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Legacy at Cranberry Landing

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300 Cranberry Landing Dr, Rochester, NY 14609

7.9
Review score
16 reviews
Add review
7.9
Review score
16 reviews
5 star
25%
4 star
31%
3 star
6%
2 star
0%
1 star
38%
See all reviews
8.5
Review score
1001 reviews
43 facilities
For pricing & availability:
(866) 374-4058
Legacy at Cranberry Landing
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Legacy at Cranberry Landing community exterior
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Anonymous
-
Child of resident/client
5.0
Wonderful facility
staff is definitely busy, so when things don't work, like the internet it can take them a few weeks to fix it, food is good but sometimes cold but the variety is OK. People and staff are very friendly, apartments are nice sizes and clean

About the facility
Legacy at Cranberry Landing

Welcome home to Legacy at Cranberry Landing, where a family atmosphere greets you as you enter our intimate, boutique-style setting. Conveniently located in East Irondequoit near Irondequoit Bay and within a mile of I-590 Exit 9 (Norton St/Bayview Rd) and Route 104, our residents enjoy the convenience of being close to Wegmans, shopping, medical centers, parks, Lake Ontario, Irondequoit Bay, and much more.

At Legacy at Cranberry Landing you will be greeted with friendly smiles and will soon discover that with our beautiful dining rooms, well-appointed common areas, courtyard, flagstone patio, salon/barber shop, and interfaith chapel, your apartment or suite is only a small part of your new home. Share a laugh with friends over fresh and delicious Executive Chef-prepared meals, settle into an armchair to read in our well-stocked Library, enjoy a cup of tea by the living room fireplace, take a fitness class, enjoy live entertainment, and much more.

At Legacy at Cranberry Landing, if your care needs change, your address doesn’t have to! We offer Independent Living studio, 1- and 2-bedroom apartments as well as beautifully furnished suites with discrete NYS Department of Health-licensed care including: Assisted Living, Enhanced Assisted Living, and Memory Care.

You can rest easy...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Legacy at Cranberry Landing

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Legacy at Cranberry Landing

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Legacy at Cranberry Landing community exterior
Legacy at Cranberry Landing

300 Cranberry Landing Dr, Rochester, NY 14609

The Village at Mill Landing community exterior
The Village at Mill Landing

45 Mill Rd, Rochester, NY 14626

Legacy at Grande Vie
Legacy at Grande Vie

2140 Five Mile Line Rd, Penfield, NY 14526

Seabury Woods, Episcopal SeniorLife Communities
Seabury Woods, Episcopal SeniorLife Communities

110 Dalaker Dr, Rochester, NY 14624

7.9
Review score
16 reviews
7.9
Review score
16 reviews
5 star
25%
4 star
31%
3 star
6%
2 star
0%
1 star
38%
9.4
Review score
17 reviews
9.4
Review score
17 reviews
5 star
82%
4 star
12%
3 star
6%
2 star
0%
1 star
0%
9.4
Review score
37 reviews
9.4
Review score
37 reviews
5 star
37%
4 star
22%
3 star
11%
2 star
19%
1 star
11%
9.2
Review score
8 reviews
9.2
Review score
8 reviews
5 star
62%
4 star
25%
3 star
0%
2 star
13%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Legacy at Cranberry Landing

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • International Cuisine
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • Room Service
  • Professional Chef
  • Meals Provided

Room Amenities

  • Fireplaces
  • Air Conditioned
  • Full kitchen
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outside Patio
  • TV Lounge
  • Computer or Media Center
  • Indoor Common Areas
  • Library
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Main Street Shops
  • Central Fireplace
  • Butterfly garden / Hummingbird garden
  • Meeting Room

Recreational areas

  • Fitness Center
  • Woodworking Shop
  • Billiards Lounge
  • Ballroom
  • Piano or Organ
  • Movie or Theater Room
  • Game Room
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Dance or Theater Performances
  • Yoga / Chair Yoga
  • Dances
  • Holiday Parties
  • Cooking Classes
  • Forever Fit
  • Qi Gong
  • Karaoke
  • Pet-focused Programs
  • Wii Bowling
  • Brain fitness / Dakim
  • Tai Chi
  • Educational Speakers / Life Long Learning
  • Light Therapy Programs
  • Visiting Chaplain or Priest
  • Community Service Programs
  • Trivia Games
  • Live Musical Performances
  • Devotional Activities On-Site
  • Activities On-site
  • Day Trips and Outings
  • Gardening Club
  • Activities Off-site
  • Birthday Parties
  • Wine Tasting
  • Live Well Programs
  • Happy Hour
  • Stretching Classes
  • Devotional Activities Offsite
  • Sensory-based Programs
  • BBQs or Picnics
  • Art Classes
  • Intergenerational Programs
  • Reminiscence Programs

Reviews

for Legacy at Cranberry Landing

7.9Review score16 reviews
7.9
Review score
16 reviews
5 star
25%
4 star
31%
3 star
6%
2 star
0%
1 star
38%
Write a review
A Place for Mom has scored Legacy at Cranberry Landing with 7.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Legacy at Cranberry Landing has 16 reviews with an average "overall experience" of 3 out of 5.
Overall Rating
3.0
Cleanliness
3.5
Friendliness
3.2
Care Services
2.9
Staff
3.8
Meals & Dining
3.3
Activities
3.9
Value for Cost
2.8
A Place for Mom has scored Legacy at Cranberry Landing with 7.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Legacy at Cranberry Landing has 16 reviews with an average "overall experience" of 3 out of 5.
Parent company
Logo for Watermark Retirement Communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Anonymous - Family/friend
Memory Care
September 6, 2024
4.0
Verified Review
Legacy at Cranberry Landing review
They do take very good care her. I was just hoping it could check on her every hour.
Cleanliness
4
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
1
Linda G - Family/friend
Assisted Living
August 6, 2024
1.0
No a Place for Mom
Cranberry Landing, a nice facility, relatively clean. We made the mistake of placing our mother there. Mom’s small room was nice & comfortable. Good natural light. The food is atrocious & not fit for seniors to eat. Everything is processed-hot dogs, chicken nuggets, pizza. The residents are elders not children. They need healthy balanced meals. The staff is mediocre. Besides a few aids that were pleasant & helpful, we found the staff to be lazy and impatient. One nurse was disinterested in anything mom said. She was impatient & intimidating. We were afraid to have her caring for our mother. Dining staff yelled at the residents to hurry up & eat so they could clean up. The staff did not accommodate residents that forget to order their meal. There is a lack of communication with the family. Everything communicated after the fact & abruptly. Not professionally managed. Look at other facilities before selecting this one. There are many better. We moved mom as soon as we could.
Cleanliness
5
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
5
Value for Cost
1
Anonymous - Family/friend
Independent Living
May 31, 2024
5.0
Verified Review
Wonderful facility
staff is definitely busy, so when things don't work, like the internet it can take them a few weeks to fix it, food is good but sometimes cold but the variety is OK. People and staff are very friendly, apartments are nice sizes and clean
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Resident/client
Independent Living
October 9, 2023
5.0
Verified Review
Would Recommend
Based on my experience so far, I would recommend Legacy at Cranberry Landing communities to others. Everyone is so nice and learn your name overnight. It's very quiet most of the time. The meals are well balanced.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Legacy at Cranberry Landing
October 10, 2023
Hi! Thank you for positive feedback on our community! Here at Cranberry we strive to make each interaction more personal and want you to feel like you're at home. We're happy to hear you've recognized our great Dining service team and all the hard work they put into the delicious meals!
AZ - Family/friend
Assisted Living
October 5, 2023
4.0
Verified Review
Review for Legacy at Cranberry Landing
Very good place to live. We picked this community because of the service and nice rooms
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Legacy at Cranberry Landing
October 10, 2023
Hi AZ, thank you for your positive feedback! We're glad to hear about your positive experience at our community. Our team works hard to provide excellent service and comfortable rooms. If you have any further comments or suggestions, we'd love to hear them.
Anonymous - Family/friend
Assisted Living
May 8, 2023
3.0
Verified Review
Review for Legacy at Cranberry Landing
Initially they said they had all kinds of activities and sold it as a wonderful, safe place. The staff kept changing and they never came through on their promises. The care staff originally was good, but that started to cycle through, and the younger staff was not really interested in the people. They did have one loving and caring older long standing staff member who was very kind to my loved one. No one got Covid during the lockdown so that's a positive!!
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Value for Cost
3
Response from Legacy at Cranberry Landing
August 17, 2023
Thank you for taking the time to leave us a review and meaningful feedback. While we are not sure what specifically happened in your situation, we are committed to keeping all of our residents safe and engaged in all of our fun activities. Please reach out so we can make sure any issue has been resolved. Douglas Sommerfeldt, Executive Director, 585-244-3630
anonymous - Toured community
Memory Care
August 13, 2019
4.0
I liked everything . 2 bedroom were perfect facility was clean and looked modern.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
J Smith - Family/friend
Memory Care
May 15, 2019
0.5
Verified Review
So disappointed ......
Claimed that they would be able to care for a loved one, well that certainly did not happen. We were told to label everything (which we did). Somehow sheets, towels, clothes and depends went missing...... They actually used a candy dish as a wash basin. Room was never clean, food was left on the counter for days......
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
January 5, 2019
1.0
This place is divided: it’s the director and her friends in supervisor positions vs the residents and the employees who love the residents and try to protect the residents but are not part of the director’s group. Stay away from their
Cleanliness
3
Friendliness
1
Value for Cost
1
Care Services
0.5
Activities
5
Response from Legacy at Cranberry Landing
January 10, 2019
We are committed to creating a supportive work environment were all associates know their value and how much we appreciate their talent and dedication. I will share your feedback with our associate team and begin a process to learn more about what we’re doing right and where we can improve. I would certainly welcome you to speak with me so I may learn more and address your concerns. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.
anonymous
Memory Care
January 4, 2019
1.0
They use the cheapest laundry soap. Clothes and items always missing. The place smells. If an employee is nasty if it’s one of management friends they get away with it. It’s like being in high school
Cleanliness
2
Friendliness
2
Value for Cost
1
Care Services
2
Activities
2.5
Response from Legacy at Cranberry Landing
January 8, 2019
We take pride in high rates of resident and family satisfaction and I would appreciate the opportunity to speak with you to learn the details of your experience. I apologize that you did not have a positive experience with every associate of our community and look forward to speaking with you so that I can address and resolve your concerns. Please call me directly at [removed]. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.
anonymous - Family/friend
Memory Care
January 4, 2019
1.0
This is the worst place I have ever seen. Cover ups and sweeping things under the rug. Find somewhere else if you care about your loved one. Glad we are out of there.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
5
Response from Legacy at Cranberry Landing
January 8, 2019
I’m sorry to see your frustration and poor review. We are proud of our high scores on resident satisfaction surveys and we’re open to all types of feedback and input. I would very much appreciate it if you could contact me at [removed] to discus and address your concerns in detail. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.
anonymous - Toured community
Memory Care
July 25, 2018
4.0
Liked this place very much. They are doing upgrades, such as painting and carpets that will really spruce it up. A definite possibility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Legacy at Cranberry Landing
August 1, 2018
Thanks for the high marks. I’m glad you had a positive experience when you visited and I hope we see you again soon. If you have questions along the way please feel free to give us a call. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.
Grandma Joy - Family/friend
Memory Care
March 27, 2018
5.0
Legacy at Cranberry Wins My Award for Senior Residence
From the first time my daughter and I entered Legacy at Cranberry Landing ("Cranberry") to check it out as a potential residence for my Mother, we were impressed with the friendliness and welcoming that we received from residents and staff. My mother has since moved in, and she loves it. Now, she is so busy with activities and events at Cranberry, that we must make an appointment to visit her! We couldn't be more thrilled. Every day is filled from morning through evening with things for residents to participate in. Cranberry has transportation that takes them to places like Wegmans, Target, and even to the casino!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Legacy at Cranberry Landing
March 29, 2018
Thank you for taking the time to share your experience. I’ll read your review to the team and acknowledge them for their dedication and thank them for a job well done. Please stay in close contact and let us know what we can do to ensure your Mother continues to thrive here at Legacy at Cranberry Landing. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.
anonymous - Toured community
Memory Care
July 25, 2017
1.0
I started my tour at 11am, yet I did not see residents and staff interacting in any activities. The building had a bad odor.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Memory Care
July 15, 2015
4.0
Verified Review
Expensive but nice with great entertainment.
It was nice, and they had great entertainment. They had music groups and trips to museums, people coming in, magicians. Though it did get to be very expensive.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
wish we could have stayed - Family/friend
Memory Care
August 23, 2013
5.0
Verified Review
Wonderful activities director
100%! She loved it, the staff went out of their way. She really hated to leave but it's an independent living and she wsa getting to the point where she needed more care. They had music but they had a good activities director. She always had something going on, whether they participated or not was another matter but there was always something for them. A lot of our parishoners are there and she took a bus load of them to the festival and she was always willing to take them out. They provide really only one meal, a continental breakfast, a lot of starchy stuff, they cleaned once a week and they were supposed to do a major thing once a year but I don't think they did that but we were alright with it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-16 out of 16 reviews

Neighborhoods
around Legacy at Cranberry Landing

See what the neighborhood has to offer and what’s nearby:
Legacy at Cranberry Landing in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about Legacy at Cranberry Landing

Legacy at Cranberry Landing offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Legacy at Cranberry Landing 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 244-3630 to reach a resident at Legacy at Cranberry Landing.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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