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Harbour Village

5700 Mockingbird Lane, Greendale, WI 53129
8.9
Review Score
93 reviews

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17 Photos
17 Photos available
5 Floor plans
5 Floor plans available
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street view of Harbour Village
Anonymous - Family/friend
5.0
A Good Place

My loved one was previously a resident at Harbour Village and this facility was a good place. My husband and I visited our loved one very frequently and also had lunch with her often and/or spent time with her in the Activity Room. This facility was very nice and the care given was great, my loved one suffered from dementia. Again, Harbour Village was a good place and I would recommend them to others.... Read more

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About the facility Harbour Village

At Harbor Village, find Life Care Services’ award-winning care options for independent living, assisted living, and memory care. This community’s tranquil campus lies in a suburban area of Greendale, Wisconsin — a great senior living environment.

Community Amenities and Services

Harbor Village’s compassionate staff is available around the clock to ensure you or your loved one’s well-being and provide personalized care through a wide range of services, including assistance with activities of daily living (ADLs), medication services, and diabetic care. For memory care residents, Life Care Services’ Heartfelt CONNECTIONS program focuses on each individual’s preferences and interests to create optimal care experiences for each resident.

In the dining room, your loved one can enjoy chef-prepared dishes tailored to their dietary needs through customized meal plans. Staff also provides regular housekeeping and laundry services to provide your loved one with a stress-free lifestyle.

Tend plants at raised garden beds, shoot pool in the billiards lounge, or join in a fun activity. Harbor Village’s multitude of classes and social events, like cooking classes and dances, create the engaging atmosphere found throughout the community.

Living Arrangements

Studio, one-bedroom, and two-bedroom apartments come in multiple floor plan options to suit a variety of ideal living arrangements. Each unit can come...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Harbour Village is a community within Life Care Services LLC properties. See all Life Care Services LLC communities.

Pricing for Harbour Village

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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Studio
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Studio
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Studio
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1 bedroom
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1 bedroom
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1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion
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Active promotion
No
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No
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No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care

Amenities at Harbour Village

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Chopped Meals
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Indoor Atrium

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Harbour Village

Write a Review
8.9
Review Score
93 reviews

Review Score

93 reviews
8.9

Out of 10


5 star

51%

4 star

30%

3 star

11%

2 star

4%

1 star

7%

A Place for Mom has scored Harbour Village with 8.9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Harbour Village has 93 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

3.9

Care Services

4.1

Activities

4.1

Staff

4.7

Value for Cost

4.0

Overall Experience
47
27
10
3
6
Date Submitted
3
9
14
Reviewer
5
47
41
0
Care Received
13
76
4
1-20 of 93 reviews
Sort by

4.0
Anonymous - Family/Friend
Assisted Living
February 16, 2024
Verified Review
Harbour Village

Many staff are long term employees. The room sizes as well as the amenities offered to the residents are great! Very nice.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


2.0
Anonymous - Family/Friend
Assisted Living
February 14, 2024
Verified Review
not a good experience, need more staff

The people in charge are very nice and helpful but they really need more help The head nurse is very helpful her name is Samantha but I don't think there are any A one places out there.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

1

Value for Cost

3


5.0
Anonymous - Family/Friend
Memory Care
October 17, 2023
Verified Review
A Good Place

My loved one was previously a resident at Harbour Village and this facility was a good place. My husband and I visited our loved one very frequently and also had lunch with her often and/or spent time with her in the Activity Room. This facility was very nice and the care given was great, my loved one suffered from dementia. Again, Harbour Village was a good place and I would recommend them to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

October 25, 2023

Hello, thank you so much for your positive comments about Harbour Village! We hope to be of service to you again in the future. Best wishes, Harbour Village


5.0
Anonymous - Toured community
Assisted Living
June 28, 2023
Verified Review
Tour of Harbour Village

We toured Harbour Village when searching for an Assisted Living facility for our loved one. The cleanliness and friendliness was good. The atmosphere and our tour guide were good, also.


4.0
Anonymous - Family/Friend
Assisted Living
June 2, 2023
Verified Review
Dad is glad he moved

My dad moved into Harbour Village about a month ago and is transitioning well. He has participated in some of the group activities and is getting to know other residents. He did not want to move initially, but now says that this was a good idea and he is glad we pushed him a little.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Harbour Village

June 13, 2023

Thank you for taking the time to share your feedback. We aim to provide five-star experiences and welcome the opportunity to discuss any concern to ensure a five-star experience moving forward!


5.0
Laura - Family/Friend
Independent Living
March 27, 2023
Verified Review
I would recommend whole heartedly!

The best part is that my dad has many friends that he enjoys spending time with!! There are a lot of activities that people his age with their mental faculties intact enjoy. The have two full time Activity Directors who are great! They are very kind and enthusiastic. I'm so happy we found Harbour Village.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

April 12, 2023

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!


5.0
Paul J Koutecky - Family/Friend
Memory Care
March 19, 2023
Exceptional

Kind and loving staff and executive staff. Friendly and kind staff and visitors. Beautiful location. Always clean and inviting. We are very happy we found this facility. Feels like a home. I would strongly recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
John W - Family/Friend
Assisted Living
March 15, 2023
Verified Review
Knowing Mom's Safe

We are so blessed to have found this place for mom. She is thriving there and an avid bingo player. They are very interactive if needed or asked. Only challenge is they are a bit short on staff for example you use your phone to call them to get you for a meal and just sometimes they are pressed to come.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

March 18, 2023

Hi John, thank you so much for your positive comments about Harbour Village! We appreciate you taking the time to share.


1.0
R M - Family/Friend
Assisted Living
March 14, 2023
Verified Review
Do Not Let Your Loved Ones Go Here

They were absolutely horrible. I pulled my loved one out of there a month and a half into being there. They very seldom checked on my loved one, they did not follow their medication schedule. My loved one got sick in there and the staff just ignored my loved one until I called their hospice nurse. She came and got my loved one out of there and put my loved one into the hospital where my loved one recovered. I'm in the middle of writing up a formal complaint that I'm sending to the state and a couple of other organizations. I would never recommend Harbour Village to anyone ever.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Harbour Village

March 17, 2023

We are disappointed to hear that you had anything other than a five-star experience. Please reach out to Debra Barth, Executive Director at 414-323-2387 to discuss your comments directly. Thank you.


5.0
Paricia R - Toured community
Independent Living
January 20, 2023
Very good

If you are looking for anew home with some or a lot help needed.give this place a chance. Don’t think you could ask for more no matter how much help you might need. Beautiful rooms,friendly staff and great cookies.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Harbour Village

May 26, 2023

Paricia, thank you for your kind review; we are happy to pass along your comments to the team here at Harbour Village!


5.0
Diane K - Family/Friend
Assisted Living
October 6, 2022
Exceptional

Very happy with the community of f Harbour Village

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Sue J - Family/Friend
Independent Living
October 5, 2022
Mom is so very happy!

My Mom was going downhill fast after my Dad passed away. Basically giving up on life. We needed to do something to get her back to living again. We went on a tour of Harbor Village and knew that was where she needed to be. She absolutely loves it there! Food, staff, activities, residents are all great. We definitely got our Mom & Grandma back!??

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
September 15, 2022
Verified Review

Overall, my parents are happy here for the most part. However, they've been here for less than a year and rent has been raised twice. I'm really disappointed about not only two increases, but also about how much we are paying now versus when they first moved in. They do complain about the food often and are also very upset about the rent increases. I'm hoping they don't raise it again in the near future, if so, I'm not sure my parents will want to stay. It's frustrating, for sure.

Cleanliness

4

Friendliness

5

Meals & Dining

2.5

Care Services

4

Activities

4

Staff

5

Value for Cost

3


5.0
D M - Family/Friend
Independent Living
June 23, 2022
Verified Review
Moving On to a Great New Place

The staff are excellent, and [name removed] made it very easy for my loved one to move in. The staff even knew my loved one's name the day after my loved one moved in. No ask is too big for the community. All requests are taken care of immediately. The food is excellent and my loved one does nothing but rave about how good the food is.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Pam - Family/Friend
Assisted Living
February 15, 2022
Verified Review
Caring Staff Who Truly Care About Their Residents

My loved ones liked the community due to the community feeling safe, kind, and calmness to it. This is clean and lovely environment. The meals are able to be delivered to the resident's rooms or eat in the dining room. My loved one like the food, it could be a little bit fancier in some ways for my loved one. They are starting to bump the fanciness of options for meals up for the residents. They have shopping experiences, musicians, and more activities for the residents to choose from. The director is caring and supportive and are open to feedback from the resident's families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Rose M - Family/Friend
Assisted Living
November 12, 2021
Verified Review
Harbour Village is meeting all of our needs

When we have had concerns or questions they were addressed quickly and professionally. They take the time to listen to you and if we aren't able to get a hold of someone they call back in a timely manner. We would recommend this community to others, and have recommend this community to others. When we needed them they were there, they give us peace of mind and we are able to sleep at night.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Toured community
Assisted Living
November 2, 2021
My Review of Harbour Village

The tour [name removed] gave was thorough and helpful. You can tell she is passionate about her job as are the other staff members. The residents all seemed happy and engaged. Looking forward to moving my mom in!


4.0
anonymous - Family/Friend
Assisted Living
September 17, 2021
Verified Review
We're Satisfied With Them

The staff have been available when I've called them. There could be an improvement with the food. But the facility is pretty clean. There's a lot of activities going on. And they provide a shuttle back and forth to doctor appointments, which has helped me out a lot. You can get your hair cut at the facility, which is nice. They clean the apartments and do laundry for the residents. They also provide necklaces with an emergency call button for the residents to wear. It's expensive, and compared to other places they're a bit higher. But it has been very helpful, and we've been satisfied with them.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Family/Friend
Assisted Living
April 19, 2021
Verified Review
my review

The value for what you get is good. I feel comfortable with my mother being here. They check on my mom frequently and the location of the community great. I would recommend the community to others.

Cleanliness

3

Friendliness

5

Meals & Dining

3.5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
January 22, 2020

Tour scheduled for [date removed] @ 4:00 pm Dad and I were very impressed overall, Room is a little small but had a nice bay window. Lighting good, atmosphere pleasant, saw lot of smiles from both residents and staff. Like Memory Care program.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Harbour Village

January 27, 2020

Thank you for leaving us your feedback! Our caring staff loves to make our residents smile, so it's no surprise to us that you got to see all of the smiling faces here at Harbour Village. Thank you again for your review and let us know how we an further serve you!


Viewing 1-20 out of 93 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Harbour Village

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Harbour Village

Harbour Village offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Harbour Village 8.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (414) 421-9600 to reach a resident at Harbour Village.

To reach a resident at Harbour Village call: (414) 421-9600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.