The Point at Rockridge

Total monthly costs depend on room type, select services, and the level of care needed.

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Staffing & ancillary services

On-site dining options

Transportation & parking

Pets

Common areas

Recreational areas

Services

Memory care services

Primary language spoken by staff

The Point at Rockridge has a relatively new memory care unit called "Generations." Call and have the receptionist put you on hold so you can listen to the spiel. It's all a pack of lies. There is no individual program designed for anyone. They herd them around in groups during the daytime and sit them in front of a movie, often one they've seen over and over again, after dinner. There is no spiritual care there, as they claim. The caregivers are underpaid and undertrained. With a few exceptions, they are dismissive, condescending and patronizing. I have personally witnessed how absolutely uninterested in and disrespectful of the residents some of them are. [removed]. My mother has gone days without having a meaningful conversation with anyone working there. The food is unappetizing most of the time and the alternative menu that they supposedly offer never gets produced for the residents. The food is often cold by the time it gets upstairs from the kitchen. Residents are refused seconds. My mother has had caregivers [removed] from her and mentally [removed]. Her laundry has disappeared and not been replaced. The facility director, Kirsten, cares more about the facility's reputation than about the residents. Don't expect any cooperation from her if you have a concern. She's all sweetness and light before you move your loved one in. After they're in, it's a different story. Life seems to be much better in assisted living but forget about omelets made to order, an array of desserts, not to mention Mimosas, in Generations. The residents of Generations are treated like second class citizens in the facility despite the exorbitant fees they are charged. If you do decide to put your loved one there, drop in often, at different times of the day and night. And expect to be extremely vigilant in terms of how they are treated and cared for.

Very beautiful facility, all-inclusive, modern, clean and in a great location.

I found [name removed] very warm and wanting me to choose a place where I will be happy. I found the community fresh and lean. She showed me all the community rooms they have available as well as the calendar of events that are available to join if I so choose. I am pleasantly pleased with facility. The residents are warm and welcoming.

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