Mirabella Assisted Living and Memory Care

The leasing and move in experience with Mirabella Living and Memory Care was very positive. The staff is very helpful. The housekeeping is better than when my family member lived at home. Communication is good with my family member who is very alert and the staff. The move in process went smooth and the meals are good. We would definitely recommend Mirabella Living and Memory Care to other families.

We picked because of the, location, price, and the appearance. Check it out for what I mentioned.They work on taking very good care of their residents. I would recommend to others.

My loved one lives at Mirabella Living and Memory Care and things have been good for her at this facility. The staff is great. The food is good when the Chef cooks, otherwise the desserts are pre-made and come frozen. They are supposed to have a bus to transport people in wheelchairs for shopping, activities and medical appointments, but they have not had one available since my loved one moved in a few months ago. Overall, I would recommend the facility for the price. The only drawback is that the residents are bored here.

Mirabella Living and Memory Care is a very nice facility- it is comfortable and attractive. The staff are all helpful, professional and knowledgeable. I would recommend Mirabella to other families lookin without any reservations.

This is an older building; however ,the staff do the best they can with it. The nursing and caregiving staff are good. The staff communication with the family and friends has been good when we have questions about our loved one. They stay on top of care for the residents. There are three meals a day served and there are choices to choose from. The meals served are pretty good in taste.

Mirabella Living was a great place. The food was great. The staff were great. It was a smooth transition getting my person in there and getting her moved. And I enjoyed visiting her there.

Mirabella Living is just the greatest place. The people are nice and friendly. In the six months my loved one has been there, I've had no problems with their staff. She was in a couple of other places before that were terrible. This place is great. The rooms are clean and organized all the time. They had a group doing Christmas carols when I just visited. And the staff is wonderful, every one of them.

We toured Mirabella Living & Memory care; it was very dark and old. We chose another community because Mirabella wouldn't have been a good fit for my loved one.

I liked Mirabella Living. I thought it was a very beautiful place. The staff seemed nice. One thing I didn't particularly care for is they had a la carte pricing, so it was difficult to determine what the actually monthly price would be.

Mirabella Living was an older facility, and I found some of the rooms a little crowded/small.

I really liked the sales lady at Mirabella Living, but it was a bit of an older facility.

One of my friends is a chaplain for Baylor, and she directed me to A Place for Mom, which ultimately got me to Mirabella. I would tell others you would be very pleased with the friendliness of the staff and their understanding of your patient's needs. It's a comfortable place to be in. We have been very, very pleased that we've chosen Mirabella for our family member. They have absolutely gone out of their way to make her happy and to make our family happy. If we ask for something, they do it almost immediately. In fact, I could see myself living there. I would give [name removed], who interviews prospective residents, an A+. She held an apartment for us for three days while we were trying to convince our family member that she needed to move. [name removed] was just wonderful, and I cannot give her enough credit for how well she treated us. She was one of the main reasons we chose Mirabella.

We've been very happy with them. Everyone there is friendly and seems to really care. They've taken really good care of my mom. She can be fairly picky when it comes to food, but she actually tells me the food is pretty good.

Mirabella is definitely one of the older memory care facilities in the area. The people were all very nice, but they only offered semi-private rooms which was not going to work for my mom.

We were happy with the community. My loved one seemed to enjoy the food for the most part. The staff were good to work with with the family.

I would want others to know that we had major issues here. The day of the move I checked her out of rehab, I could not leave because the facility did not have doctors orders. They had a week to get these and we had to wait around for 5 hours. Once we got her to the facility, the rehab place did not release medications, I had filled paperwork out for all of that weeks before. So she had no medications when we got there. She could not get a mailbox key for 2 weeks so she had no access to her mail. My mom was told by one of the aids if she could not sit up to get out of bed, she needed to move to a nursing home. Remind you, they assessed her before she moved in and said they could provide her level of needs. There were a couple awesome CNAs here, but we had a CNA tell my brother that she couldn't help my mom because she might injure her neck, my mother was only 84 pounds at the time. We had a CNA who wanted to put the potty chair next to the bed rather than over the toilet, they did not want to put any effort to help her move. The toilets were also stopped up from feces and toilet paper for 20 hours. Once fixed, they left feces all over the toilet seat. I called to get this taken care of and it took another day to get the issue resolved. She missed a whole week of therapy because they said I did not fill out the paperwork, when I picked up my paperwork, I got my own copy and i filled that out a week prior. I had them pull the file out and it was in there, so they did not look. My mom asked the morning staff to put her shoes on, they said they did not want to so my mom went without shoes even though therapy wanted her to have shoes on. Overall, we had a very poor experience with Mirabella and the staff members here. If you need extra care and are not able to get around on your own and feed yourself, I would not recommend.

My mom moved and didn't get the therapy services she needed for a week. They came out and did their assessment, accepted her, and then didn't have any of the paperwork ready and we waited five hours with in my sitting in wheelchair. Finally, we got her in and it took an hour to get a caregiver to come help my mom. A few days later, my sister was there and a comment was made by a caregiver that if she couldn't sit up on her own, she shouldn't be there at all. There were a few nice caregivers, however, I would never recommend this place to another family.

At first (March 2019) I would have given 5 stars. Today I am really irritated with this place The food is really good here but the care staff has not a clue what the left or right hand are doing!

They need more exercise classes besides 1 time a week for 30 min

They need to have more exercise opportunities on a regular basis and some type of rehab equipment. My Mother lived at [removed] which is now [removed]. She enjoyed the exercise classes every day.and it helped her stay mobile. She moved because she needs more assistance rather than just retirement. MiraBella has one class a week for 30 min and many times the man that leads it ,doesn't show up.