11475 Pearl Street, Northglenn, CO 80233
Total monthly costs depend on room type, select services, and the level of care needed.
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For a local A Place for Mom Advisor(877) 345-1716
This is not a "place for Mom". Very often her items are stolen and she's left in dirty diapers not in her own clothes😔 She's often not showered and anything I try to bring to make her "area" nicer for her turns up gone. The other residents living in memory care including men are allowed to go in and out of her room and other people's rooms. She's not happy here and we are looking for much better memory care for her. The staff say that all memorycare places are like this but have found this not true. I have not been able to just go visit Mom so far without having to shower her or change her sheets or look for her own clothes !Reviewed on SeniorAdvisor.com
We are so lucky to have [name removed] and his staff at Northglenn Heights caring for our mother! He has a heart of gold and has really impressed us with his ability to provide a personal level of attention and caring that, typically, only family members provide. Our mother has had a rough transition to Memory Care, but somehow [name removed] keeps her active, comfortable and smiling. Even on her bad days, he manages to go the extra mile to help her. Really, we could not ask for more and are so grateful we have him on our team!Reviewed on A Place For Mom
High staff turnover. Until recently, the residents were without bus service to run errands, go to grocery store, etc. for an extended period of time. Now, they have borrowed a bus and a driver from another facility. Food is frequently of poor quality and small in portion size, per relative who is currently a resident there.
Response from Northglenn HeightsMay 15, 2019
Good afternoon, I hope your day is going well. My name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). I apologize for the negative experience you had with this community. I have gone and shared this with our community and regional leadership team for further review. Staff turnover is a huge problem for many Senior Living communities. It is our mission to hire those who have a real passion and dedication to taking care of others. It was a challenge to be down a bus, but we are very fortunate to have the bus we have now. It allows us to transport residents to necessary appointments and fun activities. The portions of our meal are standard for other Assisted Living and Memory Support communities. If any resident wants extra food, they are more than welcome to do so. We do appreciate the feedback regarding the food. We will work on it to ensure that all residents can enjoy our food. If you wish to provide any additional details about your experience, please send the community a private Facebook message. I can then send it to the appropriate individuals. Thank you again, and have a great rest of your day. Shawn - Digital Marketing
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.