Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
No data collected
Value for cost
Cancelled. No private rooms.
I would tell others that this is our first time and we didn't know what to expect. Overall some of the expectations I had weren't meet. The communication with the staff to the families hasn't been the best.
I believe this facility is the best fit for both of my parents. Location is not ideal but it meets our needs.
This is a nice, well organized place. It has 125 assisted living apartments, well appointed. The studies are quite small.The residents seem to be on the older more feeble side than I've seen elsewhere. The place itself is also older, but clean. Activities good. Personal Transportation at extra cost but shuttle for shopping. $4,000 1 br. My friend would have to use Vet services for catheter. 1st level of assistance is $300 additional, includes medics and activity reminders. For actual assistance with transfers, and being taken to activities, $400 more above that. Grounds nice but not large out fancy. Surrounding city area a bit grungy. Pet friendly. She says 35% men and quite a few vets there. One lady I met says she's been there 21 years and likes it very much. No stoves in Assisted Living places.
Nice property but a little more dated than our favorites. Ate a meal there which was fair. Menu had no multiple choices. Did notice a slight institutional smell when first entering. Did not like the Northglenn area as much as [removed] and [removed]. Pricey compared to [removed], a nicer facility.
Response from Northglenn HeightsJuly 29, 2019
Good afternoon, I hope your day is going well. Thank you for taking the time to write this review. We appreciate your visit and consideration of our community. We strive to provide the best care and service to our residents, families, and visitors. Because of this, we take all of our reviews seriously. I will be sending this over to the community and regional leadership, so they are aware of this. If you have any questions or would like to provide additional details about your visit, please don't hesitate to reach out. You can reach us on Facebook or phone. Thank you again, and have a great rest of your day. Shawn - Digital Marketing
High staff turnover. Until recently, the residents were without bus service to run errands, go to grocery store, etc. for an extended period of time. Now, they have borrowed a bus and a driver from another facility. Food is frequently of poor quality and small in portion size, per relative who is currently a resident there.
Response from Northglenn HeightsMay 15, 2019
Good afternoon, I hope your day is going well. My name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). I apologize for the negative experience you had with this community. I have gone and shared this with our community and regional leadership team for further review. Staff turnover is a huge problem for many Senior Living communities. It is our mission to hire those who have a real passion and dedication to taking care of others. It was a challenge to be down a bus, but we are very fortunate to have the bus we have now. It allows us to transport residents to necessary appointments and fun activities. The portions of our meal are standard for other Assisted Living and Memory Support communities. If any resident wants extra food, they are more than welcome to do so. We do appreciate the feedback regarding the food. We will work on it to ensure that all residents can enjoy our food. If you wish to provide any additional details about your experience, please send the community a private Facebook message. I can then send it to the appropriate individuals. Thank you again, and have a great rest of your day. Shawn - Digital Marketing
My husband was moved to Northglenn Heights in December. It has been difficult for him but the people there have done everything they can to make him comfortable and welcome. I like this place.
Response from Northglenn HeightsFebruary 25, 2019
Good afternoon, thank you for taking the time to write this review and rate Northglenn Heights four-stars. We know that this type of transition can be challenging. Since we are well aware of the challenges, we can provide information, comfort, and a welcoming environment to help mitigate the difficulty of transitioning to our community. Having all the years of experience that our leadership team and staff have is what makes us able to help make the transition smoother. We are so happy to have you and your husband as a part of our community. If you need anything from us, please don't hesitate to reach out to us. Thank you again and have a great rest of your day. Shawn - Digital Marketing
Currently things are stable for my parent. We feel the facility is understaffed in memory care, some of the staff may need further training to care for our loved ones, and there appears to be confusion and lack of communication among the staff. The memory care side could be cleaner and kept up, especially the floors and rooms, and there is not nearly enough daily activity for the individuals in memory care. When the weather is nice, it would be good for them to get out and get some fresh air and sun. Much of the staff is friendly, however there are a hand-full that need training on elderly care and professionalism.
Response from Northglenn HeightsJanuary 28, 2019
Good afternoon, my name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). I want to first apologize for the experience that you have had with this community. I have shared this with our regional and community leadership team. We have made great strides in our activities and have had numerous compliments from residents' families. We also have Assisted Living and Memory Support residents participate in activities 2-3 times a week. We also have residents go out on nice days when the opportunity arises. We would like to know more information about our experience. If you would, you can send private message us on Facebook or call us directly to let us know more. Thank you and have a great rest of your day. Shawn - Digital Marketing
We chose this place because it seems to offer the most extensive services for an assisted living place. The apartments are large and the price is very reasonable. I think my husband will be very comfortable here.
Response from Northglenn HeightsDecember 4, 2018
Thank you for taking the time to rate Northglenn Heights five-stars and for writing this review. We are excited to hear all the wonderful things you have to say about our community. We firmly believe in providing as many services as possible to all of our residents. This is to ensure that we can customize for every single resident. We are excited to have you and your husband join our community. If you have any questions, please don't hesitate to reach out either through a private message on Facebook, a phone call, or in person. Thank you again and have a great rest of your day. Shawn - Digital Marketing
My long time friend has been in both assisted living and now memory care for about two and a half years. i have been there many times to visit and always find the staff to be friendly, helpful, and attentive to resident needs. They have many activities for residents but many residents are not able to participate due to their condition. I find the place almost always clean. My friend seems happy here and the staff is great and I am always greeted sincerely. It is a good safe place for your loved one.
Response from Northglenn HeightsSeptember 21, 2018
Hi Lynn, thank you for taking the time to write this review and rate Northglenn Heights five-stars. We are pleased to know that you are not only just visiting your friend, but also that you have had a chance to experience the friendly and supportive atmosphere. It is essential for us that our staff provide the utmost care while also providing fun activities for which the residents can enjoy. If you ever have any questions, don't hesitate to reach out to us either by Facebook message or phone. Thank you again, Lynn, and have a great rest of your day. Shawn - Digital Marketing
Northglenn Heights. 1. Most of the caregivers are really attentive. 2. the q maps are a different story. There is one girl who is cold, seen on her phone downright lazy looking and looks like a [removed]. I had walked by her office and heard the f word coming out of her mouth. 3. The food is terrible. I'm sure the cooks try to deal with what their given but its very bland and not very much meat. You never see a solid piece of meat like a chicken leg or steak.
We are so lucky to have [name removed] and his staff at Northglenn Heights caring for our mother! He has a heart of gold and has really impressed us with his ability to provide a personal level of attention and caring that, typically, only family members provide. Our mother has had a rough transition to Memory Care, but somehow [name removed] keeps her active, comfortable and smiling. Even on her bad days, he manages to go the extra mile to help her. Really, we could not ask for more and are so grateful we have him on our team!
Our mother started in Northglenn Heights' Assisted Living and has since moved to their Memory Care facility. All along the staff has been so friendly and caring. There are the typical issues of the facility being understaffed at times, trouble updating all shifts/caregivers with changing needs, and laundry or housekeeping being late or missed in a given week, but the level of genuine care they provide makes that easy to forgive. Since moving to Memory Care, we have been blown away by the attentiveness, love and support the Memory Care Director, [name removed], and his staff have shown our mother. She required extra assistance during her transition to Memory Care and [name removed]has really been there for her, and for us. All the support she has received has allowed her to settle in comfortably. We can rest easy knowing she has these wonderful, loving people caring for her. We all highly recommend Northglenn Heights and cannot say enough good things about [name removed]! We're extremely grateful!
This is the perfect place except it is too far away for us.
At first when my grandma got here it was a little bit of a rough start. Like requesting things to be fixed that could possibly be hazardous, I had to call the corporate office to finally get that resolved. And then the 1st 2 weeks no one came to clean her room now they are on top of things. They are improving a lot of things. There is one caregiver named, [Removed] he will go above and beyond for my grandma. The food is good and the activities are great like music events. They also have a nice courtyard area.
My mother has recently made the move into this community and we are very happy with how things are going for her. The staff have been kind to her and I am comfortable with the care she has been receiving. She has had no complaints about the meals the chef prepares during the dinning experience and is starting to enjoy the activities they have throughout the week. Overall we are pleased with this experience and would recommend it to anyone interested.
We are going to go ahead and put my grandmother at this location. Thank you for your help! [Removed]
Northglenn Heights is a very beautiful community. The staff is friendly and caring and attentive to her care needs. The atmosphere is warm and inviting and they are very friendly to our family when we come to visit. It is a very clean environment and her room is kept very clean. I have not yet had a chance to dine there with my mom yet, but she says she likes the food that they serve. There are plenty of activities for the residents to engage in, and the staff tries to encourage the residents to participate. My mom is still acclimating to her new surroundings, so she has not joined in yet. But her sister also lives there so she has someone she knows, and she was also allowed to have her dog move in with her for companionship. They have nice walkways and benches to enjoy the well-maintained landscaping. We would highly recommend this community to friends and family.
My dad is happy and [Removed] did a good job helping us move him in. He loves the artwork on the walls and there are so many everywhere in the community. They have big windows with chairs by it and my dad likes to sit and look outside. At meal time he sits with various residents and gets to know them. He loves to go down stairs and sit on the benches outside in the front area and talk with the other residents. The staff has been good so far. The lady who clean is very nice when we get a chance to talk to her. They do need to do some upgrading, which I hear they will be with the carpeting and other things.
I have no complaints of how things went for my mother and I during our tour of this place. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan and all of the great amenities they have to all of the residents. It was just not the right fit for her in the end decision.
See what the neighborhood has to offer and what’s nearby:
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd
Studio, 1bd, Semi-Private
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, Semi-Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.