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New Forest Haven

5034 Newforest Drive, San Antonio, TX 78229
8.8
Review Score
216 reviews

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New Forest Haven Dining Room
16 Photos
16 Photos available
9 Floor plans
9 Floor plans available
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street view of New Forest Haven
Anonymous - Family/friend
4.0
Very happy we chose New Forest

My loved one is currently a resident at New Forest Haven in Independent Living and overall the experience has been very good for her so far. The staff and the residents are all so very nice and helpful. The move in process was easy. They do need more consistency with the housekeeping. Overall, I would recommend New Forest Haven to others. My mom's apartment is very nice.... Read more

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About the facility New Forest Haven

Find great options for independent and assisted living at New Forest Haven in San Antonio, Texas. This community’s updated campus creates a senior living sanctuary with the thrills of urban living just outside its front doors. Restaurants, unique shops, and cultural attractions lie in close reach, making a fun-filled landscape that’s perfect for senior living.

Community Amenities and Services

With dedicated staff, a range of available health services, and an individualized care philosophy, New Forest Haven offers exceptional care sure to fit you or your loved one’s needs. Grocery shopping and laundry services can also be provided to instill a stress-free retirement experience.

In the dining room, enjoy home-style meals made fresh by an executive chef in an elegant atmosphere. After satisfying meals, residents have lots to choose from for enrichment and rejuvenation.

Wade in the outdoor swimming pool, dive into a favorite novel from the library, or join in a regularly scheduled activity. New Forest Haven’s diverse set of activities like tai chi, cooking classes, and more create an engaging environment.

Living Arrangements

New Forest Haven offers studio, one-bedroom, and two-bedroom apartments in multiple floor plan options. Units can come equipped with full kitchens and private outdoor spaces.

Related Articles

Assisted Living vs. Independent...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
New Forest Haven is a community within New Haven Assisted Living of Schertz, LLC properties. See all New Haven Assisted Living of Schertz, LLC communities.

Pricing for New Forest Haven

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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$XXXX
/mo

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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at New Forest Haven

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Compare

New Forest Haven5034 Newforest Drive, San Antonio, TX 78229
The Gardens of Castle Hills1207 Jackson Keller Rd, San Antonio, TX 78213
The Landing at Stone Oak19110 Huebner Rd, San Antonio, TX 78258
8.8
Review Score
216 reviews
10
Review Score
52 reviews
9.7
Review Score
40 reviews
9.7
Review Score
58 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care

Amenities at New Forest Haven

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Organic
Vegetarian
Anytime Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Full kitchen
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Swimming Pool
Arts and Crafts Center
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for New Forest Haven

Write a Review
8.8
Review Score
216 reviews

Review Score

216 reviews
8.8

Out of 10


5 star

72%

4 star

19%

3 star

7%

2 star

3%

1 star

3%

A Place for Mom has scored New Forest Haven with 8.8 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, New Forest Haven has 216 reviews with an average "overall experience" of 4.5 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.1

Care Services

4.5

Activities

4.5

Staff

4.4

Value for Cost

4.5

Overall Experience
154
39
13
5
5
Date Submitted
3
7
16
Reviewer
85
64
52
15
Care Received
12
204
1-20 of 216 reviews
Sort by

4.0
Anonymous - Family/Friend
Independent Living
October 9, 2023
Verified Review
Very happy we chose New Forest

My loved one is currently a resident at New Forest Haven in Independent Living and overall the experience has been very good for her so far. The staff and the residents are all so very nice and helpful. The move in process was easy. They do need more consistency with the housekeeping. Overall, I would recommend New Forest Haven to others. My mom's apartment is very nice.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Independent Living
September 21, 2023
Verified Review
Need for changes

During the first months. However, recently the facility was purchased by new. Company and residents report that staff have resigned and food services have declined. Lack of trained staff and supplies have caused problems with transportation and quality of meals. Patients report being served fast food type meals in boxed containers. Hopefully these problems can be resolved and residents won't have to move out.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
CV - Family/Friend
Assisted Living
June 19, 2023
Verified Review
Would Recommend

New Forest Have is a great place to live, and I would recommend it to other families for assisted living. The staff is very helpful and accommodating.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

5


4.0
CO - Family/Friend
Assisted Living
May 4, 2023
Verified Review
Review for New Forest Haven

Easy to communicate, price and accommodations fit well with family price range and easy move in. I also feel like my dad is safe. We picked this community, because the neighborhood was better, cost fit my fathers needs, staff was super helpful.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
April 19, 2023
Verified Review
My Tour Experience at New Forest Haven

The staff was nice and New Forest Haven was a nice community. The price was good. We felt the drive was too far from family and medical needs for our loved one.


5.0
anonymous - Family/Friend
Independent Living
April 11, 2023
Verified Review
I would recommend that people check it out. So far so good

Helpful and professional staff members. I live far away and my observations have been limited, but I do think that iIt would be helpful to establish procedures for Amazon and other delivery services to have secure drop off facilities.

Cleanliness

5

Friendliness

3

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

3


5.0
anonymous - Family/Friend
Independent Living
April 5, 2023
Verified Review
Great value for the money

The facility is a good value. It is in need of updates but I think those are in the process. A main dryer has been down for awhile, which affects the residents. The food has its ups and downs I think. I don't think everyone can be pleased all the time. Areas for improvement: On the food, some things have been said about some wanting bigger serving sizes for meals.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

3

Staff

5

Value for Cost

5


2.0
BC - Family/Friend
Independent Living
November 4, 2022
Verified Review
Food quality needs improvement.

There are a lot of complaints about the FOOD. That is, the quality and the portions. I have talked to the Food Service Director and the Director about this.. We'll see if things get better...

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

2

Staff

2

Value for Cost

2

Response from New Forest Haven

December 8, 2022

We are disappointed to see your negative review and thank you for reaching out to our food services Director and Executive Director. Kindly consider raising our review when the menu has improved.


3.0
Bruce - Family/Friend
Assisted Living
September 30, 2022
Verified Review
Better Communication

I picked this community because of the price. They are not consinstent, with communicating what's going on with operations of the retirement home. They are understaffed, and could do better with that.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3

Response from New Forest Haven

December 9, 2022

Thank you for sharing your review and comments. We are disappointed to see your three star rating as we consistently strive for five stars. In the future please reach out directly to our Executive Director so that we may better assist you. Thank you.


2.5
anonymous - Toured community
Independent Living
May 31, 2022
Verified Review
Tour experience

I was not at all impressed by NewForest Estates. There are separate buildings so if residents need to get to the dining room, activity room, etc. they have to travel outside. They have to keep the doors open because so many people travel with walkers or wheelchairs which we felt was unsafe. The community also just looked very poor and depressing, but the price was high. I would not recommend this community unless you are on a fixed income.

Response from New Forest Haven

June 17, 2022

Thank you for taking the time to share your review, your opinion is very important to us! If you have any further questions, please give us a call. We're always happy to help!


5.0
anonymous - Family/Friend
Independent Living
May 4, 2022
Verified Review
A pleasant experience for a hard transition.

NewForest Estates has been a pleasant experience all the way around. We have not had any issues. My mom is satisfied with the food and activities. The apartments are a nice size and well maintained. And the cost is nice.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5

Response from New Forest Haven

May 11, 2022

Your wonderful feedback and rating mean a lot to us. Thanks for taking the time to share your experience at NewForest Estates!


4.0
anonymous - Resident/client
Independent Living
April 15, 2022
Verified Review
I would recommend this place to an older senior but not an active senior

The people are super nice and I really enjoyed the bible studies. However when it came to the meals they are heavily loaded with carbs and always have the same vegetable's. They could also have better activities - they definitely are catered more towards an older crowd.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4

Response from New Forest Haven

April 22, 2022

Thank you for taking the time to let us know how we did. We hope you have a great day!


2.0
anonymous - Toured community
Assisted Living
March 8, 2022
Verified Review
Tour of NewForest

We were looking for something more than just a room for assisted living, more like an apartment. The tub in the bathroom was step in and that would not have worked for my loved one. Other than that, nothing special really stuck out to me about NewForest Estates.

Response from New Forest Haven

March 15, 2022

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.


4.0
CP - Family/Friend
Assisted Living
February 16, 2022
Verified Review
Comfortable Place

It's a nice place. They got a new chef, although they didn't replace the sous chef. So the sides aren't the best, but my parents tell me the entrees are delicious. Housekeeping tends to knock on the metal doors with their keys, so see about getting a doorbell if you're loved one is hard of hearing. Also double check some things before you move in, but that would be true of any place. For the most part, the staff have been very good. My loved one has had some falls, and they were very quick to call the lift services to get her back up and make sure she was okay. They provide assistance to the dining room if needed. And housekeeping seems to be very nice.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

3.5

Activities

4

Staff

4

Value for Cost

4

Response from New Forest Haven

February 24, 2022

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at NewForest Estates. Thank you again, we hope that you have a wonderful day.


4.0
Marge - Resident/client
Independent Living
January 24, 2022
Verified Review
A place like home

This is a great community for your loved one and it feels like home. As soon as I got here everyone made me feel like I was at home. It has been an all around positive living experience living here. I have a really nice home here.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

4

Response from New Forest Haven

February 4, 2022

Hi Marge, thank you very much for taking the time to leave us this positive review for our team at NewForest Estates. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!


3.0
Wendy B - Toured community
Assisted Living
December 15, 2021
Verified Review
My tour review

The room was too far from all of the amenities offered in the community. What was offered per the cost and the care needed just did not match up. The tour was good but the community just did not git the needs of my loved one.

Response from New Forest Haven

December 20, 2021

Hi Wendy B, we appreciate your honest feedback, as we are always looking for ways to improve.


5.0
Evelyn M - Resident/client
Assisted Living
November 24, 2021

I have lived as NewForest for 5 years and I love it here. I love the people love the staff all of them are always friendly, helpful, especially { name removed} I will stay here as long as we are able.

Response from New Forest Haven

December 3, 2021

Hi Evelyn M, thank you so much for your positive comments about NewForest Estates!


4.0
anonymous - Toured community
Independent Living
May 5, 2021
Verified Review
Tour of NewForest

We toured NewForest Estates and it was not handicap accessible which is what we needed. Also, the apartments were smaller and our furniture would not have fit in them.

Response from New Forest Haven

October 31, 2021

Anonymous, we are very happy we could provide you with a positive experience!


4.5
Patrick - Family/Friend
Independent Living
March 3, 2021
Verified Review

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5

Response from New Forest Haven

October 31, 2021

Patrick, we are glad we could help!


4.0
anonymous - Toured community
Independent Living
February 26, 2021

Mom’s favorite so far, like big closet, liked the happy hour every other Friday;

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from New Forest Haven

October 31, 2021

Hi Anonymous, thank you so much for your positive comments about NewForest Estates!


Viewing 1-20 out of 216 reviews

Neighborhood around New Forest Haven

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about New Forest Haven

New Forest Haven offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored New Forest Haven 8.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 680-3649 to reach a resident at New Forest Haven.

To reach a resident at New Forest Haven call: (210) 680-3649



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.