Oak Hill Terrace

I do really enjoy it here at Oak Hill Terrace. I enjoy the activities and the ladies who lead them. [name removed] at the front desk is so nice and very sharp, she knows all our names. [name removed] the lead med. [name removed] is remarkable and so very kind. I’m in the independent living and don’t even use those services but [name removed] always has time to say hi and she truly cares

Everyone is so friendly here at Oak Hill Terrace. I really enjoy all the activities here, I especially enjoy the crafts. Ever since I moved in my health has continued to improve here. Working with Paxxon therapy plus the caregivers being so kind and helpful.

It's a very nice facility. We picked this community because of the location, cost, layout, initial person [name removed] was super friendly and personable, able to take care of LO's may levels of care.

I like it all here at Oak Hill Terrace. The food is really great. The people here are nice too and so is the staff.

I really enjoy the music and the entertainment here at Oak Hill Terrace. Plus the exercises every morning led by our nice activities ladies

I love Oak Hill Terrace because it feels like family here. I have made so many friends. When you walk down the halls or throughout our community, everyone says hello and smiles. I really appreciate our kind caregivers, especially [name removed] who is one of our leads, she goes above, and beyond to make sure we are taken care of. I also love all the activities here at Oak Hill Terrace. Especially when we go on our bus for outings. Teresa, one of our life enrichment coordinators always makes me laugh and just has such a kind heart.

Great community for my mom. I would highly recommend. It was the only one nearby in her budget that accepted pets. Expensive yet cheaper than most senior living places. I like the graduated care. Nice to know she can stay there if more care is needed. Great service from the kitchen staff. Always accommodating.Everyone is always smiling and greet us with hello

The people there are so friendly. The staff are so helpful and kind. I love the food, its delicious!! The wonderful activities bodies enlarge the menu and activities calendar for me each month because I cant see well

It's a wonderful place to live. I really enjoy my friends and the staff. I have made so many friends here. The activities are endless, a lot of things to do. There are so many favorite activities I can't pick one

It really is a great place to live! I like it all here at Oak Hill Terrace. The food is really great. I love the desserts, also. So The people here are nice too. The staff is very friendly, kind and caring!!

It’s such a beautiful and friendly place to live. The nursing staff and caregivers on Terrace house floor are Absolutely excellent and care very much. They go above and beyond. Some have become very dear to me!! I’m so thankful for them. I have made wonderful friends here !! I enjoy having coffee in the Bistro with my friends.

I love living here at Oak Hill Terrace. The staff is so warm and friendly and helpful. I love the food it is fresh and delicious. And I love the activities and doing fun things with the activity staff.

I love living at Oak Hill Terrace. I have lived in Waukesha my whole life. It’s is neat and clean here. I love activities and crafts and always enjoy it. It’s a fun community. I have met a lot of nice new friends. I’ve lived at Oak Hill Terrace for 3 years.

Oak Hill Terrace Senior Living Community in Waukesha is such a warm and welcoming community! The bright and sunny bistro is a great place to have coffee in the morning and play cards. The restaurant style dining is delicious and offers made-from-scratch pastries, and desserts. The staff is exceptional: from attentive care staff, meticulous housekeeping, to engaging life enrichment activities, Oak Hill Terrace is an amazing and vibrant community with HAPPY residents!

They are wonderful. We walked in and they were totally under renovation and now we go there and it is absolutely beautiful. Everyone is so friendly. Her apartment is huge, she had 2 bathrooms which is wonderful especially when she has visitors. There was one night we called for a wellness check and the lady at the front desk dropped everything she was doing to check on her and she called me back within 5 minutes. They made us feel so at ease and let us know to call whenever we had any questions or concerns. They are always on the ball and easy to work with. I would hands down recommend Oak Hill Terrace or anyone.

Our family had an in person tour and even though the community itself looked really nice, when we got there the person who was supposed to give the tour was not there and so we had to wait - the person who ended up giving us the tour never had done one before so it just was not going to work for our loved one

I toured Oak Hill Terrace and used to have clients here, I really like it! there's always lots of things going on. I chose another community because I'm younger than their average resident age, we didn't think it would be a good fit for me.

Just wanted to Thank the Staff at Oak Hill Terrace in Spring House for my Mothers Care. We brought her here to Oak Hill Terrace from an out of State facility due to the very poor care she was receiving at that facility. Moving her to Oak Hill was the answerer to my Prayers. The staff and especially [name removed] did an excellent job with my Mom. She went from being sad and depressed to engaged and enjoying life again. She had some special needs, other than her Dementia, but the team at Oak Hill Terrace stepped up to the challenges she gave them and through their diligence and exceptional care she was happy during her stay at Oak Hill Terrace. Even through the COVID hardships, they dug in and found inventive ways to keep her engaged. I can’t speak highly enough of this establishment and their team. While this Dementia condition and COVID situation presented difficult obstacles, they went above and beyond of what I what though possible. I am so thankful that she was in their care.

From the very first day the staff at Oak Hill Terrace were very kind and compassionate. Our mother was finally safe and being taken care of in a respectful and compassionate way. Our mother had Alzheimers and the care she received in Spring House was amazing. I highly recommend Oak Hill Terrace.

I moved my loved one out of the community. The main area was clean. There were a couple of accidents, one being when my loved one had an accident when trying to go to the bathroom, and while delivering food during quarantine. The staff ended up taking a rug and covering both items up. There was cleaning of the apartment on Saturdays. The gentleman that cleaned my loved one's apartment was fantastic. They had one washer and dryer down the hall from my loved one's room, and that only worked half the time. The food wasn't good. My loved one lost 30 pounds during the stay. There were 5 residents that left during my loved one's stay. My loved one had to go downstairs for the staff to check their vitals and had to be downstairs by 7:00 am. I would've thought that the staff would come to my loved one's room. There was a $5,000 fee for activities and that was only to show my loved one around the community. The community didn't do this. My loved one was only played bingo once, and then shortly after there was quarantine right after them moving in.