents. We really appreciate your taking the time to post your positive thoughts!


0.5
Shop Around - Loved one of resident/client
Memory Care
February 15, 2017
Shop Around!

All this company cares about is money. They hook you in and then continue to nickle and dime you. Patient care does not come first. Always dealing with new caregivers becasue they cannot keep employees. Be prepared when you move out because they will charge you astronomical fees for carpet that was not in good shape to begin with so make sure you take pictures if you make the mistake of moving your family member in. There are many better choices out there to chose from so shop around!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Sapphire at Moran Vista

February 22, 2017

Any residents carpet that is left in poor condition including stains, holes, or discoloration will be charged if we cannot properly clean the carpet. We always want to ensure that anyone moving into our community has carpet that is new or in good condition. We have an industrial carpet cleaner that is used to extract the carpet fibers each time an individual moves out of Moran Vista. We take before and after pictures as well as a room inspection list that is provided and the room is viewed carefully prior to sending out any charges to loved ones.


0.5
Saddy Sad-Sad - Loved one of resident/client
Memory Care
September 26, 2016
NOT for Alzheimer's!

Beautiful facility, with lots of friendly, well-intentioned staff ... But this is a veneer, ESPECIALLY in the Memory Wing. The newest and least-skilled caregivers work with Moran's most care-dependent (and highest paying) residents behind the wing's locked door, with little supervision. Communication between caregivers, administrators and family is rarely in sync - "care plans" are just paper. Few Alzheimer's-appropriate activities, little opportunity for exercise. Meals are filled with high-calorie junk food. The entire facility staff, top to bottom, has turned over each year; and is under constant DSHS review. There are more empty apts than ever; and the homey-looking library, theater, billiards and fitness rooms are rarely used. Moran is a good value for those with simple needs, not a place to entrust your parents' lives to.

Cleanliness

1.5

Friendliness

2.5

Care Services

0.5

Activities

0.5

Value for Cost

1.5

Response from Sapphire at Moran Vista

October 6, 2016

Here at Moran Vista we offer a wonderful fourteen bed memory care unit with a spacious outdoor courtyard. All of our care team is carefully screened and selected prior to working in our memory care. We offer a DSHS course of mental health and dementia training to our care team. We write descriptive care plans that we work with families to make sure that we address all of your loved ones needs. We offer plenty of stimulating activities in our memory care including our memories in the making program. There are staffing retention programs that we have in place to ensure staffing retention. We have multiple amenities at Moran Vista that many families use for birthday parties and special events.


3.5
Chris - Loved one of resident/client
Memory Care
September 18, 2016
A good move!

We recently moved our parents to Moran Vista. My mother requires minimal assistance and my father is living in the same apartment without assistance. It has been a very comfortable and friendly place for them. The staff is always available and addresses problems for my parents very quickly. Every staff member greets my parents by name, making them feel special and welcome. My parents feel independent, but have immediate help available when needed. The large private dining room can be reserved for a family dinner. Our meals there have been excellent. The administrator listens carefully to any needs and is in constant communication with the staff. It is truly a relief to have our parents in a safe, very clean and caring place. Our only regret is that we didn't move them sooner!

Cleanliness

4.5

Friendliness

4.5

Care Services

3.5

Activities

3.5

Value for Cost

4

Response from Sapphire at Moran Vista

October 6, 2016

Thank you so much for taking the time to share your positive thoughts! We strive to make our residents feel at home and cared for when they need help.


0.5
anonymous - Loved one of resident/client
Memory Care
August 31, 2016
Staff speaking for your loved ones

Staff is being asked to lie for the company and writr fake reviews. The facility will hire anyone that walks through the door, facility Is under staffed and upper mannagement does not go above and beyond to make it a positive work environment. Corporate will not pay for experienced staff that truly love and enjoy caring for others. Buyers beware,

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Sapphire at Moran Vista

September 19, 2016

We do not create fake review for our community. It’s unfortunate and unnecessary for previous employees who were discharged for misconduct to use Senior Advisor to retaliate against their former employer. We never ask any care team member to fabricate or make-up reviews for Moran Vista. We have a thorough screening process for hiring which includes background check, pre-employment drug screening, and reference checks. We hire care team members that love to work with seniors in our community. We offer many employee perks and create a harassment-free environment to enrich the lives of our residents.


1.5
Unhappy with Care - Loved one of resident/client
Memory Care
July 5, 2016
Do your research

I am ashamed that we placed our family member into this facility. They always seem short staffed and have a high turnover. There’s never a nurse available when I have had questions. We moved in because it seemed like a nice place and was close to us. We were told our loved ones needs would be met, but the care fell short of any kind of standard in our eyes. Management is poor at communicating and offered excuses but no improvements. Have since moved elsewhere. Do your own research but the other reviews on here are pretty accurate. If I would have looked at DSHS and read these reviews there is no way I would have even taken the initial tour.

Cleanliness

2.5

Friendliness

1.5

Care Services

1.5

Activities

2

Value for Cost

1

Response from Sapphire at Moran Vista

July 7, 2016

Here at Moran Vista we always provide quality care to your loved one. We make sure that we have appropriate staffing throughout the community and we have an RN on site throughout the week. We pride ourselves on helping your loved one remain independent as possible while meeting their care needs. Our detailed assessments help to evaluate and make a great care plan that is tailored to your loved ones needs. We have multiple amenities and have exceptional dining choices that are served daily. Please call us today to set up a tour or let us know what we can do to help our door is always open.


0.5
anonymous - Loved one of resident/client
Memory Care
July 3, 2016
Be careful

Placed family member listening of great promises, short on delivery. Rates go up substantially on a annual basis. High staff turn over, very low staff to residence ratio. Scrutinize this one carefully if you are bringing lived one in for memory care. They know full well moving family member, once placed, is very difficult . Would not recommend this facility.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Sapphire at Moran Vista

July 7, 2016

We pride ourselves in having the highest quality caregivers that are thoroughly screened and trained. With the ever growing surge in health care we have high training standards that continue to grow each year. We have implemented retention programs for our caregivers to ensure that your loved one receives continuity of care. Our memory care includes daily activities, a courtyard, and a small homelike environment to make sure your loved one feels like they are at home.


0.5
RJ Smith - Loved one of resident/client
Memory Care
October 29, 2014

I would never put a family member in this facility! The care staff is over worked, under staffed and treated bad by the supervisor and director of nursing. The management team is not friendly. The HR is never there when I go in to see a friend. The building smells. No wonder why Moran was under a stop placement by the state!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


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Frequently Asked Questions about Sapphire at Moran Vista

Sapphire at Moran Vista offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Sapphire at Moran Vista has received an average review rating of 3.1 based on 22 reviews. See all reviews.

Call (509) 443-1944 to reach a resident at Sapphire at Moran Vista.

To reach a resident at Sapphire at Moran Vista call: (509) 443-1944



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.