About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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New Forest Haven Assisted Living

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5100 New Forest Drive, San Antonio, TX 78229

9.0
Review score
229 reviews
Be the first to write a review
9.0
Review score
229 reviews
5 star
69%
4 star
19%
3 star
6%
2 star
3%
1 star
3%
See all reviews
8.2
Review score
582 reviews
15 facilities
For pricing & availability:
(866) 374-4058
New Forest Haven Assisted Living
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New Forest Haven Assisted Living Living Room
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99 Floor plans available
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Mitzi
-
Loved one of resident/client
4.0
Our Family Experience
Sometimes, the maid skimps on cleaning the shower. Many times, eggs, bacon, sausage, or Canadian bacon not included for breakfast. Only protein served is yogurt. There were supposed to be movie nights once a week, but that hasn't happened. The shuttle won't take [name removed] to the nearb

About the facility
New Forest Haven Assisted Living

Find great options for independent and assisted living at New Forest Haven in San Antonio, Texas. This community’s updated campus creates a senior living sanctuary with the thrills of urban living just outside its front doors. Restaurants, unique shops, and cultural attractions lie in close reach, making a fun-filled landscape that’s perfect for senior living.

Community Amenities and Services

With dedicated staff, a range of available health services, and an individualized care philosophy, New Forest Haven offers exceptional care sure to fit you or your loved one’s needs. Grocery shopping and laundry services can also be provided to instill a stress-free retirement experience.

In the dining room, enjoy home-style meals made fresh by an executive chef in an elegant atmosphere. After satisfying meals, residents have lots to choose from for enrichment and rejuvenation.

Wade in the outdoor swimming pool, dive into a favorite novel from the library, or join in a regularly scheduled activity. New Forest Haven’s diverse set of activities like tai chi, cooking classes, and more create an engaging environment.

Living Arrangements

New Forest Haven offers studio, one-bedroom, and two-bedroom apartments in multiple floor plan options. Units can come equipped with full kitchens and private outdoor spaces.

Related Articles

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Senior living options offered

Assisted Living

Pricing
for New Forest Haven Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

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Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at New Forest Haven Assisted Living

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New Forest Haven Assisted Living Living Room
New Forest Haven Assisted Living

5100 New Forest Drive, San Antonio, TX 78229

The Waterford at Westover Hills community exterior
The Waterford at Westover Hills

4315 Rogers Rd, San Antonio, TX 78251

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

9.0
Review score
229 reviews
9.0
Review score
229 reviews
5 star
69%
4 star
19%
3 star
6%
2 star
3%
1 star
3%
9.9
Review score
40 reviews
9.9
Review score
40 reviews
5 star
59%
4 star
23%
3 star
8%
2 star
5%
1 star
5%
9.8
Review score
70 reviews
9.8
Review score
70 reviews
5 star
92%
4 star
4%
3 star
1%
2 star
3%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Amenities
at New Forest Haven Assisted Living

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Diabetic Care
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management

Meals & Dining

  • Meals Provided
  • Room Service
  • Organic
  • Restaurant Style Dining
  • Anytime Dining
  • Gluten-free
  • Professional Chef
  • Vegetarian
  • Guest Meals

Room Amenities

  • Handicap Accessible
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Cable or Satellite TV
  • Kitchenette
  • Wheelchair Accessible Showers
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Library
  • Beauty Salon
  • Outside Patio
  • Central Fireplace
  • TV Lounge
  • Barber Shop
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center
  • Swimming Pool

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Happy Hour
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • BBQs or Picnics
  • Cooking Classes
  • Live Dance or Theater Performances
  • Protestant Services
  • Holiday Parties
  • Brain fitness / Dakim
  • Stretching Classes
  • Activities Off-site
  • Karaoke
  • Catholic Services
  • Tai Chi
  • Wine Tasting
  • Art Classes
  • Water Aerobics
  • Mormon/LDS Services
  • Visiting Chaplain or Priest
  • Gardening Club
  • Birthday Parties
  • Community Service Programs
  • Intergenerational Programs
  • Trivia Games
  • Activities On-site
  • Yoga / Chair Yoga
  • Dances
  • Devotional Activities Offsite
  • Jewish Services
  • Other Religious Services
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Live Well Programs
  • Wii Bowling

Reviews

for New Forest Haven Assisted Living

9Review score229 reviews
9.0
Review score
229 reviews
5 star
69%
4 star
19%
3 star
6%
2 star
3%
1 star
3%
Enriched Senior Living
8.2
Review score582 reviews15 communities
Write a review
A Place for Mom has scored New Forest Haven Assisted Living with 9 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, New Forest Haven Assisted Living has 229 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
4.2
Meals & Dining
3.8
Activities
4.5
Value for Cost
4.5
A Place for Mom has scored New Forest Haven Assisted Living with 9 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, New Forest Haven Assisted Living has 229 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Enriched Senior Living
8.2
Review score582 reviews15 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 229 reviews
Mitzi - Family/friend
Assisted Living
October 7, 2024
4.0
Verified Review
Our Family Experience
Sometimes, the maid skimps on cleaning the shower. Many times, eggs, bacon, sausage, or Canadian bacon not included for breakfast. Only protein served is yogurt. There were supposed to be movie nights once a week, but that hasn't happened. The shuttle won't take [name removed] to the nearby Gold's Gym. The shuttle isn't always working. We feel it's a good value for the cost, but we still don't like the fact that breakfast served there is not that nutritious or good for residents with blood sugar problems. [name removed] has a medicine that affects her blood sugar. The breakfast there has too many carbs. On the positive side, we got my friend [name removed] to move to New Forest Haven in [date removed]. He likes it and has another friend there [name removed] who also moved there recently. Yes, We recommended New Forest Haven to [name removed], and he moved there. His friend [name removed] heard about [name removed] recommendation, and she moved there.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 28, 2024
4.0
Verified Review
New Forest Haven Review
They are very good with the residents and are very understanding. They treat the residents with respect and are very caring. They could also make some improvements on the food.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from New Forest Haven Assisted Living
August 30, 2024
Thank you for your review! We respect and care for our residents, and it's always an honor to serve the seniors in San Antonio. We are working continuously on improving aspects of our community and appreciate your feedback! Thank you again!
Martin - Family/friend
Assisted Living
June 6, 2024
4.0
Verified Review
Our Experience
My mom's overall experience at New Forest Haven Assisted Living has been good. [Name removed] is an outstanding and caring Director. The CNAs and other staff are good to great. I have found the Assisted Living building to be well cared for, comfortable and clean. Everyone has been welcoming and friendly. The food is just okay, but I think New Forest Haven is aware of this. My mom's studio apartment is nice and the level of care has been refreshing. New Forest worked to create a plan that was affordable.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
5
Response from New Forest Haven Assisted Living
June 12, 2024
Thank you for your comments. We are pleased that you have had a good experience at New Forest Haven. Our dining services department strives to provide delicious and nutritious menus for our residents.
Monica R - Family/friend
Assisted Living
June 4, 2024
5.0
Peace of mind ..
When we visited your facility everyone was helpful and knowledgeable about placing our father in an assisted living environment. We wanted a safe comfortable place where our father would feel welcomed and safe. Your staff was so friendly and answered all our questions. They showed dad around and made him feel at ease! We are so very happy with placing our father at your facility. We are thankful to all the wonderful staff that care for him..,
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from New Forest Haven Assisted Living
June 7, 2024
Thank you for entrusting us to care for your father. I am so very glad that he is enjoying living with us and that it gives you peace of mind.
Anonymous - Resident/client
Assisted Living
May 29, 2024
5.0
Verified Review
My Experience
I was previously a resident at New Forest Haven Assisted Living. There have been 9 of us move out because of a resident who moved in November of 2023. He has physically assaulted one person, threatened another and the police have been called numerous times by fellow residents. Management will not make him move, but have threatened.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Forest Haven Assisted Living
May 31, 2024
First off, we'd like to thank you for the five star review! With that said, we are open to addressing any concerns with residents. It is not our policy to tolerate inappropriate behavior within our community, and our administration has been working with this resident for some time to rectify the situation. Sometimes, these situations take time to resolve, but we are working diligently with our executive director and regional administration to best resolve this problem. We thank you for your patience and understanding. If you have any further questions, please feel free to discuss your concerns with Ashley Murphy, the Director of our community, by calling her at (512) 667-0351.
Anonymous
Assisted Living
May 17, 2024
1.0
Verified Review
Review for New Forest Haven Assisted Living
I am not happy with what happened with Forest Heaven. I was disgusted with their service, and they took an $800 deposit off me, and never did anything for me if that's how they care about future tenants. I am glad I never moved there and I would never recommend them to anyone.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from New Forest Haven Assisted Living
May 21, 2024
We sincerely want to address your concerns, especially the deposit. We care very much about our residents and strive to provide quality services and care. Please contact me at 210-899-5656 to address the unresolved deposit.
Erich E - Family/friend
Assisted Living
May 2, 2024
5.0
Experience with New Forest Haven
I have a very pleasant experience with New Forest Haven Senior Living. I am pleased with the amount of amenities that this facility offers. My mother felt very comfortable right away when she first toured the facility.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 22, 2024
5.0
Verified Review
Overall a very positive experience
Housekeeping needs more staff to be able to provide weekly service consistently. Maintenance requests have to be followed up regularly by resident and/or family member to ensure work is completed in a timely manner. I supplement fresh fruit and veggies for my mom, as the dining room doesn't have a salad or fruit station. Usually just a hot veggie, apples, oranges, and bananas are provided with meals. She also likes that they have an assisted living facility on campus if needed in the future.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from New Forest Haven Assisted Living
April 24, 2024
Thank you for your review and input. I will forward your concerns to the proper directors. The dining room has added a chef salad and fruit plate with cottage cheese as always available items. Our bistro that is open M-F 2-3 offers fresh fruit skewers and a salmon Caesar salad that your mother could try. We hope that these additions will add to her health and enjoyment.
Anonymous - Family/friend
Assisted Living
April 12, 2024
4.0
Verified Review
Remodel in progress
There has been quite a turnover of staff but that can be expected from the sale of the facility right before our move. And in the process there has been updating and remodeling of the facility. They are still in the process and the main areas are nice. Apartment size is bigger than other studios. The apartments themselves have not been updated this time yet. Amenities are getting better. Pool, family room, they added a new area in the dinning room for happy hour/gatherings.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Response from New Forest Haven Assisted Living
April 24, 2024
Thank you for your review and input. We are committed to providing an environment designed to meet the comfort, interests, and tastes of our residents at a price that they deserve.
CO - Family/friend
Assisted Living
March 28, 2024
3.0
Verified Review
Review for New Forest Haven
For a simple individual like my father, it's a roof and it's fine.The maintenance is slow and sloppy, the meal options and service according to my dad is terrible and housekeeping is subpar.He appreciates the elevator and that's his apartment is right next to it. Facilities like this need larger bathrooms for wheelchair bound individuals.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Value for Cost
3
WCF - Resident/client
Assisted Living
January 9, 2024
4.0
Verified Review
Review for New Forest Haven
I like the floor plan of my apartment, my pets like it here (dog and cat). There's room for improvement in some areas, but there is an effective renter's association to facilitate recommendations. I like the location in relation to the VA hospital.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
December 19, 2023
5.0
Verified Review
our families experience
I like the fact that [name removed] is in a community with people her age. Everyone is friendly, and she has made lots of friends. I like the fact there are meals for her to eat and activities like bingo and music that she can dance to. It's a great place! Oh, I also like the fact that there is someone who checks on her every day to make sure she's alright. New Forest Haven is a wonderful retirement community!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 28, 2023
2.0
Verified Review
has room for improvement
I can make this easy, in the beginning when my father in law moved in it was as great place, I would give every category a 5. Then the facility went through new ownership/management and every category dropped to a 1 or 2. He has moved out.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Anonymous - Family/friend
Independent Living
October 9, 2023
4.0
Verified Review
Very happy we chose New Forest
My loved one is currently a resident at New Forest Haven in Independent Living and overall the experience has been very good for her so far. The staff and the residents are all so very nice and helpful. The move in process was easy. They do need more consistency with the housekeeping. Overall, I would recommend New Forest Haven to others. My mom's apartment is very nice.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
September 21, 2023
4.0
Verified Review
Need for changes
During the first months. However, recently the facility was purchased by new. Company and residents report that staff have resigned and food services have declined. Lack of trained staff and supplies have caused problems with transportation and quality of meals. Patients report being served fast food type meals in boxed containers. Hopefully these problems can be resolved and residents won't have to move out.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
CV - Family/friend
Assisted Living
June 19, 2023
4.0
Verified Review
Would Recommend
New Forest Have is a great place to live, and I would recommend it to other families for assisted living. The staff is very helpful and accommodating.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
CO - Family/friend
Assisted Living
May 4, 2023
4.0
Verified Review
Review for New Forest Haven
Easy to communicate, price and accommodations fit well with family price range and easy move in. I also feel like my dad is safe. We picked this community, because the neighborhood was better, cost fit my fathers needs, staff was super helpful.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
April 19, 2023
4.0
Verified Review
My Tour Experience at New Forest Haven
The staff was nice and New Forest Haven was a nice community. The price was good. We felt the drive was too far from family and medical needs for our loved one.
anonymous - Family/friend
Independent Living
April 11, 2023
5.0
Verified Review
I would recommend that people check it out. So far so good
Helpful and professional staff members. I live far away and my observations have been limited, but I do think that iIt would be helpful to establish procedures for Amazon and other delivery services to have secure drop off facilities.
Cleanliness
5
Friendliness
3
Care Services
4
Staff
3
Meals & Dining
5
anonymous - Family/friend
Independent Living
April 5, 2023
5.0
Verified Review
Great value for the money
The facility is a good value. It is in need of updates but I think those are in the process. A main dryer has been down for awhile, which affects the residents. The food has its ups and downs I think. I don't think everyone can be pleased all the time. Areas for improvement: On the food, some things have been said about some wanting bigger serving sizes for meals.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
5
Viewing 1-20 out of 229 reviews

Neighborhoods
around New Forest Haven Assisted Living

See what the neighborhood has to offer and what’s nearby:
New Forest Haven Assisted Living in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about New Forest Haven Assisted Living

New Forest Haven Assisted Living offers Studio. Learn more.

A Place for Mom has scored New Forest Haven Assisted Living 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 899-5656 to reach a resident at New Forest Haven Assisted Living.

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4 star
23%
3 star
14%
2 star
5%
1 star
9%
Studio
Located right in the heart of San Antonio, Texas, Heritage Creek Assisted Living is the ideal assisted living community for those who want an elegant, modern location to call home. We're close to area shops and entertainment, and just minutes from medical offices, libraries and parks. At our...
The Westmark Senior Living indoor common area

The Westmark Senior Living

9505 Fredericksburg Road, San Antonio, TX 78240
Starting at $X,XXX+ monthly
9.4
Review score
100 reviews
9.4
Review score
100 reviews
5 star
40%
4 star
33%
3 star
21%
2 star
1%
1 star
5%
Studio, 1bd
Retirement is the time to indulge yourself and re-ignite some of those passions that got left by the wayside throughout the years. Our community, located in a quiet residential neighborhood just 20 minutes from the historic and culture-rich downtown of San Antonio, Texas, offers assisted living...
Photo of Sorrento

Sorrento

2739 Babcock Rd, San Antonio, TX 78229
Starting at $X,XXX+ monthly
Photo of Marriott's Northwest Oaks Guest Home
Marriott's Northwest Oaks Guest Home offers assisted living for seniors in a warm and comfortable environment without being formal. A single story design makes it easier for residents to navigate and find their way. At Village Oaks, we have created Companion Living® to encourage our seniors to...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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