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Heritage Assisted Living West Knoxville TN

273 S Peters Rd, Knoxville, TN 37923

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Cathy - Loved one of resident/client
5.0
friendly and caring staff

Heritage Assisted Living feels more like a family environment. The lady [name removed] who initially took us on the tour did a really good job and was very informative. The staff members are very involved with the residents and the care services are excellent. When we do come to visit it seems like they have a lot of different activities going on. Based on the experience we have had so far we would recommend the to other families.... Read more

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About the community Heritage Assisted Living West Knoxville TN

Heritage Assisted Living is a lovely assisted living community located in the beautiful and vibrant Knoxville, Tennessee. There is never a shortage of activities and recreation to participate in in Knoxville, Tennessee. Animal lovers will enjoy a stroll through the Knoxville Zoo while those who love art and culture will be delighted with historical sites, art galleries, and theatre productions. At Heritage Assisted Living, we offer our residents beautiful grounds to enjoy the great outdoors on as well as outdoor activities to enjoy.

The caring and compassionate staff at Heritage Assisted Living are dedicated to providing our residents with the best possible care and support around. We offer numerous services and personalized care plans for our residents so that each individual receives the precise care they need and want. This includes, but is not limited to, medication assistance, 24-hour awake staff for mobility and daily living task assistance, and a certified nurse on staff.

In addition to the many services available at Heritage Assisted Living, we also offer a wide variety of amenities to our residents. These many different amenities include:

  • Coordinated transportation for medical appointments
  • Meals and snacks provided
  • Indoor and outdoor common areas
  • Beauty salon services on-site
  • ...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

communities are within your filtered price range. for Heritage Assisted Living West Knoxville TN

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Heritage Assisted Living West Knoxville TN

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Ground Floor Units
Handicap Accessible
Air Conditioned

Community Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Activities

Activities On-site
Activities Off-site

Reviews for Heritage Assisted Living West Knoxville TN

4.3

(32 reviews)

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Cleanliness

4.3

Care services

4.3

Staff

5.0

Meals & dining

3.0

Activities

4.2

Value for cost

4.3

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21-32 of 32 reviewsBack to top
5.0
September 14, 2015
anonymous - Loved one of resident/client
Verified Review
Friendly, understanding staff

We're very pleased with how things have gone at Heritage Assisted Living! The staff here is friendly, professional, and they've really taken the time to get to know our family. They've really gotten to know Dad, and they've been knowledgeable and understanding when it comes to his dementia care. They also always recognize any member of my family when we come to visit! I also really appreciate how communicative they are, they'll let us know way in advance if Dad is running low on any supplies we might need to bring before a visit. I highly recommend them!


0.5
September 6, 2015
Jan Roycraft
Verified Review
Not a place for me!

I had a scheduled appointment on a Saturday because I was coming from out of town. When I arrived at the time I noted the front door and area was dirty but went in anyway to give them a chance. I was to meet with the assistant director. The residents were being served lunch and the kitchen staff was surprised I was there. They told me to wait and I did for 20 minutes just for them to tell me Angel was in Nashville! The kitchen staff offered to show me around but I had seen enough! If the director can't be there and no medical person appeared to be there either, I was not about to put my mother there! I didn't even get an apology from this place. It was smelly and appeared a bit run down.


4.0
August 17, 2015
anonymous - Loved one of resident/client
Caring Environment

Staff is very caring and go above and beyond to care for the residents. They know our family when we enter the building, and we and my father (the resident) are treated like their own family. The only complaint I have at this time is really that there isn't much for the residents to do on a daily basis.


4.5
March 6, 2014
Loved One. - Loved one of resident/client
Verified Review
It's been pretty good so far.

They don't have a whole lot of activities, it could be the weather. They play bingo and do have a few excercise classes but that's about it. The food is about a four and half. The atmosphere, was a big reason why we chose them. It's a smaller community and the staff was so friendly. Some of the staff has been there for years, which is a really good sign.


5.0
September 12, 2013
Terry - Loved one of resident/client
Verified Review
Above and beyond

The cleanliness is good, I don't have any problems, I haven't had any issues with that. I don't know whether the cost is good or bad but it's what she could afford at the time. They're takin real good care, they're doing a little above and beyond what they should, they're helping her with her personal hygiene and getting up and walking, all of her mobility stuff and anything she needs help with they do. They do some crafts and stuff and they do bingo but when your 93 you aren't going to do a whole lot but she can do some of the crafts and bingo. Somedays she doesn't want to talk to anybody but the staff definitely encourages her to particiapte but you can lead a horse to water but you cant make it drink.


4.0
August 7, 2013
A Place For Mom Customer - Toured community
Verified Review
Ms. Watson was extremely he...

Ms. Watson was extremely helpful & the place was nice and neat.


5.0
August 7, 2013
A Place For Mom Customer - Toured community
Verified Review
Ms. Croft was very helpful ...

Ms. Croft was very helpful and courteous. Place was very nice and this will probably be the one we choose if mom makes the decision to go because the cost is workable.


2.5
May 23, 2013
Disappointed - Loved one of resident/client
Verified Review
I would not choose this place again.

My experience with Heritage Assisted Living was disappointing. The people who worked there were very friendly; it seems like this is a small, privately owned facility that is just trying to survive so they cut corners. They only have one person on the premises at night, which is just not right. Most of the residents there seemed to suffer from dementia. My mom chose it because it was a smaller facility, she found the bigger ones overwhelming. But I think a bigger facility would have been a better fit, they seemed to be more active and attentive at the larger homes. My mom also chose to see the Heritage Assisted Living doctor that comes to visit. I was not happy with the care that the in house doctor provided, their doctor did not get to know my mom and my mom did not receive the level of care we were accustomed to from her previous doctor.


4.0
December 30, 2012
A Place For Mom Customer - Toured community
Verified Review
Toured today, Liked the facility over...

Toured today, Liked the facility overall, but no pets allowed.


3.0
December 19, 2012
A Place For Mom Customer - Toured community
Verified Review
Great place. A bit less expensive an...

Great place. A bit less expensive and also probably not staffed as well yet the residence are well cared for.


4.0
August 3, 2012
A Place For Mom Customer - Toured community
Verified Review
Tour went fine. My sister and I got ...

Tour went fine. My sister and I got to see everything and ask whatever questions we had.


4.0
June 19, 2012
A Place For Mom Customer - Toured community
Verified Review
The place seemed nice. She showed me ...

The place seemed nice. She showed me the room size. This location has a nurse on staff.


Neighborhood around Heritage Assisted Living West Knoxville TN

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Frequently Asked Questions about Heritage Assisted Living West Knoxville TN

Heritage Assisted Living West Knoxville TN offers Studio and Semi-Private. Learn more.

Heritage Assisted Living West Knoxville TN has received an average review rating of 4.3 based on 32 reviews. See all reviews.

Call (865) 531-1999 to reach a resident at Heritage Assisted Living West Knoxville TN.

To reach a resident at Heritage Assisted Living West Knoxville TN call: (865) 531-1999



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.