Brookdale Arvada

I thought this community had wonderful people and it was a wonderful place. My loved one was set to move in and then she refused to go so we had limited experience.

It's been very good so far. My loved one has not been there too long, but things have been clean. The caregivers are very, very patient, and very friendly and kind. During the last review the main woman had with our family, she said our loved one has adjusted well and is a model patient. She accepts their assistance and participates in the activities. All positive things. Nothing negative - no falls or bruises are happening. So far it's been a very positive experience.

It is a good place. Overall my mom is happy. It is a good place to live for an older person. My loved one would like to see a bit more variety of food. The community is close to family and that helps us see our loved one.

My wife only spent 2 months at Brookdale Arvada, but they were by far the best period of her last year. With all the COVID restrictions etc. The staff did a wonderful job at making her days the best they could be. From the CNA’s on the floor to all the support/ management staff, they all had a part in. They not only cared for her, but they worked well with me, to help me handle a very rough time for my family. Many Kudos to this facility.

The communication between the staff and the family is very good. They keep us informed and they respond quickly when we have questions. The staff your loved one like family and are very caring. I would recommend this community to others

I would highly recommend this community. Other family members have commented on how nice it smelled. The staff is friendly. It couldn't be any better.

I didn't have a good feeling about this place. It felt more like a sales pitch than truly understanding the needs of my parents. The amenities weren't as nice as the other two places.

This Brookdale community has the best staff of all the communities I have ever been to in my life.

The facility is always clean and the staff is really helpful. I appreciate the staff treats everyone the same. The facility feels like home. My mom loves food and activities. She had made a lot of new friends. She is much happier now.

My grandmother lived at Brookdale and it was great. There was always help especially towards the end. Thank you to Brookdale Arvada staff and Brookdale Hospice.

I moved my father into Brookdale and it was such a pleasant experience. The caregivers were really friendly and made sure my dad felt comfortable. My mind is now at ease knowing my dad has good care.

I toured this community on Sat and they were doing trivia which my mom would enjoy. Good food, coffee, and snacks in the lobby. The staff was really friendly and it was clean.

The resident servers are very helpful and compassionate.

Overall I would strongly recommend this facility over other facilities because of the cleanliness, the staff, and the maintenance on the facility.

I have been here 3 1/2 years. We have new people operating this facility, with a great crew here. We have people who try very hard to keep us happy. They meet every persons demands, and the crew run their legs off! We now have a new kitchen staff, we have a person to clean our rooms daily, and we have a person to keep us busy exercising both mind and body everyday! If they had not allowed buddy to stay with me, I would’ve stayed.

My mom stayed here for 10 months. There were problems from the beginning (failure of staff to clean the bathroom/room regularly; lost laundry (every single time); extremely poor quality food/food prep; failure to respond to the emergency pull cord; inadequate staffing; poor management; deflection of attempts to improve the living and care situations). About half of the staff are qualified, engaged, caring persons; the other half is there because they don't have options. This place is very poorly managed. Don't put your loved ones in this facility. I found a different residence for less money ($6K/mo) that provided far better care/food/conditions for less money. Brookdale charges you for services they do not provide.

Not very impressed. Seems like people just wander and not good feedback when calling to check in.

Wonderful facility that is really made perfect by the staff. My Grandpa has always talked about how great his time with the helpers is and how Natalie has always been a delight in particular. Would recommend to anybody 100%

We moved my mother in the assisted living side knowing she would have to move to memory care. She was there a short time before getting moved over. It always smells like poop and they nickel and dime you for everything. Although the staff is friendly, they do not seem to know how to deal with people transitioning into memory care. The facility is understaffed and the staff overworked. Lots of turnover! Too many issues to cover in this short space. Keep your loved one out of this facility. We're moving mom.

The staff members here have been really good to work with. If there is ever an issue, they go out of their way to get things right. I can’t say enough about how cooperative and flexible they are. They have really good therapists but the visiting nurses have been a fiasco. No one seems to know what anyone else is doing. The very first day they were supposed to show up, they never did. The next day they were four hours late. They also have some issues with getting things that my Mother needs like wound care supplies. The community itself is just dirty and dusty. It even smells like dust. Thankfully they are replacing all of the carpeting now. I would recommend this community to other families.