Our mom moved into Mattison Crossing at a time when her entire world/life had been turned upside down. Previous to Mattison Crossing, mom had been in a rehab facility where little progress had been made, where depression and anxiety sunk in, and where she had been told she would never return to an independent lifestyle. However within a few short weeks with the care and kindness from the entire Mattison Crossing team of caring professionals, mom proved them wrong. She has remarkably returned to an independent lifestyle. At Mattison Crossing mom does not feel as if she is just another resident. While residing here she is warmly greeted, welcomed, and acknowledged by name from administration, staff, and the entire team; she has made new friends, and she takes advantage of the numerous daily activities and services offered. Mattison Crossing is now her new home where she can continue to thrive, flourish, and maintain a positive lease on life!... Read more
Mattison Crossing at Manalapan Avenue is an assisted living and memory care community nestled among a peaceful residential neighborhood in Freehold, New Jersey. Within a park-like setting near the city’s historic downtown, this community offers quality care, robust activities, and homemade meals.
Within minutes from the community, residents may dine at nearby restaurants, shop retail and grocery stores, and get to medical facilities with ease. On-site, residents may peruse the library, attend lectures, play a game of billiards, watch movies, or reflect in the community’s synagogue. Residents are also offered scheduled transportation services, on-site care, and physician consultations.
At Mattison Crossing, residents lead a maintenance-free lifestyle where staff handles housekeeping and cooking. The care team happily offers support with daily tasks, medication management, and more. Plus, certified dementia staff offers cognitive support and therapeutic services to those diagnosed with Alzheimer’s, Parkinson’s, and other dementias.
Residents also stay active and engaged through staff-facilitated activities and exercises including fitness programs, lectures, happy hours, art workshops, live performances, and more. And, residents get to select from floorplans designed to offer a comfortable home that satisfies their needs.
To explore the licensing information and compliance histories of senior living communities in the state of New Jersey,...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
52 reviewsOut of 10
5 star
37%
4 star
18%
3 star
0%
2 star
8%
1 star
39%
A Place for Mom has scored Mattison Crossing at Manalapan Avenue with 9.2 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Mattison Crossing at Manalapan Avenue has 52 reviews with an average "overall experience" of 2.9 out of 5.
3.3
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4.5
2.8
Our mom moved into Mattison Crossing at a time when her entire world/life had been turned upside down. Previous to Mattison Crossing, mom had been in a rehab facility where little progress had been made, where depression and anxiety sunk in, and where she had been told she would never return to an independent lifestyle. However within a few short weeks with the care and kindness from the entire Mattison Crossing team of caring professionals, mom proved them wrong. She has remarkably returned to an independent lifestyle. At Mattison Crossing mom does not feel as if she is just another resident. While residing here she is warmly greeted, welcomed, and acknowledged by name from administration, staff, and the entire team; she has made new friends, and she takes advantage of the numerous daily activities and services offered. Mattison Crossing is now her new home where she can continue to thrive, flourish, and maintain a positive lease on life!
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We have been very, very blessed, [name removed] helped us tremendously, and the staff at the nurses station is simply wonderful. I highly recommend this place and if you have a love one, indeed, get in while you can it has been a great experience so far. sincerely, [name removed] and family.
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Response from Mattison Crossing at Manalapan Avenue
June 14, 2023Thank you so much for your positive comments. We are grateful you took the time to give us feedback so other families may benefit from your review.
Good place to live and enjoy your remaining years. Good food and good care.
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No data collected
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Staff is very good and responsive.
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I had to find a place for my brother. I went to several facilities and new when I went to Mattison Crossing this was the place I wanted him to be. The staff is amazing. Always responds to me when I call. And they contact me if my brother has any changes. Most importantly he has adjusted very well. The staff know all the people there by name and are kind to the people there. The aides are amazing and care for everyone with patience.
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Response from Mattison Crossing at Manalapan Avenue
March 7, 2023Thank you for your kind words! We are so very pleased that you have chosen Mattison Crossing for your brother's care, and will pass along the feedback to our team.
The food and activities are good, but we have had some bad experiences with the aides. Not great communication as far as aids and when my mother asks for something she doesn't get it until I follow up a lot of times.
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This has been a good choice for my loved one and family. The staff have been quick to respond to any concerns or questions the family has had. I feel very comfortable and safe having my loved one here. The staff is very team oriented and the internal communication is great. They make sure that the director and the aides and nurses are working together to provide the best care possible.
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No data collected
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My dad moved in earlier this week, and I can't say enough on how the entire staff has welcomed him to the community and help him get acclimated. The entire Mattison Crossing team has been sincere, responsive, caring and understanding. My dad is a picky eater, but he has said the food is very good. Thank you Mattison Crossing team for what you do.
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The staff are caring and loving, and they all go out of their way to make every resident feel at home. They meet my loved one's care needs as promised. It's a very nice facility that has recently been remodeled, so it s up-to-date.
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No data collected
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Dad has been here a year. There have been ups and downs however, I'm very happy with the level of care and over all commitment to quality service I have experienced at Mattison Crossing. Dad fell and really needed a place to help him get back to a more independent level of living. He has truly settled in and feels comfortable to call Mattison his home. Staff is lovely and caring. People here are thriving. It's a difficult decision to place your parent in assisted living. I feel fortunate that we chose Mattison Crossing.
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I toured this assisted living community several weeks ago and found the administration, sales, activity, and dining to be TOP NOTCH! We are planning to move our grandmother into Mattison Crossing.
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They don’t care. They lie. Totally financial driven. food is horrible. Care is is below sub par. Not a place to spend your last years of life
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1
The staff seems to be friendly most of the time. The administrative staff have been good at communicating when the community is going to close for the pandemic or illness. They are good at providing activities for the residents via holiday celebrations and to keep the residents more active most of the day. The community is doing all they can.
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4.5
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4.5
We are very happy with Mattison Crossing so far, the appearance, their explanations to all of our questions and just how they first greeted us really stood out. Everything about this community gave off a great first impression. We haven't had a first hand experience with the meals but we do know our loved one has not complained about them yet. With everything they had to offer, the value for cost is great.
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No data collected
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Response from Mattison Crossing at Manalapan Avenue
November 10, 2021Thank you so much, Joanne for taking time to share your experience of Mattison Crossing. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
Our loved one was only there for three weeks, but we were very pleased. Physically it is a nice facility and they made large efforts to engage them in activities and bring the residents outside weather permitting. They would have little music concerts and other activities. The administrator there was super responsive, and anytime we had any issues she corrected them immediately. Our one concern we did have, was getting a hold of the night workers to ask questions or get information on. That was a concern and frustrating but once we brought that to the administrators attention, she worked to fix it immediately. We also really liked the doctor, he was very responsive and called us all the time regarding anything with our loved one.
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Response from Mattison Crossing at Manalapan Avenue
April 19, 2021Thank you so much, Lisa for taking time to share your experience of Mattison Crossing. We'll share your positive review with out team, as your feedback is greatly appreciated. If you have anything further to share, please reach out to us. - Warm regards, Alison
We have not been able to go inside the community due to the restrictions, but the grounds are absolutely beautiful. When it comes to the meals they give the families the option to review the menus, and they do try and keep the activities going, and if anything happens or they notice anything off they call the families immediately.
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No data collected
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No data collected
Response from Mattison Crossing at Manalapan Avenue
March 31, 2021Thank you so much, Melissa for taking time to share your experience of Mattison Crossing. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
My mother in law was a resident for 3 1/2 years. During that period, we saw a steady decline in activities and food service. Staffing was chronically short-handed. During the pandemic, the shortage made things worse. Residents were isolated and depressed and needed more care not less. In the the period of 3 months, she lost more than 40 pounds (we only found out when she was hospitalized). We tried to get updates on her weight and other matters but got no responses. She fell at least twice that we know of (we had to rely on staff to tell us) and were told that she was checked out and unhurt. When she was hospitalized for the last time and we saw her, we found swollen knees, recently healed scabs, and black and blue marks that showed that they lied to us. When she fell the final time and didn't return to Mattison for three days, nobody even contacted us to check on her status. She died a few days after the last fall. It took more than three weeks for us to get her possessions. When we finally got them, thousands of dollars in jewelry, clothing, walkers, shower chairs, and other items were missing. When we reached out to management, we basically got a shrug of the shoulders.
0.5
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They take very good care of the community and there is always someone in the hall cleaning. The staff is very friendly and they go above and beyond for the residents. They have been very accommodating with all of them during the community lock down, which was the result of the Covid-19 pandemic, making sure they are taken care of. They have also been very good about communicating with us about what the community has been doing to keep the residents safe. Given the situation, they are doing the best that they can do in terms of care. They are not letting outside professionals in as a way to protect the residents. Because of the pandemic, we have really seen how much the staff cares for each of the residents. The activities are pretty good and the activities director is doing the best she can since all the residents are social distancing. They were also really good about engaging my mother in the activities and she always enjoyed it when they involved her. It is very expensive to have a loved one here but, given the market, it seems on par with what other communities are charging. I would definitely recommend Mattison Crossing to anyone! Even the food is very good and the kitchen is fully kosher. They will make sure the service and food are exactly what the residents want.
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Response from Mattison Crossing at Manalapan Avenue
January 27, 2021Thank you so much, Kathy, for taking time to share your experience at Mattison Crossing. We shared your 4.5-star rating with our team, which certainly meant a lot. If you have anything further to share, please reach out to us as we greatly appreciate your feedback! - Alison
My brother [name removed] is in the memory care unit at Madison Crossing and in Manalapan. I met with [names removed] at the very end of February 2020 I have been in contact with them since mid December and felt that they really knew how difficult this situation was and how best to handle it I have never met such a strong professional team, take charge and knowledgeable, while being kind and compassionate. They are truly professionals in every way possible. I didn’t know what to expect with my brothers arrival at Madison Crossing. Each one of the above mentioned people treated him like he was a member of their family and when I met with them and with my husband, they treated us like we were a member of their family and the family at Madison Crossing It is very difficult to put into words how comfortable we felt placing my brother in the hands of these people.. There is not enough praise I respect that we have for them. They are a credit to assisted living and the concept of it and they are credit to Madison Crossing. We are eternally grateful to them and to Madison Crossing providing a lifestyle which my brother describes as beyond wonderful
4.5
4.5
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Response from Mattison Crossing at Manalapan Avenue
January 27, 2021Thank you so much for taking time to share your experience. We shared your positive feedback with our team, which they truly loved to hear. If you have anything further to share, please reach out to us as we love hearing from you. - Alison
This place needs new director of nursing this is obvious she fails to oversee staff and follow up as she should So many families old and new are so upset because care has declined and she is never available or she is argumentative she has no customer service skills she thinks her childlike voice will smoothe things over but no we need a professional caring RN she is bringing care down
3.5
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Response from Mattison Crossing at Manalapan Avenue
June 3, 2019Good afternoon Lynda, I hope your day is going well. My name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). I apologize for the negative experience that you've had with this community. It is our goal to provide the best care and service to our residents, families, and staff. I have shared your review with our community leadership team for further review. If you wish to provide additional details about your time with the community, please send a private Facebook message to the community. I can then send it to the appropriate individuals. Thank you again, Lynda, and have a great rest of your day. Shawn - Digital Marketing
See what the neighborhood has to offer and what’s nearby:
Mattison Crossing at Manalapan Avenue offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Mattison Crossing at Manalapan Avenue 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (732) 303-8800 to reach a resident at Mattison Crossing at Manalapan Avenue.
To reach a resident at Mattison Crossing at Manalapan Avenue call: (732) 303-8800
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.