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Brightview White Marsh

8100 Rossville Boulevard, Nottingham, MD 21236

47 reviews
Add review
5 star
65%
4 star
23%
3 star
4%
2 star
2%
1 star
6%
See all reviews
For more information about senior living options:
(866) 374-4058
Brightview White Marsh
Brightview White Marsh
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anonymous
-
Family/friend
5.0
Highly recommend
We looked at quite a few facilities and Brightview was having a deal and we got a good value. The room sizes here are adequate for what my mother needs. She definitely has plenty of closet space and a nice size bathroom. I also like the location of the facility, it is quiet and surrounded

About the facility
Brightview White Marsh

Brightview White Marsh in Nottingham, MD is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Brightview White Marsh
Brightview White Marsh

8100 Rossville Boulevard, Nottingham, MD 21236

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The Cottages of Perry Hall community exterior
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9.3
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8.5
Review score
41 reviews
8.5
Review score
41 reviews
5 star
49%
4 star
20%
3 star
12%
2 star
12%
1 star
7%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brightview White Marsh

47 reviews
5 star
65%
4 star
23%
3 star
4%
2 star
2%
1 star
6%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Brightview White Marsh with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview White Marsh has 47 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.3
Staff
Meals & Dining
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored Brightview White Marsh with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview White Marsh has 47 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 47 reviews
Anonymous - Toured community
Assisted Living
March 16, 2022
4.0
Verified Review
tour of Brightview
we toured Brightview White Marsh and they left an overall good impression. we chose another community because Brightview did not fit into our budget.
anonymous - Family/friend
Memory Care
October 15, 2020
5.0
Verified Review
Highly recommend
We looked at quite a few facilities and Brightview was having a deal and we got a good value. The room sizes here are adequate for what my mother needs. She definitely has plenty of closet space and a nice size bathroom. I also like the location of the facility, it is quiet and surrounded by trees even though it is in the city. The best part about the community has been that it has gotten her to socialize and they have plenty of activities for the residents. They push them to participate and they don't want them to stay in their room. One thing I don't like is they offer a lot of selections for food, but my mom is allergic to a lot of things and they don't take that into account. I would absolutely recommend.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 14, 2018
4.5
Very pleased with how our family [Name removed] we gas adjusted to the facility. We are pleased the way the Staff has taken care of our family member
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
January 20, 2018
5.0
Rooms were smallish. There were 2 studios, the large one was adequate. The small one. was too small. 1 bedroom nice but pricey. Lots people and the place was very clean and bright.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brightview White Marsh
January 29, 2018
Hi! Thank you for taking the time to positively rate and review Brightview White Marsh. Our apartment home sizes vary and we consider our gathering places - the living room, dining room, activity rooms, patios, and more - to be just as important as the apartment homes. Here, residents are among family and friends, they socialize and are engaged. Their worlds expand when they move to a community and are no longer isolated in a few rooms in a large house. Plus, everything is taken care of by our dedicated associates so residents can make the most of each day.
anonymous - Family/friend
Memory Care
August 29, 2017
5.0
Verified Review
They have a really good transition team
The transition team here did a really good job with my Aunt. They made sure that she did not isolate herself and they helped her make friends and she started taking part in the activites and fields she even likes going to the dining room and the food. This community is beautiful, The management was great at addressing an issue that I had brought to them and they did it with a positive attitude. The staff here show that they care about their residents. I would definitely recommend this community I would even consider moving here myself.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brightview White Marsh
October 19, 2017
Hello! Thank you for sharing your feedback and positive review about your Aunt's experience at Brightview White Marsh. Strong relationships and bonds form quickly at Brightview communities. Some residents and families liken it to a "family-like environment" at Brightview White Marsh.
Robin Pauley - Family/friend
Memory Care
August 23, 2017
5.0
Life at Brightview
My dad has been at Brightview for over a year now, and he has gotten excellent care. The staff is very friendly, they genually care about the residents. There are activities every day that the residents can participate in, and they are encouraged by the staff to attend. The food is good, meals are in a restaurant setting with a menu they can choose from. There are also many opportunities for families to join in special programs. Overall I am very pleased with Brightview. My dad is happy and that makes me happy!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brightview White Marsh
October 19, 2017
Hi Robin! Thank you for taking the time to share your comments and positive review about Brightview White Marsh and your father's experience this year. Providing excellent service is at the heart of Brightview's mission and core values. We take great pride in being a great place to live for residents and a great place to work for associates!
GDoyle - Family/friend
Memory Care
July 17, 2017
1.0
Verified Review
Go elsewhere.
My mother has been at Brightview since February of 2016. Initially I had nothing but good things to say about the facility and the staff. But I had a very unsettling visit with mom yesterday. It was unsettling for two reasons. One. For the first time, mom is insisting that she is afraid to stay at Brightview. She not just afraid, she is terrified. I realize part of it is her mental condition, but there is more than that going on. It seems like there has been a big change in the staff and their attitude. I didn't see the loving interaction between staff and seniors that was the norm. Staff seemed more interested in each other and their cell phones than their charges. Mom wasn't aided, she was pushed around. She wasn't helped to dress, she had clothes thrown on her bed. When I arrived, my mother was sitting alone in a hallway in filthy pajamas. Which brings me to another problem. Two. Laundry. My mother had lovely clothes when she moved in. Her wool sweaters have been tossed in the washer and shrunk to doll size. Her clothes are coming back from the laundry with food still on them. Either they never get in the washer or the machine is so full, clothes don't come out clean. Clothes are just shoved in any drawer. Her things are so wrinkled they are unwearable. I'm hoping I was at Brightview on an off day, but I am very, very concerned. I am beginning to feel like I am not leaving mom in good hands.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
1
Care Services
1
Activities
4.5
Response from Brightview White Marsh
August 2, 2017
Ms. Doyle, thank you for taking the time to provide your feedback. As you know from your history with Brightview, we set very high standards for resident and family satisfaction. Although sometimes residents with dementia may exhibit fears or anxiety, your description of her personal care and laundry situation is inconsistent with the quality our residents expect and deserve. Our Executive Director Heather would like to hear more details about your visit. Please call her at [removed] or you can email her ([removed]) directly.
anonymous - Toured community
Memory Care
June 5, 2017
5.0
Clean facility, nice staff, has an affordable option. This is our top pick.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brightview White Marsh
October 19, 2017
Hello. Thank you for sharing your feedback about Brightview White Marsh. Our associates are committed to high quality care and service for all our residents and families.
anonymous - Toured community
Memory Care
June 1, 2017
4.0
Third choice.. Good location nearby. Prices good. But limited ( no Infependent Living) and limited storage space. Very pleasant staff and place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Brightview White Marsh
January 29, 2018
Thank you for taking the time to provide your feedback. Our associates are dedicated to exceeding the expectations of residents and their families. Independent Living is offered at several nearby Brightview communities if you are still exploring independent living options.
anonymous - Toured community
Memory Care
May 26, 2017
5.0
Nice Impression
I visited here in April. My visit was enjoyable and I felt very comfortable talking to the sales director. She was friendly and seemed to really care about my mom. Unfortunately, we cannot make the move because my mother passed away. I would recommend families do stop in and meet with [Removed], seems like a great spot.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Response from Brightview White Marsh
October 19, 2017
Hi. Thank you for your positive review and feedback about your visit to Brightview White Marsh. Please accept our sincere condolences on your mother's passing.
anonymous - Family/friend
Memory Care
May 24, 2017
5.0
Verified Review
Care and comfort for family
We like this community. The staff is very caring and patient to the residents. They menu is outstanding. and very clean. I like knowing that he is active with the residents. I would be happy to recommend this community for the care and the value for loved ones to other families
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brightview White Marsh
October 19, 2017
Hello and thank you for your positive review and comments. Our chef-prepared meals are outstanding. As well, our calendars are full of fun and interesting programs so residents remain engaged and enjoy their lives to the fullest. Exceptional service and care is a Brightview hallmark.
anonymous - Family/friend
Memory Care
April 18, 2017
5.0
Verified Review
Great option for mom and dad
My parents move into Brightview is going well. The staff is very accommodating and do whatever they can to meet my parents needs.There isn't anything they could change and I would recommend them!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brightview White Marsh
October 19, 2017
Hi! We are delighted to hear that Mom and Dad's move to Brightview went well! Our associates are known for their high quality service and care!
anonymous - Family/friend
Memory Care
February 15, 2017
0.5
Terrible dementia care
The year my mom was in dementia care at Brightview was the worst year of my life. Wellspring village was understaffed for the number of residents with a high turnover, and had no idea how to deal with dementia issues. Their solution to any hint of dementia aggression was to call 911 and transport the resident to the emergency room. Mom once went three weeks without a shower. Another tactic was to send the resident to a geriatric psyche ward for 6 weeks. I do not recommend them for dementia care for your loved one.
Cleanliness
4
Friendliness
3
Value for Cost
0.5
Care Services
0.5
Activities
2.5
Response from Brightview White Marsh
March 21, 2017
Thank you for taking the time to provide your comments. At Brightview Senior Living, all of our Wellspring Village caregivers are extensively trained in caring for people with dementia. We pride ourselves in the personalized care given to all of our residents. There are rare occasions when behaviors exceed our skill level. Physical aggression is one such example. An aggressive resident poses a risk to themselves as well as other residents, family members, and visitors to the community. Sending a resident to the hospital through emergency personnel is for these rare incidents, and occurs as a last resort. There was only one 911 call due to physical aggression in Wellspring Village in the last year. If you would like to talk more about this, please feel free to call our Regional Director of Operations, Eileen Adams, at [removed].
Disappointed - Family/friend
Memory Care
January 19, 2017
0.5
Verified Review
You can do better
Selected BVWM based upon appearance; wrong thing to do. Five of nine senior staff left within 18 months with high turnover at lower levels. Good place if you are able to take care of yourself but not if you need help transferring, showering, are incontinent, etc. Bathroom and bedroom always smelled strongly of urine (this was not limited to this one apartment). RA’s lack adequate training (consistent rough handling caused injury) and their lack of response to pendant calls were a constant problem. Good food, pleasant facilities and if they get their personnel problems resolved, this would be a nice place. Found a better, smaller facility nearby.
Cleanliness
2.5
Friendliness
4
Value for Cost
0.5
Care Services
0.5
Activities
1.5
Response from Brightview White Marsh
March 21, 2017
Thank you for your feedback. We know that your family member’s care is extremely important to you, as it is to us. We take many steps to carefully screen candidates for employment at Brightview Senior Living to identify empathetic and caring associates. After hire, Resident Assistants complete an initial training program before they work with residents. Training is then ongoing with a review of their performance after 90 days of employment. Additionally, each year Brightview hires an outside consulting company to survey the satisfaction of residents and family members related to all services and care. These surveys indicate that there is a high level of satisfaction among our residents and families. Brightview White Marsh did experience some turnover of the senior team in 2016 due to promotions and several retirements of associates who worked for up to 15 years at our company. Providing residents with choice is the cornerstone of Brightview’s care philosophy. We deliver care with residents rather than doing everything for residents to promote and maintain autonomy and individuality. We have simply found that residents want to be involved in their care in order to maintain a level of independence. That said, if a resident does not want to participate in care, associates are trained to take the lead. We certainly don’t want odors to be pervasive in the community so steps are taken to clean and wipe down all surfaces. Resident apartment homes are cleaned weekly, and trash is removed daily from all apartment homes and more frequently, as needed. If incontinence is an issue, we work with the resident to structure a cleaning and laundry regime that keeps odors under control. The experience you describe is concerning to us, and we would like to hear more details. Please call the Regional Director of Operations, Eileen Adams, at [removed].
anonymous - Toured community
Memory Care
November 23, 2016
5.0
Helped make the transition from rehab to their facility seamless. Accommodations are beautiful. The staff works at making my parent feel special and comfortable. They fully understand the transition it takes on the part of the client and the family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brightview White Marsh
October 24, 2017
Hello! Thank you for sharing your positive rating and feedback. Our associates listen, quite unusual in today's world. They get to know residents - their interests, their hobbies, their likes and dislikes. Special bonds form quickly between residents and associates.
anonymous - Toured community
Memory Care
October 12, 2016
5.0
Impressive First Visit
My first visit and I was impressed. Have seen several. met with sales director who proved she truly cared about the folks that lived there and learning about my situation. Will be visiting again with my mom.
Cleanliness
4.5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
anonymous - Toured community
Memory Care
October 10, 2016
4.0
Verified Review
Well maintained community!!
The staff was knowledgeable and very informative about there community. My loved one and I noticed how involved in activities and happy the residents where during our tour. I was very pleased with our visit and would defiantly recommend this place to anyone.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
September 13, 2016
5.0
Verified Review
I Liked The Tour
I was able to stop by for a quick visit and the experience was good. It seemed like a nice decorated place and clean community. The guide was able to give me answer about the community and overall i liked it but based on the money it was not right for us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 20, 2016
4.0
Verified Review
I Enjoyed The Tour
I thought this was another good choice for my dad but they did not have respite. I liked the facility is was similar to another community I liked. The tour guide was informative and followed up later.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Patrick - Toured community
Memory Care
July 9, 2016
5.0
Verified Review
I would have to give 5 stars to Brightview and all the staff.The food I tried twice once by myself and once with mom very tasty! and the service staff was very efficient.The place is well maintain and very caring staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 47 reviews

Amenities
at Brightview White Marsh

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • International Cuisine
  • Restaurant Style Dining
  • Anytime Dining
  • Special Dining Programs

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Library
  • Meeting Room
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • French

Activities

  • Dances
  • Activities Off-site
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Men's Club
  • BBQs or Picnics
  • Happy Hour
  • Day Trips and Outings
  • Stretching Classes
  • Resident Band or Musicians
  • Other Religious Services
  • Intergenerational Programs
  • Wine Tasting
  • Devotional Activities On-Site
  • Community Service Organizations
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Cooking Classes
  • Activities On-site
  • Cooking Club
  • Reminiscence Programs
  • Karaoke
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Birthday Parties
  • Bible Study Group
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Wii Bowling

Neighborhoods
around Brightview White Marsh

See what the neighborhood has to offer and what’s nearby:
Brightview White Marsh in google map

Frequently Asked Questions
about Brightview White Marsh

Brightview White Marsh offers Studio, 1 Bedroom and Semi-Private. Learn more.

Call (410) 668-1588 to reach a resident at Brightview White Marsh.

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Studio, 1bd, Semi-Private
At Charter Senior Living of Towson you will enjoy the warmth of home, the comfort of family and the convenience of exceptional service. Our Assisted Living promotes choice, dignity, privacy, independence and individuality, but more importantly, our community means vibrant, engaging and fun...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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