Bethesda Gardens Thornton

The Bethesda Gardens Thornton community is going through a lot of transition. I am hoping this is a short term problem, with the above ratings and things will get better after construction is finished.

When my loved one was ill, the staff were very responsive to our phone calls and also offered supportive and medical care to them. The staff are very friendly and caring.

Park Regency Thornton is a great facility! I would highly recommend them to anyone looking. It is an absolutely beautiful facility. I would also tell others it is not-for-profit which is a plus. I think it is a great place to put your parents when looking for care.

Overall it's very nice, clean and well run. I think that there have been a few incidents that staff don't communicate and my mom was confused by staff coming into her unit for services not needed. But overall very recommended

The staff were exceptional, newer facility, close to my house, activities offered, they made my Mom feel like family and they cared about her. [name removed] was my main contact and she was so easy to work with and accommodated my Mom's requests. I feel there is something for everyone there. So many activities and spaces to meet and mingle. It felt like a home environment versus a facility. Being able to personalize the room with her things and decorate her door made my Mom happy. All staff members knew the residents my name.

The facility isn't great at providing what they say they do... they make communication very difficult. The activities team does the best they can at providing activities - and sometimes it's just difficult with what they have to work with in staffing levels and resources. I wouldn't pick this facility if it wasn't for the fact that my loved one needs Medicaid/low income spend down at some point. They promised a 30 day, 90 day reevaluation and health check in with me and my loved one... it never happened. An occasional phone check in with family member would be helpful. Having more front desk support or call-in support after 5pm would be helpful. And new carpet in the halls. The transportation options are so so limited.... at least one outing a week would be nice. Some months it's only been 1 a month. Even a "trip to the bank, or some basic errands" support would be nice. Middle of the night "on-call" button response was a maintenance man, not an actual nurse support. They gave vaccine clinic and vaccinated my loved one without knowing for sure if she had been... I was mad about that. So they don't keep up very well with medical records when someone is more in the independent living side but still struggles. They are very nice to her and would never do her harm, it just it not what we had hoped for. Another positive is someone that did not need to help stepped in to help my loved one use her phone. I would just like to see some incremental improvements.

Very nice facility, rooms were spacious and very clean.

They've got a very knowledgeable staff that cares about their residents. They are helpful and it's clean. It seems like a fun place for older people to be!

I really liked Park Regency Thornton. At the time we did not go with this facility because it was smaller in size, but now looking back I think it would have been a good fit and I wish we would have placed my loved one here.

I toured Park Regency Thornton and it's a beautiful and clean facility. We had a great tour. Part of the issue is, the communities who are specifically made for memory care only have much better layouts. Other places that have skilled nursing and assisted/independent living in addition to memory care, makes the memory care unit feel like an add on. It was kind of off to the side and down a long hallway. One of the rooms they showed us had a kitchenette in it. I believe it was or still is an assisted living apartment that they've converted into memory care. I didn't feel comfortable having him around appliances like a sink and a fridge by himself. I told the tour guide that I thought that was a little too much for him. We ultimately chose another community because Park Regency had a layout that just wasn't conducive for my loved one.

I really liked Pak Regency after touring with them. It is a really nice facility and they offer hospice care. Unfortunately they could not take my loved one because of his behavioral issues.

Our loved one is very happy with the meals and dining service. Our first impression was that the staff were very friendly and it seemed like a smaller community, it seemed like a tight-nit atmosphere.

Our family had an in person tour experience and the Park Regency is a very nice facility. Out of the three communities we looked at, just physically looking this community is very upscale and stands out. However, in an odd way the staff we met with just kind of told us here is what we offer, take it or leave it. From a business standpoint there were not follow ups and it was on the higher end of the financial side. It did not give off that warmish feeling. It is in a very good part of town, a really nice neighborhood setting, the area is very well kept. The convenience factor was not as good as the other communities that were in just a few miles of places, but it is still in a good location.

Ok but could use some cleaning. Urine smell in hallways.

Park Regency is a newer facility and it is reasonably priced. Our loved one says the food they serve is alright, he is mostly happy with it. The rooms are clean and pretty nice, and we would recommend this community to a family or friend.

[names removed] and their staff have made the entire experience of transitioning my mother into Park Regency a very smooth and enjoyable one. Everyone is so nice and extremely helpful. I put in a request for fix the front door of my mom's apartment, which wasn't closing completely, and the maintenance people were there within 30 minutes to fix the problem. I made the right choice in selecting Park Regency Thornton.

I thought is was very nice there. They treated my wife well and they took care of her well. The only drawback was the food. It could have been more appetizing and the portions were small. I chose this community because it was close to where live and on my way to work. The management staff were good, the nurses were good, but a lot of changes with CNAs. I would recommend this community to other families.

My mother-in-law is a resident of Park Regency Thornton for 3 years. The 1st year, she and her husband shared a 2 bedroom/2 bath 800 sq. foot apartment. It was beautiful, spacious and comfortable. Within the year, my father-in-law required Memory Care & was seamlessly transferred to an efficiency apartment on that unit. The staff was amazing, providing loving care - along with Hospice until he passed away within 4 month. My mother-in-law was able to have a deluxe efficiency apartment directly 1 floor over him, allowing her to visit him frequently, at all hours of day & night. Now that she is "single," she participates in several of the events and outings the PR offers. She has made good friends and is very satisfied with her arrangements. During this very trying time with the Assisted Living isolation requirements, management & staff have kept all the residents safe, well fed, comfortable and well cared for. They have done an amazing job - and I applaud them all - for all they do & have done.

Great place, very clean. Staff is nice and really good with the elderly there.

This is a really nice place. The people very friendly. The residents that we observed seemed quite content. Should we have to choose a place, it will be this one.