Northglenn Heights

Cancelled. No private rooms.

I would tell others that this is our first time and we didn't know what to expect. Overall some of the expectations I had weren't meet. The communication with the staff to the families hasn't been the best.

I believe this facility is the best fit for both of my parents. Location is not ideal but it meets our needs.

This is a nice, well organized place. It has 125 assisted living apartments, well appointed. The studies are quite small.The residents seem to be on the older more feeble side than I've seen elsewhere. The place itself is also older, but clean. Activities good. Personal Transportation at extra cost but shuttle for shopping. $4,000 1 br. My friend would have to use Vet services for catheter. 1st level of assistance is $300 additional, includes medics and activity reminders. For actual assistance with transfers, and being taken to activities, $400 more above that. Grounds nice but not large out fancy. Surrounding city area a bit grungy. Pet friendly. She says 35% men and quite a few vets there. One lady I met says she's been there 21 years and likes it very much. No stoves in Assisted Living places.

Nice property but a little more dated than our favorites. Ate a meal there which was fair. Menu had no multiple choices. Did notice a slight institutional smell when first entering. Did not like the Northglenn area as much as [removed] and [removed]. Pricey compared to [removed], a nicer facility.

High staff turnover. Until recently, the residents were without bus service to run errands, go to grocery store, etc. for an extended period of time. Now, they have borrowed a bus and a driver from another facility. Food is frequently of poor quality and small in portion size, per relative who is currently a resident there.

My husband was moved to Northglenn Heights in December. It has been difficult for him but the people there have done everything they can to make him comfortable and welcome. I like this place.

Currently things are stable for my parent. We feel the facility is understaffed in memory care, some of the staff may need further training to care for our loved ones, and there appears to be confusion and lack of communication among the staff. The memory care side could be cleaner and kept up, especially the floors and rooms, and there is not nearly enough daily activity for the individuals in memory care. When the weather is nice, it would be good for them to get out and get some fresh air and sun. Much of the staff is friendly, however there are a hand-full that need training on elderly care and professionalism.

We chose this place because it seems to offer the most extensive services for an assisted living place. The apartments are large and the price is very reasonable. I think my husband will be very comfortable here.

My long time friend has been in both assisted living and now memory care for about two and a half years. i have been there many times to visit and always find the staff to be friendly, helpful, and attentive to resident needs. They have many activities for residents but many residents are not able to participate due to their condition. I find the place almost always clean. My friend seems happy here and the staff is great and I am always greeted sincerely. It is a good safe place for your loved one.

Northglenn Heights. 1. Most of the caregivers are really attentive. 2. the q maps are a different story. There is one girl who is cold, seen on her phone downright lazy looking and looks like a [removed]. I had walked by her office and heard the f word coming out of her mouth. 3. The food is terrible. I'm sure the cooks try to deal with what their given but its very bland and not very much meat. You never see a solid piece of meat like a chicken leg or steak.

We are so lucky to have [name removed] and his staff at Northglenn Heights caring for our mother! He has a heart of gold and has really impressed us with his ability to provide a personal level of attention and caring that, typically, only family members provide. Our mother has had a rough transition to Memory Care, but somehow [name removed] keeps her active, comfortable and smiling. Even on her bad days, he manages to go the extra mile to help her. Really, we could not ask for more and are so grateful we have him on our team!

Our mother started in Northglenn Heights' Assisted Living and has since moved to their Memory Care facility. All along the staff has been so friendly and caring. There are the typical issues of the facility being understaffed at times, trouble updating all shifts/caregivers with changing needs, and laundry or housekeeping being late or missed in a given week, but the level of genuine care they provide makes that easy to forgive. Since moving to Memory Care, we have been blown away by the attentiveness, love and support the Memory Care Director, [name removed], and his staff have shown our mother. She required extra assistance during her transition to Memory Care and [name removed]has really been there for her, and for us. All the support she has received has allowed her to settle in comfortably. We can rest easy knowing she has these wonderful, loving people caring for her. We all highly recommend Northglenn Heights and cannot say enough good things about [name removed]! We're extremely grateful!

This is the perfect place except it is too far away for us.

At first when my grandma got here it was a little bit of a rough start. Like requesting things to be fixed that could possibly be hazardous, I had to call the corporate office to finally get that resolved. And then the 1st 2 weeks no one came to clean her room now they are on top of things. They are improving a lot of things. There is one caregiver named, [Removed] he will go above and beyond for my grandma. The food is good and the activities are great like music events. They also have a nice courtyard area.

My mother has recently made the move into this community and we are very happy with how things are going for her. The staff have been kind to her and I am comfortable with the care she has been receiving. She has had no complaints about the meals the chef prepares during the dinning experience and is starting to enjoy the activities they have throughout the week. Overall we are pleased with this experience and would recommend it to anyone interested.

We are going to go ahead and put my grandmother at this location. Thank you for your help! [Removed]

Northglenn Heights is a very beautiful community. The staff is friendly and caring and attentive to her care needs. The atmosphere is warm and inviting and they are very friendly to our family when we come to visit. It is a very clean environment and her room is kept very clean. I have not yet had a chance to dine there with my mom yet, but she says she likes the food that they serve. There are plenty of activities for the residents to engage in, and the staff tries to encourage the residents to participate. My mom is still acclimating to her new surroundings, so she has not joined in yet. But her sister also lives there so she has someone she knows, and she was also allowed to have her dog move in with her for companionship. They have nice walkways and benches to enjoy the well-maintained landscaping. We would highly recommend this community to friends and family.

My dad is happy and [Removed] did a good job helping us move him in. He loves the artwork on the walls and there are so many everywhere in the community. They have big windows with chairs by it and my dad likes to sit and look outside. At meal time he sits with various residents and gets to know them. He loves to go down stairs and sit on the benches outside in the front area and talk with the other residents. The staff has been good so far. The lady who clean is very nice when we get a chance to talk to her. They do need to do some upgrading, which I hear they will be with the carpeting and other things.

I have no complaints of how things went for my mother and I during our tour of this place. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan and all of the great amenities they have to all of the residents. It was just not the right fit for her in the end decision.