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Legacy at Cranberry Landing

300 Cranberry Landing Dr, Rochester, NY 14609
7.5
Review Score
13 reviews

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Anonymous - Resident/client
5.0
Would Recommend

Based on my experience so far, I would recommend Legacy at Cranberry Landing communities to others. Everyone is so nice and learn your name overnight. It's very quiet most of the time. The meals are well balanced.... Read more

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About the facility Legacy at Cranberry Landing

Welcome home to Legacy at Cranberry Landing, where a family atmosphere greets you as you enter our intimate, boutique-style setting. Conveniently located in East Irondequoit near Irondequoit Bay and within a mile of I-590 Exit 9 (Norton St/Bayview Rd) and Route 104, our residents enjoy the convenience of being close to Wegmans, shopping, medical centers, parks, Lake Ontario, Irondequoit Bay, and much more.

At Legacy at Cranberry Landing you will be greeted with friendly smiles and will soon discover that with our beautiful dining rooms, well-appointed common areas, courtyard, flagstone patio, salon/barber shop, and interfaith chapel, your apartment or suite is only a small part of your new home. Share a laugh with friends over fresh and delicious Executive Chef-prepared meals, settle into an armchair to read in our well-stocked Library, enjoy a cup of tea by the living room fireplace, take a fitness class, enjoy live entertainment, and much more.

At Legacy at Cranberry Landing, if your care needs change, your address doesn’t have to! We offer Independent Living studio, 1- and 2-bedroom apartments as well as beautifully furnished suites with discrete NYS Department of Health-licensed care including: Assisted Living, Enhanced Assisted Living, and Memory...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Legacy at Cranberry Landing is a community within Watermark Retirement Communities properties. See all Watermark Retirement Communities communities.

Pricing for Legacy at Cranberry Landing

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Legacy at Cranberry Landing

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Compare

Legacy at Cranberry Landing300 Cranberry Landing Dr, Rochester, NY 14609
Heathwood Assisted Living at Penfield100 Elderwood Ct., Penfield, NY 14526
Legacy at Maiden Park749 Maiden Lane, Rochester, NY 14615
Legacy at Grande Vie2140 Five Mile Line Rd, Penfield, NY 14526
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9.2
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care

Amenities at Legacy at Cranberry Landing

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Guest Meals
International Cuisine
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units
Fireplaces

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Ballroom
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Art Classes

Reviews
for Legacy at Cranberry Landing

Write a Review
7.5
Review Score
13 reviews

Review Score

13 reviews
7.5

Out of 10


5 star

24%

4 star

31%

3 star

8%

2 star

0%

1 star

39%

A Place for Mom has scored Legacy at Cranberry Landing with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Legacy at Cranberry Landing has 13 reviews with an average "overall experience" of 3 out of 5.

How we score communities
Cleanliness

3.2

Friendliness

3.1

Meals & Dining

3.7

Care Services

3.0

Activities

3.8

Staff

4.0

Value for Cost

3.0

Overall Experience
3
4
1
0
5
Date Submitted
2
3
3
Reviewer
1
8
3
0
Care Received
2
10
1
1-13 of 13 reviews
Sort by

5.0
Anonymous - Resident/client
Independent Living
October 9, 2023
Verified Review
Would Recommend

Based on my experience so far, I would recommend Legacy at Cranberry Landing communities to others. Everyone is so nice and learn your name overnight. It's very quiet most of the time. The meals are well balanced.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Legacy at Cranberry Landing

October 10, 2023

Hi! Thank you for positive feedback on our community! Here at Cranberry we strive to make each interaction more personal and want you to feel like you're at home. We're happy to hear you've recognized our great Dining service team and all the hard work they put into the delicious meals!


4.0
AZ - Family/Friend
Assisted Living
October 5, 2023
Verified Review
Review for Legacy at Cranberry Landing

Very good place to live. We picked this community because of the service and nice rooms

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Legacy at Cranberry Landing

October 10, 2023

Hi AZ, thank you for your positive feedback! We're glad to hear about your positive experience at our community. Our team works hard to provide excellent service and comfortable rooms. If you have any further comments or suggestions, we'd love to hear them.


3.0
Anonymous - Family/Friend
Assisted Living
May 8, 2023
Verified Review
Review for Legacy at Cranberry Landing

Initially they said they had all kinds of activities and sold it as a wonderful, safe place. The staff kept changing and they never came through on their promises. The care staff originally was good, but that started to cycle through, and the younger staff was not really interested in the people. They did have one loving and caring older long standing staff member who was very kind to my loved one. No one got Covid during the lockdown so that's a positive!!

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

3

Staff

3

Value for Cost

3

Response from Legacy at Cranberry Landing

August 17, 2023

Thank you for taking the time to leave us a review and meaningful feedback. While we are not sure what specifically happened in your situation, we are committed to keeping all of our residents safe and engaged in all of our fun activities. Please reach out so we can make sure any issue has been resolved. Douglas Sommerfeldt, Executive Director, 585-244-3630


4.0
anonymous - Toured community
Memory Care
August 13, 2019

I liked everything . 2 bedroom were perfect facility was clean and looked modern.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


0.5
J Smith - Family/Friend
Memory Care
May 15, 2019
Verified Review
So disappointed ......

Claimed that they would be able to care for a loved one, well that certainly did not happen. We were told to label everything (which we did). Somehow sheets, towels, clothes and depends went missing...... They actually used a candy dish as a wash basin. Room was never clean, food was left on the counter for days......

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
anonymous - Family/Friend
Memory Care
January 5, 2019

This place is divided: it’s the director and her friends in supervisor positions vs the residents and the employees who love the residents and try to protect the residents but are not part of the director’s group. Stay away from their

Cleanliness

3

Friendliness

1

Care Services

0.5

Activities

5

Value for Cost

1

Response from Legacy at Cranberry Landing

January 10, 2019

We are committed to creating a supportive work environment were all associates know their value and how much we appreciate their talent and dedication. I will share your feedback with our associate team and begin a process to learn more about what we’re doing right and where we can improve. I would certainly welcome you to speak with me so I may learn more and address your concerns. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.


1.0
anonymous
Memory Care
January 4, 2019

They use the cheapest laundry soap. Clothes and items always missing. The place smells. If an employee is nasty if it’s one of management friends they get away with it. It’s like being in high school

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2.5

Value for Cost

1

Response from Legacy at Cranberry Landing

January 8, 2019

We take pride in high rates of resident and family satisfaction and I would appreciate the opportunity to speak with you to learn the details of your experience. I apologize that you did not have a positive experience with every associate of our community and look forward to speaking with you so that I can address and resolve your concerns. Please call me directly at [removed]. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.


1.0
anonymous - Family/Friend
Memory Care
January 4, 2019

This is the worst place I have ever seen. Cover ups and sweeping things under the rug. Find somewhere else if you care about your loved one. Glad we are out of there.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

5

Value for Cost

1

Response from Legacy at Cranberry Landing

January 8, 2019

I’m sorry to see your frustration and poor review. We are proud of our high scores on resident satisfaction surveys and we’re open to all types of feedback and input. I would very much appreciate it if you could contact me at [removed] to discus and address your concerns in detail. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.


4.0
anonymous - Toured community
Memory Care
July 25, 2018

Liked this place very much. They are doing upgrades, such as painting and carpets that will really spruce it up. A definite possibility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Legacy at Cranberry Landing

August 1, 2018

Thanks for the high marks. I’m glad you had a positive experience when you visited and I hope we see you again soon. If you have questions along the way please feel free to give us a call. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.


5.0
Grandma Joy - Family/Friend
Memory Care
March 27, 2018
Legacy at Cranberry Wins My Award for Senior Residence

From the first time my daughter and I entered Legacy at Cranberry Landing ("Cranberry") to check it out as a potential residence for my Mother, we were impressed with the friendliness and welcoming that we received from residents and staff. My mother has since moved in, and she loves it. Now, she is so busy with activities and events at Cranberry, that we must make an appointment to visit her! We couldn't be more thrilled. Every day is filled from morning through evening with things for residents to participate in. Cranberry has transportation that takes them to places like Wegmans, Target, and even to the casino!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Legacy at Cranberry Landing

March 29, 2018

Thank you for taking the time to share your experience. I’ll read your review to the team and acknowledge them for their dedication and thank them for a job well done. Please stay in close contact and let us know what we can do to ensure your Mother continues to thrive here at Legacy at Cranberry Landing. Sincerely, Jennifer LaFountain, Executive Director Posted on behalf of Jennifer LaFountain.


1.0
anonymous - Toured community
Memory Care
July 25, 2017

I started my tour at 11am, yet I did not see residents and staff interacting in any activities. The building had a bad odor.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
anonymous - Family/Friend
Memory Care
July 15, 2015
Verified Review
Expensive but nice with great entertainment.

It was nice, and they had great entertainment. They had music groups and trips to museums, people coming in, magicians. Though it did get to be very expensive.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
wish we could have stayed - Family/Friend
Memory Care
August 23, 2013
Verified Review
Wonderful activities director

100%! She loved it, the staff went out of their way. She really hated to leave but it's an independent living and she wsa getting to the point where she needed more care. They had music but they had a good activities director. She always had something going on, whether they participated or not was another matter but there was always something for them. A lot of our parishoners are there and she took a bus load of them to the festival and she was always willing to take them out. They provide really only one meal, a continental breakfast, a lot of starchy stuff, they cleaned once a week and they were supposed to do a major thing once a year but I don't think they did that but we were alright with it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Additional reviews gathered from Senior Advisor

Neighborhood around Legacy at Cranberry Landing

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Frequently Asked Questions about Legacy at Cranberry Landing

Legacy at Cranberry Landing offers Studio, 1 Bedroom, Semi-Private and 2 Bedrooms. Learn more.

A Place for Mom has scored Legacy at Cranberry Landing 7.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 244-3630 to reach a resident at Legacy at Cranberry Landing.

To reach a resident at Legacy at Cranberry Landing call: (585) 244-3630



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.