Pacifica Senior Living Oakland Heights

For the time she was there, her room did not have the in-house cable in the contract, so we payed for Comcast. After meeting with the Executive Director, he agreed to move her to another room, but my sister decided to move. Other than not returning voicemails until about the third call, I would give them a 5 in all the other categories. They did refund us as promised under the contract terms.

Pacifica Senior Living Oakland Heights is a horrible place and I would never recommend the facility to anybody.

The staff members for the most part are really friendly but sometimes they have inconsistencies with their communication. It could be because they are short staffed which we understand given the circumstances these days but sometimes when we reach out to the staff for questions we either get a response right away, an hour later or even the next day.

We have had an excellent experience so far. Every time we come to visit everything is in order and where it should be and out loved one room is always clean. The staff members are wonderful, they are always extremely welcoming. They have a variety of different sized apartments that only go up a small fee of [fee removed] so it is not expensive. They also have housing on site, it is a gated community and if they residents have cars they have underground garages. They except everyone here no matter then level of care or needs. They excepted our loved one who has epilepsy and those with memory loss. Our loved one used to only eat two meals there but not we have pushed it to three meals a day because he loves everything that is served. From what we can tell they have so many different activities that are offered seven days a week all the way up until 3:00PM. This is more of a community setting, our loved one has their own room and can receive 24/7 care and it is still less expensive then other communities in the area even. Our loved one is having a ball, we have recommended this community to other families and will continue to do so.

Even though it is in the middle of Oakland, the spot is crime free in the area. Don't listen to of all the reports that Oakland is all bad, this community doesn't immolate the city of Oakland as a whole. The staff are responsive to questions or concerns that the family has about our loved one.

My father has thrived under the leadership of [name removed], the Director of the Pacifica in Oakland, CA. I am so impressed with the friendship she has with my father and all that she's been able to do to improve his quality of life. It's true peace of mind to be able to receive a quick response whenever I call/email her. [name removed] staff & care givers interact with my father so wonderfully, and he's happy. My father has lived at the Oakland Pacifica for more than 10 years, and it's still such a blessing that my family found Pacifica when we did!

My loved one has dementia and Pacifica has been able to provide the assisted living she needs with a very compassionate and genuinely caring staff. The activities and socially engaging atmosphere is perfect.

My grandmother has dementia and Pacifica has been able to provide the assisted living she needs with a very compassionate and genuinely caring staff. The activities and socially engaging atmosphere is perfect.

my loved one just became a resident at Pacifica. Our first impression was that of happiness, fun, and uplifting. Besides being welcoming of my dog, the staff made you feel at home. definitely a place you can feel safe leaving your loved ones.

dedicated good-natured staff. Consistent effort to add and a wide list of activities. The staff wants feedback from the residents also.

I really like the activities they are wonderful. I like the people that work here - very nice people. I pray for all the people that work here every night.

Dedicated, "good nature" staff. Consistent effort to add and maintain very wide list of resident activities. Staff good at validating resident feedback and they provide excellent laundry services.

My loved one feels safe in this community. The staff adapts to what the residents want and respects their wishes. When you look out the window it looks like a regular. Communication could be a bit better from the staff to the family. I would recommend this community to others