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VERIFIED PARTNER
4500 Gilbert Street, Oakland, CA 94611
For pricing & availability:
5 star
54%
4 star
23%
3 star
7%
2 star
7%
1 star
9%
8.5
Review score
16300 reviews
369 facilities
1818 Photos available
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Kay F
-
Loved one of resident/client
5.0
Best fit for mom
My mother in law loves the care and ambiance at the Point. She likes the size-not too small, not too big. Food has been good and her care team makes her feel special. Staff was very helpful with move in. We like that it is close to where we live. We wish the room was ADA accessible as she is in a wheelchair most often. But she can stand up from her wheelchair in the bathroom and hold on to the counter and wall. Although she is shy/tired to join, it seems like there are interesting activities every week.
About the facility The Point at Rockridge
The Point at Rockridge strives to provide a warm, friendly environment with options for independent living, assisted living, and memory care. This community’s campus in Oakland, California, offers a comforting, neighborhood-style atmosphere with a variety of amenities throughout.
To create carefree retirement experiences, The Point at Rockridge offers a range of services and safety features. These include home maintenance, weekly housekeeping, emergency call systems, and a touchless temperature scanning kiosk. For memory care residents, The Point at Rockridge provides compassionate care through specially trained staff and a variety of therapies to give proper support to those going through memory loss.
In the dining room, residents can enjoy fresh dishes from a menu that’s inspired by their favorite homestyle meals. The community also features a number of signature dining programs that honor mealtime traditions, give back to the local community, and teach new cooking skills.
The Point at Rockridge features an array of on-site amenities that create its vibrant surroundings, including a pool table, theater, landscaped courtyard, lounges, fitness center, and more.
State licensing information
To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory.
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Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for The Point at Rockridge
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
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1 Bedroom
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Memory Care
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1 Bedroom
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Semi-Private
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Independent Living
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Point at Rockridge
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Compare
The Point at Rockridge
4500 Gilbert Street, Oakland, CA 94611
Lake Park Senior Living
1850 Alice St, Oakland, CA 94612
Mercy Retirement and Care Center
3431 Foothill Blvd, Oakland, CA 94601
Lakeside Park
468 Perkins St, Oakland, CA 94610
6.9
Review score
43 reviews
6.9
Review score
43 reviews
5 star
54%
4 star
23%
3 star
7%
2 star
7%
1 star
9%
8.9
Review score
15 reviews
8.9
Review score
15 reviews
5 star
53%
4 star
27%
3 star
13%
2 star
0%
1 star
7%
8.5
Review score
13 reviews
8.5
Review score
13 reviews
5 star
54%
4 star
31%
3 star
15%
2 star
0%
1 star
0%
8.0
Review score
8 reviews
8.0
Review score
8 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Amenities at The Point at Rockridge
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- International Cuisine
- No Sugar
- Guest Meals
- Organic
- Restaurant Style Dining
- Vegan
- Professional Chef
- Meals Provided
- Anytime Dining
- Gluten-free
- Low / No Sodium
- Vegetarian
- Room Service
- Special Dining Programs
Room Amenities
- Wheelchair Accessible Showers
- Ground Floor Units
- Air Conditioned
- Handicap Accessible
- Garden View
- Respite or Short Term Stays Offered
- Kitchenette
- Private patio, deck, or balcony
Community Amenities
On-site dining options
- Café or Bistro
- Bar or Pub
- Private Dining Room
Transportation & parking
- Covered Parking
- Transportation at Cost
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Weight Limit (lbs)
- Pet Care Available
- Cats Allowed
- Dogs Allowed
Common areas
- Outside Patio
- Barber Shop
- Library
- Indoor Common Areas
- Central Fireplace
- Outdoor Common Areas
- Meeting Room
- Private Bath
- Computer or Media Center
- Beauty Salon
- TV Lounge
Recreational areas
- Jacuzzi
- Movie or Theater Room
- Billiards Lounge
- Game Room
- Fitness Center
- Piano or Organ
- Arts and Crafts Center
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- Spanish
Activities
- Live Well Programs
- Catholic Services
- Forever Fit
- Intergenerational Programs
- Book Club
- Pet-focused Programs
- Karaoke
- Trivia Games
- Art Classes
- Live Musical Performances
- Reminiscence Programs
- Cards / Pinochle Club
- Yoga / Chair Yoga
- Sensory-based Programs
- Community Service Programs
- Current Events Club
- Quilting or Sewing Club
- Educational Speakers / Life Long Learning
- Christian Services
- Tai Chi
- Stretching Classes
- Light Therapy Programs
- Gardening Club
- Birthday Parties
- Holiday Parties
- Jewish Services
- Protestant Services
- Happy Hour
- Brain fitness / Dakim
- Activities Off-site
- Devotional Activities Offsite
- Activities On-site
- Devotional Activities On-Site
- Other Religious Services
- Live Dance or Theater Performances
- BBQs or Picnics
- Day Trips and Outings
- Water Aerobics
- Men's Club
- Qi Gong
- Wine Tasting
Reviews
for The Point at Rockridge
Write a review
A Place for Mom has scored The Point at Rockridge with 6.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Point at Rockridge has 43 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.1
Care Services
4.1
Staff
4.2
Meals & Dining
3.8
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored The Point at Rockridge with 6.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Point at Rockridge has 43 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
Anonymous - Family/friend
Assisted Living
March 31, 2025
Would recommend for basic but not advanced care
They lack transparency on the fees. Overall, I would recommend them if you can get clarity on the fees. They are good with basic care, but need more training with more advanced care. For example, they were good about bringing him to his meals and giving him his medication, but they would often forget to plug in his oxygen machine, which he needed 24/7
Kay F - Family/friend
Assisted Living
March 6, 2025
Best fit for mom
My mother in law loves the care and ambiance at the Point. She likes the size-not too small, not too big. Food has been good and her care team makes her feel special. Staff was very helpful with move in. We like that it is close to where we live. We wish the room was ADA accessible as she is in a wheelchair most often. But she can stand up from her wheelchair in the bathroom and hold on to the counter and wall. Although she is shy/tired to join, it seems like there are interesting activities every week.
Beth Goldberg - Family/friend
Memory Care
February 23, 2025
Memory Care is not as promised
They do not provide the services they promise, there is a lot of inconsistency due to staff turnover and a serious lack of communication. More than one activity director left over the year my mom was there, leaving residents to sit in the dining room all day, sometimes with TV, sometimes just sleeping in chairs. The memory care director was rarely present when I visited and more often than not my emails to her were unanswered even after complaining to the ED. We were told to call the med-tech any time but often nobody picked up that line. They put my mom in clothes with holes, and her newer/best clothes went missing. Upon leaving the new ED called tell me we owned a month I already paid (claimed they had proof on their ledger until I showed them my bank statement), and now are trying to keep a couple days extra rent because the rental service didn't pick up the hospital bed until my mom had been gone for 2 days, even though they had plenty of empty rooms.
Anonymous - Family/friend
Assisted Living
October 17, 2023
Review for The Point at Rockridge
It seemed best for his needs in terms of both location and what they provide. I also heard and continue to hear good things about them as compared to other similar communities. Also fit within our price range.
Brandon M - Toured community
Memory Care
March 18, 2023
Be Aware
I would strongly recommend you get your appointment in writing and confirm it a few times in advance prior to showing up. [name removed] is a totally dishonest person. She will come off nice at first but show her true colors shortly after. Our family scheduled a meeting with her in advance and she tried to cancel it a few days prior. However, instead of cancelling it she said she would make it work since she made a mistake. Then she called the morning off and said we missed our appointment because she had moved it to several days earlier without letting us know. She blamed it on corporate and said in a passive aggressive way “sorry for having to reschedule to help people”. All these red flags and dishonestly from the start should not go unnoticed.
Response from The Point at Rockridge
March 22, 2023
Brandon, thank you for sharing your feedback on your experience with our community. As the Executive Director, I want to first apologize for your experience and let you know that it is not the standard we hold ourselves to for our families.
We know how critical a tour of the community is for families as they are considering options for their loved ones and our need to make ourselves available for our families.
I would welcome an opportunity to visit with you personally at a date and time convenient for you. Please feel free to call me at your soonest convenience at (510)909-3951.
Thank you,
Stephanie Brice
Executive Director
The Point at Rockridge
anonymous - Family/friend
Assisted Living
August 29, 2022
Point at Rockridge review
Overall we have been pleased with our experience at The Point at Rockridge.
Erica K - Family/friend
Assisted Living
March 28, 2022
Happy and Safe Mom
Our mom has lived at The Point at Rockridge for 8 years. When she first moved in, she had a little dog that she could walk around the neighborhood. She made lots of friends and continues to enjoy living there. Covid has been difficult for everyone, but we felt the management and staff kept our mom very safe throughout. The food there is really good. During Covid, the dining room was closed and all meals were delivered to each room so the chef was working in difficult circumstances. Now that the dining room is open again, we are looking forward to the return of great food. The staff is so caring. We are really lucky to have found this place for our mom.
anonymous - Family/friend
Assisted Living
February 28, 2022
My tour review
This community was nice it was just not in the budget that we were looking for with our loved one. This was a great tour and they gave me lots of information in regards to the community.
anonymous - Family/friend
Independent Living
December 16, 2021
It was a great choice
The Point has provided our loved a safe place so the value for cost is invaluable. It really has a warm feeling to it which drew us in fairly quickly. There are a lot of activities going on which we are both very pleased with, we have never regretted our decision choosing The Point.
RD - Family/friend
Assisted Living
June 7, 2021
Great Assisted Living Facility
I think the people and the staff for the most part are very caring. I would say do your due diligence and ask a lot of questions of the department leads, and not just the salesperson, to make sure your loved one will be getting everything you're expecting of them. They also had some additional services I wasn't aware of. They have a rehab program I didn't know about, and the woman who leads it is excellent. I would also recommend asking about the ratio of staff to patients. From an assisited living standpoint, I think they're great. I think if you're needing more than that, they need to step up their services on the memory care side. They need more staffing there. I don't think it's reasonable to have 5-7 residents per staff member. I think it needs to be around 2-3 at most. I think the desire to provide that level of care is there. They just don't have the staff. Again, the people are great. The food looks great, but I haven't been able to try it. They talked about a lot of activities, with an ideal situation of residents out of their rooms 90% of the time, but that just hasn't been the case due to Covid.
J. B. - Family/friend
Assisted Living
May 4, 2021
Great Place for a New Chapter In My Mom's Life
All my ratings are based on our experience during the pandemic. They have been very welcoming and helpful for the residents and families.
I believe they have oversold the food. The food isn't as good as what was told to us. There were box lunches at one point due to COVID.
I'm very happy with the way they are handling any outbreaks of COVID.
The community is very friendly. On the first day another resident came over and introduced herself to our loved one. This has been good for our loved one's social atmosphere. This location was close to friends of our loved one and this was a plus for our loved one.
They did a great job at vaccinating the residents against COVID. This provided us peace of mind.
Pre pandemic they had several activities available for the residents to choose from to participate in. They currently have limited activities for the residents.
Ray E - Family/friend
Memory Care
February 15, 2021
well run up-market hotel quality experience
The care staff is really nice and does a great job, The community is run like a hotel, it's very clean, modern and, up to date. I would definitely recommend this community to others
Jennifer Sawle - Family/friend
Memory Care
November 19, 2020
Highly recommend!
We chose The Point community because of the location, it is very close to us which is convenient. The staff members are very friendly and the care that we have been able to see is immediate and pretty good.
Anonymous - Toured community
Memory Care
January 8, 2020
Very beautiful facility, all-inclusive, modern, clean and in a great location.
Response from The Point at Rockridge
January 8, 2020
Thank YOU! We have new carpets and we are painting … always something new at The Point.
Karen Combs - Family/friend
Memory Care
September 10, 2019
My dad adjusted well to the environment. He went from being isolated at home to being with people who genuinely like and support him. Everyone there is so friendly when we visit. I highly recommend it.
Anonymous - Toured community
Memory Care
November 29, 2018
Great amentities, friendly staff.
Tony Palmer - Family/friend
Memory Care
November 13, 2018
My Grandfather
I couldn't be more satisfied with the complete professionalism, caring, friendliness, attention to detail and overall experience of everyone employed here. My Grandfather, is very happy in his new home and environment. I feel good knowing I can return to New York, and he'll be in the best of Care. Thank you so much for your wonderful organization, " A Place for Mom".
Anonymous - Toured community
Memory Care
November 3, 2018
I found [name removed] very warm and wanting me to choose a place where I will be happy. I found the community fresh and lean. She showed me all the community rooms they have available as well as the calendar of events that are available to join if I so choose. I am pleasantly pleased with facility. The residents are warm and welcoming.
Anonymous - Toured community
Memory Care
January 9, 2018
It was very impressive. Modern, spacious, with many thoughtful amenities. I wouldn't mind living there myself. Excellent. Also [Removed] was very very good. She knows how to deal with all the customers' concerns and questions in a very empathetic manner.
Anonymous - Family/friend
Memory Care
October 26, 2017
My Uncle is settling in
I' glad we found this community for my uncle he is in the memory care here and Its great. They caregivers are very nice and responsive. The community is really clean and well kept up outside. The food could use a little improvement. There are daily activities for them and they get encouraged to join in like crafts and music also have some church services. The staff communicates with me so well since I'm out of state. I would recommend this place.
Neighborhoods around The Point at Rockridge
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.
Frequently Asked Questions about The Point at Rockridge
The Point at Rockridge offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored The Point at Rockridge 6.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (510) 658-9266 to reach a resident at The Point at Rockridge.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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