Legend of Lititz

The community itself is very nice and the care giving staff are very good, however the management staff was very bad. It was very difficult to get a hold of them. The go through a lot of management turnover and it is hard to get them to address our concerns. The community itself was one of the better places I have seen. My father got along well with all the care giving staff. We have no complaints about my father's care, it was just difficult to get answers when an issue did arise. We did feel like Legend was a good value for the price.

They were understaffed with the caregivers and LPNs. There were not enough medical staff and no nurses on the weekends. Some of the staff didn't have experience or patience with the residents. The food was shipped in, institutional, and terrible. They would not accommodate a no salt diet or other dietary needs. The food was served by the med techs and caregivers. There were some activities. Often my loved one's medications were mixed up or wrong. The building was nice and the apartment was nice. It requires family oversight and advocacy. It was a nightmare.

This community was like a hotel with so many amenities. Everyone was nice and helpful. Costly but if we could work on pricing this might just be the place.