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VERIFIED PARTNER
651 Polo Rd, Columbia, SC 29223
For pricing & availability:
5 star
24%
4 star
24%
3 star
31%
2 star
7%
1 star
14%
8.6
Review score
1571 reviews
39 facilities
1717 Photos available
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Anonymous
-
Friend of resident/client
4.0
I recently had the opportunity to visit Mill Creek Manor Nursing Home, and I wanted to share my impressions based on my experience.
Staff:
The staff at Mill Creek Manor truly stand out. From the moment I walked in, it was clear that they are dedicated and compassionate. One standout is [name removed], a caregiver who has been with Mill Creek Manor for the pass year. Her warmth and genuine concern for the residents are palpable. I observed her interacting with a resident was feeling sad due missing. This personal touch was truly heartwarming.
About the facility Mill Creek Manor
Welcome to Mill Creek Manor Independent, Assisted Living, & Memory Care, located in beautiful Columbia, SC
Mill Creek Manor is conveniently located to dining, shopping, and surrounded by beautiful Sesquicentennial Park.
Here at Mill Creek Manor we provide a senior living neighborhood with the active senior in mind that can stay in this setting throughout the aging process.
At our independent living community, seniors enjoy an independent lifestyle with amenities, such as a spacious living and entertainment gathering spots, in addition to delicious meals and special events.
As personal needs change, our assisted living accommodations and services offer the perfect transition for the latter part of life’s journey. The community offers assisted living for residents who need supportive care, medication management, and specialized services, with all the comforts of a beautiful, safe home environment.
Mill Creek Manor is conveniently located to dining, shopping, and surrounded by beautiful Sesquicentennial Park.
Here at Mill Creek Manor we provide a senior living neighborhood with the active senior in mind that can stay in this setting throughout the aging process.
At our independent living community, seniors enjoy an independent lifestyle with amenities, such as a spacious living and entertainment gathering spots, in addition to delicious meals and special events.
As personal needs change, our assisted living accommodations and services offer the perfect transition for the latter part of life’s journey. The community offers assisted living for residents who need supportive care, medication management, and specialized services, with all the comforts of a beautiful, safe home environment.
Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Mill Creek Manor
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
Independent Living
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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Mill Creek Manor
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Mill Creek Manor
651 Polo Rd, Columbia, SC 29223
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9.5
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9.5
Review score
75 reviews
5 star
63%
4 star
23%
3 star
5%
2 star
4%
1 star
5%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Mill Creek Manor
Healthcare Services
- Diabetic Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Memory Care
- Non-Ambulatory Care
- High Acuity Care
Meals & Dining
- Pureed Meals
- Meals Provided
- Special Dining Programs
- Gluten-free
- Restaurant Style Dining
- Anytime Dining
- Room Service
- Professional Chef
- Vegetarian
- No Sugar
- Low / No Sodium
- Guest Meals
Room Amenities
- Private patio, deck, or balcony
- Garden View
- Wi-Fi/high-speed internet
- Kitchenette
- Air Conditioned
- Handicap Accessible
- Cable or Satellite TV
- Full kitchen
- Ground Floor Units
- Wheelchair Accessible Showers
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Transportation at Cost
- Uncovered Parking
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Library
- Indoor Common Areas
- Barber Shop
- Beauty Salon
- Meeting Room
- Computer or Media Center
- Private Bath
- Outdoor Common Areas
- TV Lounge
- Outside Patio
Recreational areas
- Movie or Theater Room
- Ballroom
- Arts and Crafts Center
- Game Room
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Cooking Classes
- Wii Bowling
- Protestant Services
- Day Trips and Outings
- Activities Off-site
- Dances
- Live Well Programs
- Art Classes
- Birthday Parties
- Happy Hour
- Bible Study Group
- Educational Speakers / Life Long Learning
- Holiday Parties
- Wine Tasting
- BBQs or Picnics
- Live Dance or Theater Performances
- Reminiscence Programs
- Devotional Activities Offsite
- Yoga / Chair Yoga
- Community Service Programs
- Karaoke
- Stretching Classes
- Devotional Activities On-Site
- Live Musical Performances
- Visiting Chaplain or Priest
- Other Religious Services
- Pet-focused Programs
- Activities On-site
- Jewish Services
- Trivia Games
- Sensory-based Programs
- Gardening Club
- Brain fitness / Dakim
- Intergenerational Programs
- Christian Services
- Mormon/LDS Services
Reviews
for Mill Creek Manor
6.6Review score42 reviews
Write a review5 star
24%
4 star
24%
3 star
31%
2 star
7%
1 star
14%
A Place for Mom has scored Mill Creek Manor with 6.6 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Mill Creek Manor has 42 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.5
Friendliness
3.7
Care Services
3.4
Staff
3.2
Meals & Dining
2.8
Activities
3.3
Value for Cost
3.4
A Place for Mom has scored Mill Creek Manor with 6.6 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Mill Creek Manor has 42 reviews with an average "overall experience" of 3.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 42 reviews
Heidi - Family/friend
Assisted Living
April 8, 2025
Would not recommend. Not a great experience
We only stayed there for three months because the care was not very good, a large medicine error was basically shrugged at, and management was very dismissive of any concerns. I believe all issues stemmed from the management that started right after we moved. Many long term caregivers were let go, new ones weren't properly trained and they were often short staffed because new people didn't enjoy working for the new management and quit regularly. No consistency in care.
I kept trying to make things better and it just got worse. I was there every day and if my mom's care was poor, it makes me wonder about the care of others that were less fortunate. Thanks for all of your help. It wasn't something that we could have predicted because the management changed right after she moved in and layoffs started soon after.
Anonymous - Resident/client
Independent Living
March 7, 2025
Would not recommend
When I moved in, I was told I would have housekeeping, maintenance all utilities and three meals a day.a couple weeks after I moved in I was told there was no housekeeping. Shortly after that, the management announced that they were cutting back to two meals a day, and one of the meals would not be served in the lunchroom, but rather in the clubhouse and would be brought over. Well, that didn't go over very well and after a couple of weeks, they rescinded that announcement. and I started looking for another place to live. The final straw came when they also announced that they would be no maintenance and that we would have to do anything that needed repairing on our own and the rental price would be going up. They fired the landscaping crew and the grass was not cut for two months. I ended up cutting the grass in front of my own apartment myself in the heat in July and August. The food was horrible. The dining room was filthy. Every time you touched the surface your hand would stick to it your shoes stuck to the floor as you walked through. All the food was fried greasy certainly not for people who had health conditions. Overall, I wouldn't recommend Millcreek Manor to my worst enemy. I loved the location and I loved my apartment, but the administration was wicked.
Anonymous - Family/friend
Memory Care
December 10, 2024
Stay away
Staff need to give better care and attention to their residents. My advice is to stay away.
Anonymous - Family/friend
Assisted Living
December 3, 2024
Review for Mill Creek Manor
I would not recommend it to anyone. We picked them because of the affordability.
Anonymous - Resident/client
Independent Living
November 8, 2024
would not recommend
Every service needs improvement. All have significantly declined since I've been here.
Anonymous - Family/friend
Assisted Living
September 8, 2024
I recently had the opportunity to visit Mill Creek Manor Nursing Home, and I wanted to share my impressions based on my experience.
Staff:
The staff at Mill Creek Manor truly stand out. From the moment I walked in, it was clear that they are dedicated and compassionate. One standout is [name removed], a caregiver who has been with Mill Creek Manor for the pass year. Her warmth and genuine concern for the residents are palpable. I observed her interacting with a resident was feeling sad due missing. This personal touch was truly heartwarming.
Dominique C Roseborough - Family/friend
Assisted Living
September 8, 2024
My experience with Mill Creek Manor has been largely positive. From the moment we first visited, the warmth and professionalism of the one particular staff was evident. The facility is clean, well-maintained, and thoughtfully designed to provide a comfortable living environment for its residents.
Strengths:
Compassionate Staff: The caregivers at Mill Creek Manor are genuinely kind and attentive. One standout is Von, RCA. Her dedication to creating a vibrant and engaging environment for the residents is remarkable. She goes above and beyond to ensure that everyone feels included and motivated to participate in activities. Her enthusiasm and personal touch have made a noticeable difference in the quality of life for many residents.
Anonymous - Family/friend
Memory Care
July 11, 2024
Improving
Tremendous degree of turnover, but responsive in addressing the concerns. Beginning to make necessary repairs and upgrade to facility and staff.
TH - Family/friend
Assisted Living
June 6, 2024
Review for Mill Creek Manor
I would say DO NOT send your parents here! Dad moved out after they stopped cleaning his apartment, discontinued trash pickup, and stopped serving meals to the independent living, while raising the rent.
HB - Family/friend
Assisted Living
May 22, 2024
Hoped for better. Not bad but has issues.
They are in a period of transition due to management changes that occurred right after my parent moved in. They let people go soon after that so many people are new. I don’t know if that is the issue but I am optimistic that this is why the service is less than expected. The food is not great. The weekly menu is loosely followed. The communication is not great. I have followed up to emails I sent and still have not received responses. I go regularly, so I know that my mom is well taken care of, but it makes me question what I am paying for. The caregivers are all friendly and helpful.
Maxine P - Resident/client
Independent Living
March 24, 2024
Bait and Switch
I am a victim of a Bait and switch treatment at this place. When I toured, I was given brochures saying we would have meals, housekeeping and activities. On [date removed] a memo was sent out to the current resident saying there was no housekeeping and meals would be one per day. That was never sent to me and when I moved in on [date removed], I signed a contract with the understanding there would be two meals a day and housekeeping. That has proven to be a lie. Do not come here. I will be moving out at the end of April. Please beware.
Mary S - Toured community
Assisted Living
March 7, 2024
Management
Under staffed all the time. Food is terrible. Management doesn’t care about the staff or residents. Don’t put your loved one there. I toured the place about 2 months ago and I have a friend whose mother is there. I was there a couple weeks ago and couldn’t find anyone to help my friend’s mom. She was wet and smelled strongly of urine. Her room smelled like a toilet and her carpet was very dirty. They also never answer the phone. My friend and I went to his mom the other day and again she was soiled. When we tried to speak to the ED , she was very rude. She acted like it was our fault. Please don’t put anyone you care about in that facility.
Thaniaml - Family/friend
Independent Living
December 8, 2023
Detrimental current living conditions - Water Damage and Pest Infestation
Management has to seriously do something about condition of Mill Creek Senior Living. Area is dirty and smells like urine. Independent living units are infested with roaches and spiders, mold and water damage and administration say nothing can be done. Hired a professional cleaner and pest control service, since administration didn't do services as promised, revealing a severe infestation of over 1000 roaches throughout the house, including eggs in electrical outlets, behind mirrors, and other areas. Items that were advised not to be opened at move-in were infested, leading to the disposal of personal belongings and pantry items. This unacceptable situation has persisted for over a year without resolution, despite numerous assurances and promises. We have also faced a breach of the agreement not to increase rent due to these conditions, as new fees have been added without addressing the residents' needs.
Seniors living with can of raid to walk in their units? How fair is this?
Danny - Family/friend
Assisted Living
October 30, 2023
Review for Mill Creek Manor
A PLACE FOR MOM was extremely friendly and helpful. Could not have found a place for mom without their help. I would recommend to others. We picked this community because of the cost, and it was friendly.
Anonymous - Family/friend
Assisted Living
August 18, 2023
Budget Friendly
My loved one is currently a resident at Mill Creek Manor and the experience has been okay so far. Some of the staff are great, but there are 2 in particular that are just plain rude. As for the meals, the actual food is good. However, they've served my loved one a specific food multiple times even though she is allergic to it. I think Mill Creek Manor is a good facility, but I would recommend it only for those with a tighter budget and/or lower care needs.
Anonymous - Family/friend
Assisted Living
July 27, 2023
Improvements needed
If a friend asked about my experience with Mill Creek Manor (Independent Living), I would say that the grounds are great and the apartment is comfortable. My dad enjoys his neighbors. But he is unhappy there because he doesn't like the food or the folks who prepare it, and refuses to eat there. He is currently looking into alternatives.
Anonymous - Toured community
Memory Care
June 23, 2023
Tour experience
Tour director was friendly.
They didn't have room immediately as needed.
Facility left much to be desired.
More impressed with electronic security system in place at other facility.
Anonymous - Family/friend
Memory Care
March 16, 2023
I was completely satisfied with the mill creek experience. They helped in every phase of the relocation.
The only issue I noticed for improvement was not monitoring the main entrance all the time. As a result we had issues of my family member trying to leave the facility for walks.
I would recommend them to anyone.
anonymous - Family/friend
Memory Care
March 16, 2023
Mill Creek Manor Experience
Extremely high turnover in staffing - even beyond COVID standards. I think it's really a combination of things. Its a byproduct of the economy/Covid and their business model to keep the rates reasonable. It's probably the best they can do without significantly raising their monthly fees.
Susie - Toured community
Memory Care
February 8, 2023
Tour Review
Our family had an in person tour and we really liked this community it was a top choice. However since it is smaller, we were worried there would not be a lot of things to do and our loved one is still very active.
Neighborhoods around Mill Creek Manor
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.
Frequently Asked Questions about Mill Creek Manor
Mill Creek Manor offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Mill Creek Manor 6.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (803) 788-9555 to reach a resident at Mill Creek Manor.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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