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Heron Club at Prestancia

3749 Sarasota Square Blvd, Sarasota, FL 34238

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About the community

Across from the old theater at Sarasota Square Mall, at Prestancia at Palmer Ranch, sits a beautiful community where you can enjoy the feel of luxury living while receiving the benefits that assisted living has to offer. Artful Dining, Zestful Activities and Heartful Care are some of the programs that await you. Our staff has over 75 years combined experience in caring for seniors. Heron Club at Prestancia is Sarasota's premier senior living community.

Senior Housing Types

Assisted living
Memory care

Pricing at Heron Club at Prestancia

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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(877) 345-1716

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Private patio, deck, or balcony
Handicap accessible

Community Amenities

On-site dining options

Bar or pub
Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Barber shop

Recreational areas

Arts and crafts center
Ballroom
Billiards lounge
Game room

Services

Housekeeping
Beautician
Grocery shopping and errands
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Indoor walking paths
Outdoor walking paths

Languages spoken

Spanish

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Protestant services

Reviews

3.6

(17 reviews)

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January 1, 2020
mary e lemieux - I live or lived in this community
loved it

i was three for respite care over the Christmas holidays. I found it very nice and the people very nice. The staff was very helpful willing to do whatever I needed whenever I asked.

Reviewed on A Place For Mom

November 12, 2019
Dr and Mrs Haas - My loved one(s) live(s) or lived in this community
Outstanding

My nephew and myself recently placed my sister at the Heron Club in Prestancia. We can not say enough about the staff. The entire facility has made this devastating decision so much easier by assisting us every step of the way. The facility is clean, remodeled, smaller for more intimate care per resident and my sister loves the new chef. Heron provides entertainment, and has constant awareness of your loved ones needs. The nurses are lovely and administration exceptional toward listening to your needs. We are happy with our decision and highly recommend this particular location.

Reviewed on A Place For Mom

May 17, 2018
Upset Daughter - My loved one(s) live(s) or lived in this community
Stay far away!!

Stay far away from this place. My mother was a resident there for 2 months before we emergently moved her to another home. The best way I can describe the experience at Heron Club is that it has traumatized us all. I have many years of experience in the healthcare field as a registered nurse, so I expect realistic quality care and this facility lacks that. My mother has a progressive condition, but I blame most of her rapid decline on the lack of care and attention at Heron Club. To begin, the “leadership” at Heron Club is oblivious to their many obvious opportunities for improvement. They lack professionalism in so many aspects. For example, blaming staff for not documenting basic care needs stating “well it’s their fault if they don’t document it”. This is leaderships responsibility to hold their staff accountable. Speaking of professionalism, many of their staff lack this as well, although I want to be sure I say not all of their staff are terrible. Leo for example is such a kind and caring person. [Name removed] took the time to massage our moms hands to calm her. Aside from them, the majority of the staff take after their leaders. I observed them sitting in the nurses room one afternoon and each time their pager would go off (meaning a resident was calling), they would roll their eyes as they were slouched in their chairs. This was directly in front of the Health and Wellness Director Sean, who is one of the most unqualified people I have ever met. Leadership sets the tone and it was clear he has low expectations for his staff. Number two red flag, they do not take quality seriously. For example, our mother who had never fallen before, fell over 12 times in this facility in ONE MONTH. These weren’t minor falls, but falls where she had abrasions and many bruises on her face and body. They would often place her “button” to call staff in places away from her. The most traumatizing experience of all was the day before Mother’s Day when an outside source went to visit her unannounced and found her on the floor covered in her feces. It was apparent she had been there for quite some time. The director Melody claimed “it’s been a very busy day”. This is UNACCEPTABLE and neglectful. That was the last straw and the day we took her out of this awful facility. Once I demanded to see her chart, I observed staff telling a resident about another resident falling. Now I do understand falls are not always preventable, but it seems to be a huge problem there. Falls lead to other issues so in my professional nursing opinion, this should be taken seriously. They lacked concern about implementing interventions to help decrease our mothers falls. After requesting her bed be lowered by removing the box spring, they removed the bed frame meaning our mother couldn’t get out of bed to go to the bathroom leading to her soiling her bed. They did not listen to us. Third red flag, they are extremely short staffed all the time. My visits were unannounced and at times I wouldn’t see one aid or caregiver for 3 hours visiting with my mother. This is a BIG part of the problem. In the last week or so when my mother was at Heron Club, I had opportunity to talk with the staff who were present and the trending statements were “We never have enough help”, “We are always short staffed unless the state is here”, “They (meaning leadership) never listen to us”. Forth red flag, they do not tend to basic care needs. Assisted Living Facilities are present to assist individuals with activities of daily living, this includes bathing, eating, etc. My mother smelled ALL the time there. It was apparent her hygiene wasn’t being maintained (she needs stand by assistance since she has a shower chair). When I asked when she received a shower last, the staff had no idea. I requested shower records and they were virtually nonexistent. For $4,500 per month, I expected she would be showered. My mother ended up with open areas in her skin folds (which were finally addressed after I personally educated their aids that they needed to wash her in those high risk areas and make sure they dry very well). After finally getting a home health consult to have a nurse come in, she addressed the open areas, which I fully blame on them neglecting to shower her frequently enough. I could go on and on, but I believe I made myself clear with my beginning statement. Our mother has been through a lot in the last 6 months, coping with a progressive neurological condition (not Alzheimer’s), and then had to endure the experience at Heron Club on top of it. If you are looking for a home for yourself or your loved over, please do your research and request to speak to other residents. Stay on top of them. Most of all, stay away from this place.

Reviewed on A Place For Mom
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*Additional reviews gathered from Senior Advisor

Frequently asked questions about Heron Club at Prestancia

Heron Club at Prestancia offers Studio, 1 Bedroom and Semi-Private. Learn more.

Heron Club at Prestancia has received an average review rating of 3.59 based on 5 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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