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Preston House

4910 Harris Woods Blvd, Charlotte, NC 28269

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Anonymous - Loved one of resident/client
5.0
Preston House is a Safe and Caring Community

This is a good community for memory care. The staff is caring, and I feel safe leaving my loved one here. There are three meals a day served to the residents and the meals are good. It would be nice to see what the upcoming meals will be for the residents. The activities are okay, it would be nice to see a little more engagement with the residents to participate in the activities. There is nice calendar of activities that are available, it would be nice to see more follow through on these activities.... Read more

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About the facility Preston House

Preston House is a memory care community in a quiet residential area with close access to a variety of community services and amenities. Located in Charlotte, North Carolina, Preston House has close access to medical facilities and pharmacies for continued medical care. There are also plenty of grocery stores in the area. Residents and their family and friends will have plenty of options for entertainment with shopping centers, movie theaters, and community parks all nearby.

At Preston House, caregivers provide a variety of services and activities to ensure all residents' needs are met. A medically trained 24/7 staff is on site at all times, ready to assist your loved one with personal care. Regular visits from specialized occupational therapists are available to residents to aid development, recovery, improvements, and maintenance of skills needed for daily living. Speech therapy services are provided by trained and certified speech-pathologists as well. Medication managers are present to ensure all residents receive their prescriptions.

Seniors at Preston House won’t have to worry about daily life tasks, weekly housekeeping, and linen services. Residents also have access to professional transportation services to medical and personal appointments.

The community offers a respite care stay perfect for those recovering from...

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Preston House is a community within Navion Senior Solutions properties. See all Navion Senior Solutions communities.

Pricing for Preston House

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Preston House

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Meals Provided

Room Amenities

Respite or Short Term Stays Offered
Ground Floor Units
Air Conditioned

Facility Amenities

Transportation & parking

Transportation at Cost
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Live Musical Performances
Live Dance or Theater Performances
Light Therapy Programs

Reviews

for Preston House
4.3(27 reviews)
Write a Review

Cleanliness

4.5

Friendliness

4.6

Meals & Dining

4.3

Care Services

4.5

Activities

4.3

Staff

4.8

Value for Cost

4.3

Overall Experience
17
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3
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1
Date Submitted
4
5
7
Reviewer
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19
8
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Care Received
27
1-20 of 27 reviews
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5.0
Anonymous - Loved one of resident/client
Memory Care
December 5, 2022
Verified Review
Preston House is a Safe and Caring Community

This is a good community for memory care. The staff is caring, and I feel safe leaving my loved one here. There are three meals a day served to the residents and the meals are good. It would be nice to see what the upcoming meals will be for the residents. The activities are okay, it would be nice to see a little more engagement with the residents to participate in the activities. There is nice calendar of activities that are available, it would be nice to see more follow through on these activities.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
September 27, 2022
Verified Review
Great staff

My wife had some behavioral problems and they were willing to take her here at Preston House. I am happy that she is here because this facility focuses solely on memory care. It is far away from our house, but it has worked out great. It was designed for memory care and you can tell by the lay out. All of the rooms are close by. All of the staff are very friendly and know everyone's names and their likes and dislikes. They also get to know the family members as well. We are very pleased and would definitely recommend to others looking for memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

4.5

Care Services

4.5

Activities

4

Staff

5

Value for Cost

5


3.0
Anonymous - Toured community
Memory Care
September 14, 2022
Verified Review
Review for Preston House

There was not too much social interation. It was an open space, which allowed them to see what was going on with the residents. It was not a a bad facility, but did not seem to be a good fit for my loved one.


4.0
Mike S - Loved one of resident/client
Memory Care
June 29, 2022
Verified Review
Adequate care in this difficult time

Overall they do a pretty good job. I think, like everywhere, they are having problems with staffing. The food is lacking and communication between Preston House and our family is lacking as well. For example: posting the menu for upcoming meals of that week is a hit or miss. When we visit, what's posted is often incorrect or there's nothing posted at all. They are also slow to respond to email requests, phone calls, or any type of communication. But they are understaffed from a management standpoint as well. Our move in process was fine. We had some things we wanted moved out of the room, and they got it moved out in time like we asked. It's still an overall pretty good place, and they do provide adequate care in this difficult time.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

2

Staff

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
June 8, 2022
Verified Review
A nice community that gives excellent care

The community is very clean and the staff members have been so friendly. Overall we have been very happy and pleased with the care our loved one has been receiving these last couple months. The activities director has done a really good job trying to engage the residents and she gets them out on the patio when the weather is nice for some respite care. The meals look to be very nutritious and there are snacks in the afternoons. We would recommend this community to others based on our experience.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Kathleen - Loved one of resident/client
Memory Care
August 12, 2021
our best place

What an excellent loving facility. This was the most wonderful place, my husband could ever go to for his final days. They did everything possible to make him comfortable. There aren't enough words to explain the love and kindness we received.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kathy B - Loved one of resident/client
Memory Care
June 14, 2021
Verified Review
It is absolutely incredible

We are the biggest supporters of this community, if we had a book we could fill it up with all the positive things to say about Preston House. This place is beyond good, do not look anywhere else, this is an oasis for your loved one. The care was absolutely spectacular, and these staff members had to of been handed picked because we have no idea where they came from. They are some of the most caring, loving, and respectful individuals we have ever encountered. They were more then willing to be king, generous, words cannot explain how wonderful this place was. Our loved one had many many problems and issues regarding his health and they handled his care with ease. They were always there for him if he needed something, and were more then accommodating to our family. Anytime we came to visit they welcomed us with open arms. From day one the food was fabulous we could not believe how good it was. Being a nurse myself i could not believe how clean and well kept this community was. There were never any fowl smells, no red flags or anything out of place. . The social director is amazing and always had games going on for the residents. Everything was top notch, we can confidently say we are so proud of this community

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tammy N - Loved one of resident/client
Memory Care
August 11, 2020
Worth every pennies!

We had to find a memory care facility for my aunt [name removed] last year and in a very divine fashion, we were blessed to find Preston House Memory Care. I used to own a home care business so I'm a little leery about leaving a loved one in someone else's care where I can't see what's going on versus having her at the house where I have some kind of control on witnessing care. But I can attest to this place because my aunt was very happy being a resident there. The staff were very caring, a lot of them went above and beyond to make sure my aunt was well taken care of, including protecting her from any interference from anyone or anything that may deviate her from her care. They were always communicating with me on her status, her care, and or anything that she may need. We lost our aunt this year(2020) from natural causes, but on her home going service, a few of the staff came to speak about my aunt that made me feel just that much more appreciative of their team. I know my aunt [name removed] is smiling down from heaven when she heard what the staff had said about her, but as someone who was in charge of making sure she received the best care we can afford, Preston House was definitely well worth it! From my family, thank you staff of Preston House for all the things that you've done to make sure my aunt [name removed] was comfortable, taken care of, and safe.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
anonymous - Toured community
Memory Care
March 1, 2018

I can't say to much about the place - other than they have an very annoying and no way personable automatic service. Not a great 1st impression. Left messages - no call backs. I'd hate to think it was an emergency.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.5
anonymous - Loved one of resident/client
Memory Care
September 23, 2017

My dad spent his last three years of life at Preston House. His health actually improved shortly after he was admitted. I believe by getting the staff medical team to adjust his meds allowed this improvement. The owner and administrators were excellent and were always available to answer questions and make corrections as necessary. The facility is always clean and I never notice any odor. The caregivers were right there when needed with loving care and attention. The food service was very good and on time every day although he really did not care to eat. I do not think daddy could have spent his last years in a better place since home was not an option.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
August 11, 2017
Verified Review
A nice community for care

We are very happy with care of my father. The staff has been very good to him. We have been happy that he likes the care and the menu of healthy meals. They offered him to participate in activities. We would recommend this clean and nice environment for other families for the care of a loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
anonymous - Toured community
Memory Care
July 14, 2017
Verified Review
Had a nice homey feel

We really liked this community as soon as you walked in the door it gave you a sense as you being in your own home. The staff was never nice and helpful answered all of our questions on the tour, in fact, the owner happened to be on the site that day and came out and took the time to talk to us which I thought that was great. The only thing my mom didn't like was there wasn't enough area to walk around in

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.0
anonymous - Toured community
Memory Care
February 2, 2017
Verified Review

They need more caregivers. It's very clean.Its very expensive I feel like some of the promises and details are not met. They have mixed up his meals and laundry.I think there is not enough people to watch. They should have more people to care for sick people. The lady at the front desk is very helpful.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
January 10, 2017
Verified Review
I am pleased!

My friend is doing well at this community. They keep the community clean. The staff are attentive and they offer daily activities. The food is good they offer snacks during the day and they give them plenty of water. I would recommend this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
December 14, 2016
Verified Review
Focused on their residents!!

What we like the most about the Preston house is that they are focused on Alzheimer and dementia patients, so we know my mother in law is receiving the best care. The last time I went to see her, we had thanksgiving dinner and it was very delicious. The people are nice and treating her well, she is very happy. They will be having a Christmas dinner on the 21st. The building itself is kept clean as a whistle. My mother in law is receiving 24/7 care, and we couldn't be happier with this place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Frank & Carol Herbst - Loved one of resident/client
Memory Care
November 25, 2016
Preston House CAH 11/25/16

After a significant search we moved my wife's mother in Preston House primarily due to the facility cleanliness and warmth of the staff. We have been very pleased and Mom has settled in well. Preston House is an intimate, caring facility, focused on memory care and we are very happy with our selection.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
September 15, 2016

This facility is designed with the needs of Alzheimer's residents in mind. Just the right amount of space and very clean. The on staff psychiatrist is a major plus as my father will be able to continue under his care. The staff are engaged from the cleaning staff to the management staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Daughter Julie - Loved one of resident/client
Memory Care
August 16, 2016
Verified Review
A Place for Dad

This is a review based on about 10 days of service -- and so far, so good. This Assisted Living memory care unit is for people with dementia but few other diseases/conditions. Each resident has a private room, which is wonderful. Cable tv is available in the room (extra cost) and there is enough room to bring a favorite recliner, end table, bookcase etc. The rooms are not big but comfortable and there is a large private half bath. There is a community shower/bath room and residents are taken there either 2 or 3 times a week, and the room is not left unattended. Everything is very clean and so far it has never smelled of "bodily fluids". The layout is simple: rooms around the perimeter, with two center areas -- a living room and a dining area. There is room for twenty residents. This arrangement is repeated twice -- one for all women, the other for men and quiet women (I'm not making this up). Dietary needs do not seem to be a problem. The kitchen provides three meals a day and three snacks. I think most of the meals are prepared on site but not sure -- the kitchen is very small. The snacks are small packaged items such as teddy grahams or pudding. All straightforward, and popular with the residents. The activities are also basic. Popcorn and a movie on TV, maybe someone coming in to play the piano for 30 minutes, bible study, etc. I was attracted to The Haven with the elaborate activities, larger outdoor areas, ice cream parlor, field trips, etc, but it was overwhelming for my parents and they reacted much better to the humbler settings at Preston House. Staff is friendly and seems to genuinely appreciate questions and participation from family. The management was matter of fact about a lot of my questions and this place is too small to have sales staff, marketing strategies and so on. I very much appreciated this, it was hard for me to go through the process emotionally. the caregivers seem to know what they are doing. I saw one who needed to prod a resident to take a shower, and she was insistent but not in any way unpleasant, either physically or verbally. The monthly fee is composed of a base rate plus an add-on depending on the level of care needed. They were able to work with me on this, which was also tremendously appreciated. Also, many things were already included. Extras are: incontinence supplies (wipes and depends), medicines, podiatry services (manicures included), hair cuts, and transportation services (such as to the doctor's). Yesterday I took dad to the doctor's and the look on his face when he went back to Preston House was one of coming home. I feel very blessed that this place was available.

Cleanliness

5

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
November 8, 2015

All residents seemed fully engaged, content. Friendly staff and EXTREMELY attentive to each resident. President of Preston House quite knowledgeable and very honest. Nursing Manager very caring. Appears that staff is quite eager to get to know each resident personally - their likes, dislikes, idiosyncrasies so that the memory care resident can be treated with respect and dignity. I would be totally at peace to move my mother to this outstanding facility!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
D Odell - Loved one of resident/client
Memory Care
September 23, 2015
Verified Review

Presto House is Much nicer than the previous place my Mom was in. She is doing much better and seems happier!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 27 reviews

Neighborhood around Preston House

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Frequently Asked Questions about Preston House

Preston House offers Studio. Learn more.

Preston House has received an average review rating of 4.3 based on 27 reviews. See all reviews.

Call (704) 921-9279 to reach a resident at Preston House.

To reach a resident at Preston House call: (704) 921-9279



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.