Prestige Senior Living Arbor Place

3150 Juanipero Way, Medford, OR 97504

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About the community Prestige Senior Living Arbor Place

Prestige Senior Living Arbor Place (AZ)
Medford, OR

Prestige Senior Living Arbor Place offers caring assisted living and memory care services to seniors in the Rogue Valley Oregon area. We are located in a quiet neighborhood near the Centennial Golf Club, an ideal location for enjoying both activities in town and country drives throughout the Willamette Valley. Medford is just 15 miles away from Ashland and its famed Shakespeare Festival which is enjoyed by many of our residents and their families.

Our specially trained memory care staff offer activities and recreation that allows for individual dignity and focuses on enriching the lives of our residents. We have an enclosed courtyard for safety as well as dementia friendly dining programs and reminiscence and pet therapy.

Our activities and outings are designed to promote socialization, learning and fun. Some of our residents’ favorite activities include:

•Therapy dog visits
•Social hours with live music
•Trips to local casinos
•Sewing club
•Poker club
•Exercise classes
•Lunch outings to local restaurants

Our comfortable apartments have all the amenities of home along with special safety features such as emergency call systems in each apartment, kitchenettes, roll in showers and individual climate...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Prestige Senior Living Arbor Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Prestige Senior Living Arbor Place

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Podiatrist
Dentist
Physical therapist

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Handicap accessible

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard

Transporation & parking

Complimentary transportation
Uncovered parking

Services

Beautician
Grocery shopping and errands
Housekeeping

Common areas

Indoor common areas
Indoor atrium
Barber shop
Beauty salon

Pets

Cats allowed
Dogs allowed

Recreational areas

Arts and crafts center
Billiards lounge
Game room
Jacuzzi

On-site dining options

Private dining room

Activities

Devotional activities offsite
Visiting chaplain or priest
Protestant services
Bible study group

Reviews for Prestige Senior Living Arbor Place

3.6

(18 reviews)

Write a Review

Cleanliness

4.0

Care services

3.5

Staff

4.0

Meals & dining

5.0

Activities

3.7

Value for cost

3.4

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-18 of 18 reviews
4.0
August 30, 2021
anonymous - Child of resident/client
Better than what I can do at home. Hoping that it will get better.

They're not very good on communication. That's the number one drawback - their communication and follow-though is not the best. I think that they're understaffed, but I understand that everybody is right now. The staff they do have are new, inexperienced, and overwhelmed. They're very nice, but they're overwhelmed. There's just not enough of them to give the care the residents deserve, and my loved one has fallen a couple of times since moving in.


4.0
March 5, 2019
Debra Fenton - Loved one of resident/client
Caring staff

While they have had some recent challenges with staffing. The current staff seem to be truly caring individuals who try hard to make sure that all of the clients needs are met.


2.5
December 13, 2018
TKStout - Loved one of resident/client
Cannot recommend

We moved mom in at 2:00 p.m. on a Saturday. We had already moved her furniture in, so we were arriving with just mom and her personal effects. Her hospice worker stopped by a few hours later and discovered that no one had come in to meet mom or check on her. He went down and found a med tech and brought him back to mom's room. After they left, my sister and I decided to stay overnight, and we're so glad we did! By 10 a.m. the next morning NO ONE had come to check on mom, dispense her meds, or bring her any food. We called the public relations person and complained. One caregiver stopped by after that. However, the first thing she did was ask what mom's name was. Apparently she didn't even look at mom's file before she came in. When she saw mom was asleep, she left without taking any vitals or removing her meds from the room. A while later, someone from the kitchen came in to take her lunch order. They delivered it and picked up the tray later. We never saw another soul. Finally, at 3 p.m. I went down to reception and complained. Mom had been there for 24 hours and was receiving no care whatsoever. My sister and I had dispensed her meds (which were still in their original containers) and took care of her bathrooming needs. After that, three PAs came to mom's room to take care of her. Needless to say, we were nervous to leave mom alone there. Sadly, she passed away 10 days later, but because of our experience, I hesitate to recommend this place.


5.0
November 14, 2018
Anonymous - Loved one of resident/client
Best Assisted-Living place in Medford OR

Our Step-mom has made her home at Prestige Senior Living Arbor place Medford, OR for approximately 3-4 months. She is just so thrilled to be living in a place that is nice and clean with employees who want to be there working with the senior generation. Both the employees and residence are very friendly and welcoming. My step-mom no longer has to worry about cooking meals for herself. She feels like she is living in a dream. The view from her apartment is fantastic, she sees the mountains to the SE and loves to watch the stars at night. She could not ask for a better place to live. We are happy to know she is in a place we can trust to care for her better then we were able to before she moved into Prestige.

Response from Prestige Senior Living Arbor Place

November 15, 2018

It makes our heart happy know that your step-mom is happy in our community and that your family is satisfied with our service. Thank you for the glowing review and giving us the opportunity to show how wonderful the staff at Arbor Place is!


3.0
February 7, 2018
Anonymous - Toured community

We're not needing assisted care at this point. A smaller-sized facility, so probably not suited to our specific needs at this time.


1.5
April 19, 2017
Laura - Loved one of resident/client
No good in their Expressions Memory Care

We had to pull our mom out from their memory care facility after only a month and a half. She gained 30 lbs in 2 weeks and was horribly bloated on her ankles and hands, the staff actually said "oh, I didn't really notice." They placed a roommate in with our mom [Removed] and yelled at her to get out everyour time my mom was just trying to be in her room, then they called my mom's doctor to complain that OUR mom had anger issues... because she was upset at being yelled at. When our mom got a bad stomach bug, they sent her to the hospital, when we brought back 3 days later, they hadn't cleaned the vomit or diarrhea off the carpet or walls yet. Her sheets were still missing and half her clothes were missing. It took us another 3 or 4 days to get them to finally locate her comforter. They are terribly understaffed, and absolutely awful communication skills, and really just failed at taking good care of our mother with alzheimers. We were so disappointed.


2.5
December 19, 2015
Anonymous - Toured community
Verified Review
Definitely Some Issues

They had some issues at the facility. They failed to shower my mother for three weeks. They did not clean her apartment or strip her beds, as they were suppose to in our agreement. They just claimed it was a communication issue. They have some employee issues and staffing issues though.


4.0
May 18, 2015
Anonymous - Loved one of resident/client
Verified Review
A good experience so far

We have had a good experience so far. Everything has been going good. It is a very clean facility. The staff is very nice.


3.0
May 7, 2015
Anonymous - Loved one of resident/client
Verified Review
Staff could be a little more professional

It was just very emotional for me to put my mother there. I think the staff could be a little more professional and not so much kidding around. They shouldn't have personal talks. My mother very seldom has her clothes on and I see other people walking around with her clothes on. Her costume jewelry is missing. The snacks I bring her go missing. I also think the bathrooms should be cleaned more. My overall rating is 3 stars.


5.0
April 23, 2015
Anonymous - Toured community
Verified Review
My fathers house...

Its a beautiful place,but due to my fathers point of view ,hes no longer there. Dad insisted on going back home over all,the facility is great! I've been there a couple of times,and when I was there,the staff was excellent! I'm in Ohio so my sister was there mostly,while there,no issues. I think that is the place my father should be,not at his residences ,but around people that will make sure he is safe. Home is where dad would rather be. No changing that!


3.5
September 8, 2014
Family Member - Loved one of resident/client
Verified Review
I think they are doing a pretty good job

I think they are doing a pretty good job, but my mom isn't entirely happy. It's clean, and the staff is friendly, and they are responsive. I know she would like more food choices, and there seems to be less people here than the place she moved from, there were more people to mingle with there that she likes. It seems like a lot of the places we looked at had more medical facilities, where this place was more social. The layout of the room was perfect, and she has a great view.


3.0
June 6, 2014
Anonymous - Toured community
Verified Review
June 2 tour. Larger facilit...

June 2 tour. Larger facility, similar to Meadowlark but with more going on. I liked the monthly 'themes'. Rep knew patients, spoke to those in Memory Care side very lovingly. The 1-bedroom was very nice. Possibly too busy for Dad.


5.0
April 21, 2014
Anonymous - Loved one of resident/client
Verified Review
We really liked the openness, airiness, and the friendliness of the staff.

We really liked the openness, airiness, and the friendliness of the staff. My 3 for this community is that my dad is used to 24/7 care. We’re not sure if it’s a good fit for my dad. On St. Patrick’s Day they had a gathering and I visited unexpectedly. I was pleasantly surprised to see my dad involved with other residents and an entertainer who had come in. The have afternoon gatherings. Whenever we consider a community for our families, we always have to check out a community. The two communities that are with my dad take great care of him.


4.0
December 19, 2013
Anonymous - Loved one of resident/client
Verified Review
Generally very happy with the service...

Generally very happy with the services provided to my two loved ones, one in assisted living and one in memory care. The facility is nicely appointed and they report that the food is good. The staff is very friendly and helpful and anxious to please. As with any service provider, its a good idea to follow-up and make certain that you get clarity and fully understand who (family or facility) is responsible for any given item/situation. They do not appear to be understaffed, as this sort of facilities sometimes are and have delivered the promised services. Overall, I have only good feelings about the Arbor Place facility and staff.


4.0
November 21, 2013
Son - Loved one of resident/client
Verified Review
Working Well!

The value is a hard one because the price of the service plan has gone up from when we first put dad in there. I'm still a little bit confused about why. I guess their initial assessment was too early and when the cost went up it was based on the first 30 days when his behavior was absolutely terrible due to dementia. I think they needed to get a finer adjustment on his meds. We finally got his meds under control and now it's working really well so hopefully the price will go down next month. I like, her name is Eunice, she's like a supervisor of the caregivers. She is always nice whenever I call. I like her a lot. Arbor Terrace like a resort and the food is really good. We ate there and it's 10x than the food at the last place. It's 3 levels. They have a little theater room with a big flat screen TV. There's even a pool table and a shuffle board game. There is a reading area. They have a section of memory care. We toured the memory care side. The lady that supervises that is very in tune with providing activities for the residents and they seem happy. They have a blended environment where my parents stay in the assisted living but if dad needs to go to memory care they take him there.


3.5
October 25, 2013
Daughter - Loved one of resident/client
Verified Review
Mom is in Independent Living

They recently have changed ownership within the last couple of weeks. We didn't know was happening until after it happened. I think it's fine but it's always a change and it affects all the people who work there which of course affects all the residents. It was a little uncertain for a while because they didn't know if anyone was going to lose their jobs. If I had a question about the bill I wasn't sure who to contact. Both my brother and I thought that I would just go and visit mom and purchase groceries and take mom to appointments since I living in the same town. I would say that I don't know how she would get the things she needed if I wasn't there doing them for her. She has short term memory issues so it hard for her to remember to do small things like buy more toilet paper. She's in the independent living so there are meals and housekeeping. The housekeeping is okay. I think the meals that I've had there are not incredible, they're just okay. They do offer activities. A real plus is the folks that work there have an understanding for people who are having memory loss issues since they have memory care. I appreciate that because although mom is independent she does have some memory loss issues and the last thing we want in someone to get impatient with her.


3.0
August 2, 2013
A Place For Mom Customer - Toured community
Verified Review
Really like Melinda, the Sa...

Really like Melinda, the Sales Manager here. She has followed up w/me several times trying to get someone to come and take a tour. I would like K to check this place out. Pricing starts at $2,490 for no level of care studio. $375 extra/mo give 15 hrs of assistance/mo-level one care.


4.0
December 25, 2012
A Place For Mom Customer - Toured community
Verified Review
This is a good place but too many lat...

This is a good place but too many late stage Alzheimers patients mixed in with the moderate stage patients.


Neighborhood around Prestige Senior Living Arbor Place

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Frequently Asked Questions about Prestige Senior Living Arbor Place

Prestige Senior Living Arbor Place offers Studio, 1 Bedroom and Semi-Private. Learn more.

Prestige Senior Living Arbor Place has received an average review rating of 3.6 based on 18 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.