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TerraBella Summit

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414 Summit Dr, Greenville, SC 29609

7.5
Review score
46 reviews
Add review
7.5
Review score
46 reviews
5 star
65%
4 star
20%
3 star
4%
2 star
2%
1 star
9%
See all reviews
8.3
Review score
6924 reviews
210 facilities
For pricing & availability:
(866) 374-4058
TerraBella Summit
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TerraBella Summit
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Anonymous
-
Family/friend
4.0
Recommended
Staff was very helpful, especially with the move in process. My loved one's room was not as clean as I might have liked. The receptionist, [name removed], was always so kind, caring and helpful. I appreciated the open, light atmosphere. I would recommend this facility.

About the facility
TerraBella Summit

Ease into the comfort of a therapeutic environment at TerraBella Summit in Greenville, South Carolina, where residents' dignity and uniqueness are fully honored. Nestled in the foothills of the Blue Ridge Mountains, Greenville is known for being a cultural and entertainment hub for the Upstate. A few local favorites include an award-winning downtown district, nationally recognized museums like the Upcountry History Museum and Greenville Center for Creative Arts, and the area’s 39 parks, playgrounds, and recreation centers.

Aside from its ideal location, TerraBella Summit provides a wide range of assisted living and memory care services in a welcoming, intentionally designed environment. Compassionate staff work around the clock to help residents get the most out of each day. From exhilarating activities and landscaped grounds to assistance with daily tasks and dedicated memory care services, TerraBella Summit centers comfort and well-being throughout the community.

TerraBella Summit provides assisted living and memory care services with accommodations for those who require assistance with daily living activities such as bathing and grooming. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. They also have a licensed health care director on...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for TerraBella Summit

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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TerraBella Summit
TerraBella Summit

414 Summit Dr, Greenville, SC 29609

Oaks at Chanticleer
Oaks at Chanticleer

355 Berkmans Ln, Greenville, SC 29605

The Parker
The Parker

12 Boyce Avenue, Greenville, SC 29601

The Legacy at Southpointe Drive
The Legacy at Southpointe Drive

23 Southpointe Drive, Greenville, SC 29607

7.5
Review score
46 reviews
7.5
Review score
46 reviews
5 star
65%
4 star
20%
3 star
4%
2 star
2%
1 star
9%
9.2
Review score
70 reviews
9.2
Review score
70 reviews
5 star
58%
4 star
20%
3 star
6%
2 star
7%
1 star
9%
8.9
Review score
51 reviews
8.9
Review score
51 reviews
5 star
39%
4 star
37%
3 star
12%
2 star
4%
1 star
8%
8.5
Review score
54 reviews
8.5
Review score
54 reviews
5 star
44%
4 star
26%
3 star
19%
2 star
9%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at TerraBella Summit

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Guest Meals
  • Low / No Sodium
  • Meals Provided
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • Main Street Shops
  • Outside Patio
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Activities Off-site
  • Gardening Club
  • Yoga / Chair Yoga
  • Birthday Parties
  • Devotional Activities On-Site
  • Activities On-site
  • Trivia Games
  • Holiday Parties
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Intergenerational Programs
  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Live Musical Performances
  • Light Therapy Programs

Reviews

for TerraBella Summit

7.5Review score46 reviews
7.5
Review score
46 reviews
5 star
65%
4 star
20%
3 star
4%
2 star
2%
1 star
9%
Discovery Management Group
8.3
Review score6924 reviews210 communities
Write a review
A Place for Mom has scored TerraBella Summit with 7.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, TerraBella Summit has 46 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
2.9
Meals & Dining
3.3
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored TerraBella Summit with 7.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, TerraBella Summit has 46 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Logo for Discovery Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Anonymous - Family/friend
Memory Care
March 11, 2024
4.0
Verified Review
Recommended
Staff was very helpful, especially with the move in process. My loved one's room was not as clean as I might have liked. The receptionist, [name removed], was always so kind, caring and helpful. I appreciated the open, light atmosphere. I would recommend this facility.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
February 27, 2024
1.0
Verified Review
Please check this place out fully before placing a love one there
My niece was only there for 2 months. It was a living nightmare. I was totally misled. Please for the sake of God never place your loved one there. This was a nightmare. I just feel so bad about the ones there that has to stay there.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
December 15, 2023
3.0
Verified Review
Communication is lacking
Communication lacks. If you have to bring in prescribed meds, since not in a bubble pack, resident does not always get them, even if life saving meds. The people are very nice though
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Brad - Family/friend
Assisted Living
October 5, 2023
4.0
Verified Review
Review for TerraBella Summit
It's a great experience, staff is incredible and really care about my mom. Actually know my mom, one on one relationship has been fantastic.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 23, 2023
1.0
Verified Review
Substandard Facility
It had good ratings from A Place for Mom and our doctor. There was a big disconnect however. My dad did not get the care he needed. He was not kept clean. His clothes were thrown away when they didn't clean him in a timely manner.The staff was not caring or compassionate. Having been to other facilities that were very caring and responsive, I knew this facility did not meet my expectations.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from TerraBella Summit
June 27, 2023
Thank you for taking the time to provide feedback about your experience at TerraBella Summit. We pride ourselves on providing exceptional care and would like to speak with you directly to get some additional feedback about your experience with us. Please reach out to Loran, Executive Director, at 864.271.7562.
Jane - Family/friend
Memory Care
June 2, 2023
5.0
Verified Review
Staff Support
The staff at TerraBella Summit was very concerned about my husband and tried to deal with his issues. They supported me during some difficult times with him. The facility is clean. The meals are adequate. I would recommend the overall experience. My husband was unhappy, but it was because of his Dementia not because of anything or anyone at TerraBella.
Cleanliness
5
Friendliness
5
Care Services
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 8, 2023
1.0
Verified Review
TerraBella Summit
It was a terrible experience. [name removed] wasn't there almost two months. It started on the first day. She didn't get a door key for the first week. Didn't get a shower until she was there four days and I gave it to her myself. The aid said she was going to do it that day. But I did it myself. The aid said she hadn't been put on the schedule yet. I was told she would get therapies for her balance and falls. Never happened. I was told they would get her a walker that was suited for her. Never happened. She didn't get a remote for her cable box for a week. I told them that's all she liked to do. She was left setting in her room without cable so she couldn't even watch TV. They put her in a wheelchair and sometimes would take her to the dinning room . But she was left setting in her room and meals sent to her. I even found another patient eating her supper. Another patient that was a sleep in her room. That even the aids didn't know who she was or where she belonged. She was a new patient there and it was her 1st. Day. Poor lady didn't even know where she should be. I put Donna there mainly because she was falling at home and I couldn't be here all the time. She fell out of the wheelchair more than once and was found crawling down the hallway crying and begging for me. I was only called once. She wasn't given a nurses call button until the 4th week she was there. It never worked or they did answer it one. I pushed the button 25 times and no one ever came. I found her sitting in dried poop and wet diapers many times. When I questioned it or any other things. They just told me what I wanted to hear or some other excuse. I was told they serve chef meals. I took pictures of some of the meals being sent to her room. They look like something crape off the bottom of the pot. Myself and other family members were taking her meals almost everyday. The more I questioned things the worse things seem to get. So I decided to bring [name removed] home. The aides were forever on their cell phones or playing games etc. Not what they where there being paid for. Cussing in the halls and talking about the office staff and procedures. This is not professional nor excepted. TerraBella Summit could be a great place with the right help, training and staff. It's a beautiful place and with the right administrative staff and dietary needs who knows. But right now it's not even a good daycare. Best wishes as you grow and make changes. I just feel bad for the ones without a voice.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Assisted Living
April 7, 2023
4.0
Verified Review
A very clean environment with the family feel we had hoped to find
The cleanliness of the community gets 5+ stars. With the friendliness of the staff we give it a 4 star because I'd say they are a 5 with the residents, but a 3 to our family. Friendly to me is being acknowledged with a little more than the answer to a question or no acknowledgment of there's not a question. For our family when it comes to the care, when we needed to advocate for two concerning needs for our loved one, pro-active action wasn't taken. They just dealt with the issue each time it arose. When I saw this was the case I wrote it off to being understaffed or having so many residents that our issues weren't as important to them as to us. The meals and dining gets 5+ stars as well, I'd be a patron of this were a restaurant! With activities I'd give 4 stars because they allow the outside community to bring in good quality entertainment. Music, preaching, therapy dogs and when staff celebrates each holiday it's over the top. I think Legacy occupational therapy gets involved with non-holiday events and it's a beautiful team effort. Ex: A 50's party Food, games, highly decorated, dancing and a sound system that was great. I can see the Legacy staff and TerraBella staff involved were genuinely enjoying hosting that party. Not sure how often parties like this happen though. Now...I learned after choosing TerraBella that due to understaffing, the activities director wasn't able to do her job full-time...basically, any time...because she had to be the fill-in due to low staff or staff that didn't show up. I felt misled when we chose TerraBella and learned that the big monthly activities calendar on the wall did not portray an accurate picture of the 'activities' that actually go on. I saw recently that the calendar for the public to view has been whittled down to show a more accurate picture of what goes on. And I'm happy they showed integrity in that. Because Legacy occupational therapists are there every day...residents do get their one on one attention from them. They will take them on a walk or wheelchair stroll or do therapy games for the residents who pay for their service thru Medicare(in our case). This I rate a 5. Overall a 4 for this question. An activities director who could be left to play that role would be good, but I understand that at most places it's not feasible. I wish we hadn't needed to advocate for our loved one as much as we did in those two situations needing proactive action. But ...I'd rate TerraBella at 5+ compared to where we transferred in from. There's no option for 4.6 which is what I'd truly rate them. I hope our loved one gets to stay here a long time. And I hope TerraBella remains as wonderful as it is...as I believe advocating and getting slow response is par for a facility with dementia patients. The fear of pushing too much for pro activity is that our LO has mood issues which I fear he cd be removed for (in my mind) and so you learn to gently ask for re-addressing of concerns and hope that they will respond more quickly if at all.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Toured community
Memory Care
January 11, 2023
4.0
Verified Review
I toured this facility and it was nice. The tour was very good!
anonymous - Family/friend
Assisted Living
October 12, 2022
5.0
Verified Review
Positive experience
The staff at Terrabella Summit they were very informative with any question you asked, they always had an answer right away - we never had to wait a day or two for them to get back to us. I would absolutely recommend this facility to other families looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 30, 2022
0.5
Verified Review
Terrabella was awful all the way around. We went with this facility because it had great reviews and it was recommended to us, but that must have been under their old management. I came in to visit one day and my loved one was very sick and coughing so hard that he could barely catch his breath. He fell multiple times, he had skin tears, and an awful bed sore. He only got 2 showers in the few weeks that he was here. They lost a lot of his laundry that we had sent with him and his room was not clean. We pulled him out and no one ever called to check in on him, they just called to ask when they could close out his room. I would never recommend the facility to anyone.
Cleanliness
0.5
Friendliness
0.5
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
anonymous - Toured community
Assisted Living
October 20, 2021
5.0
Verified Review
Tour of Pendleton Manor
Our tour was great. The facility was beautiful and very clean. We were looking for a little more freedom for my mom to come and go as she pleased.
anonymous - Family/friend
Memory Care
September 21, 2020
4.0
Verified Review
Happy with the care
We chose Pendleton Manor because the price and we went and toured the facility and I liked what I saw. The staff members were right there whenever he needed them and they were very helpful to me as well. The room sizes here in general were pretty average. The food was very good, I ate here several times. The food was prepared by a chef. I would recommend the facility.
Cleanliness
4
Friendliness
4
Value for Cost
5
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
September 21, 2020
5.0
Verified Review
My mom is well taken care of
I would want others to know when looking into Pendleton Manor that everything has been perfect. We have been very happy with the service and care for my mom that they have provided. They treat her like I treat her. She is so happy and so are we. They call me regularly if there is ever any issue whatsoever, they always keep me well informed and we are happy with it. I sleep well at night knowing she is safe here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
June 20, 2017
4.0
Verified Review
Things are going great
The staff are wonderful at Pendleton. Dad does enjoy participating in some of the outings they offer. The food is good and they do keep the community clean. I would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
January 27, 2017
3.0
Verified Review
Nice Tour
My tour of this community was a good one. From what I saw everything looked nice. The staff was kind, friendly. The experience went well. There were many factors that played into where to move my mother too for her needs. This is nice community, but it wasn't the one for us.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
January 11, 2017
5.0
Verified Review
A Stimulating Community
The staff are so attentive and have lots of activities. They have a good male population that allow smoking if the doctor says it's okay. My dad feels like he is home. They have morning and evening activities like exercising and bingo. At times they go out to eat. It is a smaller and private community and if I request anything it gets done promptly. The activities director come up with new fun ideas and keeps them all participating. They encourage everyone to not be in their room. No one complains about the food and Dad likes it. He is happy there and they are doing a good job.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 11, 2016
5.0
Verified Review
Wonderful
Things are going absolutely wonderful. I would recommend that place anywhere. She is settling in and has become happier. I cannot express how good they have been to me, her and all of our family members. The people there are just wonderful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Bernard Caldwell - Family/friend
Memory Care
May 20, 2015
5.0
Verified Review
Experience so far with staff has been exceptional. Very pleased with the facility. Very clean all residents seems to be very happy and content. Love the interaction between staff and residents. Great food.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
RMoore - Family/friend
Memory Care
March 23, 2015
5.0
Verified Review
Warm Caring Friendly Staff
The staff is very warm and caring.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 46 reviews

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about TerraBella Summit

TerraBella Summit offers Studio. Learn more.

A Place for Mom has scored TerraBella Summit 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (864) 271-7562 to reach a resident at TerraBella Summit.

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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