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I do really enjoy it here at Oak Hill Terrace. I enjoy the activities and the ladies who lead them. [name removed] at the front desk is so nice and very sharp, she knows all our names. [name removed] the lead med. [name removed] is remarkable and so very kind. I’m in the independent living and don’t even use those services but [name removed] always has time to say hi and she truly cares... Read more
Oak Hill Terrace Senior Living is a Sinceri Senior Living community for seniors in Waukesha, Wisconsin. The lively campus offers residents the opportunity to make the most of their golden years with an array of activities, supportive services, and convenient amenities. With easy access to the Fox River Sanctuary and the Glacial Drumlin Trail, residents enjoy living in a community woven into the surrounding Waukesha area. The community is also close to local restaurants, outdoor recreation, shopping options, public parks, medical centers, and more.
Residents looking to live a maintenance-free lifestyle can enjoy the community’s independent living services, while residents seeking assisted living services benefit from supportive care from compassionate caregivers. Additionally, residents have access to specialized memory care services and resources, dining services, around-the-clock supervision, and much more. Part of Sinceri Senior Living, Oak Hill Terrace provides families with peace of mind, compassionate care services, and connectedness with their aging loved ones.
The homelike community brings residents the comfort they deserve in well-appointed and spacious floor plans. Residents can choose between private and companion suites, each one designed to be nurturing and familiar. Weekly housekeeping, laundry services, and on-site maintenance services are also provided. Oak Hill Terrace provides quality care with dignity...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
32 reviewsOut of 10
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A Place for Mom has scored Oak Hill Terrace with 9.9 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Oak Hill Terrace has 32 reviews with an average "overall experience" of 4.4 out of 5.
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I do really enjoy it here at Oak Hill Terrace. I enjoy the activities and the ladies who lead them. [name removed] at the front desk is so nice and very sharp, she knows all our names. [name removed] the lead med. [name removed] is remarkable and so very kind. I’m in the independent living and don’t even use those services but [name removed] always has time to say hi and she truly cares
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Response from Oak Hill Terrace
November 27, 2023Hello! We want to thank you for leaving a positive review with us. Here at Oak Hill Terrace, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
Everyone is so friendly here at Oak Hill Terrace. I really enjoy all the activities here, I especially enjoy the crafts. Ever since I moved in my health has continued to improve here. Working with Paxxon therapy plus the caregivers being so kind and helpful.
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Response from Oak Hill Terrace
November 27, 2023Hello! We value your opinion and experience with us here at Oak Hill Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
It's a very nice facility. We picked this community because of the location, cost, layout, initial person [name removed] was super friendly and personable, able to take care of LO's may levels of care.
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Response from Oak Hill Terrace
November 9, 2023Hello! We value your opinion and experience with us here at Oak Hill Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
I like it all here at Oak Hill Terrace. The food is really great. The people here are nice too and so is the staff.
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Response from Oak Hill Terrace
November 1, 2023Hello! We want to thank you for leaving a positive review with us. Here at Oak Hill Terrace, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
I really enjoy the music and the entertainment here at Oak Hill Terrace. Plus the exercises every morning led by our nice activities ladies
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Response from Oak Hill Terrace
October 23, 2023Hello! We value your opinion and experience with us here at Oak Hill Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
I love Oak Hill Terrace because it feels like family here. I have made so many friends. When you walk down the halls or throughout our community, everyone says hello and smiles. I really appreciate our kind caregivers, especially [name removed] who is one of our leads, she goes above, and beyond to make sure we are taken care of. I also love all the activities here at Oak Hill Terrace. Especially when we go on our bus for outings. Teresa, one of our life enrichment coordinators always makes me laugh and just has such a kind heart.
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Response from Oak Hill Terrace
October 23, 2023Hello! We value your opinion and experience with us here at Oak Hill Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
Great community for my mom. I would highly recommend. It was the only one nearby in her budget that accepted pets. Expensive yet cheaper than most senior living places. I like the graduated care. Nice to know she can stay there if more care is needed. Great service from the kitchen staff. Always accommodating.Everyone is always smiling and greet us with hello
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Response from Oak Hill Terrace
October 19, 2023Hello! We want to thank you for leaving a positive review with us. Here at Oak Hill Terrace, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
The people there are so friendly. The staff are so helpful and kind. I love the food, its delicious!! The wonderful activities bodies enlarge the menu and activities calendar for me each month because I cant see well
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Response from Oak Hill Terrace
October 18, 2023Hello! We want to thank you for leaving a review with us here at Oak Hill Terrace. Our residents, family members, and staff’s opinions are of the utmost importance to us, and we take all feedback into consideration. Thank you again!
It's a wonderful place to live. I really enjoy my friends and the staff. I have made so many friends here. The activities are endless, a lot of things to do. There are so many favorite activities I can't pick one
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Response from Oak Hill Terrace
October 18, 2023Hello! We want to thank you for leaving a review with us here at Oak Hill Terrace. Our residents, family members, and staff’s opinions are of the utmost importance to us, and we take all feedback into consideration. Thank you again!
It really is a great place to live! I like it all here at Oak Hill Terrace. The food is really great. I love the desserts, also. So The people here are nice too. The staff is very friendly, kind and caring!!
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Response from Oak Hill Terrace
October 10, 2023Hello! We value your opinion and experience with us here at Oak Hill Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
It’s such a beautiful and friendly place to live. The nursing staff and caregivers on Terrace house floor are Absolutely excellent and care very much. They go above and beyond. Some have become very dear to me!! I’m so thankful for them. I have made wonderful friends here !! I enjoy having coffee in the Bistro with my friends.
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Response from Oak Hill Terrace
October 10, 2023Hello! We value your opinion and experience with us here at Oak Hill Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
I love living here at Oak Hill Terrace. The staff is so warm and friendly and helpful. I love the food it is fresh and delicious. And I love the activities and doing fun things with the activity staff.
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Response from Oak Hill Terrace
September 19, 2023Hello! We value your opinion and experience with us here at Oak Hill Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
I love living at Oak Hill Terrace. I have lived in Waukesha my whole life. It’s is neat and clean here. I love activities and crafts and always enjoy it. It’s a fun community. I have met a lot of nice new friends. I’ve lived at Oak Hill Terrace for 3 years.
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Response from Oak Hill Terrace
September 19, 2023Hello! We value your opinion and experience with us here at Oak Hill Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
Oak Hill Terrace Senior Living Community in Waukesha is such a warm and welcoming community! The bright and sunny bistro is a great place to have coffee in the morning and play cards. The restaurant style dining is delicious and offers made-from-scratch pastries, and desserts. The staff is exceptional: from attentive care staff, meticulous housekeeping, to engaging life enrichment activities, Oak Hill Terrace is an amazing and vibrant community with HAPPY residents!
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Response from Oak Hill Terrace
September 15, 2023Hello! We want to thank you for leaving a positive review with us. Here at Oak Hill Terrace, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
They are wonderful. We walked in and they were totally under renovation and now we go there and it is absolutely beautiful. Everyone is so friendly. Her apartment is huge, she had 2 bathrooms which is wonderful especially when she has visitors. There was one night we called for a wellness check and the lady at the front desk dropped everything she was doing to check on her and she called me back within 5 minutes. They made us feel so at ease and let us know to call whenever we had any questions or concerns. They are always on the ball and easy to work with. I would hands down recommend Oak Hill Terrace or anyone.
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Response from Oak Hill Terrace
February 21, 2023We are pleased to hear that your experience with us has been a good one, Jean! Here at Oak Hill Terrace, we value all of our customer’s experiences and love hearing their feedback. Thank you again for your words of praise, and we hope to continue having positive experiences with you in the future!
Our family had an in person tour and even though the community itself looked really nice, when we got there the person who was supposed to give the tour was not there and so we had to wait - the person who ended up giving us the tour never had done one before so it just was not going to work for our loved one
Response from Oak Hill Terrace
October 24, 2022Hello, we are very sorry to hear that you had a negative experience with us. Here at Oak Hill Terrace, we pride ourselves on giving excellent care, and we make it our top priority to make sure each person involved has a positive experience. If you would like to speak about this with us further, we invite you to reach out to us directly, so that we hopefully resolve the issue.
I toured Oak Hill Terrace and used to have clients here, I really like it! there's always lots of things going on. I chose another community because I'm younger than their average resident age, we didn't think it would be a good fit for me.
Response from Oak Hill Terrace
March 11, 2022We are pleased to hear that your experience with us was a good one! Here at Oak Hill Terrace, we value all of our customer’s experiences and love hearing their feedback. Thank you again for your words of praise and we hope to continue having positive experiences with you in the future!
Just wanted to Thank the Staff at Oak Hill Terrace in Spring House for my Mothers Care. We brought her here to Oak Hill Terrace from an out of State facility due to the very poor care she was receiving at that facility. Moving her to Oak Hill was the answerer to my Prayers. The staff and especially [name removed] did an excellent job with my Mom. She went from being sad and depressed to engaged and enjoying life again. She had some special needs, other than her Dementia, but the team at Oak Hill Terrace stepped up to the challenges she gave them and through their diligence and exceptional care she was happy during her stay at Oak Hill Terrace. Even through the COVID hardships, they dug in and found inventive ways to keep her engaged. I can’t speak highly enough of this establishment and their team. While this Dementia condition and COVID situation presented difficult obstacles, they went above and beyond of what I what though possible. I am so thankful that she was in their care.
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Response from Oak Hill Terrace
June 1, 2021Thank you, Charlette, for not only the kind words but for taking the time to share them with us! We have been committed to providing quality care and peace of mind to all Waukesha area individuals for 35 years, and our staff truly appreciates the kind words and support.
From the very first day the staff at Oak Hill Terrace were very kind and compassionate. Our mother was finally safe and being taken care of in a respectful and compassionate way. Our mother had Alzheimers and the care she received in Spring House was amazing. I highly recommend Oak Hill Terrace.
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Response from Oak Hill Terrace
March 11, 2021Thank you, Diane, for not only the kind words but for taking the time to submit them! For 35 years, we have been committed to empowering seniors in the Waukesha area to be who they want and do what they love to do. Quality of care is top priority, and ?we are honored to serve you and your loved one!
I moved my loved one out of the community. The main area was clean. There were a couple of accidents, one being when my loved one had an accident when trying to go to the bathroom, and while delivering food during quarantine. The staff ended up taking a rug and covering both items up. There was cleaning of the apartment on Saturdays. The gentleman that cleaned my loved one's apartment was fantastic. They had one washer and dryer down the hall from my loved one's room, and that only worked half the time. The food wasn't good. My loved one lost 30 pounds during the stay. There were 5 residents that left during my loved one's stay. My loved one had to go downstairs for the staff to check their vitals and had to be downstairs by 7:00 am. I would've thought that the staff would come to my loved one's room. There was a $5,000 fee for activities and that was only to show my loved one around the community. The community didn't do this. My loved one was only played bingo once, and then shortly after there was quarantine right after them moving in.
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Response from Oak Hill Terrace
February 16, 2021Thank you for addressing your concerns. We regret to see your experience did not reflect the standards of our organization at the time of your review. For 35 years, we have been committed to serving seniors in the Waukesha area, and with that experience comes opportunities to grow our clinical and customer service expertise so we can better serve our seniors. Quality of care is top priority.
See what the neighborhood has to offer and what’s nearby:
Oak Hill Terrace offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Oak Hill Terrace 9.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (262) 548-1457 to reach a resident at Oak Hill Terrace.
To reach a resident at Oak Hill Terrace call: (262) 548-1457
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.