Brookdale Park Place

It was a very easy experience to move our loved one in. They were very friendly and helpful and answered all of our questions. They've been open whenever we've called with more questions, which has bene nice. The care is pretty good, and they keep us informed if anything has happened. They seem to truly care about our loved one.

This is a good place. Brookdale Park Place is mid-range on pricing. The staff communication with the family has been good. There are three meals a day served and the residents have choices to choose from. There is no housekeeping that is provided in my loved one's unit. There is a small full kitchen in the apartment. There is communal washer and dryers in the hallways for the residents to use.

I am happy with the facility and my father is happy too, I have recommended this community a couple of times.

The community is very clean and they double check the rooms to make sure the residents are safe. They are responsive to the resident's needs. The dining is good. There is a menu for the residents to order off of, and it reminds me of five-star dining. The community is willing to accommodate the resident's food requests as well. Brookdale is willing to transport the resident's to their doctor appointments when needed. They will do the resident's laundry and put it away by request.

It's a beautiful facility. The staff are really caring. I like them - they're all very nice and good people. There's just not enough of them. You do need to advocate for your loved one, but that's pretty true anywhere you would go due to short staffing. Also related to staffing, they don't have enough people to help residents who need assistance get food to their table during meals. The apartment is wonderful with a wonderful view. She has a little patio and gets to see wildlife.

Everyone at the Brookdale Park Place community is super friendly, every time we come to visit the staff and other residents are always saying hi and always have a big smile on their faces. What really stood out to us initially was the overall value and the activities - even though our loved one does not participate in the activities what they offer is good. Based on our experience with Brookdale Park Place we would definitely recommend them to other families

Stay away!!! Shorthanded staff, missed meals that were to be delivered, housekeeping was hit and miss, laundry missing especially sheets, no nursing care especially since nurse that filled in was from over an hour away. Vitals were never taken. We spoke with the director several times and things did not approve. Had someone enter the apartment in the middle of the night without asking or pull cord. Looked into the bedroom and left again. Didn’t feel same in their own apartment.

The staff members here are all really friendly, kind and always want to help. Since covid a lot of the activities have just died down and the communities itself and the surrounding grounds could definitely use some up keep and improvements.

We went with Brookdale Park Place because of the location, it has very easy access for my loved one to get places since she still drives. They were also willing got negotiate on the rent so the value for the money compared to others we saw was great. The apartment sizes vary, my loved one got a 2 bedroom and it is 835 square feet which was the biggest of the ones that we saw. They have some activities provided, but I think they could provide some more. For what my aunt is receiving and the size of her apartment, the value is great. She is very happy here and making a lot of friends. They are pet friendly and she has easy access to walk her dog. We would for sure recommend them to others looking.

It's a great place, make sure you check in once in a while to see what's up. They do not have enough employees. They get behind on some stuff. I think it's due to staffing issues because of covid. They need to be more thorough to make sure patients to get what they need. They need to be more cautious.

The staff wasn't bathing my loved one like they should have. My loved one and myself have had to take trash out because of the community being short staffed. The community is to bringing meals to my loved one, and they aren't always making them up to my loved one's room in a timely manner.

Our in-laws love getting three solid meals a day and they love their room which has a really nice view. Every time we come to visit we have always found the staff members to be helpful and attentive. We picked this community because our loved ones can age in place and transition just to different buildings without moving communities completely. We would recommend Brookdale Park Place to anybody.

The community is older and the rooms are unique so make sure you see the room that you are renting. the first floor is partially underground and I didn't see any air-conditioning unit so the upper floors may be warmer. I would recommend this community because they have several care levels, but the community is big and that can make it feel impersonal.

Awesome amenities that justify the cost and make some others actually more expensive. Seems to have a kind tender heart for the needs of elderly

We do like the location, the apartments and the facility itself. However we get no feedback at all regarding the treatment plan our loved one is supposed to be on. We have asked for months to get anything at all and once we did we were shocked at what little treatment was in place. Our loved one is not getting the care they needed and we are not getting the feedback we need.