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Heritage Woods of Charleston

480 W. Polk Ave, Charleston, IL 61920

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About the community

Heritage Woods of Charleston is a quaint set of senior living apartments located in the heart of Charleston, Illinois.It offers a home for aging loved ones who want to maintain their independence with just a little help. At Heritage Woods of Charleston, we pride ourselves in providing a safe community for your aging loved ones. Heritage Woods of Charleston offers much more than a home - it offers a community where you can feel comfortable leaving your loved ones. Each of the studio and one-bedroom apartments has a kitchenette, private bathroom, and an emergency response system to give you peace of mind. Heritage Woods of Charleston also has a convenience store, a barber/beauty shop, an exercise room, and several other amenities to make your loved one's home feel like a community. You can feel assured knowing that all of your loved one's needs are met when living at Heritage Woods of Charleston.

Pricing at Heritage Woods of Charleston

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Heritage Woods of Charleston

2.7of 5

8 Reviews

Reviews gathered from across the web


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July 2018

Loving Family

Review originally written on A Place For Mom

Not a safe place for mom

We moved our Mother here thinking she would be safe. After repeated requests for her to get a life line button for her, they told us that they didn't have any that were working and had to wait for one. After being there only 3 weeks she fell in her bathroom and cried out for help. She had a brain bleed, broken hip and arm. She is now in a nursing home. Hertiage in Charleston and home office in Bradley have repeatedly lied to us about returning money that we had paid them in advance. Shameful

June 2018

Review originally written on A Place For Mom

No assisting in this assisted living.

The staff needs to understand the definition of assistance. When residents ask for help they are often told by staff that they aren't allowed to do what they are requesting or they just refuse to do it. Food quality is poor and that is if the resident can get waited on in the dining room. Medications are often not ordered on time allowing resident to go without vital medication for days. Transportation provided to medical appointments only one day a week. If resident has issue with oxygen or even insulin you might as well look elsewhere staff is not allowed to assist with either. Housekeeping is minimal. Very disappointing.

July 2017

Kim Fouty, Cumberland Associates - Charleston

Review originally written on A Place For Mom

Heritage Woods is a fantastic community! The staff are caring and supportive! I love working with all of the staff.


Senior Housing Types

Assisted living

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Physical therapist
Occupational therapist
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(877) 345-1716

Meals & Dining

Meals provided
Anytime dining
Guest meals
Restaurant style dining

Room Amenities

Wi-fi/high-speed internet
Handicap accessible
Air conditioned

Community Amenities

On-site dining options

Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit


Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Recreational areas

Arts and crafts center
Fitness center
Piano or organ
Raised garden beds


Grocery shopping and errands
Laundry service / drycleaning

Languages spoken


Primary language spoken by staff



Devotional activities on-site
Devotional activities offsite
Protestant services
Catholic services
Frequently asked questions about Heritage Woods of Charleston

Heritage Woods of Charleston offers Studio and 1 Bedroom. Learn more.

Heritage Woods of Charleston has received an average review rating of 2.69 based on 5 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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