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Heritage Assisted Living West Knoxville TN

273 S Peters Rd, Knoxville, TN 37923

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Cathy - Loved one of resident/client
5.0
friendly and caring staff

Heritage Assisted Living feels more like a family environment. The lady [name removed] who initially took us on the tour did a really good job and was very informative. The staff members are very involved with the residents and the care services are excellent. When we do come to visit it seems like they have a lot of different activities going on. Based on the experience we have had so far we would recommend the to other families.... Read more

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About the facility Heritage Assisted Living West Knoxville TN

Heritage Assisted Living West Knoxville TN in Knoxville, Tennessee is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

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Amenities at Heritage Assisted Living West Knoxville TN

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Activities

Activities On-site
Activities Off-site

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Reviews

for Heritage Assisted Living West Knoxville TN
4.3(32 reviews)
Write a Review

Cleanliness

4.3

Friendliness

4.4

Meals & Dining

3.0

Care Services

4.3

Activities

4.2

Staff

5.0

Value for Cost

4.3

Overall Experience
18
10
3
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1
Date Submitted
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3
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Reviewer
7
13
11
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Care Received
32
1-20 of 32 reviews
Sort by

5.0
Cathy - Loved one of resident/client
Assisted Living
May 12, 2022
Verified Review
friendly and caring staff

Heritage Assisted Living feels more like a family environment. The lady [name removed] who initially took us on the tour did a really good job and was very informative. The staff members are very involved with the residents and the care services are excellent. When we do come to visit it seems like they have a lot of different activities going on. Based on the experience we have had so far we would recommend the to other families.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Activities

4

Staff

5

Value for Cost

5


3.5
anonymous - Toured community
Assisted Living
May 5, 2022
Verified Review
My tour review

This was a good tour and they gave me enough information to be able to tell me what all they could do for my loved one. This community just did not seem like the right environment for my loved one.


4.0
Anonymous - Toured community
Assisted Living
March 4, 2022
Verified Review
My Tour

Our tour experience was good - short and sweet.


5.0
Brad - Loved one of resident/client
Assisted Living
June 25, 2021
Verified Review
Excellent Value for Money

This is an excellent place for someone who is well advanced in Alzheimer's. The staff are understanding, and excellent in ripples that have come up. I've been very happy with the services we have received.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Glennis Chambers - Resident/client
Assisted Living
October 2, 2019
Verified Review
Review of Heritage Assisted Living

I think this is a good place for me to live, everyone is good to us!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Betty Brandon - Resident/client
Assisted Living
October 2, 2019
Verified Review
Review of Heritage Assisted Living

Rooms are large and have large windows to look at birds and flowers. Provides a good friendly, family atmosphere.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Resident/client
Assisted Living
October 2, 2019
Verified Review
Review of Heritage Assisted Living

Heritage is a most-home community. It is a beautiful home to live in. It is a 18 people that live here...like a moderate family. The staff knows all "family" by their chosen name. Six people at a table. It is a beautiful surrounding and a lovely back porch and watching the birds so they chat with their neighbors...if you desire.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jenny Bailey - Resident/client
Assisted Living
October 2, 2019
Verified Review
Review of Heritage Assisted Living

I have enjoyed my experience here. The staff and the caregivers do their best to see that we are taken care of by giving the best care possible in a home like atmosphere. I believe they love their jobs and would not work so hard to have our days filled with activities and caring for our needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tyrus Chamber - Resident/client
Assisted Living
October 2, 2019
Verified Review
Review of Heritage Assisted Living

Everyone has been very good to us.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Sherley Miles - Resident/client
Assisted Living
October 2, 2019
Verified Review
Review of Heritage Assisted Living

Nice place to live

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
David E North - Resident/client
Assisted Living
October 2, 2019
Verified Review
Review of Heritage Assisted Living

The facility keeps you busy, not bad rooms, and not bad food.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Sam - Loved one of resident/client
Assisted Living
May 23, 2019
Caring, clean and extremely caring

Heritage on Coleman Rd, is wonderful. I love how small it is and my grandmother will not be lost in the crowd. She is well taken care of and the staff is amazingly friendly. She likes the food too!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Assisted Living
August 15, 2017
Verified Review
Very Helpful Staff In This Community

This community is working out well for my mother since her move here. They have a good staff, and I do feel she in good hands. They are very helpful, and have been friendly whenever I visit. The community, and her room are well maintained. There are nice activities offered, and good meals provided for the residents. All is well for my mother here in this community, and I would recommend it.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
anonymous - Loved one of resident/client
Assisted Living
May 11, 2017
Verified Review
It Feels like Home For Her

My cousin thought they had a friendly environment with the feeling like home. That is the reason she picked this community and so far it's going very well. They are on top of the care and cleanliness in the community. It is a very nice community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
February 22, 2017

I enjoyed meeting [Removed]. Even though she didn't feel well she was still very attentive to what my needs are and explained everything to my satisfaction. Heritage is a beautiful, clean facility and I felt very comfortable there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
November 10, 2016
Verified Review
The Sincere Care Is Obvious

My sister went through an adjustment period and is now doing pretty well. She likes the bingo and church services on Sunday. My sister said they have little kids that sing and she enjoys that. Her meals are not bad it is good from I have tried. I fell in love with the staff who are very helpful and they always have good attitude with a smile. You can tell they really care about their job and the residents. I love the administrator, they are really outing and friendly with everyone. They have activities like a big checker board, movies to watch with a library full of DVDs, coloring books and they try to keep them occupied. I see the residents talking while watching TV, they seem to enjoy each other's company.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Assisted Living
November 1, 2016
Verified Review
Good Tour of This Community

I toured this community for my mother and her needs. My tour went pretty well, and this is a nice place. The staff I met was kind and friendly. The community appeared to be well maintained. It was a good experience, and they treated my family and I very well. It just wasn't the community for my mother and her needs.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Toured community
Assisted Living
September 21, 2016

The tour went extremely well. My first impression was very positive. The facility was very intimate and cozy. There was a real family atmosphere which was appealing. The facility manager, Miki, was very knowledgeable and informative regarding amenities, provision of care, medical administration, and overall patient oversight. Also, there were several room options and activities for the patients. Being my first visit to an assisted living facility, I was pleasantly surprised.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
September 19, 2016
Verified Review
Feels Like Home!!

The community gives my loved one a home like atmosphere. I would highly recommend the Heritage Assisted Living, the staff are wonderful and very attentive. The meals are great they have good portions to them and are tasty. My loved one is being more social and is getting to meet other residents in the community this has been a wonderful experience for him.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Grateful Daughter - Loved one of resident/client
Assisted Living
December 26, 2015
Verified Review
Excellent, Caring Staff

The staff that take care of my mother are wonderful! They are so sweet, kind, and patient with her. They are quick to tell me about how she has adjusted and gotten along with everyone. I appreciate their excellent care. My mother is always complimentary of the meals they serve. While it is difficult to make the decision to have my mother in an assisted living facility, the staff at Heritage have made this adjustment easier. I truly appreciate their encouragement for both my mother and me.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


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Frequently Asked Questions about Heritage Assisted Living West Knoxville TN

Heritage Assisted Living West Knoxville TN offers Studio and Semi-Private. Learn more.

Heritage Assisted Living West Knoxville TN has received an average review rating of 4.3 based on 32 reviews. See all reviews.

Call (865) 531-1999 to reach a resident at Heritage Assisted Living West Knoxville TN.

To reach a resident at Heritage Assisted Living West Knoxville TN call: (865) 531-1999



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.