Mustang Creek Estates Burleson

The staff are wonderful to work with. They have treated my loved one like gold. The food is better than expected. They make meals fresh each day for the residents. There are five houses that have their own kitchen, and the staff make the meals for the residents in the houses to ensure freshness. The staff are very responsive, and make sure that the family's questions are answered in a timely manner. Plus, they make sure that we understand everything. The staff are very kind and friendly to both residents are visitors.

I have been looking for a good place for my dad and when I found one, it was way out of his price range. They charged for room, then his care. (like $2000 more). This place here is all included and more. The staff is excellent, it’s a small setting and divided into separate buildings so that there are only like 14 residents per house. They all have an open kitchen where they see there food being cooked. Food is from HEB and local farmers not shipped in by truck. They eat their meals together at a large table like a family. This place is like family, and they are awesome!!! My dad is very happy being there and able to roam around and visit. Thanks again Mustang Creek!!! I’d give you 10 stars but they only have 5.

It's pretty clean. The actual working staff is very friendly. The food is pretty good. We picked this community, because it was newer, looked like it had somehting to offer, and it was smaller, in which they were able to provide individual attention. They can improve on, consitency with the staff and pay them more to keep them. The staff is very friendly. I would recommend to other families.

The community itself is clean but the house keeping could definitely be improved. Some of the staff members are nice and others are not so much. It seems like the staff members don't really pay as much attention to the residents as they should.

Things are going as well as expected. I picked this community, because I thought it was the best location for my loved one.

My loved one is so happy here. The daytime care is absolutely fantastic. The staff are very caring, and they treat the residents as if they were their own grandparents. Some of the patients need to be fed, and they sit down at the table with them to help them eat. The food is great. If somebody isn't feeling well, they'll fix them some mashed potatoes or pasta, something light that settles the stomach, and you just can't beat that. They do what they can with activities - thinks like bingo, dominos, watching movies. There's a big, homey room with couches for gathering. They decorate it all up for Christmas - this past year it was a Grinch house with the Grinch there and snowmen on their doors. There was a great big Christmas Tree. They really went out of their way to make sure it was fun for everybody. They also decorated for New Year's and are getting ready for Valentines day - they just keep it going so there's always something new and exciting happening.

They need to do better with, cleaning the bathroom toilet, which was not cleaned for four days, and the odor was very bad. Retain your employees everytime ,I go visit it's someone new/different staff. I'm going to give them, one last chance to correct any issues.

Toured and fell in love with the layout of this community. It will be so much easier for my mom to transition to Mustang Creek rather that the "big box" style communities. When I found out the care ratio is 7 to 1... I was floored! Their rates are all-inclusive, and include ALL levels of care. We were so stressed out over this move, but they took that weight off of our shoulders. We couldn't be happier.

It's pretty clean. My loved one does not really like the food. For the price, the value for the money is good. We picked this community because, my loved one had different restrictions, and they met their financial needs, and also different restrictions. It's not fancy but the people are nice.

Overall experience - good. Cost was good for my dad's budget. Place we left had gotten over the $5000 mark. One thing that I had to do a lot at night was to call and ask the evening/night staff to do certain things that needed to be done. I had a camera in his room and would see that the staff had not pulled him up in the bed or lay the bed down so he could sleep comfortably. That being said there were staff members that went way beyond the call of duty and took excellent care of my dad. I realize that Covid played a big part in hiring staff members. The day staff was an great crew, they were in his room every two hours to check on him and when they weren't in his room they were at least walking past the door and looking in on him.

The Activities At Mustang Creek Burleson are awesome. The Resident's are very happy with the Activity Director. She does a excellent job. Mustang Creek Burleson Should Be Proud To Have Her On Staff.

It's a good facility overall, but we are having an issue as far as turnover within their staff. I do think it's the hours and the pay. The lack of staff effects the meals, activities, level of care, etc.. There have been times when there's only been one in house, when they are supposed to have two for the estate. Also the availability of them not answering the phone for my loved ones building itself.

I would highly recommend it. The service is up to par. The location is pretty good as well, and in close proximity to where I live. And I've found the overall experience to be great.

The staff have been incredible in helping us make the transition. Obviously any time you're moving into a facility where you're increasing the level of care, it can be a hard transition. And there are a lot of emotions involved with that. But the staff has been absolutely phenomenal in helping both me and my mother with that transition and making sure everything is just right. Through the whole process, they have been focused on anything they could do to help us. And their communication has been just top notch. As far as value goes, I would rate them a 10 out of 5 if I could.

It's good, the staff is great. The cleanliness could improve and the meals are ok. Their is too much inconsistency on activities. It's either too much or not enough.

Mustang Creek Estates Burleson is wonderful. This is a really loving place. The residents aren't just a number or a name. The staff interact with them, and it's a great place for your mom or dad. We were concerned about making the transition from in-home care to full time residential care. And we are so happy with our choice and how well our loved one is doing here. Before moving in, she would barely eat, and now she's eating well and has gained some weight. She is very very happy and tells us how happy she is to be there. The staff is so very attentive, not only to her but to the other residents as well. When we had in-home care, we struggled to get her up in the morning. But they have her up and dressed and ready for the day at breakfast time. They have a big activity room and have activities planned every day. They include the residents in helping to make cookies and things, and you can smell them baking, which is nice. The executive director has been incredibly helpful. If you can find a perfect place when you have to make this decision, we feel like we found it.

Mustang Creek felt like home right away, and the care givers are right down the hall so anytime our loved one needs assistance they are right there. Very quick response time.