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Pioneer Village

805 North 5th Street, Jacksonville, OR 97530

36 reviews
Add review
5 star
70%
4 star
19%
3 star
8%
2 star
0%
1 star
3%
See all reviews
For more information about senior living options:
(866) 374-4058
Pioneer Village
Pioneer Village
1919 Photos available
88 Floor plans available
Pioneer Village in google map
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Judith B
-
Resident/client
5.0
Fantastic Place to Stay
This has been an incredible place. I've told others to consider moving here, because the people are friendly, the food is good, the place is clean, and it feels secure. You're well taken care of here - in fact almost too much! Like every place else, Covid has had dramatic effects. We'v

About the facility
Pioneer Village

Welcome to Pioneer Village, your community oasis in Jacksonville, Oregon. We are proud to provide residents with independent living and assisted living services and know how far a friendly face and compassionate care can go. We are located in the suburbs of Medford in an area rich with history — as one of the region’s first placer gold claims during the gold rush. Our beautiful, serene campus is located near area shopping, restaurants, and parks, making it an ideal location for residents looking to stay connected to the community.

Community Amenities and Services

We specialize in providing memory care, diabetic care, ambulatory care, incontinence care, and medication management services for residents. Our staff of highly trained caregivers know that no two residents are exactly the same, and we pride ourselves on providing personalized, need-based care. A community support system of various therapists, doctors, and nurses supplement what our in-house caregivers provide, to help ensure your ongoing health care needs are met.

Come experience the Pioneer Village difference, where we work hard to provide delicious and nutritious meals with three chef-prepared meals in our restaurant-style dining room. Need dietary accommodations? We are happy to work with you and your care team to...

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Senior living options offered

Assisted Living

Independent Living

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Compare

Pioneer Village
Pioneer Village

805 North 5th Street, Jacksonville, OR 97530

Bonaventure of Medford indoor common area
Bonaventure of Medford

2530 E Mcandrews Rd, Medford, OR 97504

Table Rock Memory Care community exterior
Table Rock Memory Care

2636 Table Rock Rd, Medford, OR 97501

The Springs at Veranda Park residents
The Springs at Veranda Park

1641 Veranda Park Drive, Medford, OR 97504

Review score not available
8.8
Review score
15 reviews
8.8
Review score
15 reviews
5 star
52%
4 star
27%
3 star
7%
2 star
7%
1 star
7%
8.6
Review score
15 reviews
8.6
Review score
15 reviews
5 star
74%
4 star
13%
3 star
0%
2 star
0%
1 star
13%
8.6
Review score
11 reviews
8.6
Review score
11 reviews
5 star
82%
4 star
18%
3 star
0%
2 star
0%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for Pioneer Village

36 reviews
5 star
70%
4 star
19%
3 star
8%
2 star
0%
1 star
3%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Pioneer Village with 0 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Pioneer Village has 36 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.5
Care Services
4.5
Staff
4.2
Meals & Dining
3.6
Activities
4.5
Value for Cost
4.3
A Place for Mom has scored Pioneer Village with 0 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Pioneer Village has 36 reviews with an average "overall experience" of 4.5 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Gary S - Toured community
Independent Living
August 2, 2023
5.0
Very nice community!
I met with this community's marketing/sales manager and was very impressed by his knowledge of the community, what housing options were currently available and other amenities they had to offer prospective residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pioneer Village
August 3, 2023
Hi Gary S, thank you so much for your positive comments about Pioneer Village! Please let us know if there is anything else we can do for you; we are more than happy to help!
Carla Bender - Toured community
Assisted Living
May 26, 2023
5.0
Everyone is super nice and welcoming here
[name removed] the manager does a great job managing everyone and is so patient and respectful to all the seniors. The residents were so welcoming and happy. The apartments are really spacious and nicer than many of the other places we toured. My lunch was good but I heard some grumbling that there is room for improvement. The building design is not the best if you have trouble walking yet are otherwise still wanting to live independently. A lot of walking to the dinning room. I wish the main building that is for assisted living had central air without the wall units. I hope they remodel that aspect. Otherwise, it is a wonderful choice of a place to live and so much nicer than most of the other places we toured.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
2
Response from Pioneer Village
May 31, 2023
Thank you for your kind words, this wonderful review, and for your suggestions! We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again, and have a wonderful day!
Suzanne F - Toured community
Independent Living
March 30, 2023
5.0
Introducing [name removed]
I was accompanying a friend, [name removed], to acquaint herself with what Pioneer Village had to offer. We were both highly impressed with the facility and with our hostess, [name removed]. Everything was in order, the hospitality genuine, the surroundings well maintained and attractive. The low rise buildings let in a lot of cheerful light. The residents seemed happy and hospitable and welcoming.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Pioneer Village
April 4, 2023
Thank you for your kind words! We appreciate you touring our community.
Chari Malek - Family/friend
Assisted Living
January 5, 2022
1.0
Disappoint beyond measure Shouldn't even get 1 star
Our family member moved in just before Covid hit and the staff, food (especially), resources, etc., have gone down hill since our first visit. For years my loved one had their eye on Pioneer Village and when it was time to move into independent living we were all quite excited. We have not felt that excitement since. They got moved in, Covid hit, and Pioneer Village had every excuse in the book for the decline of services. Yet, the loved ones have continued to pay their rent and 2022 starts with a rent increase. We have written letters, complained verbally, and wait patiently for the lack of services to change. They don't even respond. The residents move in there with the anticipation they would receive and experience all the things Pioneer Village advertises. Not the case.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Pioneer Village
July 12, 2022
Resident care is our number one priority. Please reach out to our Home Office hotline so that we may address your concerns directly. You can reach the hotline voicemail by calling: 1-877-736-4022 or by emailing hotline@radiantseniorliving.com.
anonymous - Toured community
Independent Living
July 29, 2021
4.0
Verified Review
Tour of Pioneer Village
Pioneer Village is a very nice facility. It was a hard choice for us. We were looking during Covid times, and they did the best with what they had. They brought us lunch out, and we sat in the car and talked with them over video.
Response from Pioneer Village
July 12, 2022
Thank you for sharing your experience, and have a wonderful day!
Judith B - Resident/client
Independent Living
March 31, 2021
5.0
Verified Review
Fantastic Place to Stay
This has been an incredible place. I've told others to consider moving here, because the people are friendly, the food is good, the place is clean, and it feels secure. You're well taken care of here - in fact almost too much! Like every place else, Covid has had dramatic effects. We've had several small outbreaks, and both times they lost staff. They've struggled to maintain staff since then. There have been some bumps in the road, but overall it's been a very good experience.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pioneer Village
April 7, 2021
Thank you for your thoughtful review. We appreciate your kind words and are happy to hear that you feel safe in our community. Covid has hit our industry especially hard from a staffing perspective, but we remain committed to ongoing recruitment of staff members who can provide the level of care our residents have grown to rely on and trust.
Cecilia - Toured community
Assisted Living
March 19, 2021
5.0
Visit to Pioneer Village
I had a brief tour of the premises, and although I wasn’t able to visit inside because of Covid restrictions, found the property clean and pleasing to walk around. [name removed] was a pleasure to meet, and she was able to answer all my questions,
Cleanliness
5
Friendliness
5
Value for Cost
5
Response from Pioneer Village
April 1, 2021
Thank you for taking the time to share your tour experience. We appreciate your kind words!
Robin - Family/friend
Independent Living
October 21, 2020
3.0
Verified Review
Great Location, Lacking in Finess
The welcome staff, administrative staff they were not very friendly to us. I'm not sure what happened with these teams. The receptionist seemed friendly, but you never knew what she would do behind your back. We spoke to the administrator on our way out of the community. I waited for a month-and-a-half for a returns call. After several phone calls, I finally walked into the community to speak to her. The staff was friendly, and the front line employees weren't as friendly as they could be. The food wasn't as good, and the community stated it was because of COVID. The community did have some bar-be-ques for the residents. There was a time where my loved one got lost out in the local communities. My loved one had to stop by a restaurant to find his way back. The manager of this restaurant called Pioneer Village, and the community wasn't willing to take responsibility for my loved. This is because the community kept stating that this resident is in independent living and we don't have any responsibility for this residents.. The food was cold, not as healthy, and didn't included silver wear on the table for the residents.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
3
Activities
4
Response from Pioneer Village
November 16, 2020
We are disappointed to hear that your experience was not one that reflects our commitment to our residents and family members. We encourage you to reach out to our comments and concerns hotline, found on our website, to share your experience with our team so that we may address your concerns more fully.
Judith Baalman - Resident/client
Independent Living
October 15, 2020
4.5
Homeless Newbies
On [date removed], as a result of wildfires in southern Oregon, my 78-year-old handicapped husband and I were homeless. Our home and RV were both totally destroyed and we were heartbroken. Hundreds were displaced in our area and there was a dearth of housing units, particularly ones that were handicap accessible. I happened upon a website called "A Place for Mom", and I entered our information. A short while later I received a call from [name removed] who doesn't usually work on Sundays, but saw my request and reached out. Long story short, about two weeks later we were able to move in to Pioneer Village. We love our new home! From [name removed] initial contact with us, to moving in to our lovely apartment, to enjoying everyday life here--the whole experience is wonderful! The residents are friendly and welcoming, and the staff goes out of its way to help us in any way possible. Oh yes, the housekeeping is great and so is the food! God is so good and we thank Him for helping us find Pioneer Village!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from Pioneer Village
November 16, 2020
Thank you Judith! We are honored to have you as part of the Pioneer Village family.
anonymous - Resident/client
Independent Living
July 17, 2020
4.0
Our New Home
My husband and I have been enjoying independent living here for almost 10 months and enjoy this small, intimate community of caring residents and staff. It’s been so easy to make many new friends here among both. Our apartment is comfortably spacious and services have been very good. With the challenges presented by the coronavirus we continue to applaud our staff for keeping all residents safe while keeping our lives and activities as normal as possible. This quiet residence with lovely views, easy access to pleasant walking areas and small town businesses has made retirement transition from home ownership very smooth for us.
Cleanliness
4.5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4.5
Response from Pioneer Village
September 1, 2020
We are so honored that you and your husband are a part of the Pioneer Village family! Thank you for taking the time to share your experience with living at our community, and especially for sharing your kind words about how are team is dealing with this unprecedented time and keeping our residents safe.
anonymous - Family/friend
Independent Living
July 15, 2020
4.5
Pioneer Village
The virus is not welcome at Pioneer Village in Jacksonville, Oregon! Neither snow nor rain nor heat nor the gloom of COVID can keep us from visiting our Dad there! Visits have moved from indoors to outdoors where the parking lot has taken on a new look. The awesome staff has created safe covered spaces, complete with tables, chairs and ample room for physical distancing. Many of the weekly activities have shifted outside as well for residents, friends and family to enjoy “together”. When it comes to safety and sanitation Pioneer Village is taking great care of their community and families. Things look a bit different for now but spirits are high and we’re all looking forward to a return to normalcy. In the meantime Thank You Pioneer Village for all that you are doing. The [name removed] Family
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from Pioneer Village
September 1, 2020
Thank you for taking the time to share your experience with Pioneer Village. We appreciate your kind words about how our staff has worked to keep families seeing each other safely during this time.
anonymous - Family/friend
Independent Living
July 24, 2019
5.0
Verified Review
Review of Pioneer Village
Dad is very happy hear. He enjoys his large group of friends. The staff is awesome.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pioneer Village
July 30, 2019
We appreciate you taking the time to comment on your family's experience with Pioneer Village. Our staff will greatly appreciate your kind words!
anonymous - Family/friend
Independent Living
July 23, 2019
5.0
Verified Review
Review of Pioneer Village
Wonderful staff. Great community to have my dad staying in. Very well kept. Very nice location.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pioneer Village
July 30, 2019
Thank you for your kind words!
anonymous - Resident/client
Independent Living
July 23, 2019
4.0
Verified Review
Review of Pioneer Village
Staff is terrific. At time through, I wonder if the home office in Portland knows how to accommodate senior citizens, especially ones in assisted living, as a most inappropriate carpet was installed in an assisted living hallway plus other areas.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Pioneer Village
July 30, 2019
Thank you for taking the time to share your experience with Pioneer Village. We appreciate your kind words about our staff. We apologize that you do not feel that the carpet was appropriate and will share your thoughts with the team. However, we assure you that our Home Office staff has generations of experience working with seniors, many of them starting in the community as staff and working their way up throughout the years.
Geri and Erik Leedin - Resident/client
Independent Living
July 22, 2019
5.0
Verified Review
Review of Pioneer Village
My husband and I have lived at Pioneer Village in assisted living for almost 5 years. It was the best move we could have made. My hubby is in the 5th year of Alzheimer's and the care staff and med techs are so kind and caring. We feel safe here also.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pioneer Village
July 30, 2019
Thank you for choosing our community as home. We are so blessed to have you both as part of the Pioneer Village family. We appreciate your kind words.
anonymous - Family/friend
Independent Living
November 16, 2018
5.0
Verified Review
Review of Pioneer Village
My dad has lived in Pioneer Village for 5 1/2 years and it's been an awesome and caring community. He began on independent living a few years ago as his needs warranted. It's a comfort for me to know he's so well cared for and safe. The staff is truly wonderful and caring. Gives me peace of mind!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pioneer Village
November 20, 2018
Thank you for taking the time to share your family's experience with Pioneer Village. We appreciate you sharing about the level of safety and peace-of-mind our team works hard to provide.
anonymous - Industry reviewer
Independent Living
November 16, 2018
5.0
Verified Review
Review of Pioneer Village
Excellent facility. All my patients love the services that Pioneer offers.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pioneer Village
November 20, 2018
Thank you for taking the time to comment on your experience referring to our community. We appreciate your kind words.
anonymous - Industry reviewer
Independent Living
November 16, 2018
3.0
Verified Review
Review of Pioneer Village
Well set up, easy to find when I am looking for to get information on a patient. Staff friendly. Could be better educated on safe transfers
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Pioneer Village
November 20, 2018
Thank you for sharing your experience with our community. We will share your concern with our management team.
anonymous - Industry reviewer
Independent Living
November 16, 2018
5.0
Verified Review
Review of Pioneer Village
This facility is a pleasure to be able to residents. Very homey atmosphere and helpful staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pioneer Village
November 20, 2018
Thank you for sharing your experience with our community!
anonymous - Family/friend
Independent Living
November 15, 2018
5.0
Verified Review
Review of Pioneer Village
Very pleasant atmosphere. Very congenial staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Pioneer Village
November 20, 2018
Thank you for taking the time to comment on your experience with our team.
Viewing 1-20 out of 36 reviews

Amenities
at Pioneer Village

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Professional Chef
  • Special Dining Programs
  • Guest Meals
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Full kitchen
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Fireplaces

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Library
  • Meeting Room
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Game Room
  • Fitness Center
  • Billiards Lounge
  • Movie or Theater Room

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Bridge Club
  • Bible Study Group
  • Birthday Parties
  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Wine Tasting
  • Other Religious Services
  • Devotional Activities On-Site
  • Community Service Organizations
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Cooking Club
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Activities On-site
  • BBQs or Picnics
  • Tai Chi
  • Happy Hour
  • Day Trips and Outings
  • Walking Club
  • Resident Band or Musicians
  • Dances
  • Yoga / Chair Yoga
  • Water Aerobics
  • Live Musical Performances
  • Activities Off-site
  • Visiting Chaplain or Priest

Neighborhoods
around Pioneer Village

See what the neighborhood has to offer and what’s nearby:
Pioneer Village in google map

Frequently Asked Questions
about Pioneer Village

Pioneer Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Call (541) 899-6825 to reach a resident at Pioneer Village.

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Photo of Avamere at Waterford

Avamere at Waterford

760 Spring St, Medford, OR 97504
Starting at $X,XXX+ monthly
Studio, 1bd, 2bd
Photo of Fountain Plaza Retirement

Fountain Plaza Retirement

1441 Morrow Rd, Medford, OR 97504
Starting at $X,XXX+ monthly

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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