Merrill Gardens at Renton Centre

My mother is currently a resident at Merrill Gardens at Renton Centre. Overall, our experience with this facility has been good. The cleanliness of the facility and the friendliness are great. The housekeeping is good. The communication with the family is good. The meals are also good and pretty good quality. The staff is good. I would recommend this facility to family and friends.

My dad is a resident at Merrill Gardens at Renton Centre. The staff are so very personable and caring! The housekeeping terrific. My Dad has laundry service, which he loves. Great food, the quality and variety is wonderful. Communication is great with family. My Dad is in good hands! He's very happy there. I would recommend this facility to others.

Some staff are great but constantly say we don't have time for you. We found our Mother laying down unable to move or even reach her water. After we came in and started feeding her and giving her water she got better. They said we don't feed the residents. We understand that but they knew she hadn't eaten for 3 days and didn't notify any family members that she couldn't feed herself. they bullied and intimidated a 91 year old lady then lied to the manager about when we reported them. The only thing they care about is the $ [removed]per month that they get. Most of the food sucks, looks like road kill with gravy on it. Will be filing a complaint with the state DOH

The food was okay, but the service could have been better. The value for the money was pretty good. Overall, I would recommed to other families.

My dad seems to be happy there for the most part. The food is pretty good. The staff are really friendly and attentive. The facility is always very clean, and the décor is nice.

What really stood out to us and ultimately was the deciding factor was the community outreach person, they made a great first impression. It is expensive but it is worth it and based on the experience we would recommend the community to other families.

Our loved one absolutely loves the meals and dining service, but there could be more activities for those who are more active. Even just taking them out on a walk to get some cardio and circulation going - have a little more stimulation. We do think the overall value is really good and based on our experience so far with Merrill Gardens we would recommend them to other families.

Merrill gardens is definitely a nice place to bring your loved one. a nice, clean environment with friendly staff who are very welcoming to visiting families. they could benefit from bringing in more engaging activities for the residents, but still overall a good community. the best out of the other places we toured.

The staff are the best part of the community. They are very responsive to questions or concerns that the family may have.. My loved one enjoys the food. The activities are restricted due to the pandemic.

We chose Merrill Gardens because of the cleanliness, the friendliness of the staff members that we met with, and it just gave us a good feeling when we walked in. The room sizes were good, he had a 1 bedroom and it worked out great for his needs. I felt like they really tried to give personalized attention and always knew us and my dad by name. They were fantastic and I would recommend them to others looking.

I would tell others to watch out for the General Manager and their protocols and their pushbacks. Due to the incident with the General Manager this was not the best way to get our loved one settled into the community. I wish things would have gone smoother for the transition with the move in. The community is beautiful and great. I wish visiting hours would be later for us to visit our loved ones. The communication with the staff could be better.

My mother has lived at MG Renton for over 5 years. During that time she has transitioned from being fully independent to needing quite a bit of assistance with tasks of daily living. Throughout all the staff has been very caring and helpful. When things do come up, they are very responsive to my questions and concerns. It's a very welcoming place and I really feel that all the staff have the welfare of residents at the forefront of their approach.

Dining -- Decent food, slow service, but wait staff is excellent. Had no idea you could find young people this personable, courteous, patient and fun. Menu is primarily meat and sauces, sorely lacks fresh fibrous vegetables (spinach, broccoli, sprouts, etc.) that aren't boiled out. Iceberg lettuce salads are mostly water. Seniors need fiber more than high-sodium soups and heavy sauce. Living Space -- Nice, modern, clean, fully functional, quiet. Weekly service available for cleaning large linens. A tavern across the street gets a little loud sometimes, but what can you do. Living Services -- No category here but would give 1.5 stars. While courteous and personable, unnecessarily slow and mildly inattentive regarding repairs and installations, to the point you wonder if you're being disregarded. Overall, staff seems to host many events and activities for residents to enjoy, and my mother is happy with her living environment, which is the most important thing.

We had a tour and they were a great place and it could have been fine for my In-Law. There were a large number of Asians for him to speak Cantonese and they were close to our home. I felt he would have been comfortable but it was not the right fit for him.

i have no complaints of how things are going for my self since I have recently made the move into this community. The staff have been attentive to our needs and have made us feel right at home in our new living environment. I like the dinning experience with the other residents as well as the activity program they have available. I would recommend this place to anyone interested.

So far since my mother moved into the Merrill Gardens at Renton Centre, things have ben going well. It has been a good fit nad I think she is doing fine.

I visited my friends in their apartment and was given a tour by them. Except for the high cost, I was favorably impressed until we had lunch. The salad bar was fresh, but very limited. The entrees, however, were almost inedible. Fish tasted old and unpleasant. The ribs were burned and tough and left uneaten. Friends said they had a new chef who was trained at Cordon Blue, I believe. If so, he must have graduated at the bottom of his class...or he falsified his resume. Desert was good, but I am sure it was purchased from elsewhere.. This is an expensive place. No excuse for poor food. I'll pass.

My mother will be moving into this community soon. She is very pleased with what this community has to offer. The staff is kind and very helpful. They were informative and answered our questions. We have tried four meals, and all of them tasted great. I feel that my mother will be comfortable here and they are going to take good care of her.

General manager is unfriendly and uptight. Time for a vacation or new job! Nurse appears to be there to collect paycheck. Not interested in residents. Upper management needs to look at the huge turnover and complaint of residents. This echos through the place! Too expensive for what you get for your money. Terrible service in dining area because of huge turnover. Underpaid employees keeps the turning over. [removed] Management only cares about those dollies $$$$$$. [removed]. Stay away! Look elsewhere for your loved one!