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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Brookdale Medical Center Whitby

5996 Whitby Road, San Antonio, TX 78240

9.0
Review score
30 reviews
Add review
9.0
Review score
30 reviews
5 star
50%
4 star
33%
3 star
10%
2 star
7%
1 star
0%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Medical Center Whitby
Brookdale Medical Center Whitby
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11 Floor plan available
Brookdale Medical Center Whitby in google map
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Anonymous
-
Family/friend
4.0
our families experience
Brookdale Medical Center overall has been okay for our loved one. Our loved one really likes the different activities they have going on there and the community is very close for our family. We would recommend this community to other families but it does depend on what kind of attention th

About the facility
Brookdale Medical Center Whitby

Explore your hobbies, develop new relationships, and find the one-on-one support you need to live an easygoing, yet fulfilling retirement at Brookdale Medical Center Whitby.

Here, each resident receives an individualized care plan, along with nutritious meals, housekeeping services, and assistance with transportation and errands. Would you or your loved one like a helping hand managing medications, coordinating care with outside healthcare professionals, getting dressed, or with something more specific? As residents’ needs or goals change, the staff monitors their care plans to help ensure that the proper services are provided. For those concerned about safety, you can find relief knowing the staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Additionally, keypad entries and an emergency alert system are also used to promote security.

With less chores and more peace of mind, you are encouraged to spend your days here doing what you love. Plan a workout in the fitness center, book an appointment at the beauty/barber shop, spend your afternoon gardening, or simply read in the library. As a family-friendly community, residents are welcome to invite their loved ones over for meals and activities. Reserve the community room for a...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Medical Center Whitby

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Medical Center Whitby

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Brookdale Medical Center Whitby
Brookdale Medical Center Whitby

5996 Whitby Road, San Antonio, TX 78240

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

Villa de San Antonio outdoor common area
Villa de San Antonio

8103 North Hollow, San Antonio, TX 78240

9.0
Review score
30 reviews
9.0
Review score
30 reviews
5 star
50%
4 star
33%
3 star
10%
2 star
7%
1 star
0%
10
Review score
55 reviews
10
Review score
55 reviews
5 star
96%
4 star
0%
3 star
0%
2 star
4%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
9.7
Review score
75 reviews
9.7
Review score
75 reviews
5 star
72%
4 star
23%
3 star
1%
2 star
1%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Reviews

for Brookdale Medical Center Whitby

9Review score30 reviews
9.0
Review score
30 reviews
5 star
50%
4 star
33%
3 star
10%
2 star
7%
1 star
0%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Medical Center Whitby with 9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Medical Center Whitby has 30 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.1
Friendliness
4.3
Care Services
4.1
Staff
4.8
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Brookdale Medical Center Whitby with 9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Medical Center Whitby has 30 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 30 reviews
Anonymous - Toured community
Assisted Living
March 13, 2024
5.0
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 28, 2023
4.0
Verified Review
our families experience
Brookdale Medical Center overall has been okay for our loved one. Our loved one really likes the different activities they have going on there and the community is very close for our family. We would recommend this community to other families but it does depend on what kind of attention they may need.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
4
Dianne - Family/friend
Assisted Living
November 14, 2023
5.0
Verified Review
Friendly and Safe, Like Home
Our loved one is currently a resident at Brookdale Medical Center Whitby. The staff is always friendly and helpful. They had us attend lunch with them before we made decisions. The meals are exceptional and the residents have a choice from a menu. The move in process was pretty good. There were several moving in at one time, some from another facility that was closing (one not affiliated with Brookdale). The housekeeping is excellent. There are no smells and all common areas are very clean. They keep our loved one's room very clean. The price is good. We would highly recommend Brookdale Medical Center Whitby to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 3, 2023
5.0
Verified Review
Our Experience
My loved one is currently a resident at Brookdale Medical Center Whitby and everything has been great for her at this facility so far. The facility is very clean. The atmosphere is great. Everyone is very friendly. They do activities with the residents. It's been a great experience so far. I would recommend Brookdale Medical Center Whitby to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
April 19, 2023
3.0
Verified Review
My Tour Experience at Brookdale Medical Center Whitby
We toured the community during construction. We needed a community that was going to be ready immediately and felt this wasn't the place for our loved one.
Response from Brookdale Medical Center Whitby
April 20, 2023
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
DM - Family/friend
Assisted Living
November 11, 2022
5.0
Verified Review
Wonderful Community Built on Quality & Value
I picked this place after my loved ones comments of how much it felt like home and how he was so comfortable there after just the first tour. They offer activities such as; daily fitness, social games & interactions, shopping trips, and entertainment guests for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Toured community
Assisted Living
October 3, 2022
4.0
Verified Review
Tour experience
We toured with Brookdale Medical Center Whitby. While this facility was nice - it did not have the feel that we were looking for. We also wanted a facility that had more of an open concept.
Anonymous - Toured community
Assisted Living
April 21, 2022
5.0
Verified Review
My Tour Experience at Brookdale Medical Center Whitby
This was a very nice community. This was not at the level of care we needed for our loved one. The community was all on one floor.
anonymous - Toured community
Assisted Living
April 1, 2022
5.0
Verified Review
Tour experience
The staff were extremely friendly and helpful, but the facility felt institutional and we were looking for a place that would feel more like an apartment complex.
LAC - Family/friend
Assisted Living
February 23, 2022
5.0
Caring Staff and Amazing Community
My aunt has only been at this community a few months but it's clear that she is thriving in her new home. The staff has taken such great care of all her needs, from booking her salon appointments to motoring her health. My family and I couldn't be happier with Brookdale Whitby.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
KRM - Family/friend
Assisted Living
July 6, 2021
5.0
Excellent choice
My brother has been here for 4 years now. One good thing about Whitby is that it is a small community, so he is treated like it is his little home and the workers make him feel like family. The staff is caring and encouraging, the food is good, the location is excellent, & the facility is kept clean and inviting. They have many activities and keep their residents entertained despite this being a tremendously trying year for all. They have kept my brother safe and well cared for, so am very grateful to all the staff. Another plus, they are good at communicating when there are any concerns. Overall, I feel very very blessed to have found this spot for my brother.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
A great place for out brother - Family/friend
Assisted Living
July 6, 2021
5.0
Perfect for our brother
Our special needs brother has been a resident at Brookdale Whitby for five years. All of the staff clearly love him and go out of their way to meet his needs. During the challenging pandemic the staff worked very hard to keep the residents safe and they remained COVID free during the entire time. We have never seen our brother happier than the life he has found here. Thanks to all of these angels!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
David W - Family/friend
Assisted Living
July 6, 2021
5.0
Highly Recomended
We have two video cameras in our loved ones room. One in the livingroom and one in his bed room so we really know he is being treated well. All the staff treat him well and go out of their way to cater to his individual needs. We highly recommend Brookdale Whitby .
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
David W - Family/friend
Assisted Living
July 6, 2021
5.0
A loving and caring place where all the staff take special care of your loved ones!
We have two video cameras in our loved ones room. One in the livingroom and one in his bed room so we really know he is being treated well. All the staff treat him well and go out of their way to cater to his individual needs. We highly recommend Brookdale Whitby .
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Rob P - Family/friend
Assisted Living
July 6, 2021
4.0
Overall care of my loved one
Though I've come across some of the up & downs of having my mother at Brookdale Whitby. The overall care I've noticed at Brookdale Whitby each of the resident's I was most impressed with was the safety protocol administered during Covid & the dignity shown to each of the residents there, no matter the circumstance. The meals are somewhat palatable but believe it is due to trying to please as many residents as possible because of diet/allergy restrictions. Also from what I've seen the newest staff members are the ones with a high turnover ratio. although there are a handful of staff member who have been there a lot longer than my mother has; 3+ years there.
Cleanliness
2
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 20, 2021
5.0
Verified Review
We have great peace of mid knowing our loved ones are safe and cared for
We have only heard good thinks about the meals they serve the residents, and even thought our parents are absolutely enjoying the activities we do wish there was more of a variety. We would absolutely recommend this community to others
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
November 13, 2017
2.0
Verified Review
Down hill
My loved one lived her for about 7 years and the last two years it really has gone downhill. There has been such a high turnover in staff with each new director it seemed to get worse. The rent kept going up and my mom wasn't getting the care she needed. We no longer felt safe and I wouldn't recommend this to anyone.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Assisted Living
September 14, 2017
3.5
Verified Review
A good tour
This was a nice community when I visited. The people I met were nice. This community seems to offer some nice amenities. I just did not think this community would work for my loved one.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Assisted Living
November 15, 2016
2.0
Verified Review
Depressing Atmosphere!!
I did not have a very good first impression of this community. When I first walked into the building the lighting was very dim and there was little to no natural light throughout the lobby and dinning room. I also noticed that the bedrooms seemed to be tiny as well as very little windows allowing again no natural light into the apartment. It just seemed like a very depressing atmosphere that I really would not want my mother to live in. The staff was friendly and they did have a beautiful courtyard on the positive side.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Assisted Living
January 16, 2016
5.0
Thanks for the care
Great service Good
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 30 reviews

Amenities
at Brookdale Medical Center Whitby

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Pureed Meals
  • Restaurant Style Dining
  • Gluten-free
  • Guest Meals
  • Low / No Sodium
  • Professional Chef
  • Meals Provided
  • No Sugar
  • Vegetarian
  • Room Service
  • Vegan

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Indoor Common Areas
  • Central Fireplace
  • Private Bath
  • TV Lounge
  • Meeting Room
  • Library

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Spanish

Activities

  • Walking Club
  • Pet-focused Programs
  • Stretching Classes
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Visiting Chaplain or Priest
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Yoga / Chair Yoga
  • Dances
  • Catholic Services
  • Devotional Activities Offsite
  • Holiday Parties
  • Trivia Games
  • Bible Study Group
  • Birthday Parties
  • Art Classes
  • Karaoke
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Cooking Club
  • Live Dance or Theater Performances
  • Book Club
  • Community Service Programs
  • Gardening Club
  • Activities On-site
  • Community Service Organizations
  • Devotional Activities On-Site
  • Wine Tasting

Neighborhoods
around Brookdale Medical Center Whitby

See what the neighborhood has to offer and what’s nearby:
Brookdale Medical Center Whitby in google map

Frequently Asked Questions
about Brookdale Medical Center Whitby

Brookdale Medical Center Whitby offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Medical Center Whitby 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 561-9500 to reach a resident at Brookdale Medical Center Whitby.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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