
Authenticity can't be faked - it shows. I'm very impressed with Pacifica Oakland Heights. Pacifica is what it says it is. The mood in the Dementia Care facility is light and warm. In the exercise class, two of the residents are going through the steps with a smile and a sense of humor. When you walk into any room, the residents turn their faces toward you, like they expect to have a conversations. And they do. The staff is always saying, "Hi Miss [name removed]," "Hi [name removed], did you have a good walk?" Everyone's story is listened to. "Your dad is here today? Where? Over by the bench? I see him!" The residents seem genuinely emotionally healthy. I chose a good place for my Mom.... Read more
Find the highest quality care for your loved one in our comprehensive care community. Independent living, assisted living, memory care, and respite care programs allow for individuals and couples alike to make Pacifica Senior Living Oakland Heights their home without the worry of moving as their health needs change.
Located in Oakland, California, mature palm trees and manicured landscaping welcome your loved one to our community. Through our front door and into our stylish interiors, rich, dark-wood accents and plush seating create a luxurious and inviting atmosphere where your loved one is sure to find lasting friendships and proper care in capable hands.
Our dedicated staff is available around the clock to give your loved one the individualized care they need at a moment’s notice and can provide a wide array of services, including medication management, assistance with activities of daily living (ADLs), and more. Housekeeping and laundry services can also be provided, freeing your loved one of day-to-day burdens and allowing them to enjoy their retirement to the fullest.
Inside our elegantly-furnished, restaurant-style dining room, delectable meals are made fresh by our professional culinary staff and can be tailor-made to fit any diet, so your loved one doesn’t have...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
(124 reviews)
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4.3
When residents press the call button pendant, the caregivers come in and clear the button to show they responded, say they will be right back, but they never return. The director of nursing is an LPN not an RN. On my mother's last day at the community ,my mother asked for help to use the bathroom, , no one responded, she waited 5 hours, and after that they said" you know your mother is not the only resident here". During the height of the COVID pandemic, their screening process for visitors was inconsistent and unsafe. When I would bring concerns to the director of nursing, she asked her staff and they denied the accusation. Any awful experience with inadequate care on every level.
Response from Pacifica Senior Living Oakland Heights
December 30, 2021Your review is very concerning to us. We would appreciate if you would contact our community by calling (510) 255-2108 to speak with our Executive Director about your recent experience.
After visiting around 8 other communities, I ultimately chose Pacifica because of the staff. The grounds of the community are great, however the care giving staff is amazing. They went above and beyond the call of duty so many times and even did things they were not asked or required to do. They also had very little staff turnaround and as a result, the care was better and we were able to get to know them much more personally. The people here are what makes the community great. Even after my mother passed away, they are still continuing to show compassion and caring, which is greatly appreciated. When the Covid-19 pandemic came about, we noticed the cleanliness of the community drop. As one of the only allowed visitors, I noticed my mother's room was not being cleaned regularly, so I started cleaning it myself. After some of the pandemic restrictions were lifted, we noticed the cleanliness go back to normal.
Response from Pacifica Senior Living Oakland Heights
June 9, 2020Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!
The community is very clean, and they keep my mother very clean as well. Keep very good track of her clothes. At her past community, the staff would lose her clothes a lot, which does not happen anymore at Pacifica. My mother used to speak very good English, however, now at 99 she is no longer is able to do so. The staff has been very accommodating with this and even has Spanish speaking staff on site that have been extremely helpful. My mother has received very good care for the price. We are very happy that we have been able to keep her in a great place that is still within budget. Personal care is very good. Mother is now in hospice and to ensure her safety during the Covid-19 pandemic, we are not allowed to visit her physically. The community has done a great job of keeping us up to date on her care, even though we are unable to be with her.
Response from Pacifica Senior Living Oakland Heights
May 14, 2020Thank you for your positive review, we appreciate your kind words! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear this.
The marketing director gave me a tour of the premises and two available cottages to rent as a prospective resident. I am very impressed w/ this independent senior living facility in terms of staff, especially [names removed], the marketing director. The setting is peaceful, the small lawns, garden beds and tranquility of lawn,. As one resident told me getting in her wheelchair, looking up at the warm sun his face: "This is the umbrella of good."
Response from Pacifica Senior Living Oakland Heights
April 30, 2020Victor, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
Some great things about this facility it is a nice environment inside and outside. The staff are helpful and we get three nutritious meals a day and often get treats. As a retiree, I am active here mentally, physically, and spiritually. There are activities I can participate in, an exercise room, live entertainment and church service. Also being here I am still connected with the outside community through joy rides, doctor's appointments, shopping, concerts, and other outings we are taken to. During this time of Covid. 19, I feel safe because of the precautions that are taking place.
Response from Pacifica Senior Living Oakland Heights
April 30, 2020Hi Sadie!! Thank you so much for your kind words, we love you!!!!!
I really enjoy living here. I am currently in assisted living but will be moving into independent living. Everyone is very nice here.
Response from Pacifica Senior Living Oakland Heights
April 30, 2020Marvin Lawrence, thank you for your kind words and this wonderful review!
The place is very nice, the people are nice too.
Response from Pacifica Senior Living Oakland Heights
April 30, 2020We appreciate your positive review about your recent experience with us!
[Name removed] says that he is perfectly comfortable at Pacifica. He likes the quiet and the margaritas are very good.
Response from Pacifica Senior Living Oakland Heights
April 30, 2020We appreciate your positive review about your recent experience with us!
I like it here at Pacifica. The staff is very friendly and they take good care of me. They try hard to meet the resident's needs. I came only to stay for 2-3 months and I've been here almost 4 years.
Response from Pacifica Senior Living Oakland Heights
April 30, 2020Hi Rick Leicher! We're so happy we were able to help you out!
[Name removed] says the food needs work. The activities were fun and the caregiving is very good.
Response from Pacifica Senior Living Oakland Heights
April 30, 2020Thank you again for taking the time to let us know how we did. We hope you have a great day!
We chose Pacifica Senior because of [names removed]. We were made to feel safe and we connected. The best there. I feel that Pacifica Oakland Heights is a tremendous place.
Response from Pacifica Senior Living Oakland Heights
April 30, 2020Judith Moore, thanks for your praise and kind comments about our team.
Excellent and caring staff help make my mom feel food about moving from her beloved family home to the Oakland Pacifica community. I feel most appreciative that we selected Pacifica for her care.
Response from Pacifica Senior Living Oakland Heights
October 4, 2019Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!
My visit was very nice and all the employees were very helpful
Response from Pacifica Senior Living Oakland Heights
September 17, 2019Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
Really a nice facility that takes good care of it's community members. Feels like a home- not too sterile/formal. Nice event for 92nd birthday! Music, great food, well hosted.
Response from Pacifica Senior Living Oakland Heights
September 17, 2019Hi, your wonderful feedback and rating mean a lot to us.
Thanks for the party, STAFF
Response from Pacifica Senior Living Oakland Heights
September 17, 2019Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
Lovely place, very nice, dedicated staff. This would be a nice place to live
Response from Pacifica Senior Living Oakland Heights
September 17, 2019Hi, we are very happy we could provide you with a positive experience!
My father has lived in Pacifica for four years it is a wonderful place the care is exelent the staff are wonderful [name removed] we just adore and my father is loved here!
Response from Pacifica Senior Living Oakland Heights
September 17, 2019Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
For birthday celebrations for my Dad, [name removed]. Good food, happy atmosphere, attentive staff. Glad to see residents enjoying the party. Thank you!
Response from Pacifica Senior Living Oakland Heights
September 17, 2019Hello, we're happy to hear you had such a positive experience with our team!
We very much enjoyed the tour of the facility. [Name removed] is an excellent representative for your company. We appreciated her professionalism and manner very much. She made us feel very welcome.
Response from Pacifica Senior Living Oakland Heights
September 17, 2019Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
My loved ones live or lived at this community. Very nice place, attentive caregivers and always clean and decorated. The food is great and there are plenty activities for your loved on.
Response from Pacifica Senior Living Oakland Heights
September 17, 2019Hello, thank you for your kind words and this wonderful review!
See what the neighborhood has to offer and what’s nearby:
Pacifica Senior Living Oakland Heights offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Pacifica Senior Living Oakland Heights has received an average review rating of 4.3 based on 124 reviews. See all reviews.
Call (510) 534-3637 to reach a resident at Pacifica Senior Living Oakland Heights.
To reach a resident at Pacifica Senior Living Oakland Heights call: (510) 534-3637
4.8
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4.2
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.