New Forest Haven

My loved one is currently a resident at New Forest Haven in Independent Living and overall the experience has been very good for her so far. The staff and the residents are all so very nice and helpful. The move in process was easy. They do need more consistency with the housekeeping. Overall, I would recommend New Forest Haven to others. My mom's apartment is very nice.

During the first months. However, recently the facility was purchased by new. Company and residents report that staff have resigned and food services have declined. Lack of trained staff and supplies have caused problems with transportation and quality of meals. Patients report being served fast food type meals in boxed containers. Hopefully these problems can be resolved and residents won't have to move out.

New Forest Have is a great place to live, and I would recommend it to other families for assisted living. The staff is very helpful and accommodating.

Easy to communicate, price and accommodations fit well with family price range and easy move in. I also feel like my dad is safe. We picked this community, because the neighborhood was better, cost fit my fathers needs, staff was super helpful.

The staff was nice and New Forest Haven was a nice community. The price was good. We felt the drive was too far from family and medical needs for our loved one.

Helpful and professional staff members. I live far away and my observations have been limited, but I do think that iIt would be helpful to establish procedures for Amazon and other delivery services to have secure drop off facilities.

The facility is a good value. It is in need of updates but I think those are in the process. A main dryer has been down for awhile, which affects the residents. The food has its ups and downs I think. I don't think everyone can be pleased all the time. Areas for improvement: On the food, some things have been said about some wanting bigger serving sizes for meals.

There are a lot of complaints about the FOOD. That is, the quality and the portions. I have talked to the Food Service Director and the Director about this.. We'll see if things get better...

I picked this community because of the price. They are not consinstent, with communicating what's going on with operations of the retirement home. They are understaffed, and could do better with that.

I was not at all impressed by NewForest Estates. There are separate buildings so if residents need to get to the dining room, activity room, etc. they have to travel outside. They have to keep the doors open because so many people travel with walkers or wheelchairs which we felt was unsafe. The community also just looked very poor and depressing, but the price was high. I would not recommend this community unless you are on a fixed income.

NewForest Estates has been a pleasant experience all the way around. We have not had any issues. My mom is satisfied with the food and activities. The apartments are a nice size and well maintained. And the cost is nice.

The people are super nice and I really enjoyed the bible studies. However when it came to the meals they are heavily loaded with carbs and always have the same vegetable's. They could also have better activities - they definitely are catered more towards an older crowd.

We were looking for something more than just a room for assisted living, more like an apartment. The tub in the bathroom was step in and that would not have worked for my loved one. Other than that, nothing special really stuck out to me about NewForest Estates.

It's a nice place. They got a new chef, although they didn't replace the sous chef. So the sides aren't the best, but my parents tell me the entrees are delicious. Housekeeping tends to knock on the metal doors with their keys, so see about getting a doorbell if you're loved one is hard of hearing. Also double check some things before you move in, but that would be true of any place. For the most part, the staff have been very good. My loved one has had some falls, and they were very quick to call the lift services to get her back up and make sure she was okay. They provide assistance to the dining room if needed. And housekeeping seems to be very nice.

This is a great community for your loved one and it feels like home. As soon as I got here everyone made me feel like I was at home. It has been an all around positive living experience living here. I have a really nice home here.

The room was too far from all of the amenities offered in the community. What was offered per the cost and the care needed just did not match up. The tour was good but the community just did not git the needs of my loved one.

I have lived as NewForest for 5 years and I love it here. I love the people love the staff all of them are always friendly, helpful, especially { name removed} I will stay here as long as we are able.

We toured NewForest Estates and it was not handicap accessible which is what we needed. Also, the apartments were smaller and our furniture would not have fit in them.

Mom’s favorite so far, like big closet, liked the happy hour every other Friday;