About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Preston House

4910 Harris Woods Blvd, Charlotte, NC 28269

8.6
Review score
33 reviews
Add review
8.6
Review score
33 reviews
5 star
61%
4 star
21%
3 star
9%
2 star
3%
1 star
6%
See all reviews
8.4
Review score
1458 reviews
51 facilities
For pricing & availability:
(866) 374-4058
Preston House
Preston House
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Rich H
-
Family/friend
5.0
Mom is doing great at Preston House.
I was in a bind. I had to find a place for my mom fast. She was being priced out of her current Memory Care facility. Then I met up with Candice Myers at Preston House in Charlotte. From my first meeting I felt like we were home. My mom was welcomed and fit right in. [name removed] w

About the facility
Preston House

Preston House is a memory care community in a quiet residential area with close access to a variety of community services and amenities. Located in Charlotte, North Carolina, Preston House has close access to medical facilities and pharmacies for continued medical care. There are also plenty of grocery stores in the area. Residents and their family and friends will have plenty of options for entertainment with shopping centers, movie theaters, and community parks all nearby.

At Preston House, caregivers provide a variety of services and activities to ensure all residents' needs are met. A medically trained 24/7 staff is on site at all times, ready to assist your loved one with personal care. Regular visits from specialized occupational therapists are available to residents to aid development, recovery, improvements, and maintenance of skills needed for daily living. Speech therapy services are provided by trained and certified speech-pathologists as well. Medication managers are present to ensure all residents receive their prescriptions.

Seniors at Preston House won’t have to worry about daily life tasks, weekly housekeeping, and linen services. Residents also have access to professional transportation services to medical and personal appointments.

The community offers a respite care stay perfect for those recovering from...

Read more

Senior living options offered

Memory Care

Pricing
for Preston House

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Preston House

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Compare

Preston House
Preston House

4910 Harris Woods Blvd, Charlotte, NC 28269

Sunrise of Providence
Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

Legacy Heights Senior Living Community community exterior
Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277

Summit Place of South Park community exterior
Summit Place of South Park

2101 Runnymede Ln, Charlotte, NC 28209

8.6
Review score
33 reviews
8.6
Review score
33 reviews
5 star
61%
4 star
21%
3 star
9%
2 star
3%
1 star
6%
9.5
Review score
67 reviews
9.5
Review score
67 reviews
5 star
44%
4 star
33%
3 star
13%
2 star
0%
1 star
10%
9.2
Review score
51 reviews
9.2
Review score
51 reviews
5 star
49%
4 star
39%
3 star
8%
2 star
2%
1 star
2%
9.1
Review score
44 reviews
9.1
Review score
44 reviews
5 star
43%
4 star
32%
3 star
2%
2 star
14%
1 star
9%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Preston House

8.6Review score33 reviews
8.6
Review score
33 reviews
5 star
61%
4 star
21%
3 star
9%
2 star
3%
1 star
6%
Navion Senior Solutions
8.4
Review score1458 reviews51 communities
Write a review
A Place for Mom has scored Preston House with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Preston House has 33 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
4.4
Meals & Dining
4.0
Activities
4.1
Value for Cost
4.2
A Place for Mom has scored Preston House with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Preston House has 33 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Navion Senior Solutions
8.4
Review score1458 reviews51 communities
Logo for Navion Senior Solutions
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Lori - Family/friend
Memory Care
January 18, 2024
5.0
Verified Review
Great home away from home
My loved one is a resident at Preston House. The facility is very caring. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Preston House
January 19, 2024
Hi Lori, Thank you so much for taking the time to share your positive experience! Recommendations like yours mean a lot to us, and we truly appreciate your trust in our care and services. If you ever have any specific feedback or if there's anything more we can do to enhance your loved one's experience, please don't hesitate to let us know. We're honored to be a part of their journey.
Anonymous - Family/friend
Memory Care
July 27, 2023
2.0
Verified Review
Not a good experience at Preston House.
I said very clearly that my husband needed assistance toileting but when I wasn't there he only seemed to get assistance in the morning and maybe at night. I had to clean feces from all over the bathroom several times as well as from under his fingernails. I made it very clear he has stage 4 kidney disease yet water was only offered at meal times until we provided a mini fridge for his room and I supplied him with 6 bottles of water each day. They consistently served him food I explicitly told them he would not eat. If they give a residents meds at night, they wake them up to give them to them around 9:30-10:00 pm instead of prior to them retiring for the night. Most residents are in their room except for meals or they sit/nap in front of the TV in the living room. I wanted him to receive socialization instead of watching TV all day long and most of the time when I wasn't there he was in his room watching TV. Now he's going to adult day care three days a week and is getting socialization and it's a much better situation. He did not leave on good terms. When I checked him out I didn't realize they only gave me 2 day's worth of meds...they didn't send any of the refills so I had to scramble to get new scripts for him so he wouldn't miss any doses of his meds, especially his BP meds. I feel really bad for some of the residents because while my loved one was there and I was visiting I could go get a CNA to let them back into their rooms so they could toilet, ask for toilet paper for them for their bathrooms, paper towels, etc. A lot of them do not have family visiting regularly and don't have anyone to advocate for them.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
1
Response from Preston House
August 9, 2023
We appreciate you taking the time to share your concerns. Your feedback is crucial to our ongoing efforts to enhance the care and services we provide. We are taking your comments seriously and are committed to making necessary improvements. Our team will review our procedures to ensure all residents receive the attention and care they deserve. We value your insights and invite you to contact our Regional Director of Operations, Andrew Dellinger, at andrew.dellinger@navionsl.com to share any further issues or suggestions you may have. Thank you for helping us to improve and provide the best possible care for our residents.
Anonymous - Toured community
Memory Care
July 18, 2023
4.0
Verified Review
Tour experience
I toured with and really liked Preston House. Out of all of the places that I looked, this facility was my second choice. I loved [name removed] at Preston House, she was wonderful. I just liked the Bridge to Rediscovery program at [facility name removed].
Response from Preston House
July 20, 2023
Thank you for visiting Preston House and sharing your positive feedback about our community. We respect and support your decision to choose a community with a program that better suits your current needs. If you ever need assistance or have any questions, feel free to reach out. Wishing you all the best in your search for the right place for your loved one. Thank you for considering Preston House!
Rich H - Family/friend
Memory Care
May 31, 2023
5.0
Verified Review
Mom is doing great at Preston House.
I was in a bind. I had to find a place for my mom fast. She was being priced out of her current Memory Care facility. Then I met up with Candice Myers at Preston House in Charlotte. From my first meeting I felt like we were home. My mom was welcomed and fit right in. [name removed] was able to show me around and explained everything in an easy process. She really stepped up for me and my mom in a difficult situation. [name removed] toured us around Preston House and everyone was so friendly. We met Drey who keeps the place neat and in shape. We could have talked all day. I met [name removed] the Wellness Director and she took such a great interest in my mom. I could keep going on but I just want to say - I am so glad we found [name removed], [name removed], [name removed] and all the other people at Preston House. Mom is doing great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Preston House
June 1, 2023
Hi Rich, Thank you for sharing your positive experience with our community! We're glad that you and your mom felt welcomed and at home right from the start. Our dedicated team is committed to providing exceptional care and creating a friendly environment. We're thrilled to hear that your mom is doing great in our community and that we're able to provide her with the care and lifestyle she deserves. If you need anything in the future, please don't hesitate to reach out.
Kaye - Family/friend
Memory Care
April 5, 2023
5.0
Best heartbreaking decision I ever made
[name removed] and [name removed] made this painful decision to place my husband of 61 years in Preston House almost painless. They genuinely cared about my husband and listen to my fears and concerns. This has been hardest decision in my life and the pain of doing this was unbearable but [name removed] and [name removed] made me feel at ease and at peace I will always be sad that at 84 years old I had to place him in a Alzheimers facility but I do have peace I put him in the Preston House. I'm heartbroken but everyone has been so kind, caring and professional. I cried all the way home but I found some inner peace knowing my soul mate is in good hands with Preston House staff, plus I made two new friends. Nothing but praises from first call to actually taking my husband and leaving him at Preston House. Thank you Preston House for giving me the peace I needed to go on without him.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Preston House
April 7, 2023
Hi Kaye, Thank you so much for choosing our community and sharing your positive experience with us. We are honored that you trusted us to care for your husband during this difficult time. We are pleased to hear that our team members provided you with compassionate and professional care and advice that was able to give you peace of mind. Your kind words are very much appreciated and we will continue to work hard to provide the best possible care for your husband and all of our residents. If you ever need anything, please do not hesitate to reach out to us.
anonymous - Family/friend
Memory Care
April 5, 2023
1.0
Verified Review
Needs improvement
Based on our experience and what we think Preston House community could improve on - is their communication, they could have better staff, and to be honest and not mislead family members with information.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Preston House
April 6, 2023
Thank you for your feedback and we're sorry to hear about your negative experience at our community. We value open and honest communication and will strive to investigate what can be done to improve. We appreciate you bringing these issues to our attention and always feel free to reach out to our Regional Director of Operations, Mark Kane, at mark.kane@navionsl.com to discuss matters further.
Anonymous - Family/friend
Memory Care
December 5, 2022
5.0
Verified Review
Preston House is a Safe and Caring Community
This is a good community for memory care. The staff is caring, and I feel safe leaving my loved one here. There are three meals a day served to the residents and the meals are good. It would be nice to see what the upcoming meals will be for the residents. The activities are okay, it would be nice to see a little more engagement with the residents to participate in the activities. There is nice calendar of activities that are available, it would be nice to see more follow through on these activities.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Family/friend
Memory Care
September 27, 2022
5.0
Verified Review
Great staff
My wife had some behavioral problems and they were willing to take her here at Preston House. I am happy that she is here because this facility focuses solely on memory care. It is far away from our house, but it has worked out great. It was designed for memory care and you can tell by the lay out. All of the rooms are close by. All of the staff are very friendly and know everyone's names and their likes and dislikes. They also get to know the family members as well. We are very pleased and would definitely recommend to others looking for memory care.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
5
Meals & Dining
4.5
Activities
4
Value for Cost
5
Anonymous - Toured community
Memory Care
September 14, 2022
3.0
Verified Review
Review for Preston House
There was not too much social interation. It was an open space, which allowed them to see what was going on with the residents. It was not a a bad facility, but did not seem to be a good fit for my loved one.
Mike S - Family/friend
Memory Care
June 29, 2022
4.0
Verified Review
Adequate care in this difficult time
Overall they do a pretty good job. I think, like everywhere, they are having problems with staffing. The food is lacking and communication between Preston House and our family is lacking as well. For example: posting the menu for upcoming meals of that week is a hit or miss. When we visit, what's posted is often incorrect or there's nothing posted at all. They are also slow to respond to email requests, phone calls, or any type of communication. But they are understaffed from a management standpoint as well. Our move in process was fine. We had some things we wanted moved out of the room, and they got it moved out in time like we asked. It's still an overall pretty good place, and they do provide adequate care in this difficult time.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
2
Value for Cost
4
anonymous - Family/friend
Memory Care
June 8, 2022
4.0
Verified Review
A nice community that gives excellent care
The community is very clean and the staff members have been so friendly. Overall we have been very happy and pleased with the care our loved one has been receiving these last couple months. The activities director has done a really good job trying to engage the residents and she gets them out on the patio when the weather is nice for some respite care. The meals look to be very nutritious and there are snacks in the afternoons. We would recommend this community to others based on our experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Kathleen - Family/friend
Memory Care
August 12, 2021
5.0
our best place
What an excellent loving facility. This was the most wonderful place, my husband could ever go to for his final days. They did everything possible to make him comfortable. There aren't enough words to explain the love and kindness we received.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kathy B - Family/friend
Memory Care
June 14, 2021
5.0
Verified Review
It is absolutely incredible
We are the biggest supporters of this community, if we had a book we could fill it up with all the positive things to say about Preston House. This place is beyond good, do not look anywhere else, this is an oasis for your loved one. The care was absolutely spectacular, and these staff members had to of been handed picked because we have no idea where they came from. They are some of the most caring, loving, and respectful individuals we have ever encountered. They were more then willing to be king, generous, words cannot explain how wonderful this place was. Our loved one had many many problems and issues regarding his health and they handled his care with ease. They were always there for him if he needed something, and were more then accommodating to our family. Anytime we came to visit they welcomed us with open arms. From day one the food was fabulous we could not believe how good it was. Being a nurse myself i could not believe how clean and well kept this community was. There were never any fowl smells, no red flags or anything out of place. . The social director is amazing and always had games going on for the residents. Everything was top notch, we can confidently say we are so proud of this community
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Activities
5
Meals & Dining
5
Tammy N - Family/friend
Memory Care
August 11, 2020
5.0
Worth every pennies!
We had to find a memory care facility for my aunt [name removed] last year and in a very divine fashion, we were blessed to find Preston House Memory Care. I used to own a home care business so I'm a little leery about leaving a loved one in someone else's care where I can't see what's going on versus having her at the house where I have some kind of control on witnessing care. But I can attest to this place because my aunt was very happy being a resident there. The staff were very caring, a lot of them went above and beyond to make sure my aunt was well taken care of, including protecting her from any interference from anyone or anything that may deviate her from her care. They were always communicating with me on her status, her care, and or anything that she may need. We lost our aunt this year(2020) from natural causes, but on her home going service, a few of the staff came to speak about my aunt that made me feel just that much more appreciative of their team. I know my aunt [name removed] is smiling down from heaven when she heard what the staff had said about her, but as someone who was in charge of making sure she received the best care we can afford, Preston House was definitely well worth it! From my family, thank you staff of Preston House for all the things that you've done to make sure my aunt [name removed] was comfortable, taken care of, and safe.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
March 1, 2018
1.0
I can't say to much about the place - other than they have an very annoying and no way personable automatic service. Not a great 1st impression. Left messages - no call backs. I'd hate to think it was an emergency.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Memory Care
September 23, 2017
4.5
My dad spent his last three years of life at Preston House. His health actually improved shortly after he was admitted. I believe by getting the staff medical team to adjust his meds allowed this improvement. The owner and administrators were excellent and were always available to answer questions and make corrections as necessary. The facility is always clean and I never notice any odor. The caregivers were right there when needed with loving care and attention. The food service was very good and on time every day although he really did not care to eat. I do not think daddy could have spent his last years in a better place since home was not an option.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4.5
Activities
5
anonymous - Family/friend
Memory Care
August 11, 2017
5.0
Verified Review
A nice community for care
We are very happy with care of my father. The staff has been very good to him. We have been happy that he likes the care and the menu of healthy meals. They offered him to participate in activities. We would recommend this clean and nice environment for other families for the care of a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 14, 2017
3.5
Verified Review
Had a nice homey feel
We really liked this community as soon as you walked in the door it gave you a sense as you being in your own home. The staff was never nice and helpful answered all of our questions on the tour, in fact, the owner happened to be on the site that day and came out and took the time to talk to us which I thought that was great. The only thing my mom didn't like was there wasn't enough area to walk around in
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
February 2, 2017
4.0
Verified Review
They need more caregivers. It's very clean.Its very expensive I feel like some of the promises and details are not met. They have mixed up his meals and laundry.I think there is not enough people to watch. They should have more people to care for sick people. The lady at the front desk is very helpful.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
January 10, 2017
4.0
Verified Review
I am pleased!
My friend is doing well at this community. They keep the community clean. The staff are attentive and they offer daily activities. The food is good they offer snacks during the day and they give them plenty of water. I would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 33 reviews

Amenities
at Preston House

Healthcare Services

  • Memory Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • BBQs or Picnics
  • Reminiscence Programs
  • Birthday Parties
  • Holiday Parties
  • Dances
  • Devotional Activities On-Site
  • Live Musical Performances
  • Light Therapy Programs
  • Live Dance or Theater Performances
  • Activities On-site

Neighborhoods
around Preston House

See what the neighborhood has to offer and what’s nearby:
Preston House in google map

Frequently Asked Questions
about Preston House

Preston House offers Studio. Learn more.

A Place for Mom has scored Preston House 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 921-9279 to reach a resident at Preston House.

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Photo of Taylor Glen

Taylor Glen

3700 Taylor Glen Lane, Concord, NC 28025
Starting at $X,XXX+ monthly
Cadence at Huntersville community exterior

Cadence at Huntersville

250 Commerce Centre Dr, Huntersville, NC 28078
Starting at $X,XXX+ monthly
9.2
Review score
20 reviews
9.2
Review score
20 reviews
5 star
55%
4 star
20%
3 star
15%
2 star
10%
1 star
0%
Studio, 1bd, Semi-Private
Cadence Huntersville has been in the town of Huntersville for 5 successful years. Cadence houses both residents needing assisted living and a specialized secured setting for those with Alzheimer’s disease and dementia. A strength of our community is the ability to age in place and transition care...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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