Merrill Gardens at Renton Centre

What really stood out to us and ultimately was the deciding factor was the community outreach person, they made a great first impression. It is expensive but it is worth it and based on the experience we would recommend the community to other families.

Our loved one absolutely loves the meals and dining service, but there could be more activities for those who are more active. Even just taking them out on a walk to get some cardio and circulation going - have a little more stimulation. We do think the overall value is really good and based on our experience so far with Merrill Gardens we would recommend them to other families.

Merrill gardens is definitely a nice place to bring your loved one. a nice, clean environment with friendly staff who are very welcoming to visiting families. they could benefit from bringing in more engaging activities for the residents, but still overall a good community. the best out of the other places we toured.

The staff are the best part of the community. They are very responsive to questions or concerns that the family may have.. My loved one enjoys the food. The activities are restricted due to the pandemic.

We chose Merrill Gardens because of the cleanliness, the friendliness of the staff members that we met with, and it just gave us a good feeling when we walked in. The room sizes were good, he had a 1 bedroom and it worked out great for his needs. I felt like they really tried to give personalized attention and always knew us and my dad by name. They were fantastic and I would recommend them to others looking.

I would tell others to watch out for the General Manager and their protocols and their pushbacks. Due to the incident with the General Manager this was not the best way to get our loved one settled into the community. I wish things would have gone smoother for the transition with the move in. The community is beautiful and great. I wish visiting hours would be later for us to visit our loved ones. The communication with the staff could be better.

My mother has lived at MG Renton for over 5 years. During that time she has transitioned from being fully independent to needing quite a bit of assistance with tasks of daily living. Throughout all the staff has been very caring and helpful. When things do come up, they are very responsive to my questions and concerns. It's a very welcoming place and I really feel that all the staff have the welfare of residents at the forefront of their approach.

Dining -- Decent food, slow service, but wait staff is excellent. Had no idea you could find young people this personable, courteous, patient and fun. Menu is primarily meat and sauces, sorely lacks fresh fibrous vegetables (spinach, broccoli, sprouts, etc.) that aren't boiled out. Iceberg lettuce salads are mostly water. Seniors need fiber more than high-sodium soups and heavy sauce. Living Space -- Nice, modern, clean, fully functional, quiet. Weekly service available for cleaning large linens. A tavern across the street gets a little loud sometimes, but what can you do. Living Services -- No category here but would give 1.5 stars. While courteous and personable, unnecessarily slow and mildly inattentive regarding repairs and installations, to the point you wonder if you're being disregarded. Overall, staff seems to host many events and activities for residents to enjoy, and my mother is happy with her living environment, which is the most important thing.

We had a tour and they were a great place and it could have been fine for my In-Law. There were a large number of Asians for him to speak Cantonese and they were close to our home. I felt he would have been comfortable but it was not the right fit for him.

i have no complaints of how things are going for my self since I have recently made the move into this community. The staff have been attentive to our needs and have made us feel right at home in our new living environment. I like the dinning experience with the other residents as well as the activity program they have available. I would recommend this place to anyone interested.

So far since my mother moved into the Merrill Gardens at Renton Centre, things have ben going well. It has been a good fit nad I think she is doing fine.

I visited my friends in their apartment and was given a tour by them. Except for the high cost, I was favorably impressed until we had lunch. The salad bar was fresh, but very limited. The entrees, however, were almost inedible. Fish tasted old and unpleasant. The ribs were burned and tough and left uneaten. Friends said they had a new chef who was trained at Cordon Blue, I believe. If so, he must have graduated at the bottom of his class...or he falsified his resume. Desert was good, but I am sure it was purchased from elsewhere.. This is an expensive place. No excuse for poor food. I'll pass.

My mother will be moving into this community soon. She is very pleased with what this community has to offer. The staff is kind and very helpful. They were informative and answered our questions. We have tried four meals, and all of them tasted great. I feel that my mother will be comfortable here and they are going to take good care of her.

General manager is unfriendly and uptight. Time for a vacation or new job! Nurse appears to be there to collect paycheck. Not interested in residents. Upper management needs to look at the huge turnover and complaint of residents. This echos through the place! Too expensive for what you get for your money. Terrible service in dining area because of huge turnover. Underpaid employees keeps the turning over. [removed] Management only cares about those dollies $$$$$$. [removed]. Stay away! Look elsewhere for your loved one!

It has been a good experience at Merill Gardens for my father. It is a nice clean facility. The staff members are very friendly there. The only thing that I hear is that is a little more expensive than we were even thinking it would be. That is really my only complaint though.

I just about choked yesterday when the Representative told me there was a non-negotiable, one time, non-refundable, $5,000 "Community fee" BEFORE my Aunt could move in. I see from a previous responder that this fee was only $1,000 in September of last year. This is nothing less than high level extortion. She couldn't believe that I'd never heard of this type of fee before in any of the other three Brookdale Facilities that I've had Relative live in the previously. I'm going to cancel our application and keep my Aunt at the Brookdale Facility at Admiral Heights where there is no "Community Fee".

My experience with Merrill Gardens at Renton Centre has been a very good one. They have been very easy to deal with, and I feel my mom has improved in the time she's been there. She's really enjoying the food, and starting to ease into the activities they offer. Overall she's happy, and I have already recommended Merrill Gardens to others. I rate them a 5 out of 5.

I lived there for three months and did not like it at all. In my opinion, there were no activities to speak of and the atmosphere was cold. There was a monthly drawing of names to sign up for bus trips. If the trips were popular, there was a chance they would be booked up. I had to pay $1000.00 up front to get in. It was an expensive boring three months.

I did not feel comfortable and welcome. They told me that I didn't qualify, without even checking to see my financial situation. I just didn't feel comfortable there, the community was not very diverse, culturally.