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We picked this community because, it didn't have a wait list; I thought the price was reasonable; it was within the limit of how far the facility was from my home, apartment was bright and appeared spacious for the square feet; included one meal per day with flexibility in dining options. Mom is in independent living and if needs to transition ti assisted living she can do so and stay in the original apartment. If the person we met with was a representative of the staff then this was a good fit and she is truly representative of staff and the feel of the facility.... Read more
Layton Terrace Senior Living, a Sinceri Senior Living community is committed to serving seniors with quality care in Greenfield, Wisconsin. Residents can enjoy typical retirement living with friends, access to reliable care services, and supportive amenities. Just off of major highways and interstates, this community offers easy access to shopping districts, restaurants, beautiful parks, medical centers, and regional hospitals.
The community is tailored to accommodate the unique needs of residents seeking independent living, assisted living, and memory care services. Compassionate caregivers assist residents with activities of daily living, mobility, hygiene, and other tasks as well. Memory care residents also have access to purposeful programming, signature dining services, family support and resources, and much more.
Layton Terrace offers comforting private and companion floor plans with utility packages, meal services, on-site maintenance, and regular housekeeping. Residents are encouraged to personalize their space with their favorite decorations and photos. Seniors can join like-minded seniors at Layton Terrace today and start enjoying their freedom and independence in a continuing care environment.
To explore the licensing information and compliance histories of senior living communities in the state of Wisconsin, visit the Wisconsin Provider Search directory.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
34 reviewsOut of 10
5 star
36%
4 star
27%
3 star
18%
2 star
6%
1 star
15%
A Place for Mom has scored Layton Terrace with 8.6 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Layton Terrace has 34 reviews with an average "overall experience" of 3.6 out of 5.
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We picked this community because, it didn't have a wait list; I thought the price was reasonable; it was within the limit of how far the facility was from my home, apartment was bright and appeared spacious for the square feet; included one meal per day with flexibility in dining options. Mom is in independent living and if needs to transition ti assisted living she can do so and stay in the original apartment. If the person we met with was a representative of the staff then this was a good fit and she is truly representative of staff and the feel of the facility.
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Response from Layton Terrace
November 7, 2023Hello! We value your opinion and experience with us here at Layton Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
My grandma lived there less than a week before she entered hospice. They are understaffed and have to go into the hall and search for someone to help with caring for her. The lady seemed nice and concerned about my grandma. Once my grandma moved in. She did not answer my calls or help me solve issues that were evident from day one.
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Response from Layton Terrace
October 2, 2023We take each negative review very seriously here at Layton Terrace and value your opinion. Please get in touch with us directly at Contact@SinceriSL.com so we can further understand and hopefully alleviate your issues.
When my loved one first came in about two months ago, Layton Terrace was very understaffed. They are making progress towards hiring more staff. The managers and administrators seem committed to providing quality and compassionate care, although that doesn't necessarily come through with some of the staff members. The management is open to hearing feedback, but don't necessarily follow up with the family. The activities in the Memory Care unit are good. We were not prepared for the reality of the Memory Care environment, however. It is critical that no important or valuable items come with the resident, as things disappear. As far as recommending the facility to others, I have no other Memory Care facility experience to compare to. But I think they try as hard as any facility to give quality care to the residents in a very challenging situation. I have not seen any negative behavior on the part of any staff at any time.
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Response from Layton Terrace
July 1, 2023Hello! We want to thank you for leaving a review with us here at Layton Terrace. Our residents, family members, and staff’s opinions are of the utmost importance to us, and we take all feedback into consideration. Thank you again!
Reasons why I rate Layton Terrace 5 stars. 1. The concept of Ambassadors gives new residents a feeling of "belonging", someone to talk to and bring people together. 2. Activities encourage new members to become members of our community and helps to "settle in". 3. Staff and residents are treated as "community". 4. Having Physical Therapists and other Professionals available to members of Layton Terrace. 5. After arriving 1 year and 1 month ago, I am Happy I chose Layton Terrace.
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Response from Layton Terrace
July 14, 2023Hello! We want to thank you for leaving a positive review with us. Here at Layton Terrace, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
I was so sad at first because I loved my condo, the neighbors and all the stores and shops that were close and I was comfortable with. I came to a point after the first month that I said to myself daily, "I guess I have to take things as they come" because I can't change this. Since then it seems daily there is something new to enrich living here. Activities are varied, meals are too, a newspaper for residents is here, a bar is being built on the first floor. I love my apartment and one of the usual caregivers treats me like her mother, she really cares. Residents and all staff are helpful, happy and kind. I love that my apartment is smaller than my condo. So much easier to keep up and get around.
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Response from Layton Terrace
July 14, 2023Hello! We want to thank you for leaving a positive review with us. Here at Layton Terrace, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
[name removed] and I are very pleased with the living conditions we have encountered while living here at Layton Terrace. The staff as well as the residents seem happy and very hospitable. The dining room is bright, meals are fine and the dining staff is helpful and pleasant.
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Response from Layton Terrace
July 14, 2023Hello! We want to thank you for leaving a positive review with us. Here at Layton Terrace, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
This community allows for many activities, a variety of classes to attend. The food is excellent, wide range of variety. Layton Terrace is an independent, assisted living and memory care community in Greenfield.
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Response from Layton Terrace
July 14, 2023Hello! We value your opinion and experience with us here at Layton Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
Dad loves the food. Is is still finding out what activities he wants to be a part of. Everyone is very friendly and likes to help out. Overall We are real happy with our experience at Layton Terrace.
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Response from Layton Terrace
March 8, 2023Hello! We value your opinion and experience with us here at Layton Terrace. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
I highly recommend Layton Terrace for those who need a safe, clean and loving environment for their loved ones. We moved Dad to Layton Terrace following his stay at Library Square as his dementia progressed and he needed extra care (my mom died several years earlier). The facility was clean and the staff was friendly, knowledgeable and professional. They took great care of my dad, who could be quite a handful as his dementia progressed. One staff member in Memory Care was a stand out--he spent a lot of time with my dad, just listening to his stories. He was such a calming influence on my dad! We truly appreciated his efforts. I live far away, and felt so much better knowing Dad was getting such great care. My dad passed in 2019; before he passed the staff recommended Badger Hospice, who were a Godsend. Thank you to the staff at Layton Terrace for making my dad's stay so comfortable and pleasant!
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Response from Layton Terrace
March 8, 2023Hello! We want to thank you for leaving a positive review with us. Here at Layton Terrace, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
Maintenance issues and the food are the 2 problems my dad has with this facility. He won't eat the food at all. They respond fast to maintenance issues, but then they won't fix everything. Examples: the stove wont open unless we remove the cabinet knob, and the cabinet door doesn't open because of the stove. We were told before he moved in they would replace the stove, but once he moved in they said no. Toilet overflows daily-they won't bring a plumber out to snake it. Shower handle is too difficult to turn (even for a non elderly person) and they won't bring a plumber to fix. So he struggles with 2 hands to turn the handle to take a shower. To be fair, the positive side is that the place is very clean, and for the most part, the response is prompt and friendly.
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Response from Layton Terrace
January 10, 2023We are very sorry to hear that you had a negative experience with us. Here at Layton Terrace, we pride ourselves in excellent care and make it our top priority to ensure each person involved has a positive experience. If you would like to speak about this with us further, we invite you to reach out to us directly so that we hopefully resolve the issue.
I toured Layton Terrace; it was a good tour, but the community wasn't a good fit for us. It was more formal and too expensive.
Response from Layton Terrace
October 11, 2022We want to take the time to thank you for leaving a positive review. Here at Layton Terrace, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to continue having these positive experiences with you in the future to come!
It was dinner time so all residents were in the dining room. They seemed happy enough but we're ushered through fairly quickly. Didn't see many staff members. I'm sure there, just out of sight. Facility was worn, dirty. Needs an upgrade for sure. Really had the feel of old nursing home. Vastly different at Heritage.
Response from Layton Terrace
October 11, 2022Hello, We are sorry to hear that you had a negative experience with us. Here at Layton Terrace, we pride ourselves on giving excellent care. If you would like to speak about this with us further, we invite you to reach out to us directly, so that we hopefully resolve the issue.
My mother was in memory care here for less than one year. The care she received was to say the least, sub par. They did not care for her open wound on her foot, didn't shower her, did not change her clothes for days at a time. Staff and the director made many empty promises that never came to fruition. So, please, let our misfortune guide you in choosing a care facility for your loved one. Incidentally, she is now at [community name removed] in Wauwatosa and is thriving with their care!!
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Response from Layton Terrace
July 6, 2022Hello, We are sorry to hear that you had a negative experience with us. Here at Layton Terrace, we pride ourselves on giving excellent care. If you would like to speak about this with us further, we invite you to reach out to us directly, so that we hopefully resolve the issue.
The staff members overall friendliness is a definite plus, they are very nice to our loved one and to us when we come to visit. Our loved one really enjoys speaking with them and she likes being at Layton Terrace which is really important. We would definitely recommend them, but they could work on a few improvements. Sometimes the response time when our loved one needs assistance is slow. When the dining hall is shut down due to covid and the meals are being delivered, a few times they have forgotten our loved ones food. They have activities, but the recreationally activities we do wish was also geared towards those with onsite memory loss even if they are still on the independent side.so the billing can be a little bit inconsistent.
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Response from Layton Terrace
May 31, 2022We want to take the time to thank you for leaving a positive review. Here at Layton Terrace, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to continue having these positive experiences with you in the future to come!
It is a great place but it is expensive. They do have nursing fees that are separate from the apartment/room fees. It was higher than expected.
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Response from Layton Terrace
March 22, 2022We want to take the time to thank you for leaving a positive review. Here at Layton Terrace, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to continue having these positive experiences with you in the future to come!
The staff is very friendly and helpful, and I feel like they are keeping an eye on my loved ones. The residence is also very friendly. I would recommend this community to others based on my experience.
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Everything is going well. The only issue I have is that my loved one was classified into a higher level of care after being evaluated by their nursing staff, and I don' t think she gets more care than what she would at a regular assisted living classification to justify the price. But they do get back to me when I call. My loved one seems to like the food, and it smells good. And they seem to offer a wide variety of activities.
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We chose Layton Terrace because of the appearance looked like something that he would want. The room sizes here were smaller compared to some we looked into. The food was not good, the few times I was able to eat with him, the portion sizes were very small especially for the money you are paying.
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Response from Layton Terrace
February 19, 2021Thank you for addressing your concerns. We regret to see your experience did not reflect the standards of our organization at the time of your review. For over 20 years, we have been committed to serving seniors in the Greenfield area, and with that experience comes opportunities to grow our culinary expertise so we can better serve our seniors.
Was impressed with first woman we met, [name removed], for interview and overall information who was very understanding and compassionate. Now that my sister is a resident, we are happy with the overall experience. Medical care and level of activities is good especially now that my sister is in memory care. Overall I would recommend Layton Terrace to others who may be looking for a home for a loved one. At first was concerned about how large Layton Terrace is but it actually makes it a more busy, active place with lots of activities going on.
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Response from Layton Terrace
February 19, 2021Thank you for not only the kind words but for taking the time to post them! For over 20 years, we have been committed to serving those in the Greenfield area, and we are honored to serve you and your loved one.
Excellent place. My mom lived there for 6 years. She made many friends, went to a lot of activities, and the staff was so friendly to both her and my family when visiting. Very clean which is something that is important when selecting senior care !! After a while you felt right at home with being greeted when coming in. The dining rooms were like you were at a fancy restaurant. Table cloths, cloth napkins, flowers on the table, staff all looking so nice, you could not ask for anything better. Food was good too. Senior care is something that is pretty special to your loved ones. They are no longer in their home and it is tough starting over. Layton Terrace makes that happen !! A great place !!
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Response from Layton Terrace
February 19, 2021Thank you, David, for not only the kind words but for taking the time to post them! For over 20 years, we have been committed to serving those in the Greenfield area, and we are honored to serve you and your loved one.
See what the neighborhood has to offer and what’s nearby:
Layton Terrace offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Layton Terrace 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (414) 425-5600 to reach a resident at Layton Terrace.
To reach a resident at Layton Terrace call: (414) 425-5600
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.