Oakview Park

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I think the overall experience was good. We had some minor issues with basic care. But other than that, it was a good experience. The person who runs the memory care has been exceptional. For the most part it's a clean, nice facility. There were times here and there I smelled a urine smell, but I think that's more the individuals themselves and not the facility. I would take my loved one back there if she was in the condition to go back.

We found that the administrator was very unprofessional. My loved one was here and they did not seem to want to do anything to help her out or assist her. I would tell others that are looking to not put your loved ones here.

My father in law has been here since January. He has improved so much both physically and mentally. I just want to give out a special shout out to both [names removed] who were there to save the day when we were looking for a place for him. I especially want to scream out how much I appreciate [name removed] and staff from the memory section care team. They are unbelievable. Hard working, compassionate, and loving people. My father in law is always in such a great mood and seems so happy. We are great full to have found such an amazing place with wonderful people who truly care for their residents. I can’t say it enough how thankful I am. Thank you!!

I have a deposit placed here and mom is next on list. The tour was great but I did not like the smell of the place. Love the location because it is closer to me. Struggling with the smell.

Excellent tour and [name removed] gave me all the information I needed and answered all of my questions.

The community is wonderful, very open and lots of space. My mother and fathers were very pleased with this community, I would recommend this community to others.

The staff was very nice and very helpful. The facility was very clean and the residents seemed to be well taken care of. My loved one says the food is good. I would recommend this community to others.

I would want others to know when looking into Oakview park that half the staff we signed up with are no longer there, so all the people we liked in the beginning are now gone. COVID hit and we found out that a lot of people here had it. They were not prepared for this at all. They were horrible with commutation during COVID as far as contacting families with what was going on. It has been a roller coaster, we have had ups and downs with the facility.

I am frustrated right now with the lack of communication. The food is good. Room sizes are good. They have outdoor space for the residents to use. They are understaffed from what I can gather. It is hard now with the virus and not being able to visit.

Pretty new facility, but too expensive for our needs and we did not love the location.

I personally like this facility. My question is very simple.... Since they've been BOUGHT by another company ….. WHAT'S GOING ON?? BAD FOOD,SHORT STAFFED, RUNNING OUT OF RESIDENTS MEDS??? ' THERE'S A VERYPALITABLE NEGATIVE TENSION AFFECTING RESIDENTS AND STAFF ALIKE. We MUST know! Our family deserves to know!! At the top of my concerns is the very extreme lack of professionalism and separation by the Entire Staff towards the residents. Example...…the staff discusses extensively AND at will every detail of the fellow residents conditions, locations, family backgrounds and pure gossip!! This is not hearsay from my family member...I have witnessed this in person.

Pricing was comparable to other communities; however, I was disappointed that the Exercise Activity was not happening as scheduled and residents at the community stated that it did not happen yesterday either.

From day one the entire staff at Oakview Park were very friendly, professional and actually cared about my Mom's well being and care, The facility is clean and very comfortable. We made Mom's apartment as much like home as we could and she was very content there, Thank all the staff for your care of my Mom. I cannot say enough good things about this facility. [name removed]

My mom has lived here for about a year. I've gone to a couple of meals with her and the food quality is very poor and small portions. Everything is either fried or canned. No variety to speak of, no choices allowed; they make the menu and that's what you get. Very long wait time when you ring for assistance, sometimes up to 2 hours or more. Very high employee turn over. Incorrect charges on the monthly bill, for things we didn't request or need. There have been times when medication was questionable. For example, the pills looked different than what is normally taken. There is no delivery service allowed or mom could have her meds delivered and take them herself. Wonder if there is a kickback for the facility to be the only source of Rx. They used to have transportation service for appointments twice weekly, now only on Tuesdays. I feel that when the rate is over $3K per month, the service, care and amenities should be impeccable, or at least excellent. I would definitely NOT recommend this living facility. As a point of reference, we have had previous experience with other places and realize that some things are going to be similar no matter where you go, however this has been a very disappointing experience, to say the least.

Very short staff. nice building. poor delivery of medical attention. Only started recently ( as I understand) after one of the owners made some changes........ not for the better relatively to residents and their care.

I'm very pleased with my loved one's experience at Oakview Park so far. The staff is helpful, the community is clean, and my loved one seems very pleased about the food there. She has also been involved in some of the activities and outings, even though she hasn't been there very long yet. I would definitely recommend Oakview Park to others.

Oakview Park is just amazing. [Removed], the director there was on the phone with me forever reassuring me and answering all my questions. She was so patient and helpful. The rest of the staff there is also pleasant and accommodating, and I've never had any complaints. They even make my mother's bed perfectly because that has been so important to her all her life. They care that much about their residents. They have so many activities there as well like Karaoke, Bingo, Live Music, crafts, and exercise. We never expected to find something so great, and it's all thanks to [Removed] at A Place For Mom who helped us find Oakview. As great as the community is, she is even more so. She was so reassuring, and helped me emotionally make the transition for my mother. I couldn't have done it without her.

We loved oakview park. It was a new facility and we were were impressed by the atmosphere. We spoke to residents while on our tour and they recommended it highly. One 94 year old spry patient told us she liked it there and was treated well by the staff. We felt it would be a good fit for all our needs.

So far my brother is settling in quite nicely at the Oakview Park. The overall atmosphere is very warm and welcoming. It is clean and well-kept. The staff is very friendly and attentive to my brother's care needs. They do respond promptly he needs anything. I have not had a chance to dine there he says the food is good, but he is a picky eater and they do not offer a lot of variety. They do offer activities for the residents but I am not there so I do not know if he participates in them or not. I would recommend this community to others.